186 Complaint Resolution Jobs - Page 4

You will be joining 1-2-Taste, a leading digital platform in the B2B food industry based in Chennai, India. As the Customer Service Manager in the Customer Service & Supply Chain department, you will report directly to the Global Supply Chain Manager. Your role will involve overseeing order fulfillment, managing customer forecasts, coordinating logistics, and handling customer service inquiries and complaints to ensure seamless communication between sales, supply chain, and customers. Your responsibilities will include owning and managing customer orders from receipt to fulfillment, coordinating shipments with Khoek for outbound deliveries, managing customer forecasts, handling customer service inquiries and complaints, as well as maintaining necessary documentation and reporting. You will need a minimum of 5 years of experience in customer service roles within the food ingredients industry, a strong understanding of supply chain processes, and experience with ERP systems, CRM platforms, and logistics coordination. The ideal candidate will possess excellent communication and problem-solving skills, be fluent in English, and have the ability to manage multiple tasks efficiently in a fast-paced environment. If you have experience in customer complaint resolution, supplier coordination, knowledge of food safety regulations, and industry compliance, it will be considered a plus. Join us for a competitive salary and benefits package, the opportunity to work in an innovative digital B2B food marketplace, and a collaborative and dynamic work environment.,

As a client portfolio manager in the banking sector, your main responsibilities will include managing a portfolio of clients and providing them with advisory services on savings, investment, and loan options. You will also be responsible for cross-selling banking products such as loans, insurance, and investments, as well as resolving customer queries and complaints to ensure customer retention and satisfaction. In order to drive business targets, you will need to source new savings and current account customers through various means including field visits, cold calls, and explaining account features, benefits, and documentation requirements. Additionally, you will be required to supervise branch staff to ensure productivity, monitor branch operations, and ensure compliance with regulatory norms to maintain excellent customer service and retention. Overall, your role will involve a combination of client management, sales, advisory services, and branch supervision to meet business targets and maintain high levels of customer satisfaction.,

As a Human Resource Operations Executive on a 6-Month Contract with the possibility of extension based on performance, your primary responsibility will be to support HR operations by efficiently managing employee and candidate queries through calls, emails, and chats. You will play a crucial role in recruitment support, document verification, and addressing HR-related concerns with precision and professionalism. Your key responsibilities will include handling incoming HR queries through various communication channels, such as phone, email, and chat. It will be essential to accurately record all interactions in HR systems, like ServiceNow, and provide support during onboarding and rehiring processes. Additionally, guiding users on utilizing self-service HR tools, ensuring compliance with data privacy regulations (GDPR), and conducting thorough identity and document verification will be part of your daily tasks. You will also be expected to make follow-up calls when necessary, maintain updated documentation in DTPs, Knowledge Base, and SharePoint, monitor attendance, and strictly adhere to HR policies to deliver exceptional service and prevent complaints and escalations. We welcome applications from Freshers, while those with up to 3 years of experience, preferably in HR or BPO support roles, are encouraged to apply. All candidates must submit their previous employment documents for review. The salary ranges from 25,000 for Freshers on a 6-month contract with full-time work from office arrangement to 30,000-35,000 for candidates with 7 months to 3 years of experience, based on their expertise and document validity. Please note that the salary is processed by Joules to Watts on behalf of Accenture. The interview process will include a Versant Test with a minimum score requirement of 60, followed by a Communication/Discussion (CD) Interview and an Operations Interview. This position is offered on a full-time basis and is open to Freshers. In addition to the competitive salary, benefits such as health insurance, paid sick time, and Provident Fund will be provided. The work location is in person, and the shifts are rotational, aligned with US Time Zones, with a rotating week schedule (Mon-Fri, Tue-Sat, or Wed-Sun). Your commitment to maintaining accurate records and providing exceptional service will be key to your success in this role.,

