123 Complaints Resolution Jobs - Page 2

Location: Axis Bank, VileParle, Mumbai, India (On-site) Shift Timing: 24/7 rotational shifts and week offs Female Shift Window: 8 AM to 8 PM rotational shifts and rotational week offs We are hiring for Assistant Manager Grade only. Please find JD below. We are looking at Graduates with 2yrs of experience. Excellent English-speaking skills and Immediate joiners are preferred. Post Graduate freshers are also welcome. About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolvin...

Looking for a Customer Support Associate to handle calls/chats, resolve queries, manage customer issues, ensure quick response, maintain records, and deliver a smooth, courteous service experience.

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

Uncover Wellness is a leading omnichannel platform offering advanced skin, hair, and body treatments through a blend of in-clinic, at-home, and online services. We specialize in delivering personalized treatments by a team of expert counselors, aestheticians, and dermatologists to address a variety of aesthetic concerns. Job Overview: We are seeking a dynamic and highly organized Clinic Manager to oversee day-to-day operations at our Gurgaon clinic. The Clinic Manager will ensure the smooth functioning of the clinic, focusing on staff management, client satisfaction, operational excellence, and revenue growth. Key Responsibilities: Oversee the daily operations of the clinic, ensuring everyth...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

Role Overview: As a Phone Banking Officer, your main responsibility will be to handle customer interactions over the phone regarding banking products and services. You will need to resolve customer queries and complaints, provide accurate information, and promote bank products through cross-selling and upselling. It is crucial to maintain customer records, follow banking regulations and confidentiality norms, and achieve call handling and sales targets. Key Responsibilities: - Handle inbound and outbound customer calls professionally. - Provide information on banking products and services. - Resolve customer complaints and issues promptly. - Maintain accurate customer account records. - Prom...

Location: Axis Bank, Noida, Uttar Pradesh, India (On-site) Shift Timing: 24/7 rotational shifts and week offs Female Shift Window: 6:30 AM to 9:30 PM rotational shifts About Axis Phones: Axis Phones is the virtual engagement channel of Axis Bank, connecting with customers and prospects through the inbound contact centre. The team ensures seamless service delivery while identifying opportunities for financial solutions via cross-sell and upsell. It supports sales and operations through quality improvement, coaching, and compliance monitoring, aiming to enhance customer experience and sales effectiveness. About the Role: The Axis Phones Officer is responsible for delivering exceptional service...

JOB DESCRIPTION: ( Kindly Mention "Priyadharshini S " on top of your resume ) Designation : Executive & Sr Executive (International Voice Process) Languages known: Malayalam & English / Hindi & English. Location : Chennai One, Thoraipakkam Qualification : HSC passed / any graduate / arrear can be considered. Notice period Immediate Joiners Interview Venue HEXAWARE TECHNOLOGIES/BPS ; Chennai one SEZ IT PARK - GATE 2 ; IG-3, 3rd Floor, Phase 2, pallavaram 200 Feet Ring Road, ,MCN Nagar Ext, Thoraipakkam, Chennai -Tamil Nadu 600097 Job location Thoraipakkam ; Chennai one SEZ IT PARK - Chennai TN Salary: 3.50 LPA 4.25LPA Basis your performance and Years of Experience (T&C) ** Desired Candidate P...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

Responsibilities: * Oversee day-to-day operations & drive B2B growth * Resolve complaints promptly * Manage staff performance & development * Ensure patient satisfaction and resolve complaints * Coordinate meetings, interviews and other admin tasks

Roles and Responsibilities Provide technical support to customers onsite, ensuring timely resolution of issues related to building materials and construction drawings. Conduct site execution, installation, and supervision for various projects. Collaborate with civil engineering teams to manage project sites effectively. Oversee onsite coordination activities for smooth site management. Ensure compliance with fire safety regulations and resolve complaints promptly. Desired Candidate Profile 2-4 years of experience in a similar role or industry (building material sales). Diploma/B.Tech/B.E. degree in relevant field (Mechanical or Civil Engineering). Strong knowledge of building materials, cons...

Handle customer queries via live chat, email, or messaging platforms. Provide accurate, valid, and complete information to customers in a timely manner Assist customers with product/service inquiries, and issue resolution. CONNECT ON:-8200326423 Required Candidate profile Excellent written communication skills in English (fluency required). Prior experience in customer support/chat support preferred but not mandatory.

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals. Location - New Delhi,Amdabad,Bengaluru,Mumbai

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Job Description : Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Roles and Responsibilities Provide technical support to customers onsite, ensuring timely resolution of issues related to building materials and construction drawings. Conduct site execution, installation, and supervision for various projects. Collaborate with civil engineering teams to manage project sites effectively. Oversee onsite coordination activities for smooth site management. Ensure compliance with fire safety regulations and resolve complaints promptly. Desired Candidate Profile 2-4 years of experience in a similar role or industry (building material sales). Diploma/B.Tech/B.E. degree in relevant field (Mechanical or Civil Engineering). Strong knowledge of building materials, cons...

Job Description : Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.