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CRM Specialist RISHI JOBS

1.0 - 5.0 years

0 - 0 Lacs

surat, all india

On-site

As a CRM Executive, your role involves managing and maintaining strong relationships with both existing and new customers. Your key responsibilities will include: - Handling customer inquiries, complaints, and service requests in a timely manner - Updating and maintaining customer records accurately in the CRM system - Coordinating with sales, production, and logistics teams for smooth order processing - Following up with customers to ensure their needs are met - Preparing daily and monthly CRM reports as required by management - Ensuring high levels of customer satisfaction and service quality - Identifying customer needs and escalating issues to the concerned department when required - Sup...

Posted 23 hours ago

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