277 Complaint Resolution Jobs - Page 8

You will be responsible for the new product development cycle, from product design to delivery to the customer. This will involve conceptualizing the product, creating engineering drawings, defining specifications, designing the processes, packaging, and verifying and validating the product. You will also be required to prepare and share documentation with customers, as well as other external and internal stakeholders. Your role will include continuously working on improving product quality and optimizing processes and materials to ensure competitiveness in the market. You will be responsible for strategizing innovative products while collaborating with cross-functional teams. Additionally, ...

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. Formed in 2017 through a joint venture between Pest Control India and Rentokil, Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The company focuses on developing industry-leading service operations through the sharing of best practices, new innovations, and the use of digital technologies. Our Family Of Businesses Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Initial Hygiene, a market leader, provides quality, diligent, and friendly services ...

You are looking for a skilled female Store Manager with a minimum of 2 years" experience in retail management. Your primary responsibilities will include overseeing daily store operations, managing a small team, ensuring excellent customer service, driving sales performance, and maintaining seamless store functions. Strong communication skills and team-handling abilities are crucial for this role. Your key duties will involve managing store operations, motivating and guiding team members to achieve sales goals, overseeing inventory levels, executing merchandising strategies, handling customer inquiries and complaints, analyzing sales reports, and ensuring compliance with store policies and r...

You will be working for a leading chemical company that focuses on developing intelligent solutions for customers and a sustainable future. The company values diversity and provides various opportunities for your personal and professional growth. Performance and personality are equally important at BASF, regardless of gender, age, ethnicity, orientation, or background. Your career at BASF will evolve through the opportunities presented to you. As part of this role, your objectives will include providing online technical support for Topcoat at the RN site, ensuring consumption per car meets agreed values, supporting the achievement of sales volume and value targets, and conducting line trials...

As a Valuations and Technical Audit Manager at our organization, your primary responsibility will be to oversee valuations, technical audits, and the establishment of standard processes while monitoring the technical evaluations within your assigned location or branch. Your core responsibilities will include: - Ensuring that Non-Performing Assets (NPA's) are maintained at minimum trigger levels, and recommending appropriate legal actions for stress contracts - Managing portfolio movements and controlling losses for a specific product in the designated region, while keeping roll-forward rates to higher buckets within defined parameters - Analyzing and maintaining zero delinquency within requi...

As a candidate with at least 6-7 years of relevant experience, you will be required to work closely with the middle management team of Partners for day-to-day business activities. This includes tasks such as scheduling big day drives, RnR programs, claims settlement tracking, policy cancellation refunds, and more. Your role will also involve identifying and nurturing talents within the team to prepare them for career progression. You will be responsible for meeting Sales, Revenue, and Product-wise targets in the designated state to ensure profitable growth. Extensive travel across the allocated geography to meet partners and customers as per the pre-approved travel plan will be a key aspect ...

You will be responsible for managing valuations, technical audit, and setting up standard processes while monitoring the technical evaluation in the location/branch. Your core responsibilities will include ensuring that NPA's are maintained at minimum trigger levels, recommending legal actions for stress contracts, managing portfolio movement, controlling loss for specific products in the assigned region, analyzing and maintaining zero delinquency, providing effective interdepartmental communication, ensuring customer satisfaction, facilitating competition mapping and market trends, managing productivity, leading and supervising the collections team, and ensuring compliance with all Audit/NH...

At Ascent Meditech , quality isnt just a checkpoint its a commitment stitched into every support belt, sealed into every wound-care product, and engineered into every mobility aid we craft. As the custodians of Flamingo , one of Indias most trusted medical device brands, were looking for a Head Quality Control who believes defects are not errors they are missed opportunities to protect trust. Whats the Mission To lead from the front in our journey toward zero-defect manufacturing , robust supplier performance, and world-class product reliability across orthopaedic supports, healthcare essentials, wound & injury care, and mobility solutions. Your Toolbox Should Include: 1.1218 years in Medica...

