215 Complaints Jobs - Page 4

What we are looking for: We are looking for a professional who will handle customer interactions and resolve policy servicing queries, requests, and complaints for our HNI/NRI customers. Key Responsibilities: Handle and resolve customer queries and service requests through emails and calls. Ensure quick and effective service recovery for customer concerns. Manage and close HNI policy servicing requests within the given TAT. Coordinate with customers and internal teams to ensure timely maturity and annuity payouts. Work towards reducing unclaimed balances for HNI/NRI customers. Minimize repeat email queries by identifying issues and ensuring quick closures. Deliver excellent customer service ...

Customer service personnel on regular payroll provided the below mentioned criteria is met with w/out exception :Must be post graduate preferably. Even exceptionally smart graduates can be seenMust have work experience in customer service role of handling customer calls ./ complaints etc politely and patiently. Liner company experience is preferable though forwarding candidates can also be seen, if smart. Reasonably good and convincing communication skills to develop the bonding with customers

Key Responsibilities: Handle customer inquiries, complaints, and support calls professionally Follow company guidelines and scripts for communication Resolve issues efficiently and escalate when needed Maintain accurate records and meet performance metrics (AHT, CSAT) Work in US time zone night shifts Requirements: Excellent spoken English with a clear US/neutral accent Strong communication and interpersonal skills Ability to work night shifts (US time zone) Basic computer skills Graduates or undergraduates eligible

As a MACE Engineer in Van Operations, your primary responsibility will be to attend to various customer calls including service calls, concrete calls, dealer calls, and concrete demonstration calls. Additionally, you will be required to participate in house-warming ceremonies to build and maintain relationships with customers. Your role will also involve brand promotion activities such as conducting meets, masons meets, counter meets, end-user customer meets, and demonstration meets. You will be tasked with enhancing the influence base by conducting comparative concrete trials, one-to-one meets, presentations, and developing personal rapport with customers. Market development will be a key a...

Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and u...

As a member of our team, you will be responsible for recruiting, training, supervising, and appraising staff. You will play a key role in managing budgets and maintaining statistical and financial records to ensure the smooth operation of the business. Your excellent customer service skills will be put to use as you handle customer queries and complaints effectively. In this role, you will oversee pricing and stock control to maximize profitability and set/meet sales targets. Motivating staff to achieve these targets will also be part of your responsibilities. Ensuring compliance with health and safety legislation is crucial to maintain a safe working environment for all. Additionally, you w...

Experience in Complaint Handling. Experience in PMS. Experience Regulatory Affairs/Quality Assurance

Preferred Background: Retired/Ex-Police Officer (Inspector rank or above preferred) Experience in dealing with local authorities, law enforcement, and public administration Strong understanding of security procedures, compliance, and dispute resolution Key Responsibilities: Act as the single point of contact (SPOC) for local law enforcement agencies , administrative offices, and compliance-related authorities Support in managing and resolving legal escalations, disputes, and police cases involving company assets, employees, or partners Assist in internal investigations and provide guidance on compliance with local laws Ensure timely response to any security or legal incidents Monitor and tra...

Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and e...

Hiring: US Voice Process Customer Support (International BPO) Location : Pune (Work from Office) CTC : Up to 4.92 LPA Shift : US Rotational Shifts (247) Perks : 2-way cab facility provided & Loyalty Bonus of 20k Working Days : 5 days working | 2 days rotational off Notice Period : Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility : Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have...

Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and e...

Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and e...

3 to 3.2LPA with variable 15 % of annual CTC 9 hrs (including 1 hour break) 6 days working rotational shift & 1 rotational off Excellent communication Skills. – ( ENGLISH AND HINDI: MANDATORY) Preferable experience in Voice Process Required Candidate profile PUC / Graduation Any Customer Support exp - (6 Months - 2 Yrs) Freshers are also eligible Rotational week off Handling Escalations Experience from Insurance industry is added advantage

Designation : Assocaite/Sr. Associate Exp. - 0 to 3 yrs Graduation is must Shifts : 24/7 Rotational Shift 5 days working , 2 days rotational off Both side Cab Contact - Divyanshi ( 8905115503 )

Roles and Responsibilities Ensure compliance with RBI guidelines and internal processes for effective query resolution. Escalate complex issues to senior team members or principal nodal desk when necessary. Manage complaints received through various channels (inbound calls, emails, web chats) and resolve them efficiently. Handle queries related to credit cards, ensuring timely resolution and excellent customer service.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Roles and Responsibilities Manage centralized sales operations for Paytm's Merchant Services, ensuring seamless execution of merchant activities. Oversee dispute management, including chargeback resolution and vendor management to minimize losses. Handle escalations from merchants and clients, providing timely issue resolution through effective que...

Job Summary: Conducting internal Investigations on complaints/ allegations of Behavioral, workplace harassment, employee disputes & other misconducts/ violation of policies. Managing POSH Investigations through IC committees and monitoring the progress of POSH investigations. Coordinating with other verticals of Fraud Monitoring Unit and prepare Management Dashboards, insights on investigations findings. Collaboration with other vertical heads and assist/ lead in preparing monthly, quarterly dashboards/ newsletters for Management. Responsible for preparing the quarterly decks/ reports in coordination with other verticals of Fraud Monitoring Unit for management governance meetings. End to end...

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

We have an excellent opening for voice process with our major International BPO Clients for the location of Bangalore. Job Requirements. Qualification: Any graduate / undergraduate / Diploma Note: P.G. candidates (Professional) are not eligible for Bangalore. Position: Adviser / Executive - Customer Support (Voice Process) Work Location: Bangalore : 0 - 8 yrs of Pick and drop provided. 1. Undergraduate / Any Graduate (Preferably (0-4) years of international calling experience)* 2. Excellent Communication Skills* 3. 24/7 work environment (Night / Rotational Shifts)* 4. 5 days a week* 5. Weekly offs Saturdays and Sundays* 6. Age criteria - (18-40) years* If interested please send your updated ...

Hiring for the position of Sr. Executive CRM (Corporate Relationship Management) Job Description 1. Responsible for developing the corporate customer base for MDIndia Health Insurance Services. 2. Map the territory and maintain a strong pipeline of potential customers. 3. Establish Contacts with key persons at the corporate and understand the current levels of Health Insurance services and needs. 4. Develop strong relationship with Insurance Companies/Brokers. 5. Promptly attending Emails, Phone calls, Whats App messages of Clients. 6. Maintain proper MIS & Internal reports and present it to the management. 7. Ability to work independently, achieve targets and be absolutely result oriented. ...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Qualification: Reconciliation Excel Banking Partner Relationship Complaints and Disputes Management Sub-Merchant & Invoicing Management Good English communication #Note: Only candidates from Salem will be considered

"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction.

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Receiving and scrutinizing advocate notice, consumer redressal forum summons and complaints Replying to advocate notices, Drafting of legal notices and recovery notices, Replying to consumer complaints, drafting and filing of written statements and affidavits, Replying vide SCN to the ombudsman Tending to IRDA Grievance Vetting of Service Level Agreements and vendor agreements Drafting of MOUs, LOI, service agreements Maintaining MIS and providing required data as and when necessary.