Process Associate Insurance/ Travel Claims Assistance Genpact

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

Genpact is a global professional services and solutions firm with a workforce of over 125,000 people in more than 30 countries. Driven by curiosity, agility, and a commitment to creating lasting value for clients, we serve leading enterprises worldwide, including the Fortune Global 500. Our purpose is the relentless pursuit of a world that works better for people, and we achieve this through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for candidates for the position of Process Associate- Travel Claims Assistance. In this role, you will be responsible for examining travel documents, medical treatment records, and medical bills to determine claim denial, settlement, or review. Additionally, you will compare data on the claim form with the protection plan to ensure the completeness and validity of the claim, and proactively work to resolve claims as expeditiously as possible. Key Responsibilities: - Examining travel documents and medical records to determine claim status - Confirming coverage and validating claim forms - Reviewing and analyzing detailed medical records - Calculating reimbursement benefits accurately - Interpreting and compiling information from various sources - Increasing productivity without compromising quality - Working in ambiguous situations and proactively seeking information when needed - Handling varying workloads and meeting deadlines - Demonstrating strong communication skills and customer service attitude - Working on special projects and tasks as assigned - Ensuring turnaround time and work quality meet company standards - Displaying energy and enthusiasm in approaching tasks - Performing other duties as assigned Qualifications: Minimum qualifications: - Relevant work experience in US travel claims processing - Any graduate except technical Preferred qualifications: - Experience in US travel claim insurance or medical claim processing - Good knowledge of US travel claims processing and the travel industry - Ability to write clearly and concisely - Proficiency in computer usage - Strong decision-making skills - Proficient in English language (both written and verbal) - Detail-oriented and able to multitask effectively If you are passionate about processing travel claims and have the required qualifications, we invite you to apply for this exciting opportunity. Join us at Genpact and be a part of a dynamic team that is shaping the future of professional services.,

Posted 4 days ago

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