956 Computer Hardware Jobs - Page 11

The Role: Strategy s IT Support Engineer will provide desktop and help desk support to technical and non-technical employees, executive management, and event support (both on and off-site). Your Focus: Administers and builds Windows and Apple computers and supports software and equipment across our enterprise environment. Resolves ticket requests with internal customers through troubleshooting issues of software, hardware, equipment, and mobile devices. Performs upgrades, repairs, imaging, configuration, installation and maintenance of PC, MAC, memory/storage, operation systems, servers, drivers, and other equipment. Procures, installs, configures, troubleshoots, and repairs mobile devices for Apple and Android. Maintains asset management and inventory documentation for computers and equipment and tracks office moves and assists with the delivery of computing assets. Independently resolves customer issues and reports on metrics and service level agreements for the delivery of services Candidate must possess 1+ years of experience in a computer hardware environment, or the equivalent combination of formal education, training and experience. Knowledge of Microsoft OS (Windows 2012, Windows 10). Office 365, Active Direc

Primary Job Function The primary function of the IT/Safety Documentation Specialist is to provide non-technical business support and coordination with the IT department regarding standard (non-validated) applications (e.g. MS Windows, MS Office) and computer hardware, as well as Abbott systems (e.g. DARIUS, SharePoint sites owned by GPV, shared drives). The Safety Documentation Specialist is responsible for document management, formatting and archiving of periodic reports and medical safety documents (e.g. Health Hazard Assessments, signal evaluation reports) and ensures accurate distribution of all Medical Safety Documents to internal stakeholders, Affiliates and License Partners. Core Job Responsibilities IT Key-User accountable for IT supply and infrastructure within GPV regarding standard applications. Represents GPV IT needs and serves as a single contact point for Helpdesk/IT representatives Is responsible for the IT on- and off-boarding of GPV staff. Works collaboratively with cross-functional counterparts on IT Has a deep understanding of company specific IT processes and standards. Distributes Medical Safety Documents Communicates and publishes each version of Global Periodic Safety Report Timetable. Accurately processes (including eCTD formatting), distributes and archives periodic safety reports and Risk Management Plans of the Periodic Reporting and Medical Writing Group per department procedures within specified timeframes to ensure compliance with global safety regulations and best practices. Acts as GPV Business Administrator for the DARIUS Document Management System. Manages PV System & Compliance specific documents in DARIUS and has an oversight on GPV documents and their archive location. Sets up, maintains, and manages existing document-specific common drives and company electronic archives. Coordinate between PV contract owner and PV service provider for PV contract draft, review and finalization Supervisory/Management Responsibilities: Direct Reports: 0 Indirect Reports: 0 Position Accountability/Scope: Is accountable for departmental specific IT requests and system updates. Accountable for the timely processing, formatting, distribution and archiving of safety reports. Works with supervision and guidance. Minimum Education: Industrial business management assistant, documentation specialist or alike Minimum Experience/Training Required: Minimum 3 years on the job experience in the industry. Advanced knowledge of standard IT procedures, very good project management skills. Experienced professional in the use of Microsoft Excel, Word, Power Point, Outlook, HTML, SharePoint and e-room technology as well as good eCTD knowledge and formatting skills Very good communication and presentation skills (oral and in writing) in English. Position requires strong multitasking and organizational skills, detail oriented. Advanced knowledge and understanding of PV specific terminology and reporting requirements. Experienced in Document Management. JOB FAMILY: Research and Discovery LOCATION: India > Mumbai : BKC Building t SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