As a Floor Supervisor, you will be responsible for overseeing the day-to-day operations on the floor to ensure seamless customer service and optimal sales performance. Your role will involve monitoring and providing guidance to the sales staff to uphold high standards of product knowledge, grooming, and customer interactions. Additionally, you will collaborate with various departments such as billing, inventory, and security to maintain operational efficiency. It will be your duty to ensure the proper display of products, cleanliness, and adherence to visual merchandising standards. Handling high-value customers and effectively resolving any complaints or queries will be a key part of your responsibilities. You will also be tasked with tracking daily sales performance and reporting key performance indicators to the Store Manager. Maintaining compliance with store policies, standard operating procedures (SOPs), and safety protocols will be essential. Leading team briefings, setting targets, and motivating staff to achieve individual and collective goals will be part of your daily routine. You will also play a pivotal role in supporting the training and onboarding of new floor staff members. Ensuring security and vigilant monitoring of high-value items and floor activities will be crucial to safeguarding assets. This role is a full-time position with benefits including Provident Fund. The ability to commute or relocate to Rourkela, Orissa, and proficiency in Odia are preferred. A willingness to travel up to 75% of the time is also desirable for this position, which requires in-person work at the specified location.,

As a Customer Service Manager at 1-2-Taste, a leading digital platform for sourcing food ingredients, you will play a crucial role in overseeing order fulfillment and customer service operations. Your responsibilities will include managing customer orders, coordinating logistics, handling customer forecasts, and resolving service inquiries and complaints. With a minimum of 5 years of experience in customer service roles within the food ingredients industry, you will be the core communication point between sales, supply chain, and customers, ensuring seamless and efficient operations. Your key responsibilities will involve owning and managing customer orders from receipt to fulfillment, coordinating shipments with Khoek for outbound deliveries, managing customer forecasts, handling customer service inquiries, and generating reports on customer service performance and logistics operations. You will also be responsible for maintaining accurate records of all customer interactions and issue resolutions, as well as overseeing the automated reorder process for small customers. To excel in this role, you should possess a strong understanding of supply chain processes and order management systems, experience with ERP systems, CRM platforms, and logistics coordination, excellent communication and problem-solving skills, and the ability to manage multiple tasks efficiently in a fast-paced environment. Fluency in English, strong analytical skills, attention to detail, and experience in customer complaint resolution and supplier coordination are also essential qualifications. Preferred skills for this role include knowledge of food safety regulations and industry compliance, experience in working with B2B digital platforms, and strong stakeholder management skills across sales, logistics, and supply chain. In return, we offer a competitive salary and benefits package, the opportunity to work in an innovative and growing digital B2B food marketplace, and a collaborative and dynamic work environment. Join us at 1-2-Taste and be part of a team that is driving innovation and efficiency in the B2B food industry.,

As a Senior Customer Service Executive at 1-2-Taste, a leading digital platform in the B2B food industry based in Chennai, India, you will play a crucial role in overseeing order fulfillment and customer service operations. Reporting to the Global Supply Chain Manager, you will be responsible for managing customer orders, coordinating logistics, and handling customer inquiries and complaints to ensure seamless communication between sales, supply chain, and customers. Your key responsibilities will include managing customer orders from receipt to fulfillment, coordinating shipments with Khoek for outbound deliveries, and managing customer forecasts to set accurate inventory targets. You will act as the primary point of contact for sales regarding order status, investigate customer complaints, and communicate with suppliers to track issue resolution. To be successful in this role, you should have a minimum of 5 years of experience in customer service roles within the food ingredients industry. You should possess a strong understanding of supply chain processes, experience with ERP systems and CRM platforms, and excellent communication and problem-solving skills. Fluency in English, strong analytical skills, and attention to detail are essential for managing multiple tasks efficiently in a fast-paced environment. Additionally, preferred skills include knowledge of food safety regulations, experience in working with B2B digital platforms, and strong stakeholder management skills across sales, logistics, and supply chain. In return, we offer a competitive salary and benefits package, the opportunity to work in an innovative and growing digital B2B food marketplace, and a collaborative and dynamic work environment. If you are a dynamic and experienced Customer Service Manager looking to lead order fulfillment and customer service operations in the food ingredients industry, we invite you to join our team at 1-2-Taste.,

