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AM - ATM Monitoring / SPOC india1ATM

2.0 - 6.0 years

0 Lacs

karnataka

On-site

You will be responsible for monitoring ATM sites and handling inbound and outbound calls related to maintenance, updates, custodians, vendors, and other calls from FLM/SLM. Your role will involve coordinating with different departments and vendors, handling escalations, and maintaining relationships with all stakeholders. Additionally, you will provide online technical support to field engineers and electricians, follow up on FLM and SLM alerts, manage incidents, log complaints, and ensure minimum ATM downtime related to hardware and power issues. As part of the job profile, you will monitor ATMs, coordinate with ATM teams for FLM and SLM activities, track priority issues, collaborate with c...

Posted 3 months ago

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