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1.0 - 5.0 years

1 - 3 Lacs

nashik

Work from Office

1. Manage back office operations, ensuring efficient data entry, MIS reporting, and CRM maintenance along with Client Data Management. 2. Handle customer queries via phone/calls, email, or whatsapp support with a blended process approach. 3. Provide exceptional client servicing through effective communication and timely resolution of complaints. 4. Utilize advanced Excel skills to analyze data and generate reports for business insights. 5 . Pref Exp.in Courier Operations/Logistics/Ecommerce/IT sector/MIS/Telecalling/Customer Support Preferred candidate profile 1. Min 6 mths. experience in data entry operations/ back office/MIS/Data 2. Candidate should be well proficient in Excel, E-mails and...

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1.0 - 3.0 years

0 - 0 Lacs

bangalore

On-site

International Voice Support Executive To scheduled a interview connect to- HR Pravallika (9036455195) Job Summary: Do you have a passion for people, a love for languages, and a knack for solving problems before your morning coffee kicks in As an International Customer Support Executive, youll be the voice (and heart) of our brand across borders and time zones. Whether it's calming a customer in California or assisting a client in Tokyo, youll deliver world-class support that turns questions into solutions and frustration into loyalty. Key and Responsibilities: Provide customer assistance via phone, email, live chat, and/or social media across international markets. Handle inquiries, troubles...

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3.0 - 7.0 years

0 Lacs

haryana

On-site

Role Overview: As an IT Customer Service Analyst at Accenture, you will be part of the Customer Support vertical, assisting in managing and resolving customer queries, handling escalations and complaints, and providing optimal solutions. Your responsibilities will include closing faults and complaints within SLAs, with a focus on email and chat processes. You will be involved in recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests within the defined scope of support, particularly for non-voice interactions like email, web, and chat. Key Responsibilities: - Assist in managing and resolving customer queries - Handle escalations and complaints - Provide...

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1.0 - 5.0 years

2 - 4 Lacs

new delhi, gurugram, delhi / ncr

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Primary Skills required Complete Calling Profile, dialer based role-Outbound call (150+ calls in a day) Must have credit card knowledge Can manage Sales Targets, atleast 50 onboarding of credit cards has to manage by this candidate. Must be able to manage customer complaints & queries Excellent communication Skills-Written+ verbal Experience required 2.5-3 Years (Sr Executive) Relevant Experience required Minimum 2.5 Years Preferred Industry Credit Card only Education Graduation-Full time only Shift Timings General Shift -Roster based Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per a...

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0.0 - 5.0 years

3 - 7 Lacs

chennai

Work from Office

Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 call hr@7848820048 call hr@7848820050 call hr@7795311458 call hr@9343402211

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8.0 - 13.0 years

4 - 6 Lacs

nashik, pune, aurangabad

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MNC company* **We are hiring Automotive Domains* * 1) *Sr Engineer Customer Quality* *Experience* : 5 to 8 yrs *Package* : 6 lpa *Location Chakan* *Canteen facility ahe* *Email jobpune25@gmail.com * Team Pune HR 9356395439

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3.0 - 8.0 years

3 - 7 Lacs

noida, gurugram, delhi / ncr

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Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

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1.0 - 6.0 years

4 - 5 Lacs

pune

Work from Office

Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Contact: Chanchal- 9251688424

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0.0 - 3.0 years

5 - 13 Lacs

bengaluru

Work from Office

Job Summary Provides first line of support and problem resolution for selected products and services. Job Requirements Answering inbound customer service calls. Providing entry-level troubleshooting and redirecting phone calls when appropriate. Identifying order issues and determining appropriate course of action for effective resolution. Obtaining initial loss information from customers and beginning claims processing. Addressing minor coverage issues and resolving minor complaints. Ensuring all customer communication is clearly documented. Education Typically requires no previous professional experience.

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2.0 - 5.0 years

0 - 0 Lacs

gurugram

Work from Office

Job Summary: We are seeking a highly skilled and experienced Customer Relationship Manager/Executive to manage customer relationships, handle sales, and ensure seamless coordination with various departments. The ideal candidate will be responsible for: Key Responsibilities: 1. Maintaining customer records and updating details in the system. 2. Handling customer queries, complaints, and issues related to projects, possession, demand, receipt, allotment, etc. 3. Managing new bookings, receipt entries, allotment letters, and other documentation. 4. Coordinating with sales teams, brokers, and other departments (Marketing, Finance, and Projects). 5. Generating demands, receipts, welcome letters, ...

