277 Complaint Resolution Jobs - Page 9

As a CRM Executive at Beyoung Folks Private Limited, located onsite in Udaipur (Rajasthan), you will play a crucial role in ensuring exceptional customer service experiences. Beyoung is a rapidly growing fashion brand known for curating the latest trends with an emphasis on premium quality, diverse collections, and affordability. With a strong focus on customer satisfaction, we are dedicated to empowering individuals to look and feel confident every day. In this role, you will be responsible for promptly responding to customer inquiries through chat, email, and calls. Your main duties will include providing information, assisting with product selection, handling order inquiries, and addressi...

As a Trainee in the Marketing Department of a Pharmaceutical industry, you will be responsible for assisting in developing marketing strategies and campaigns to promote company products and services. Your role will involve conducting market research to identify trends, competitor activities, and customer preferences. Additionally, you will collaborate with sales and product teams to create promotional materials. Your tasks will include supporting the execution of day-to-day marketing activities and ensuring timely completion of assigned tasks. You will arrange personal meetings, emails, and calls with all customers, send quotations, and generate business. Moreover, you will be responsible fo...

You will be responsible for welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics will also be part of your daily tasks. Ensuring the cash register is balanced and generating reports for credit and debit sales will be crucial. Processing refunds and exchanges, as well as resolving complaints in a professional manner, will be expected. Additionally, bagging or wrapping purchases to ensure safe transport and following all store procedures regarding coupons, gift cards, or the purchase of specific items such as alcohol or cigarettes will be part of your responsibilitie...

As a Guest Service Associate, you will be the first point of contact for our guests, ensuring their experience is welcoming and trouble-free. You will handle various guest services, including reservations, check-ins, and resolving any issues that arise to provide an exceptional customer experience. Responsibilities Greet and welcome guests as they arrive. Assist with check-ins and check-outs in a timely and efficient manner. Handle guest inquiries and resolve complaints promptly. Provide guests with information about the facilities, services, and local attractions. Maintain accurate records of guest interactions and transactions. Ensure the lobby and other guest areas are clean and well pres...

You will be responsible for handling incoming calls and providing support, information, or assistance to customers in Hindi. Additionally, you will manage leads generated from various sources and assign them to the appropriate sales team members. It is important to maintain clear and professional communication with clients both verbally and in writing, including addressing customer complaints and resolving issues promptly. You will be tasked with managing call flow, prioritizing tasks, and ensuring efficient call management. Moreover, you must maintain accurate records of calls, customer interactions, and other relevant information. Coordination with other departments, such as sales or techn...

As a member of the service team in the electrical switchboard building industry, delivering exceptional after-sales service is paramount to ensuring customer satisfaction and the prosperity of the business. It is imperative to measure the team's performance using various Key Performance Indicators (KPIs) to gauge effectiveness and continually improve service quality. Some of the critical KPIs include: Response Time: Evaluating the duration taken by the service team to address customer inquiries, service requests, or reported issues is crucial. A swift response time is fundamental for enhancing customer satisfaction levels. Resolution Time: Monitoring the time required by the service team to ...

As a Customer Experience Executive for the Welcome Desk in the Retail Branch Banking sector located in Ahmedabad, you will play a crucial role in providing exceptional service to our customers. Your responsibilities will include managing the Welcome Desk at bank branches, handling customer queries, overseeing the timely delivery of welcome kits, cards, and cheque books, maintaining smooth branch operations, and encouraging the adoption of digital banking services. Additionally, you will be involved in basic sales support, addressing customer complaints, and ensuring compliance with audit requirements. To excel in this role, you should possess at least 1 year of experience in banking or custo...

As a GIS Executive at the Operation Command Centre of Lion Services LTD, your main responsibility will be to map the complete manual and door-to-door operations into documents for various analyses. You will be tasked with creating a comprehensive operational strategy for an effective business information management system. Your role will involve studying people, technology, organization, and clients in order to facilitate better information flow as a bridge. Your key responsibilities will include: - Coordinating with operations of all beats to update attendance details in set formats. - Providing data support to operations for surprise audits and daily beats monitoring through ICOMS software...

1 Assist the Marketing Team with bill processing and related documentation 2 Maintain records and track CME (Continuing Medical Education) meetings, including all expenses 3 Support the Manager in uploading and disclosing CME details on the official website 4 Communication: Excellent verbal & written skills required 5 Proficient in MS Excel

You will play a crucial role in our team as a Sales Executive, contributing to our mission of creating something unique, real, and impactful. Your responsibilities will include developing and executing a strategic sales plan, conducting market research, analyzing competitor activities, and identifying customer needs. As a Sales Executive, you will be responsible for educating customers on benefits administration, managing customer relationships, and growing existing accounts. You will actively seek new sales opportunities through various channels such as cold calling, networking, and social media. Additionally, you will be expected to identify potential customers, create new business opportu...

Job Description: As a Supervisor at our company based in Maihar, you will be responsible for overseeing daily operations, managing team performance, ensuring compliance with safety standards and regulations, and coordinating activities between different departments. This is a full-time hybrid role, with the flexibility of working from home. Your role will involve training new employees, handling customer queries and complaints, maintaining accurate records, and ensuring an efficient workflow. To excel in this position, you must possess strong leadership and team management skills. Excellent organizational and time-management abilities are essential to effectively carry out your responsibilit...

As a member of the Client Servicing team at IndiaMART, you play a crucial role in realizing the company's vision of empowering businesses throughout India. Your primary responsibility is to cultivate strong relationships with clients, understanding their unique needs, and offering tailored solutions to support their growth and success. You will be instrumental in achieving monthly client retention and renewal targets, showcasing your skills and contributing significantly to the company's achievements. Key Responsibilities: - Work independently as an individual contributor - Develop and maintain professional relationships with clients through telephonic and/or video interactions - Ensure clie...