We are conducting a scheduled hiring drive for the position of Sr. Technical Support Engineer Technical Support Process on Friday, 11th July 2025 at ActioHX Solutions Pvt. Ltd., Aundh, Pune. Note: Only shortlisted candidates will be invited for the interview. Last date to apply: 10th July 2025, 2:00 PM Mandatory Details: Total Experience: Relevant Experience: Current CTC Expected CTC Notice Period Available for F2F interview on 11-Jul-25 (Y/N): Please find the key details below: Experience: 1 to 2 years Work Location: Pune (Work from Office) Key Skills: Hardware knowledge, troubleshooting desktops/laptops/servers, ticketing tools, English communication, multitasking. Other: Flexible to work on holidays & shifts. Detailed JD attached for reference. Looking forward to suitable profiles. Skills required: Computer Hardware Knowledge is mandatory. Should be well versed with functioning and troubleshooting Desktops, Laptops & Servers. Should know the terminology used. Candidate should read, write, and understand English. Candidate should be able to multi-tasks. Roles & Responsibilities: Comprehend and audit tech support activities pertaining to computer hardware warranty parts dispatches. Provide L2 support to team members for tech support case log audits through email & chat. Reviewing web-based dispatch Orders and processing as per set guidelines. Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested. Validating troubleshooting and correctness of the orders. Experience in ticketing tool. Experience/Willing to work in providing online support. Compliance with company policy, process policy and procedure. Other Requirements: Candidate should be flexible for working on Indian Holidays. Schedule Adherence. (Be on time for shift) and flexible to work on any day of the week, in any time window as per the shift assigned and on Indian holidays. Should be interested in building a long-term career with the company. Qualification: BE/B.Tech /Graduation (in relevant discipline).

: In Scope of Position based Promotions (INTERNAL only) Job TitleOperations Expert Analyst Corporate TitleAssociate LocationBangalore, India Role Description The invoicing function is managed by the Outside Counsel Management Operations team and is responsible for processing all Legal invoices received from law firms. The team will coordinate with DB Legal, DB Business Lines and law firms to ensure the payments of invoices occur in a timely manner. In addition, the team will review / interrogate invoices to reduce potential overcharges What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Setup of new vendors, matters, timekeepers and users in ELM (Enterprise Legal Management) tool based on requests (emails and/or phone) from law firms/business/legal users Maintenance of ELM database for updates on vendors, matters, timekeepers Hard copy invoice entry into ELM application (copy invoice details from physical copy into ELM) Perform detailed review / interrogation based on set rules to identify potential overcharges Report preparation on pending invoices by approver, invoices by matter / vendor / cost center, etc Problem resolution of invoices after approval in ELM (i.e. Cost center, GL, Internal Order # issues and matter identification errors) Reconciliation of invoices between internal and external systems Preparation of payment files used by other internal groups (SAP) Liaise with business and law firms to identify address issues/queries raised Liaise with law firms on invoice submission errors Liaise with Mitratech (Software provider) on technical issues that arise Liaise with P2P personnel for invoice payment problem resolution Primary Working Relationships The resource will report to the Team Manager/Assistant Vice President The position interfaces with the Business SPOCS in the Onshore, near shore and Offshore locations Your skills and experience Exceptional English communication skills both written and verbal Bachelors degree and preferably 1 year work experience in Finance/Administration/Operations Management Proactive approach in problem solving. Willingness to take ownership, highly motivated & self-managed Eye for detail and willingness to improve current process Able to cope well under pressure and meet tight deadlines Ability to work independently, as well as in a team environment Robust reporting skills, specifically with Excel data reconciliation and presentation projects Ability to work in shift to support other time zones, if required Robust reporting skills, specifically with Excel data reconciliation and presentation projects Ability to work in shift to support other time zones, if required How well support you . . . .

