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1.0 - 5.0 years
0 Lacs
karnataka
On-site
The role of an Analyst involves evaluating pre-recorded audio calls and transcripts for Google Ads to ensure quality and compliance parameters are met. You will be responsible for identifying and evaluating potential frauds or any misuse of customers" sensitive information by the advertisers. Your primary duties will include obtaining consumer/provider information from telephone calls and messages, determining eligibility based on requirements, and identifying scams/phishing incidents and sensitive customer information from pre-recorded calls. Meeting required targets and quality metrics is essential, as well as collaborating effectively with other teams. To excel in this role, you must poss...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
Genpact is a global professional services and solutions firm with a workforce of over 125,000 people in more than 30 countries. Driven by curiosity, agility, and a commitment to creating lasting value for clients, we serve leading enterprises worldwide, including the Fortune Global 500. Our purpose is the relentless pursuit of a world that works better for people, and we achieve this through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for candidates for the position of Process Associate- Travel Claims Assistance. In this role, you will be responsible for examining travel documents, medical treatmen...
Posted 1 month ago
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