As a Sales Manager/Executive at our company, you will play a crucial role in achieving budgeted sales from OEM, Retail, and Architects in the assigned territory. Our company is one of India's fastest-growing Premium Pre-Laminated Panel and Laminate manufacturing companies, equipped with a state-of-the-art 100,000 sq ft factory near Vapi, the largest flat lamination unit in the country. We are on a path of ambitious growth and are seeking a dynamic Sales Executive like you to join our team. Your primary responsibility will be to work closely with Existing OEMs (Modular Kitchen & Furniture manufacturers) to secure a commanding market share. You will also be tasked with developing a dealer netw...

You will be part of a dynamic team, seeking young and energetic individuals aiming to establish a successful career in a fast-paced environment. As a position holder, you will work independently to cultivate and maintain professional relationships with clients. Your responsibilities will include ensuring that clients effectively utilize and benefit from IndiaMART, accurately defining products/services in the clients" e-catalog, and maximizing revenue through upselling additional services to achieve fortnightly and monthly client retention and revenue targets. Your role will involve systematic follow-up with clients, ensuring timely closures, and promptly addressing any customer complaints th...

As a member of the Client Servicing team at IndiaMART, you play a crucial role in realizing the company's vision of empowering businesses nationwide. Your primary responsibility is to cultivate strong relationships with clients, guiding them towards success by understanding their unique requirements and suggesting customized solutions to support their growth. This role as an individual contributor empowers you to meet monthly client retention and renewal targets, allowing you to showcase your abilities and contribute significantly to the company's achievements. You will be entrusted with the following key accountabilities: - Operate as an individual contributor - Establish and maintain profe...

As a Customer Service Supervisor, you will be responsible for monitoring and supervising the customer service team to ensure all complaints are resolved within the defined turnaround times. You will be coordinating with Department Heads to guarantee that all complaints are addressed promptly and escalations are brought to senior management in a timely manner. Additionally, your role will involve improving customer service at training centers by monitoring and physically auditing the centers. You will be expected to proactively check and monitor customer satisfaction levels, ensuring that any issues are resolved promptly. Furthermore, you will prepare customer care performance reports as requ...

TE Connectivity's Customer Service Teams are responsible for interacting with customers, company sales, and service representatives to manage various pre-sales or post-sales service functions. This includes processing transactions through phone, internet, and correspondence channels, as well as addressing inquiries about TE's products and services. Additionally, they may engage in promoting and selling the company's offerings and handling customer complaints with a focus on developing robust business relationships in alignment with TE's Extraordinary Customer Experience strategy. The ideal candidate for this role should embody key competencies including a strong sense of integrity, accountab...

As a Relief Officer, your primary responsibility will be to support Tellers, Collections Consultants, and Cash Migration Officials in ensuring the smooth functioning of operational areas. Your role will contribute to achieving net profit growth for the business and delivering exceptional customer experiences in line with Balanced Scorecard standards. In this position, you will engage with customers professionally, addressing their needs and expectations by providing appropriate solutions. Handling customer complaints related to collection activities will be crucial, ensuring prompt resolution to customer satisfaction. Identifying and converting leads into successful sales will also be part o...

As the Deputy Manager - Services - Field Service at Lauritz Knudsen Electrical & Automation in Raipur, a unit of Schneider Electric India Pvt. Ltd., you will play a pivotal role in ensuring customer satisfaction and operational efficiency. With 4 to 6 years of experience and a qualification of B.E/ B.Tech in Electrical, you will be responsible for a wide range of tasks to uphold the brand's reputation and service standards. Your primary responsibilities will include attending to customer complaints related to low-voltage switchgear, agriculture, industrial automation, and digital services platforms. You will also be tasked with resolving CP claims, providing training to ASC engineers, addres...

You will be responsible for conducting testing of Inward and Outward Materials according to prescribed Standards. This includes formulating and verifying Mix Designs based on customer requirements. Regular site visits will be required to coordinate with customers and address their expectations. In case of any complaints, you will attend to them and ensure resolution to the satisfaction of the customers. Additionally, you will be involved in physical stock verification and reconciliation processes. Other assignments may be assigned by seniors periodically. The ideal candidate should be highly qualified with a strong background in Quality Control of Cement, Ready-Mix Concrete (RMC), and Buildi...

