296 Complaints Jobs - Page 2

1.95 LPA + 3K Night shift allowance+ post training incentive based on process Night Shift Excellent communication Skills US English - Voice process, neutral accent. Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

MIN 3YR EXP, 1 yr AS BPO QA ON paper exp In International Customer Support Voice Process Audits calls ,audit reports, Call Calibration IMMEDIATE JOINER Call Whatsapp ONLY IF HAVING BANKING PROCESS EXP -AMIT 8851792136, Neha 8287267407 Perks and benefits PF & ESIC plus Good Leave policy

Experienced Scrum Master with proven record of working with COST software Cority 1. Align teams with project vision, sprint goals, and release objectives 2. Facilitate agile development and coach pods for PGS projects 3. Communicate impediments to leadership, clear them for pods 4. Support Product Owners with backlog management, communication, and alignment 5. Schedule and facilitate Agile ceremonies and partner with Owners for a prioritized backlog Required Skills: Agile SAFe Scrum Master

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE Note:Rotational Shift Note:Rotational OFF call soumya@8088720040 call hr aditi@7795311459 call pooja@9886112704 call hr indu@7848820046

Roles & Responsibilities Conduct post-market data analysis (complaints, adverse events, service reports, literature, vigilance data). Prepare and maintain PMS reports, PSURs, and trend analyses. Support risk management updates and product safety evaluations. Collaborate with cross-functional teams for CAPA and field actions. Ensure compliance with EU MDR, ISO 13485, and ISO 14971 requirements. Support audit and regulatory submission activities. Qualifications Bachelor’s degree in Engineering, Medical, Biomedical, or related field. 3–5 years’ experience in PMS, complaint handling, or post-market quality (medical device preferred). Strong knowledge of EU MDR, ISO 13485, and vigilance reporting...

Role & responsibilities Responsible for managing client relationships with key decision makers Subject matter expert for partners and internal staff for the assigned product Addresses the gaps identified between client requirement & the service provided Ensure that the service is delivered in accordance with the agreed service level agreement Act as a point of contact for any escalation or feedback from clients Collaborate with the other functional Group to evaluate the product performance and to recommend Refinements and improvements in service performance Establish and maintain on-going partner relationships and anticipate and resolve potential problems of the client Announcements of new u...

Need min 6 months -1 yr exp into Customer Support International Voice Excellent Communication UG/Graduate both CTC - 4.5 - 6.75 Lpa 5 days working Both way cab Notice - 0 Location - Pune Interview Mode - Walk-In (Monday) Contact - 7023955677 ( Kajal) Perks and benefits Incentives Upto 8k Both way cab

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in International Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Zainab- 9251688430

Job Description: Senior Consultant Pharmaceutical QMS GxP We are seeking a highly experienced IT Consultant 10 years to lead the design and implementation of Quality Management Systems QMS in GxP regulated pharmaceutical environments This role combines deep expertise in business analysis and eQMS implementation with strong advisory capabilities in process harmonization and regulatory compliance As a key member of our Life Sciences R D consulting team you will play a pivotal role in delivering scalable compliant QMS solutions You ll lead quality initiatives facilitate cross functional workshops and help shape global quality processes aligned with regulatory standards such as ICH FDA EMA MHRA ...

As a Veeva Developer in the Pharma domain, your role will involve developing and maintaining solution architecture, system administration, security, and procedures across the Veeva Vault Platform. Your key responsibilities will include: - Supporting all assigned development activities for the Veeva Vault implementation program under the leadership of the client Quality Veeva team. - Coordinating with Business analysts to outline the business requirements and ensure IT security and Data Integrity requirements are outlined for the solution. - Coordinating with the Validation team to prepare the Regulatory Applicability Assessment and Regulatory Risk Assessment documents. - Documenting specific...

Role Overview: As a Legal Researcher at the company, your main responsibility will include conducting legal research using West Law and Lexis Nexis, drafting complaints, motions, interrogatories, and briefs, as well as communicating with clients. Key Responsibilities: - Conducting legal research using West Law and Lexis Nexis - Drafting complaints, motions, interrogatories, and briefs - Communicating with clients Qualifications Required: - LLB / LLM Additional Details: The office is located in Koramangala, Bangalore, and the working hours are from 6:30pm to 4:30am.,

Role Overview: As an export merchandiser for hard goods at a premium home fragrance brand, you will be responsible for interacting with overseas clients via email and phone. Your role will involve preparing quotations and order sheets while maintaining a professional and friendly demeanor. It is essential for you to be detail-oriented, methodical, and possess a good command of spoken and written English. Additionally, proficiency in MS Excel and basic mathematics skills are required for this office-based position. Key Responsibilities: - Interact with overseas clients to discuss orders and inquiries - Prepare and send out quotations and order sheets - Maintain accurate records of client comm...