The job located in Ahmedabad, GJ, IN, with the job ID 13581, is in the Sales & Marketing department focusing on Water-proofing, Flooring, and repair sales in Projects business. The main purpose of this role is to lead a team of Techno-Commercial Officers to drive value/volume targets, liaise with the Project Sales team, understand customer requirements, pitch products and services to customers, collaborate with the TF/Brands Team, and generate referrals from various sources. Additionally, the responsibilities include organizing training meets, interacting with Retail, APHS, and AID teams, and developing a thorough understanding of competition offerings. The ideal candidate for this position should hold a qualification of BE Civil Engineer/MBA with optional MBA. Moreover, the candidate should have more than 8 years of experience in a Construction Chemicals company on the supply side.,

As a Senior Housekeeping Supervisor, you will be responsible for overseeing daily housekeeping operations to ensure cleanliness, hygiene, and overall guest satisfaction. Your role will involve supervising housekeeping staff, conducting regular inspections, training and mentoring team members, and managing inventory of cleaning supplies and guest amenities. You will collaborate with other departments to handle guest requests, maintain compliance with health and safety regulations, address guest complaints promptly, and ensure smooth operations through duty rosters and schedules. Additionally, you will monitor laundry operations to maintain the quality of linen and uniforms. The ideal candidate for this position should have a minimum of 5 years of experience in housekeeping, preferably in a luxury resort or hotel. Strong leadership and communication skills are essential, along with the ability to handle multiple tasks efficiently in a fast-paced environment. Knowledge of housekeeping equipment, cleaning chemicals, and safety procedures is required, and proficiency in housekeeping software is an advantage. Flexibility to work in shifts, weekends, and holidays based on operational requirements is expected. This is a full-time, permanent position with benefits such as food provision and Provident Fund. The working schedule is during the day shift with a performance bonus opportunity. If you have at least 3 years of supervisory experience and are comfortable working in person, we encourage you to apply for this rewarding role as a Senior Housekeeping Supervisor.,

The main purpose of the BD/Sales Executive role at Swa Artisanal Syrups is to ensure the development and management of the company's business in the HORECA Segment (offline). You will be responsible for developing a sales strategy in collaboration with the Regional Sales Manager. This includes activities such as cold calling, door-to-door selling, and conducting product demonstrations. You will work closely with consultants and distributors to discover new prospects in Jaipur. Driving along a designated route, you will pitch Swa to potential clients and visit regular customers. It will be your responsibility to inform existing customers about product upgrades and introduce new product lines. Additionally, you will analyze consumer behavior and work with the sales department to stay competitive in the market. As a BD/Sales Executive, you will collect valuable data along your route, including information on menus, owner details, and manager details. Maintaining accurate sales records, meeting sales targets, and providing regular updates to managers are key aspects of this role. You will collaborate with other departments to ensure efficient customer service and address any complaints that may arise. Furthermore, you will be in charge of keeping promotional and demonstration materials in excellent condition. To be successful in this role, you should ideally have an associate's or bachelor's degree in marketing or hospitality. Previous experience as a sales representative in a related industry for 2-3 years is preferred. Possessing a valid driver's license with a two-wheeler is advantageous. Proficiency in English and Hindi languages is preferred. Strong interpersonal, negotiation, and communication skills are essential, along with exceptional organizational and time-management abilities. The ability to collaborate effectively with various stakeholders is also crucial for this position. If you are interested in this exciting opportunity to be a part of a dynamic and innovative start-up like Swa Artisanal Syrups, please reach out to hr@drinkswa.com for more details and to explore further.,

