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Canara HSBC Life Insurance Company logo
Team Leader - CRU - Gurugram Canara HSBC Life Insurance Company

5.0 - 10.0 years

4 - 6 Lacs

gurugram

Work from Office

Meeting with clients to discuss complaints and offer solutions to any problems they may be experiencing with their current service providers Documenting all activities related to each complaint for easy reference in future conversations with the customer Taking detailed notes during conversations with clients to ensure all important details are included in the case file Working with legal staff to investigate allegations of illegal activity or misconduct by company employees Coordinating with other departments such as human resources, accounting, and operations to ensure that a complaint is resolved satisfactorily Following up with customers to ensure that they are satisfied with the resolut...

Posted 1 month ago

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