As a Customer Service Officer, you will be responsible for handling and resolving customer complaints in a timely and effective manner. Your primary focus will be on ensuring customer satisfaction by addressing their concerns professionally and efficiently. This is a full-time position suitable for Fresher candidates. The benefits included with this role are cell phone reimbursement, health insurance, paid sick time, paid time off, and Provident Fund contributions. You will be working the morning shift and may also be eligible for performance bonuses and yearly bonuses based on your work achievements. Proficiency in both Hindi and English is preferred for effective communication with custome...

As a Pest Control Technician, your primary responsibility will be to ensure the site remains free from pests by conducting regular checks and promptly addressing any signs of infestation. You will be required to safely and accurately utilize pest control chemicals and tools, maintaining detailed records of treatments and chemical usage for reference. In addition to responding efficiently to pest complaints, you will collaborate with vendors to procure necessary pest control supplies and educate staff on basic practices to prevent infestations. Adherence to safety protocols and hygiene standards is paramount in this role to ensure a healthy environment for all. This is a full-time, permanent ...

Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaign Sales Focus on cross-sell & up-sell opportunity in allocated customers. Ensure successful completion of licensing as per MLI standards MEASURES OF SUCCESS TAT adherence for updating S...

Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & c...

Is responsible for generating revenue by focussing on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. Also has the flexibility to increase productivity and meet targets through self-sourced business from HNI clientele. Key Responsibilities: Maintain Customer Relationship Build sustainable relationships and trust with customer via open and interactive communication Regular & timely interaction with the customer via various modes like calls, whatsapp, EDMs etc. as decided per the business plan Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.) Perform annual protecti...

Is responsible for generating revenue by focussing on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. Also has the flexibility to increase productivity and meet targets through self-sourced business from HNI clientele. Key Responsibilities: Maintain Customer Relationship Build sustainable relationships and trust with customer via open and interactive communication Regular & timely interaction with the customer via various modes like calls, whatsapp, EDMs etc. as decided per the business plan Explain customized proposition to the customer basis the important dates (Birthday, Term Renew etc.) Perform annual protecti...

As a valuable member of the Client Servicing team at IndiaMART, you will play a crucial role in realizing the company's vision of empowering businesses across India. Your primary responsibility will involve cultivating strong relationships with clients, understanding their unique business needs, and providing tailored solutions to support their growth journey. Your contribution as an individual contributor will be pivotal in achieving monthly client retention and renewal targets, allowing you to showcase your skills and drive significant impact on the company's success. You will be accountable for: - Establishing and maintaining professional relationships with clients through telephonic and/...

As an Area Sales Manager based in Trivandrum, you will need to leverage your experience in the field of stationery to successfully oversee the daily and long-term operations of the company's distributors and stores within a specific geographic region. Your primary responsibilities will include setting and adjusting sales goals, supporting distributors and teams, and ensuring efficient product ordering and shipment based on regional needs. You will also play a key role in mentoring and training executives, officers, and assistant managers within your area of responsibility. In this role, you will be required to travel extensively, spending six days a week within the allocated area. Your abili...

As the Hotel Operations Manager at our company, you will be responsible for overseeing the day-to-day operations of the hotel to ensure guest satisfaction and service excellence. Your main duties will include handling guest check-in/check-out procedures, managing bookings, and addressing any customer complaints or concerns in a professional and effective manner. About Company: Fargate is a next-generation IT service provider that specializes in resolving information system-related problems and creating new business approaches to manage data and business routines. We focus on integrating modern software methodologies to help our clients streamline their operations and achieve their business g...

As a Front Desk Executive, your primary responsibility is to report for duty on time according to the assigned shift. It is essential to maintain a neat appearance in the designated uniform upon arrival at the Reception area. Your initial task involves ensuring the cleanliness of the entire lobby and confirming the presence of all helpers. You are expected to be well-versed in your job responsibilities, as well as the hospital's vision, mission, and policies. Knowledge of all departments, including their locations and contact numbers, is crucial. Interacting with patients and visitors in a polite and courteous manner is vital, with a focus on listening attentively and handling inquiries tact...

As the Hostel Manager, your primary responsibility will be to oversee all hostel operations, including front office, housekeeping, maintenance, and food & beverage. You will ensure a seamless check-in and check-out experience for guests by implementing standard operating procedures (SOPs) to maintain service quality. Your goal will be to uphold high levels of customer satisfaction through personalized service and promptly address any guest complaints or issues that may arise. Monitoring online reviews and feedback will be crucial to identify areas for improvement and taking corrective actions when necessary. You will be responsible for scheduling shifts and managing workloads to ensure smoot...

As a Customer Support Executive at our office in Sector 14, Gurgaon, you will play a pivotal role in delivering exceptional customer service. Whether you are a fresher or have up to 2 years of experience, this opportunity offers you a chance to grow your career while working in a dynamic environment that values customer satisfaction above all. Your primary responsibilities will include managing customer inquiries, addressing complaints effectively, and ensuring that every customer interaction results in a positive experience. By doing so, you will not only contribute to maintaining high levels of customer satisfaction but also help in building lasting relationships with our clients. We offer...

You will be the Customer Representative Manager for a luxury e-commerce brand specializing in leather handbags, entrusted with delivering exceptional customer service. Your responsibilities will include managing customer queries, overseeing exchanges and returns, resolving complaints, and facilitating customer visits. The ideal candidate should possess a robust background in customer service within the luxury retail sector, a sharp attention to detail, and a dedication to upholding the brand's esteemed standards. In terms of Customer Query Management, you will be expected to promptly and courteously respond to customer inquiries through various channels like phone, email, live chat, and soci...