You will be responsible for the new product development cycle, from product design to delivery to the customer. This will involve conceptualizing the product, creating engineering drawings, defining specifications, designing the processes, packaging, and verifying and validating the product. You will also be required to prepare and share documentation with customers, as well as other external and internal stakeholders. Your role will include continuously working on improving product quality and optimizing processes and materials to ensure competitiveness in the market. You will be responsible for strategizing innovative products while collaborating with cross-functional teams. Additionally, you will be involved in feasibility studies for new projects and product manufacturing, preparing reports on the investment required for product development, costing, and presenting them to management for decision-making. It will be your responsibility to develop new processes, validate them through trials and testing, and commence production while maintaining all related documentation and formalities. You will provide support in analyzing problems in ongoing processes and offering solutions. Basic training to enhance the skills and techniques of other stakeholders for better production and improvement will also be part of your role. Vendor development and sourcing will fall under your responsibilities. You will also be involved in resolving customer complaints in collaboration with other stakeholders. This is a full-time job with benefits such as cell phone reimbursement, performance bonuses, and a day shift schedule. The work location is in person.,

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. Formed in 2017 through a joint venture between Pest Control India and Rentokil, Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The company focuses on developing industry-leading service operations through the sharing of best practices, new innovations, and the use of digital technologies. Our Family Of Businesses Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Initial Hygiene, a market leader, provides quality, diligent, and friendly services to customers. Initial Workwear specializes in the supply and laundering of workwear in France. Ambius is an expert in interior and exterior landscaping across the US, Europe, Asia & Pacific. Steritech Brand Protection provides innovative solutions to mitigate risks and drive business growth. Specialist businesses such as Medical Services, Specialist Hygiene, and Property Care lead their respective fields. We have central support functions in Human Resources, IT, Finance, Legal, and Marketing & Innovation. Working within our functions departments means supporting all our businesses in India. General Duties & Responsibilities As an Operational Executive (OE), you will be responsible for daily service operations in your assigned service area. You will supervise technicians to ensure quality service delivery according to company SOPs. Conducting Technicians Performance Assessments and providing coaching and training to improve service quality will be part of your role. You will also handle customer audits, documentations, complaints, and service delivery issues. Requirements To be considered for this role, you will need a minimum B. Sc. in Chemistry, Zoology, or Agriculture. Any prior experience in pest management or service industry operations is desirable. Proficiency in computer applications such as Excel, Word, and PowerPoint is required. Familiarity with internal company systems like iCABS, STP, iAuditor, and others is also necessary. Benefits Joining us, you can expect an attractive base salary, group mediclaim insurance policy, and travel reimbursement. Rentokil Initial believes in providing equal opportunities and promoting workplace diversity to create an inclusive environment for all employees to thrive.,

You are looking for a skilled female Store Manager with a minimum of 2 years" experience in retail management. Your primary responsibilities will include overseeing daily store operations, managing a small team, ensuring excellent customer service, driving sales performance, and maintaining seamless store functions. Strong communication skills and team-handling abilities are crucial for this role. Your key duties will involve managing store operations, motivating and guiding team members to achieve sales goals, overseeing inventory levels, executing merchandising strategies, handling customer inquiries and complaints, analyzing sales reports, and ensuring compliance with store policies and regulations. Conducting regular team meetings and performance appraisals will also be part of your responsibilities. To qualify for this position, you must have at least 2 years of experience in a retail or store management supervisory role, possess good verbal and written communication skills, demonstrate team leadership abilities, exhibit strong customer service orientation, and be familiar with POS systems and basic IT tools. The ability to stay composed in a fast-paced retail environment is essential. While a bachelor's degree in Business Administration, Retail Management, Commerce, or a related field is preferred, experience in visual merchandising, promotional campaigns, or retail analytics tools is considered advantageous. Knowledge of budgeting and ecommerce integration is also a plus. If you meet the required qualifications and are interested in this Full-time, Permanent position in Kanpur or Mirzapur with a salary of up to 6.5LPA including PF & ESI benefits, please contact Geetika Arora at 6396629639. Health insurance and Provident Fund benefits are included, and proficiency in English is required for this role. We look forward to welcoming an experienced and dedicated Store Manager to our team!,