As a Sales Officer, your primary responsibility will be to visit hospitals in order to engage with Doctors, Physicians, Distributors, and Chemists to promote and recommend products effectively. You will be expected to achieve both primary and secondary targets while maintaining control over outstanding balances with distributors. Building and maintaining strong relationships with Doctors to increase prescription generation and with pharmacies to enhance business generation will be crucial. In this role, you will work on optimizing the business potential of your territory by identifying new areas for expansion, appointing new distributors, ensuring retail coverage, and activating doctors. It ...

The role involves overseeing customer relationships and keeping them informed about product updates. You will be responsible for resolving customer complaints, expanding the customer base, and conducting business reviews. Understanding individual requirements and planning a competitive strategy are key aspects of the job. Collaboration with management teams is also a part of the role. This is a full-time position with benefits including Provident Fund and a performance bonus. The work schedule is day shift. The ability to commute or relocate to Gurugram, Haryana is required for this role. As part of the application process, you will be asked about your salary expectations. The ideal candidat...

You will be responsible for managing and carrying out customer billing and invoicing activities. This includes processing customer orders using company software and coordinating with relevant teams. You will be required to follow up on orders and ensure timely coordination with clients and internal departments. Additionally, you will manage and coordinate logistics to ensure smooth operations and timely delivery of orders. Handling customer complaints and resolving their issues in a timely and professional manner during the order processing stage is a key aspect of the role. You will also be responsible for coordinating with the outside sales team and other team members to achieve company sa...

The Customer Service Representative role in the Finance entity provides first and second line of customer support to telephone and written enquiries via email/chat/social media from external Key Customers, internal Customers, and other Consumers. You will ensure timely and accurate responses with a high level of customer satisfaction. This is a 24/7 support role with a flexible schedule. As a Customer Facing (CF) CSR, you will have a broad understanding of Customer Service processes to achieve a high percentage of first contact resolution and manage customer expectations through various contact channels. You will be the primary contact for BP telephone-based enquiries from Key Customers. You...

The position holder will be responsible for managing a team of 5-6 individuals. You will be expected to build and maintain productive and professional relationships with clients. Your key tasks will include accurately planning, forecasting, and achieving fortnightly and monthly client retention and revenue targets from the assigned set of clients. It will be crucial to maximize revenue by upselling higher value services and meeting the client retention and revenue targets on a regular basis. You will need to follow a systematic approach to follow-up with clients and ensure time-bound closures. Additionally, prompt resolution of any client complaints will be essential to maintain client satis...

Roles & Responsibility Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Acco...

As a Sales and Store Manager, your key responsibilities will include understanding customer needs and assisting with buying decisions. You will be expected to introduce products, complete sales transactions, and achieve sales targets while handling returns or repairs efficiently. Additionally, you will need to adhere to procedures and cost-saving measures in store management, manage stock levels, ensure replenishment, and display products attractively while securing them daily. It will be essential for you to prevent theft, manage dead stock, and support marketing efforts effectively. Collaboration with competitors for process improvements will also be a part of your role. You will be respon...

You are urgently seeking a Service Delivery Head (AGM/DGM level) to oversee the smooth execution and delivery of services. You should have a proven track record in managing large-scale service delivery functions, excellent leadership skills, and an ability to drive efficiency and customer satisfaction. Overall, you will be in charge of a business in terms of network operation, deployment, complaint resolution, and customer relationship management. It will be your responsibility to ensure branch performance aligns with company policy and procedures, manage and develop branch personnel, and plan, implement, and manage all required areas of responsibility to facilitate continuous improvement an...

As a Retail Sales Associate, your main responsibility is to ensure a high level of customer satisfaction by demonstrating an excellent work ethic and time management skills. You will be tasked with developing and arranging promotional material and in-store displays, as well as ensuring adherence to standard operating procedures and store etiquette. Additionally, you will assist the store manager in stock management and maintaining accurate records, all while working towards monthly or annual sales targets. Key tasks include sales activities such as inviting customers to the outlet, introducing them to the concept of MYOP, demonstrating and presenting products, and supporting customers in fin...