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1.0 - 6.0 years

3 - 7 Lacs

chennai

Work from Office

Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 call hr@7848820048 call hr@7848820050 call hr@7795311458 call hr@9343402211

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1.0 - 6.0 years

3 - 7 Lacs

chennai

Work from Office

Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 call hr@7848820048 call hr@7848820050 call hr@7795311458 call hr@9343402211

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0.0 - 3.0 years

2 - 3 Lacs

thane

Work from Office

Provide excellent customer support on Inbound calls related to General Insurance or Service related Outbound calls (No Sales target) Utilize available knowledge resources and systems to educate the callers and resolve their concerns. Required Candidate profile Any graduate/HSC Preferably with Contact Center background/ Insurance/ Banking background

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3.0 - 8.0 years

3 - 7 Lacs

noida, gurugram, delhi / ncr

Work from Office

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

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1.0 - 5.0 years

2 - 3 Lacs

gurugram

Work from Office

Autope Payment Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional assistance and support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively. Compensation Offered: Up to 25k in-hand Responsibilities: Respond to customer inquiries, questions, and complaints via multiple channels (phone, email, chat, etc.) in a professional and timely manner. Provide accurate and relevant information about our payment solutions and services to customers, addressing their queries and concerns effectively. Troubleshoot and diagnose tech...

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1.0 - 6.0 years

3 - 7 Lacs

chennai

Work from Office

Roles and Responsibilities Handle technical and customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Any experience is FINE call hr@7848820042 call hr@7848820048 call hr@7848820050 call hr@7795311458 call hr@9343402211 Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122...

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0.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

We are hiring for both Freshers & Experienced candidates for ''ORM Executive'' with a leading Online Reputation Management company in Andheri east ( MIDC ). -Freshers & Experienced Both can apply -Ctc - upto 3Lpa -Location - Andheri east - MIDC -WFO Required Candidate profile -Excellent Communication skills for freshers & experienced -Ready to work in shifts ( including night shift ) -Good computer knowledge -Technical Troubleshooting background for experienced candidates

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0.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE Note:Rotational Shift Note:Rotational OFF call soumya@8088720040 call hr aditi@7795311459 call pooja@9886112704 call hr indu@7848820046

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4.0 - 6.0 years

4 - 5 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Dear Candidates, Greetings from Mindgate Solutions!! About us-Mindgate Solutions Pvt. Ltd. has been in the forefront of the payments revolution from its inception, an outlook which has made it a key global player in payments technology and transaction processing. From building new generation payment gateways to mobile-based collections and payments platforms like RTP & UPI, Mindgate has been the true leader in the space . Our strategic alliance with ACI Worldwide is a way to bolster our presence in the payments domain. Through our partnership, we intend to blend our digital overlay services with ACI's Switch to leverage real-time UPI opportunities globally. We are currently hiring for Techni...

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3.0 - 6.0 years

2 - 2 Lacs

vapi

Work from Office

Build and maintain strong client relationships. Handle customer queries, complaints, and feedback. Identify opportunities to upsell/cross-sell products or services. Maintain customer data and ensure high customer satisfaction Required Candidate profile Graduate with good communication & interpersonal skills. Strong problem-solving ability and customer service orientation. Experience in CRM software/tools preferred.

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0.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Greetings from IGNITES Human Capital Services JOB Consultancy in bangalore WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPO'S across India. Are you a Fresher/Experienced ( 6 month International Call Center Experience) with Good Communication Skills in English and Looking out for an Opportunity to Join a Call Center / BPO in a Rotational Shift . Graduate with minimum of 6 months of experience into BPO salary : upto 6.5lks For Scheduling An Interview(Walk in or virtual Mode) call kashish@7816842400 call Shobitha@7816042500 call Manish@7848820049 call soumya@8088720040 call hr muthamma@9886112583 call aditi@7795311459 walk in Interview Details: Your interview has been scheduled @ Ignites Human...

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Legal Counsel specializing in real estate law, you will be responsible for ensuring compliance with the laws governing the real estate sector. Your role will require you to demonstrate proficiency in conducting legal research and drafting various legal documents such as Writ Petitions, Suits, Appeals, Complaints, Notices, and Replies. You will represent the company in legal proceedings by effectively presenting and arguing cases before different courts, tribunals, and judicial authorities. Your expertise in handling matters at the Sessions Court and the High Court, along with your knowledge of procedural requirements and departmental functions, will be essential. The ideal candidate for...

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0.0 - 3.0 years

1 - 2 Lacs

navi mumbai

Work from Office

(Customer Service)* No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 in hand 23,000 CTC. 9am - 6pm Sunday fixed off

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0.0 - 3.0 years

1 - 2 Lacs

mumbai suburban

Work from Office

(Customer Service)* No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 in hand 23,000 CTC. 9am - 6pm Sunday fixed off

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0.0 - 3.0 years

1 - 2 Lacs

thane

Work from Office

(Customer Service)* No. Of Opening:- 30 -Excellent communication -Hsc experience/Graduate fresher Salary:-18,500 in hand 23,000 CTC. 9am - 6pm Sunday fixed off

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