79 Complaints Resolution Jobs - Page 2

Role & responsibilities : Regulatory Program Execution Develop, implement, and continuously enhance compliance frameworks for PMS operations aligned with SEBI mandates and internal policies. Conduct periodic risk assessments on PMS offerings and monitor controls to mitigate noncompliance risks. Monitoring, Auditing & Reporting Lead internal audits and gap assessments to evaluate ongoing compliance with regulatory requirements and organizational standards. Prepare compliance reports summarizing findings and remediation plans for senior leadership and regulators. Policy & Process Management Develop and update PMS-related compliance policies, procedures, disclosures, and documentation. Embed co...

Dear Candidates, Greetings from Mindgate Solutions!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Techni...

About DIPL Deutsche India Pvt. Ltd. , Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the leading Corporate & Investment banks globally, Deutsche Bank plays a crucial role in the global financial sector. Objective of the position The role involves onboarding Corporate Bank clients by: Implementing APIs / SaaS product end-to-end. Coordinate Client Integration / Technical client onboarding. Validating financial message formats for customers, Resolving issues by initiating internal queries within Deutsche Bank and provid...

The role at Tata Motors focuses on designing, manufacturing, and selling world-class Electric Vehicles in India. As part of the Sales, Marketing & Customer Care department, your responsibility will be to drive retail sales and ensure a strong customer experience for EV products. Your key focus will be on strengthening the sales process and working on sales enablers. You will be a part of the Electric Vehicles Sales Capability Development Program, which aims to ensure the success of candidates from both within and outside the industry. This will be achieved through a comprehensive online and classroom training program covering aspects such as Product Training, Sales Process Training, and Plan...

Virtual Relationship Manager Retail Banking IDFC First Bank | Hiranandani Business Park, Thane (Mumbai) Job Description We are hiring Virtual Relationship Managers to strengthen our Retail Banking – Liabilities business. The role involves building long-term customer relationships, promoting digital banking, and achieving CASA & cross-sell growth targets through virtual/telephonic interactions. Roles & Responsibilities Manage and deepen customer relationships via regular calls/video meetings. Drive CASA growth (Current & Savings Accounts) and acquire new clients. Cross-sell banking products (credit cards, loans, insurance, SIPs, investments). Promote digital banking adoption (Mobile/Net Banki...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide accurate information about products or services to customers. Resolve complaints and concerns in a timely and efficient manner. Collaborate with internal teams to improve overall customer experience. Maintain high levels of product knowledge to effectively support customers. Identify opportunities to upsell or cross-sell products or services. Job Requirements Minimum 1 year of experience in customer service or a related field. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving ...

Job Description : Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals.

Leadership skills with the ability to motivate and manage a team. Experience in luxury retail operations and handling sales teams. Strong focus on sales targets and store performance. Excellent customer engagement and complaint resolution skills. Familiarity with inventory, billing systems, and visual merchandising. Quick decision-maker under pressure. Willingness to work shifts, weekends, and high-demand environments. Reliable, responsible, and result-oriented professionals. Location - New Delhi,Amdabad,Bengaluru,Mumbai

Role & responsibilities Help Desk Team Lead to manage a team of customer support executives. This team is responsible for executing outbound and inbound calls including Birthday and Anniversary greetings, feedback, promotional campaigns, and service-related support. The ideal candidate will drive team performance while ensuring high-quality customer interactions aligned with Khazana's brand experience. Team leadership & Operations Customer calling activities Quality & Process adherence Reporting & Insights Cross-functional collaboration Preferred candidate profile Candidates with at least 6 to 10 years of Customer support and 2 years in lead or Supervisory role. Should be able to converse fl...

Hi Job Seekers Greetings From Shining Stars, We are Hiring for Customer Service Executive profile for NOIDA location. Please go through the job description - Job Title: Customer Support Executive Chat / Voice Process Location: Noida Salary package- Fresher - Upto 22k in hand Experienced - Upto 30K in hand Plus Other Corporate Benefits. Responsibilities: Provide real-time assistance to customers via live chat or call. Resolve queries related to products, services, orders, or technical issues. Maintain accurate and detailed records of customer interactions. Ensure timely and effective resolution to customer issues. Collaborate with team members and escalate complex queries as needed. Meet perf...

Job Description Service Engineer Position : Service Engineer Location : Pirana / Thaltej, Ahmedabad (with Frequent Travel Pan-India, occasional abroad) Department : Service (After Sales) Salary : 20,000 30,000 CTC Type : Full-time About Us At PressureJet Systems Pvt. Ltd., we believe that exceptional service fuels our reputation. With a global presence in 50+ countries and a legacy of over 25 years, we lead the industry in High-Pressure Plunger Pumps and back our quality with premium service support. As a Service Engineer, you will be the frontline ambassador of PressureJet, ensuring machines run reliably, customer complaints are resolved effectively, and clients experience world-class servi...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...