You will be working for a leading chemical company that focuses on developing intelligent solutions for customers and a sustainable future. The company values diversity and provides various opportunities for your personal and professional growth. Performance and personality are equally important at BASF, regardless of gender, age, ethnicity, orientation, or background. Your career at BASF will evolve through the opportunities presented to you. As part of this role, your objectives will include providing online technical support for Topcoat at the RN site, ensuring consumption per car meets agreed values, supporting the achievement of sales volume and value targets, and conducting line trials, testing, and continuous improvement online. Your main tasks will involve supporting efficient planning of products and services, tracking consumption-related measurables, coordinating with internal agencies and customers for successful technology development and implementation, providing proactive technical support for improvement and technical issues, developing lasting customer relationships, ensuring safe work practices, maintaining color harmony, supporting block closure activities, and providing timely reports to customers. To qualify for this role, you should have a professional qualification (Degree/PG Diploma) in Paint Technology, 4-6 years of working experience, and technical and professional knowledge. You should be able to handle customers independently, possess product knowledge, understand application techniques, and have good communication skills.,

As a Valuations and Technical Audit Manager at our organization, your primary responsibility will be to oversee valuations, technical audits, and the establishment of standard processes while monitoring the technical evaluations within your assigned location or branch. Your core responsibilities will include: - Ensuring that Non-Performing Assets (NPA's) are maintained at minimum trigger levels, and recommending appropriate legal actions for stress contracts - Managing portfolio movements and controlling losses for a specific product in the designated region, while keeping roll-forward rates to higher buckets within defined parameters - Analyzing and maintaining zero delinquency within required parameters, policies, and systems, handling delinquent customers, publishing Management Information System (MIS) reports, and reviewing daily collections, pending cases, and expected delinquencies - Facilitating effective interdepartmental communication with operations, credit, and sales teams by identifying negative areas and profiles, developing systems tailored to local requirements, and identifying suitable channel partners aligned with the TATA Capital philosophy - Ensuring customer satisfaction through prompt resolution of customer issues and complaints, as well as by visiting high-value/strategic customers - Facilitating competition mapping and market trend analysis by gathering market information to suggest necessary changes - Ensuring all in-house officers/agencies in the location adhere to defined Service Level Agreements (SLA), while minimizing costs associated with vendors - Managing productivity by establishing productivity parameters for Direct Marketing Associates (DMA), agencies, and collection executives, monitoring performance against set parameters, and conducting daily reviews of collection managers and monthly reviews of collection officers - Leading and supervising the collections team to implement a recovery agenda through appropriate training, motivation, and deployment strategies - Ensuring compliance with all Audit, National Housing Bank (NHB), Internal Rating Based (IRB) regulations, as well as company policies and procedures Qualifications: - Graduate, Masters/Post Graduate (Optional),

As a candidate with at least 6-7 years of relevant experience, you will be required to work closely with the middle management team of Partners for day-to-day business activities. This includes tasks such as scheduling big day drives, RnR programs, claims settlement tracking, policy cancellation refunds, and more. Your role will also involve identifying and nurturing talents within the team to prepare them for career progression. You will be responsible for meeting Sales, Revenue, and Product-wise targets in the designated state to ensure profitable growth. Extensive travel across the allocated geography to meet partners and customers as per the pre-approved travel plan will be a key aspect of your responsibilities. Building and maintaining strong relationships with existing and prospective clients, as well as identifying new partnership opportunities and passing leads to the Business Development team, will be crucial. Additionally, you will need to resolve complaints and issues efficiently and in a timely manner. Some good-to-have competencies for this role include extensive business, marketing, and sales acumen, the ability to motivate teams to succeed, setting realistic goals, identifying key target areas for growth, confidence, drive, enthusiasm, decision-making ability, sense of responsibility, planning, organizational skills, and commercial acumen. Qualifications required for this position include a Bachelor's Degree. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. We provide an environment focused on openness, inclusion, trust, and respect. Discover a wide range of roles in a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has been recognized as a Great Place to Work by Great Place to Work US for several years, and selected as one of the 100 Best Places to Work in IT on IDG's Insider Pro and Computerworld's 2020 list. Forbes has named us one of America's Best Employers for Women, New Graduates, and Diversity. We are committed to diversity and inclusion, putting people first by offering benefits that support your life and well-being. Learn more about our commitment to diversity and inclusion and benefit offerings on our website. Location: Bangalore, Karnataka, India.,