Job Description Job Summary: IT Lead is responsible for overseeing the management and maintenance of endpoint devices across the organization, ensuring optimal performance, security, and compliance. This role also involves leading IT operations at a specific location, ensuring seamless integration of IT services and support. Key Responsibilities: Manage IT Infrastructure : Oversee the secure and effective operation of all endpoint systems, Server room Infrastructure, related applications, hardware, and software. Policy Development: Develop and implement IT policies and best practice guides for the organization, ensuring alignment with industry standards. Audits & Compliance: Conduct regular system & security audits to ensure compliance with internal policies and external regulations. Prepare detailed audit reports and implement corrective actions as needed. Technical Support: Provide on-site technical support for hardware, software, and networking issues for top leadership & entire site. Respond to IT support requests and resolve technical problems promptly. Turnaround Time (TAT): Monitor and manage the turnaround time for IT services and support requests, ensuring timely resolution and high customer satisfaction. Service-Now Tool Management: Utilize and manage the Service-Now tool for IT service management, including incident, problem, and change management processes. Communicate findings and recommendations to stakeholders and senior management. Inventory Management: Maintain a comprehensive inventory of all hardware and software assets, including purchases, licenses, and contracts. Knowledge of CMDB system us must. Problem & RCA Management: Identify, analyse, and resolve IT problems, minimizing the impact on business operations. Implement long-term solutions to prevent recurrence. Perform detailed investigations to identify the root causes of IT issues and incidents. Create and implement corrective and preventive action plans based on findings. Critical Incident Handling: Lead the response to critical IT incidents, ensuring swift resolution and effective communication with stakeholders. AI-Based Technologies: Explore and integrate new-edge AI-based technologies to enhance IT operations and drive innovation within the organization. Critical Thinking & Decision Making: Apply critical thinking skills to analyse complex IT issues and make informed decisions that align with business goals. Team Management: Lead and manage a team of IT professionals, including hiring, training, and performance evaluations. Project Collaboration: Work with project teams to design and implement internal systems. Security & Compliance: Ensure the security of data, network access, and backup systems, and stay current with the latest technologies and issues in the IT industry. Training & Development: Design training programs and workshops for staff to enhance their IT skills. System Audits: Conduct regular system audits and share operation system reports with senior staff. Collaboration: Work closely with other IT team members to coordinate support efforts and share knowledge. Participate in IT projects and initiatives to improve overall IT service delivery. Continuous Improvement: Stay updated with the latest IT trends and technologies. Recommend and implement improvements to enhance IT support services. Qualifications Qualifications: Experience: Proven working experience (6+) as a service delivery manager , team lead, IT manager , Service Desk Leads or in a relevant role. Candidate must to lead diverse team. Technical Skills: Excellent knowledge of technical management, information analysis, and computer hardware/software systems. Leadership Skills: Strong managerial skills with the ability to lead and motivate a team. Problem-Solving: Ability to identify problematic areas and implement strategic solutions in a timely manner. Education: Bachelor s degree in information technology , computer science, or a related field. Preferred Skills: Certifications: Relevant certifications (e. g. , ITIL, PMP, CISSP) are a plus. Communication: Excellent verbal and written communication skills. Adaptability: Ability to adapt to new technologies and stay updated with industry trends. Critical Thinking: Strong critical thinking and decision-making skills. Service-Now Expertise: Proficiency in using the Service-Now tool for IT service management. Schedule: Full-time Req: 009H61

Active Directory user management and knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Required Candidate profile 2014 to 2024 batch can apply Male candidates only Configure desktop and laptop Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Basic server Knowledge Switches & Routers

Responsibilities: * Troubleshoot desktop/laptop issues with hardware & software * Maintain inventory of company devices * Collaborate with IT team on system upgrades * Provide technical assistance via phone/email Food allowance Provident fund Annual bonus

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: We are seeking candidates with strong optimized software development knowledge and hands-on experience AI. You will be working in a team responsible for comprehensiveness and enhancement of Performance Optimization tools of state-of-the-art machine learning solutions on Snapdragon platform.You will be working on technical initiatives to continuously benchmark the AI optimization workflow that will serve as relevant, reference case studies for application developers for Windows on Snapdragon. You will drive improvements into the SW stack including SDK, Tools, and documentation that will directly impact the ease of use and performance realization by Windows Application Developers on Snapdragon. You will work closely with development leads, software and hardware architects, customer engineers, and application developers. Responsibilities: Understand trends in ML model design, and workflow through application developer engagements and latest academic research Continuously measure KPIs for AI development tools on Windows on Snapdragon in terms of level of automation, ease of use, and resulting performance and accuracy preservation Competitive benchmarking of tools and workflow on competitive platforms on state-of-the-art models Enhancement of AI performance debug, analysis, and optimization tools for AI application development for Windows on Snapdragon so that Application Developers have nil to very low barrier to entry for Windows on Snapdragon Interface with 3rd party application developers and other cross-site and cross-functional teams to arrive at best-in-class performant tools, and documentation that are directly leveraged by 3rd party app developers for Windows on Snapdragon Contribute new features and designs to the Qualcomm AI toolkit to enhance the workflow experience of Application Developers Skills and Experience: 7-11 years’ experience in AI application development Experience in building LLM applications using AI/ML tools/workflow preferably on Windows on CPU, GPU, NPU Ability to code in C, C++, and Python Experience with performance optimization of AI on GPU, NPU, CPU a plus Strong communication skills (written and verbal) Demonstrated ability to learn, think and adapt in a fast-changing environment Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc.