Roles and Responsibilities Provide technical support to customers onsite, ensuring timely resolution of issues related to building materials and construction drawings. Conduct site execution, installation, and supervision for various projects. Collaborate with civil engineering teams to manage project sites effectively. Oversee onsite coordination activities for smooth site management. Ensure compliance with fire safety regulations and resolve complaints promptly. Desired Candidate Profile 2-4 years of experience in a similar role or industry (building material sales). Diploma/B.Tech/B.E. degree in relevant field (Mechanical or Civil Engineering). Strong knowledge of building materials, cons...

Job Title : Area Sales Manager / Area Sales Officer MS Pipes Company : Mahalakshmi Profiles Pvt. Ltd. Location : Telangana or (as per territory assigned) Experience : 2-5 Years Education : Graduate / Diploma (Any stream) Industry : Steel / Construction / Building Materials Functional Area : Sales, Channel Sales Role Category : Channel Sales Employment Type : Full Time, Permanent Job Description : We are looking for dynamic and motivated Area Sales Professionals (ASM/ASO) to join our growing team at MPL Group. The ideal candidate will have experience in channel sales of MS Pipes or steel products , with a strong local market understanding and relationship-building capabilities. Key Responsibi...

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Job Summary: We are seeking a detail-oriented and technically competent Electrical Purchase Engineer to manage the sourcing and procurement of Low Tension (LT) and High Tension (HT) electrical materials. The ideal candidate will ensure cost-effective, timely, and high-quality procurement in line with project specifications and vendor compliance. _________________________________________________________________________ Key Responsibilities: Procurement & Sourcing Identify, evaluate, and finalize vendors for LT/HT electrical materials (cables, switchgear, panels, transformers, relays, etc.) Prepare and issue Request for Quotations (RFQs) and Purchase Orders (POs) Negotiate prices, credit terms...

Position: Sales Support Manager Company Name - UD food Products Pvt. Ltd. Experience- 5-8 years Salary- 4-5.5 LPA (Negotiable for deserving candidate) Qualification- Graduate/Postgraduate Location- Ghaziabad Job Description: Oversee the productivity of the sales team and ensure compliance with sales processes. Implement sales procedures effectively as per the companys standard operating protocols. Conduct regular sales review meetings and prepare detailed MIS reports for management. Analyse distributor dashboards and share key insights to aid decision-making. Collaborate with the frontend team to set sales targets and track progress. Ensure high levels of customer satisfaction through prompt...

Role & responsibilities 1. Contract Management accurate & timely execution in SAP, continuous monitoring, and feedback to sales for corrective actions (High Focus on Medical Nutrition customers) 2. Customer Order Management – compliance to FIFO, confirmation of scheduled delivery 3. Customer Enquiries/Request & Complaint Management 4. Managing customer account receivables – Making ASN details in customers portal, coordinate for balance payments, Debit / Credit note issue for Detentions, short material delivery etc. 5. Establish and maintain productive working relationship with customers. 6. Control on detention costs at the customers end – mitigation and recovery 7. Customer Satisfaction Ind...

Responsibilities * Head the Quality Department *Customer Complaints Handling * Carry out Process & Product audits * Carry out MR Related activities such EMS, IATF and other relevant certifications Annual bonus Provident fund

JOB OVERVIEW: The Customer Success Manager will be responsible for building strong relationships with our customers, ensuring their satisfaction, and helping them achieve their desired outcomes with our products or services. This role requires a deep understanding of our customer's needs and a commitment to delivering exceptional customer service. CSM's main goal will be to renew customer contracts and monitor invoices/payments. RESPONSIBILITIES: Issue Resolution and Support: Address customer inquiries and issues promptly and effectively. Work closely with the support team to ensure timely issue resolution. Document and track customer issues and resolutions. Customer Feedback and Advocacy: G...

Hiring: Customer Support Voice Process (Work from Home) Job Type: Contractual Role (3 Months) Work Mode: Work from Home Base Location: Bangalore Shifts: Rotational Day Shifts Working Days: 6 Days a Week | 1 Rotational Off Joiners: Immediate Joiners Only Eligibility Criteria: Minimum 1 year of experience in Customer Support Voice Process Must be fluent in Hindi and English (both mandatory) Should be a graduate Mandatory Requirements: Personal laptop/desktop Stable Wi-Fi connection Proper power backup at home for uninterrupted work Compensation: CTC: 18,000 per month Take Home: Approx. 14,000 Contact to Apply: Archana : 9332827358