You will be responsible for managing valuations, technical audit, and setting up standard processes while monitoring the technical evaluation in the location/branch. Your core responsibilities will include ensuring that NPA's are maintained at minimum trigger levels, recommending legal actions for stress contracts, managing portfolio movement, controlling loss for specific products in the assigned region, analyzing and maintaining zero delinquency, providing effective interdepartmental communication, ensuring customer satisfaction, facilitating competition mapping and market trends, managing productivity, leading and supervising the collections team, and ensuring compliance with all Audit/NHB/IRB regulations and company policies and procedures. To achieve this, you will need to collaborate effectively with operations, credit, and sales teams, develop systems that meet local requirements, identify correct channel partners in line with the TATA Capital philosophy, resolve customer issues and complaints promptly, visit high-value/strategic customers, reduce costs incurred through vendors, fix productivity parameters, monitor performance against set parameters, review collection managers daily and collection officers monthly, implement a recovery agenda through appropriate training, motivation, and deployment strategies. To excel in this role, you should have a Graduate degree, while a Masters/Post Graduate degree would be optional.,

At Ascent Meditech , quality isnt just a checkpoint its a commitment stitched into every support belt, sealed into every wound-care product, and engineered into every mobility aid we craft. As the custodians of Flamingo , one of Indias most trusted medical device brands, were looking for a Head Quality Control who believes defects are not errors they are missed opportunities to protect trust. Whats the Mission To lead from the front in our journey toward zero-defect manufacturing , robust supplier performance, and world-class product reliability across orthopaedic supports, healthcare essentials, wound & injury care, and mobility solutions. Your Toolbox Should Include: 1.1218 years in Medical Device QC 2.Mastery of ISO 13485 / 9001, BIS, and other regulatory frameworks 3.Proven track record in complaint resolution, CAPA, and supplier audits 4.An eye for detail, a heart for safety, and a mind wired for analytics From the Lab to the Living Room Every stretch-tested knee brace. Every ergonomically designed lumbar support. Every product that reaches a patients home must pass through your lens of excellence . You&aposll Lead: 1.A cross-functional QC team of Inspectors, Engineers, and Technicians 2.Testing labs and in-line inspection systems 3.Supplier quality assessments & SCARs 4.Complaint trend analysis & continuous improvement projects 5.Market feedback loop integration for better product resilience Key Goals: Elevate First Pass Yield (FPY) Minimize Cost of Poor Quality (COPQ) Shorten TAT for complaint resolutions Ensure regulatory audit-readiness always Why Join Us Because here, quality isn&apost paperwork it&aposs people work . Its the difference between recovery and relapse, between discomfort and dignity. And it begins with you. Interested in making medical devices safer, smarter, and stronger Apply now or reach out at [HIDDEN TEXT] or [HIDDEN TEXT] Flamingo Stands for Care. Now We&aposre Hiring the Guardian of That Promise. Location: Valsad, Gujarat | Function: Quality Control | Level: Senior Leadership #FlamingoPromise #QualityLeadership #OrthopaedicCare #PatientFirst #QualityControl #MedicalDevices #ManufacturingExcellence #RegulatoryCompliance #AscentMeditech #Flamingo Show more Show less

As a Sales Manager/Executive at our company, you will play a crucial role in achieving budgeted sales from OEM, Retail, and Architects in the assigned territory. Our company is one of India's fastest-growing Premium Pre-Laminated Panel and Laminate manufacturing companies, equipped with a state-of-the-art 100,000 sq ft factory near Vapi, the largest flat lamination unit in the country. We are on a path of ambitious growth and are seeking a dynamic Sales Executive like you to join our team. Your primary responsibility will be to work closely with Existing OEMs (Modular Kitchen & Furniture manufacturers) to secure a commanding market share. You will also be tasked with developing a dealer network to promote our products in the B2C segment, identifying New OEMs and dealers through regular follow-ups and a solutions approach, and establishing strong relationships with Top Architects & Interior Designers. In addition, you will be responsible for managing Primary Sales to ensure adequate stock across the range at Distributor warehouses and ensuring on-time servicing from the distributor to OEM/Retailer, along with quick complaint resolution if any. To be successful in this role, you should have 3-4 years of selling experience in premium building materials and possess strong relationships with Furniture/Kitchen OEMs, Architects/PMCs, and premium Showrooms/Retailers. Your ability to manage OEM relationship, B2C and B2B sales, and effectively build and maintain client relationships will be essential for excelling in this position. In return for your contributions, we offer an Annual Compensation ranging from Rs. 4.0 to 8.0 LPA + Commission. This is an exciting opportunity for a motivated sales professional to be part of a rapidly growing company in the building materials industry. Join us and be a key player in driving our sales success.,