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. SRAM DESIGN

Job Area: Information Technology Group, Information Technology Group > IT Support Analyst General Summary: Job Responsibilities:1) Candidate will be required to work different shifts Provide first level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications and printer problems2) Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide3) Answer incoming customer phone calls and e-mail while providing superior customer service4) Responsible for the ownership of incident creation, resolution and closure5) Utilize current problem and knowledge management software in accordance with standard operating procedures to track all inbound calls, e-mails and service requests6) Actively listen to each customer’s request; confirm an understanding of the issue, diagnose the problem and provide an accurate solution7) Document all call information including troubleshooting steps that pertain to a successful resolution and closure of the customers issue8) Utilize basic networking functions and support for e-mail clients is essential Minimum Qualifications: High School Diploma or equivalent. 1+ year of experience in IT, Engineering Support, or related area. 1+ year of experience in operating system or software application troubleshooting (e.g., root cause analysis, debugging). Physical : Frequently transports between offices, buildings, and campuses up to 2 miles. Frequently transports and installs equipment up to 40 lbs. 1) Good verbal and written communications skills2) Must be able to enunciate clearly over the telephone3) Must be able to interpret a customers' needs, communicate clearly and concisely via e-mail; have outstanding customer service skills, excellent troubleshooting skills and the drive to assume more responsibilities4) Minimum of two years practical experience in the computing industry and corporate service-desk computing environment5) 7/365 availability is required. 24x7 shift model6) Good troubleshooting skills in Windows 10 O/S, MS Office tools, Mail Client (Outlook), Printers and basic networking7) Requires experience with two or more of the followingWindows based OS's and basics of UNIX or Linux operating system 1) Bachelor’s degree required2) Minimum 2 years of help-desk support experience with computer hardware, software, and networks preferred and preferrably in Service Desk environment3) Customer service, technical training and/or industry standard certifications preferred4) Contact Center experience will be a plus Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

BE / B.TECH / ME / M.TECH / MCA / MSC / BCA / BSC Skills : GOOD VERBAL /WRITTEN COMMUNICATION Conduct electrical safety checks on computer equipment s. Install and configuring computer hardware, software system , networks , printers , scanners.

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other system elements. Maintain and update documentation related to technical issues, resolutions, and system configurations. Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution. Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems. Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices. Test, calibrate, and configure newly purchased hardware. Maintain up-to-date knowledge of computer hardware products and emerging technology trends. Escalate complex or unresolved technical issues to senior staff or management as needed. Ensure high levels of customer satisfaction through timely resolution and professional communication. Qualifications: Proven experience in computer hardware support or technical troubleshooting. In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.). Experience with diagnostic tools and utilities for identifying hardware issues. Ability to troubleshoot and resolve hardware and peripheral problems. Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Strong customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as in a team environment. A+ certification or equivalent technical certifications (preferred but not required). Ability to lift and move hardware components when necessary. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with networking hardware and setup. Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software). Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Health and Welfare (HW).

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.

Address user issues regarding hardware, software, and networking Knowledge of system security and data backup/recovery Maintaining and administering computer networks and related computingenvironments Hands-on experience in networking, routing, and switching Thorough understanding of TCP/IP and networking concepts Troubleshoot network and wireless connectivity of corporate users Knowledge of application transport and network infrastructure protocols Resolve technical problems with Local Area Networks (LAN), Wide AreaNetworks (WAN), and other systems Manage printer and related issue Manage hardware and software assets Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom,Webex, Google Meet, MS Teams etc Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Primary Responsibilities: Address user issues regarding hardware, software, and networking.