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Customer Relation Executive Brillianz Education

2.0 - 5.0 years

3 - 4 Lacs

ernakulam

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Customer Interaction Executive Location : Kochi Job Type : Full-Time Salary : 25000 + Incentives Age : Below 30 Language : English ( Fluent ) Job Description: Responding to customer inquiries via phone, email, or in-person interactions. Build and maintain strong customer relationships to enhance loyalty. Conducting follow-ups to ensure customer satisfaction. Handling customer complaints and resolving issues promptly. Escalating critical issues to the appropriate teams when necessary. Maintaining customer records and updating databases with relevant information. Collecting payments from customers as per the agreed terms. Following up on outstanding dues and ensuring timely payments. Coordinat...

Posted 4 months ago

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