You will be part of a dynamic team, seeking young and energetic individuals aiming to establish a successful career in a fast-paced environment. As a position holder, you will work independently to cultivate and maintain professional relationships with clients. Your responsibilities will include ensuring that clients effectively utilize and benefit from IndiaMART, accurately defining products/services in the clients" e-catalog, and maximizing revenue through upselling additional services to achieve fortnightly and monthly client retention and revenue targets. Your role will involve systematic follow-up with clients, ensuring timely closures, and promptly addressing any customer complaints that may arise. Additionally, you will be expected to conduct 4-5 in-person meetings per day with clients onsite, emphasizing the importance of face-to-face interactions in building strong business relationships.,

As a member of the Client Servicing team at IndiaMART, you play a crucial role in realizing the company's vision of empowering businesses nationwide. Your primary responsibility is to cultivate strong relationships with clients, guiding them towards success by understanding their unique requirements and suggesting customized solutions to support their growth. This role as an individual contributor empowers you to meet monthly client retention and renewal targets, allowing you to showcase your abilities and contribute significantly to the company's achievements. You will be entrusted with the following key accountabilities: - Operate as an individual contributor - Establish and maintain professional relationships with clients through telephonic and/or video interactions - Ensure clients effectively utilize and benefit from IndiaMART's offerings - Accurately define products/services in clients" e-catalog - Enhance revenue generation by upselling additional services and meeting fortnightly, monthly client retention, and revenue goals - Conduct systematic follow-ups and ensure timely closures - Swiftly address and resolve client complaints - Engage in 10-15 meaningful telephone/video calls with clients on a daily basis Joining IndiaMART means being part of the future of business evolution. As a frontrunner in the B2B marketplace, we drive innovation and transformation in commercial transactions. - Attractive Incentives: Our incentive schemes are tailored to acknowledge and appreciate your dedication, enabling you to earn more with increased achievements. - Accelerated Career Growth: We foster a dynamic environment conducive to rapid career progression. Many team members ascend to leadership roles within five years, with numerous success stories to inspire you. - Learning Culture: Through our I-LEAP initiative, you can enhance your skills while working, availing attractive fee subsidies for personal learning and development. - Mediclaim Benefit: Enjoy cashless medical facilities up to 2 lakhs with no premium deduction from your salary. - Life Insurance Benefit: Receive life coverage of up to 8 lakhs at no additional cost.,

As a Customer Service Supervisor, you will be responsible for monitoring and supervising the customer service team to ensure all complaints are resolved within the defined turnaround times. You will be coordinating with Department Heads to guarantee that all complaints are addressed promptly and escalations are brought to senior management in a timely manner. Additionally, your role will involve improving customer service at training centers by monitoring and physically auditing the centers. You will be expected to proactively check and monitor customer satisfaction levels, ensuring that any issues are resolved promptly. Furthermore, you will prepare customer care performance reports as required and handle irate customers tactfully and in a polite manner. Communication with customers via email, phone, and in person will also be a crucial aspect of this role.,

