6 Compliance Protocols Jobs

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential&aposs global expertise in insurance and financial services with HCL Groups experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, Indias first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Regulatory Escalations to join our Customer Service team in Mumbai. Your Typical Week Might Include The Following Ensuring timely, fair, and effective handling of grievances received via IGMS and complaints which will be reported to IGMS / Bima Bharosa Portal. Exposure on handling complaints received via PHI escalation touchpoints, social media, regulatory portals (NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You Could Be The Right Candidate If You Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Have strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have the ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelors degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your teams contribution output while thinking wing to wing across the organization; to solve for the customer. What Can Make You Extra Special If You Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesnt matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at [HIDDEN TEXT] . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Show more Show less

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential&aposs global expertise in insurance and financial services with HCL Groups experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, Indias first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Grievance Desk Escalations to join our Customer Service team in Mumbai. Your Typical Week Might Include The Following Ensuring timely, fair, and effective handling of grievances received across PHI escalation touchpoints. Handling complaints received via social media, regulatory portals (Bima Bharosa, NCH, etc), as per the defined turn-around-time. Ensure timely handing of Ombudsman and legal cases as well. Act as a voice of customer for PHI by raising timely red flags which shall be instrumental in fixing gaps and enhancing service experience. Work collaboratively with internal and external teams like Distribution, Branch, Claims, Underwriting, Legal, Medical services TPA etc. to expedite complaint resolution. Be aware of all compliance related requirements. Participate in closure of process enhancement recommendations, risk identifications along with a future fix. Participate and drive service recovery initiatives to ensure enhanced customer experience and re-instil customer trust in PHI. You Could Be The Right Candidate If You Have 6-7 years of experience with 4-5 years of complaints handling experience health insurance, general insurance or financial services industry. Hae strong knowledge of IRDA guidelines, compliance protocols and insurance related grievance mechanisms. Have ability to manage diverse teams and stakeholders, regulatory bodies and ensure cross-functional collaboration. Possess excellent communication and negotiation skills. Have a Bachelors degree from a recognized University Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your teams contribution output while thinking wing to wing across the organization; to solve for the customer. What Can Make You Extra Special If You Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesnt matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at [HIDDEN TEXT] . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Show more Show less

You should have hands-on experience in warehouse/inventory management systems. Proficiency in Microsoft Excel and basic knowledge of data analysis tools such as Google Sheets or SQL is a plus. You should be able to generate regular reports on inventory levels, shrinkage, stock aging, etc. Strong organizational and team management skills are essential, along with knowledge of safety and compliance protocols. Good communication and coordination with logistics and procurement teams are also required. This is a full-time job that requires in-person work.,

Location: The role is based in Delhi, across Aastha Hospital (Vikaspuri), Maccure Janakpuri, and Maccure Dwarka. This is a full-time position with a multi-site operational responsibility. About Us: Maccure Hospitals Pvt. Ltd. is a prominent healthcare group specializing in maternity, pediatric, gynecology, and neonatal care. Our hospitals in Janakpuri and Dwarka are renowned for their services. Aastha Hospital, our sister institution, is a 50-bedded NABH-accredited multispecialty hospital that has been serving West Delhi for over 20 years. Aastha Hospital in Vikaspuri is fully NABH-accredited, Maccure Janakpuri is at the entry-level of NABH accreditation, and Maccure Dwarka is a newly launched hospital with the NABH accreditation process yet to begin. We are seeking an experienced quality leader to drive our group-wide clinical governance, SOP standardization, and NABH accreditation journey. The focus will be on process improvement, compliance, and enhancing patient safety. Role Overview: As the Senior Quality Manager, you will be responsible for leading all quality, compliance, and accreditation functions across the three hospitals. Your role will involve working closely with leadership, clinical teams, and operations to ensure adherence to protocols, excellence in documentation, and readiness for audits. Additionally, you will play a key role in fostering a strong quality culture within the organization. Key Responsibilities: - Maintain and enhance NABH accreditation at Aastha Hospital (full accreditation) - Elevate Maccure Janakpuri from entry-level to full NABH accreditation - Lead the NABH preparatory and documentation process from the ground up for Maccure Dwarka - Develop, implement, and standardize hospital SOPs, protocols, and quality manuals across all three hospitals - Conduct internal audits, gap assessments, root cause analysis (RCA), and corrective/preventive actions (CAPA) - Ensure hospital-wide compliance with infection control, biomedical waste management, fire safety, and patient rights - Provide training and mentorship on NABH 3rd & 6th Edition standards to RMOs, nurses, support staff, and unit heads - Establish a robust Quality Indicator dashboard, support data analysis, and ensure regular review cycles - Stay abreast of QCI/NABH updates, maintain communication with assessors and consultants as necessary Who Should Apply: - Minimum of 7 years of quality management experience in NABH-accredited hospitals - Proficiency in NABH 3rd & 6th Edition standards, audit formats, and compliance protocols - Demonstrated ability to manage multi-site hospital accreditations - Experience in SOP development, policy formulation, and QMS implementation - Certification as a Trained Internal Auditor in NABH or equivalent highly preferred - Proactive, process-oriented, with exceptional documentation and training skills What We Offer: - Opportunity to lead quality transformation across three hospitals at varying accreditation stages - Be part of a forward-thinking and rapidly growing healthcare group - Competitive salary and opportunities for performance-based growth To Apply: Interested candidates should send their CV with the subject line "Senior Quality Manager - NABH" to maccurehospital@gmail.com Join us in shaping a healthcare system grounded in quality, ethics, and clinical excellence. Make a significant impact on patient care in West Delhi through your leadership in quality.,

You are an experienced and proactive Senior Administrative Executive responsible for leading and streamlining all facets of office administration and operations. Your role is critical in ensuring efficiency, cost-effectiveness, compliance, and seamless coordination across teams and vendors. You bring strong process orientation, excellent vendor and budget management skills, and the ability to lead automation initiatives. The company you will be working for is at the forefront of the new media revolution, offering exciting opportunities in popular culture to a diverse range of clients. As the ultimate plug for creative artists, global brands, and entertainment leaders, the company aims to set trends, break barriers, reshape the media landscape, and pioneer fresh ideas that drive India's evolving entertainment experience. Your responsibilities include ensuring the smooth day-to-day functioning of office operations, managing the annual administration budget, maintaining compliance and documentation, managing vendor relationships, leading process improvement and automation initiatives, overseeing subscriptions, credit cards, and MIS reports, as well as planning and coordinating company-wide events and employee engagement activities. Key Skills & Qualifications: - 3-7 years of experience in administrative or operations roles. - Strong knowledge of vendor negotiation, budget handling, and compliance protocols. - Excellent organizational and multi-tasking abilities. - Proficient in Excel, Google Workspace, and admin management tools. - Experience with automation tools and tech-enabled process design is a plus. - Excellent written and verbal communication skills.,

Lead automation and expense management initiatives across global network platforms. Ensure secure, cost-effective operations, enhance reliability via SRE practices, and oversee vendor TEM performance, reporting, and billing accuracy. Required Candidate profile Exp in network automation, CI/CD, and cost governance. Skilled in SRE, telecom expense management, circuit cleanup, vendor coordination, and performance reporting using Power BI and Microsoft 365.