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3.0 - 7.0 years
0 Lacs
bhubaneswar
On-site
The role involves ensuring that all documented processes are effectively available, communicated, implemented, and followed within circles. This includes performing process gap analysis and recommending process improvement actions. Additionally, sharing knowledge and best practices across functions and circles is a key responsibility. As part of your responsibilities, you will need to: - Audit the implementation and adherence status of existing processes by functional groups. - Identify any gaps in process definitions. - Evaluate the effectiveness of process implementation. - Conduct process and field audits, and record findings. - Review audit findings, complete gap analysis, and conduct Root Cause Analysis for specific issues. - Review the final audit report with functional leads and share it with Circle heads. - Drive the implementation of corrective and preventive actions from the functional team. - Ensure closure of non-conformities, implement corrective actions, and develop preventive action plans. - Maintain audit records and reports. - Work with the auditee to resolve compliance issues, provide recommendations, communicate the status of resolution actions, and escalate issues requiring management attention and systemic fixes. Airtel's culture promotes innovation, a dynamic environment, and a healthy work-life balance. The company values a fun, youthful, and vibrant work culture. To be an ideal fit for this role, you should have experience in: - Sharing best practices across circles and cities. - Acceptance testing for new network deployment according to contractual specifications. - Authorizing various work completion documents as per process guidelines. - Supporting the execution of performance improvement initiatives (quality projects) at Circles and hubs.,
Posted 3 weeks ago
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