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0.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift . Graduate with minimum of 6 months of experience into BPO salary : upto 6.5lks For Scheduling An Interview(Walk in or virtual Mode) call kashish@7816842400 call Shobitha@7816042500 call Manish@7848820049 call soumya@8088720040 call hr muthamma@9886112583 call aditi@7795311459 walk in Interview Details: Your interview has been scheduled @ Ignites Human...
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
noida, ghaziabad, new delhi
Work from Office
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to em...
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
chennai
Work from Office
Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 callhr@7829423175 call hr@7795311458 call hr@9343402211 Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 s...
Posted 1 month ago
5.0 - 7.0 years
4 - 5 Lacs
gurugram
Work from Office
Hi Dear, We are hiring for Senior Customer Service Specialist role for Gurgaon Sector 48 Location. 5 days Work from office Night shift- ( 7 PM to 4 AM and 10 PM to 7 AM ) 2 way cab facility available in hiring zone Year of experience required- 5 to 8 Year If interested please share your resume to skakkar@peoplescout.com or 8077360738 Below are roles and responsibilities: 1. Ensure timely and accurate service delivery as per client standards 2. Ensure consistent productivity & and accuracy performance as per team requirements 3. Prompt response to queries from Internal or External stakeholders 4. Taking ownership of reporting work in the process 5. Review and suggest updates for Standard Oper...
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift . Freshers salary-30k Experienced salary : 50k For Scheduling An Interview(Walk in or virtual Mode) call Manish@7848820049 call soumya@8088720040 call hr muthamma@9886112583 call aditi@7795311459 walk in Interview Details: Your interview has been scheduled @ Ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J...
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
chennai
Work from Office
Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 callhr@7829423175 call hr@7795311458 call hr@9343402211 Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 s...
Posted 1 month ago
1.0 - 6.0 years
3 - 3 Lacs
bengaluru
Work from Office
Role: Customer Support - Voice Process Freshers and experienced both can apply For experienced; Required minimum 1 year of Customer Service experience Languages Required: English and Hindi Fluent Location: Bangalore Shifts: Day 6 Working Days; 1 Day Rotational Off Only Immediate Joiners Compensation : For fresher- 20k Take home ; 25k CTC For exp- 23k Take home; 27k CTC Contact: Varsha- 9251688428
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role: Customer Support - Voice Process Freshers and experienced both can apply For experienced; Required minimum 1 year of Customer Service experience Languages Required: English and Hindi Fluent Location: Bangalore Shifts: Day 6 Working Days; 1 Day Rotational Off Only Immediate Joiners Compensation : For fresher- 20k Take home , 25k CTC For exp- 23k Take home; 27k CTC Contact: Zainab- 9251688430
Posted 1 month ago
5.0 - 10.0 years
4 - 6 Lacs
gurugram
Work from Office
Meeting with clients to discuss complaints and offer solutions to any problems they may be experiencing with their current service providers Documenting all activities related to each complaint for easy reference in future conversations with the customer Taking detailed notes during conversations with clients to ensure all important details are included in the case file Working with legal staff to investigate allegations of illegal activity or misconduct by company employees Coordinating with other departments such as human resources, accounting, and operations to ensure that a complaint is resolved satisfactorily Following up with customers to ensure that they are satisfied with the resolut...
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
chennai
Work from Office
Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 callhr@7829423175 call hr@7795311458 call hr@9343402211 Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 s...
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift . Graduate with minimum of 6 months of experience into BPO salary : upto 6.5lks For Scheduling An Interview(Walk in or virtual Mode) call Shobitha@7816042500 call Manish@7848820049 call soumya@8088720040 call hr muthamma@9886112583 call aditi@7795311459 walk in Interview Details: Your interview has been scheduled @ Ignites Human capital services. 4Th F...
Posted 1 month ago
0.0 - 5.0 years
3 - 7 Lacs
bengaluru
Work from Office
Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift . Freshers salary-30k Experienced salary : 50k For Scheduling An Interview(Walk in or virtual Mode) call Manish@7848820049 call soumya@8088720040 call hr muthamma@9886112583 call aditi@7795311459 walk in Interview Details: Your interview has been scheduled @ Ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J...
Posted 1 month ago
14.0 - 24.0 years
15 - 25 Lacs
gurugram
Work from Office
• To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined • Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined • Bringing Escalations to senior management timely • Improve customer service at training centres by monitoring & also physically auditing the centre . • Proactively checking & monitoring customer satisfaction & ensuring timely resolutions • Prepares customer care performance reports as defined from time to time . • Deal with irate customers tactfully & in a polite manner • Communicating with customers on e mail , phone & in person Roles and Responsibilities • To monitor & super...
Posted 1 month ago
1.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Chanchal- 9251688424
Posted 2 months ago
1.0 - 6.0 years
4 - 4 Lacs
hyderabad
Work from Office
Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Kamya- 9084148502
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day ShiftsWorking Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Graduate Freshers can apply Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358
Posted 2 months ago
0.0 - 1.0 years
0 - 1 Lacs
faridabad
Work from Office
Responsibilities: * Sell travel packages to clients * Maintain cultural sensitivity * Reschedule trips as needed * Handle complaints professionally * Collaborate with tour operators & partners
Posted 2 months ago
1.0 - 5.0 years
2 - 3 Lacs
gurugram
Work from Office
Dear Candidate, Greetings From Teleperformance...!!! We have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and target-driven Support Voice Executives to join our travel support team. The role involves assisting customers with travel-related queries, promoting travel packages, and ensuring a seamless booking experience while meeting targets. Hiring: Customer Support Executive (Travel Support Voice Process) Requirements: Minimum 6 months experience in Customer Support (Voice) Excellent communication skills Comfortable with rotational shifts & week offs (including night shifts for males) 6 days working Location: Gurga...
Posted 2 months ago
1.0 - 6.0 years
3 - 7 Lacs
chennai
Work from Office
Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr@7848820042 callhr@7829423175 call hr@7795311458 call hr@9343402211 call@7848820048 call hr@7848820047 call hr@7829423175 call@7848820045 call hr@779531...
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Role: Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 6 months' experience in Customer Service- Voice Fluency in English is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 28,000 per month Incentives: Up to 50,000 per month Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT: Archana- 9332827358
Posted 2 months ago
3.0 - 5.0 years
6 - 7 Lacs
mumbai
Work from Office
In excel candidate should be good at pivot tables, vlookup ,hlookup conditional formatting and using filters Excellent in English email drafting 5 days a week hybrid model-3 days office& 2 days wfh Interested candidates plz call on 9267953621/9871818500
Posted 2 months ago
3.0 - 8.0 years
3 - 7 Lacs
noida, gurugram, delhi / ncr
Work from Office
Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As a valuable member of our team, you will be responsible for training and supervising office staff, ensuring that they are equipped with the necessary skills and knowledge to excel in their roles. Your role will also involve resolving customer queries and complaints in a prompt and professional manner, aiming to provide exceptional customer service at all times. Additionally, you will be tasked with leading and motivating our sales staff to achieve their targets and deliver outstanding results. Managing promotional activities, including the preparation of promotional materials and displays, will also be a key aspect of your role. You will oversee inventory control, ensuring that stock level...
Posted 2 months ago
0.0 - 4.0 years
1 - 2 Lacs
noida
Work from Office
HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL # HIRING FOR PART TIME JOB # CHAT PROCESS SO ANYBODY WHO IS LOOKING FOR PART TIME JOB THAT TO IN CHAT PROCESS CAN APPLY. LOCATION- NOIDA 62 PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Un...
Posted 2 months ago
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