TE Connectivity's Customer Service Teams are responsible for interacting with customers, company sales, and service representatives to manage various pre-sales or post-sales service functions. This includes processing transactions through phone, internet, and correspondence channels, as well as addressing inquiries about TE's products and services. Additionally, they may engage in promoting and selling the company's offerings and handling customer complaints with a focus on developing robust business relationships in alignment with TE's Extraordinary Customer Experience strategy. The ideal candidate for this role should embody key competencies including a strong sense of integrity, accountability, inclusion, innovation, and teamwork. These values are essential for success in delivering exceptional customer service and driving positive outcomes for both customers and the company.,

As a Relief Officer, your primary responsibility will be to support Tellers, Collections Consultants, and Cash Migration Officials in ensuring the smooth functioning of operational areas. Your role will contribute to achieving net profit growth for the business and delivering exceptional customer experiences in line with Balanced Scorecard standards. In this position, you will engage with customers professionally, addressing their needs and expectations by providing appropriate solutions. Handling customer complaints related to collection activities will be crucial, ensuring prompt resolution to customer satisfaction. Identifying and converting leads into successful sales will also be part of your responsibilities. You will be expected to meet individual targets established for your business area or sales plan while upholding performance standards in Telling, Service, Sales, or Administration. Approval, validation, verification, and authorization of Frontline activities will be within your scope of duties. Compliance with governance requirements, including legislative and audit standards, will be essential in your role. Furthermore, your responsibilities will involve tracking, controlling, and influencing sales activities to enhance sales efficiencies. It is important to note that applications will not be accepted after the specified date mentioned below. Please be aware that all appointments will adhere to the FirstRand Group's Employment Equity plan. The Bank promotes the recruitment and career progression of individuals with disabilities. Candidates are encouraged to disclose disability information voluntarily, which will be kept confidential by the Bank unless legally required to disclose it to third parties.,

As the Deputy Manager - Services - Field Service at Lauritz Knudsen Electrical & Automation in Raipur, a unit of Schneider Electric India Pvt. Ltd., you will play a pivotal role in ensuring customer satisfaction and operational efficiency. With 4 to 6 years of experience and a qualification of B.E/ B.Tech in Electrical, you will be responsible for a wide range of tasks to uphold the brand's reputation and service standards. Your primary responsibilities will include attending to customer complaints related to low-voltage switchgear, agriculture, industrial automation, and digital services platforms. You will also be tasked with resolving CP claims, providing training to ASC engineers, addressing chronic complaints, and engaging with key customers. Monitoring infrastructure and planning for its maintenance and enhancement will be essential tasks to meet annual targets for each deliverable. Ensuring prompt resolution, you will be expected to maintain a call closure time within 24 hours and strive for a CNPS score of 92%. This role demands a proactive approach towards problem-solving and a commitment to meeting and exceeding service expectations. At Schneider Electric, we value the IMPACT of our team members. Our culture is built on the foundation of our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork. We invite you to join us in driving sustainability initiatives and making a difference in the world through your work. Schneider Electric is a global leader with a revenue of 36 billion, +13% organic growth, and a workforce of over 150,000 employees across 100+ countries. Ranked #1 on the Global 100 Worlds most sustainable corporations, we are committed to creating a more resilient, efficient, and sustainable world through innovation and collaboration. To be considered for this rewarding position, you must submit an online application. As an inclusive and caring company, Schneider Electric is dedicated to providing equal opportunities to all employees and fostering a culture of respect, trust, and diversity. Upholding the highest standards of ethics and compliance, we believe that our differences make us stronger as a company and as individuals. Join us in championing inclusivity and sustainability as an IMPACT Maker at Schneider Electric. Apply today to be part of our mission towards a brighter future.,

You will be responsible for conducting testing of Inward and Outward Materials according to prescribed Standards. This includes formulating and verifying Mix Designs based on customer requirements. Regular site visits will be required to coordinate with customers and address their expectations. In case of any complaints, you will attend to them and ensure resolution to the satisfaction of the customers. Additionally, you will be involved in physical stock verification and reconciliation processes. Other assignments may be assigned by seniors periodically. The ideal candidate should be highly qualified with a strong background in Quality Control of Cement, Ready-Mix Concrete (RMC), and Building Materials. It is essential to possess excellent rapport building skills to effectively communicate with customers and stakeholders.,