Software Support Engineer Sapphire Software Solutions

0.0 - 4.0 years

0 Lacs

ahmedabad, gujarat

On-site

We have an exciting opportunity available for a Software Support Engineer position at Sapphire Software Solutions in Ahmedabad, India. As a fresher joining our team, you will have the chance to provide technical support for our products, both remotely and on-site. Your responsibilities will include installation, training, configuration, and troubleshooting of software applications used by our clients. You will be required to develop and implement testing processes to ensure that our products meet the needs of our clients. Collaboration with internal teams such as developers and product managers will be essential to identify system requirements and address any deficiencies in our current prod...

Posted 1 month ago

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Service Coordinator Saksham Technologies

1.0 - 5.0 years

0 Lacs

karnataka

On-site

You should have a Graduate qualification with 1 to 3 years of Experience in Service Co-ordination. As a Service Coordinator, your responsibilities will include providing excellent customer support, ensuring customer satisfaction by resolving issues, scheduling engineers for customer visits, maintaining feedback records, and handling reports and MIS. You will need to ensure timely documentation filing, track active complaints, update CRM with service calls, and provide regular service reports to the manager. Your role will also involve coordinating between engineers and customers, ensuring completion of maximum service calls, collaborating with the service team to meet targets, and coordinati...

Posted 1 month ago

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