A service engineer for railway seating systems is a mechanical or field service specialist responsible for the maintenance, repair, and installation of seats in train carriages. They ensure the safety, functionality, and comfort of seating for passengers and operators by inspecting and troubleshooting components, working on-site & collaborating with other railway personnel. Role & responsibilities Inspection and maintenance: Conducting routine and scheduled maintenance, checks on seating systems to identify and resolve potential issues. This includes inspecting seat frames, cushions, upholstery, folding mechanisms, and other related components. Troubleshooting and repair: Diagnosing mechanic...

Trainer/Process Trainer /Soft skills Trainer BPO International Voice Process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407 Required Candidate profile WFO in Gurgaon ONLY, pls apply if can relocate No Jobs in Delhi / Noida Call/ WhatsApp cv if you have banking process exp to Sri 8851792136 Neha 8287267407

Job Description ( CRM - Client Servicing) Communicating with clients via phone calls, emails, or in-person . Identifying and resolving client queries Maintaining a detailed and accurate record of all client details and communications Building and maintaining long-lasting business relationships with clients Ensuring to respond to client queries in a professional and timely manner Assisting in the hiring process and providing necessary guidance to the team members and new recruits Providing clients with relevant information on the products and services offered by the company Identifying and making promotional/marketing offers to potential clients Achieving the monthly/yearly revenue targets Pe...

We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues. This role requires strong communication skills, attention to detail, and a customer-first mindset to maintain service quality and client satisfaction. Roles and Responsibilities Manage customer escalations, queries, complaints, and grievances in a timely and efficient manner. Handle complex issues related to life insurance products and services. Ensure effective issue resolution through root cause analysis and implementat...

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Insha- 9251688425

Roles and Responsibilities Manage social media escalations from various platforms such as Facebook, LinkedIn, Instagram, and other handles. Handle customer complaints and grievances through email, chat, or phone calls in a timely manner. Ensure effective resolution of customer complaints by coordinating with internal teams like Sales, Marketing, Product Development etc. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 2-7 years of experience in back office operations or similar role. Strong understanding of complaint handling processes and grievance redressal procedures. Excellent communication skills for resolving customer queries ef...

Responsible for managing sales orders, ensuring the timely delivery of products to clients Share quotes and pricelist files periodically Handling client inquiries and complaints, ensuring that they are resolved promptly Required Candidate profile MS-Office (Word & Advance Excel) Reporting Presentation Understanding of CST Regulations Time Management Communication Accuracy in Data Entry

Responsibilities: * Manage accounts payable & receivable * Ensure accurate financial reporting * Oversee GST compliance * Handle complaints process * Prepare annual budgets

Primary Skills required Complete Calling Profile, dialer based role-Outbound call (150+ calls in a day) Must have credit card knowledge Can manage Sales Targets, atleast 50 onboarding of credit cards has to manage by this candidate. Must be able to manage customer complaints & queries Excellent communication Skills-Written+ verbal Experience required 2.5-3 Years (Sr Executive) Relevant Experience required Minimum 2.5 Years Preferred Industry Credit Card only Education Graduation-Full time only Shift Timings General Shift -Roster based Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per a...

Description External Job Description The Service coordinator is an Executive level-I in the Asian Paints Ess Ess - Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own Visiting consumers site along with Technicians on random basis to understand their ways of working Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer Site visit Plumber Meets - To brief on Function and Technicality of New Products on rece...

As a Product Manager at indiagold, your role is crucial as the operational and lending systems you oversee directly impact the business bottom line, driving cash flows and growth. **Key Responsibilities:** - Automating and improving customer success operations - Driving retention and yield - Managing compliance and audits - Handling customer requests and complaints **Key Performance Indicators (KPIs):** - NPS, CSAT, and Service Request TAT - Revenue Retention On an average day, you will participate in building the engines that run the core lending and servicing operations at indiagold. Your mornings may involve brainstorming new requirements with founders and business stakeholders. Expect di...

Description External Job Description The Service coordinator is an Executive level-I in the Asian Paints Ess Ess - Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own Visiting consumers site along with Technicians on random basis to understand their ways of working Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer Site visit Plumber Meets - To brief on Function and Technicality of New Products on rece...

1.95 LPA + 3K Night shift allowance+ post training incentive based on process Night Shift Excellent communication Skills US English - Voice process, neutral accent. Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process