277 Complaint Resolution Jobs - Page 11

Hiring Alert!! We are seeking a detail-oriented and empathetic Customer Support Executive to enhance our customer experience. The Customer Support Executive will be responsible for managing customer queries and complaints. They will also be asked to process orders, and modifications, and escalate complaints across several communication channels. Job Description: Responding promptly to customer inquiries and resolving their issues Communicating with customers through various channels Such as Emails and Calls Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Keeping records of customer interactions, transactions, comments, and complaints Commu...

You will be responsible for supporting, training, and supervising front office staff to ensure smooth operations. Your primary focus will be on ensuring accurate and timely handling of customer-related tasks in order to enhance the overall guest experience. Handling customer complaints and special requests will also be a crucial part of your role. In addition, you will be tasked with scheduling staff shifts, managing other HR-related tasks, and maintaining an orderly reception area. Monitoring stock levels and ordering office supplies as needed will be part of your routine responsibilities. You will also be responsible for preparing monthly management reports on customer feedback, bookings, ...

As a member aligned with the Customer Support vertical, you will play a crucial role in managing and resolving customers" queries, handling escalations and complaints from dissatisfied customers, and ensuring the best resolutions are provided. Your responsibilities will include closing faults and complaints within the specified SLAs. The ideal candidate for this position should excel in the email and chat process, possessing strong typing skills. In this role, you will be tasked with creating, delivering, or exchanging concise written documentation that conveys thoughts, opinions, or information to foster shared understanding and prompt action. It is essential to provide clear meaning to the...

The job involves answering incoming calls and responding to customer emails, as well as managing and resolving customer complaints. You will be responsible for selling products, placing customer orders in the computer system, and identifying and escalating issues to supervisors when necessary. Providing product and service information to customers and conducting research using available resources are also part of the role. This is a full-time job suitable for freshers. The benefits include health insurance and a performance bonus. The working schedule is during the day shift. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandator...

Position: Associate Customer Support Location: Hyderabad (Work from Office) Working Days: 6 days a week Salary: 2.52 LPA Reporting To: Customer Support Manager Job Description: We are looking for a highly motivated Associate- Customer Support to join our dynamic team at ekincare , one of India's fastest-growing health-tech platforms. If you're passionate about delivering top-notch customer experiences and want to be part of a high-growth startup, this is your chance! Key Responsibilities: Handle customer queries through chat, calls, and emails Understand customer needs, provide timely resolutions, and ensure customer satisfaction Upsell relevant services based on user interactions and requir...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.

Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Maintain strong relationships with existing clients and provide exceptional support. Resolve complaints and ensure customer satisfaction. Update CRM software with accurate customer interaction details. Coordinate with internal teams to address customer concerns quickly. Follow up with customers for feedback and service improvement. Requirements: Female candidates only. Ability to communicate in Tamil and English , Hindi or Kannada is a plus. 6 months to 2 years of experience in a customer service or CRM role. Excellent communication and interpersonal skills. Proficient in using CRM tools and MS Off...

Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone w...

Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone w...

Key Responsibilities Direct and manage the work of cleaning personnel in hotels, hospitals, schools and colleges, and other enterprises and organizations Assign work duties, evaluate performance, and train new personnel in policies and procedures, as well as operation of cleaning and maintenance equipment Handle complaints, and all housekeeping-related customer service concerns and resolve any problems efficiently Maintain inventory records of cleaning and other supplies, and may handle purchasing of materials and equipment maintenance services Keep track of room check-out and check-in schedules to assign room cleaning tasks to workers Supervising a housekeeping department requires someone w...

1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Keywords Customer Service head,customer support,Customer service*,aftersales service*

Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Maintain strong relationships with existing clients and provide exceptional support. Resolve complaints and ensure customer satisfaction. Update CRM software with accurate customer interaction details. Coordinate with internal teams to address customer concerns quickly. Follow up with customers for feedback and service improvement. Requirements: Female candidates only. Ability to communicate in Tamil and English , Hindi or Kannada is a plus. 6 months to 2 years of experience in a customer service or CRM role. Excellent communication and interpersonal skills. Proficient in using CRM tools and MS Off...

Customer Service & Support Provide customer service via phone calls and chats. Effectively deal with customers, identify, and assess customer needs to achieve satisfaction. Take care of after-sales services. Build sustainable relationships and trust with customer accounts through open and interactive communication. Answer calls professionally to provide information about products and services, take/cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Handle corporate and travel agent room sales to drive revenue Oversee and resolve all guest queries and complaints professionally Plan and direct core hotel operations including cleanliness, quality standards, and guest experience Manage team performance and ensure smooth operation of hotel departments Monitor room inventory and optimize bookings across all online platforms Ensure compliance with operational policies, standards, and procedures

Resolving customer complaints brought to your attention by phone Keeping records of customer interactions 5 days working Maintain a good relationship with new or existing customers and clients Location: Malad, Thane Required Candidate Profile Ability to compose grammatically correct, concise & accurate paragraphs Excellent English Grad/Under Grad can apply Fresher and experienced can apply Need immediate joiners

Resolving customer complaints brought to your attention by phone Keeping records of customer interactions 5 days working Maintain a good relationship with new or existing customers and clients Location: Malad, Thane Required Candidate Profile Ability to compose grammatically correct, concise & accurate paragraphs Excellent English Grad/Under Grad can apply Fresher and experienced can apply Need immediate joiners

Answering or Responding to complaints and resolving issues Ensuring a positive customer experience call and pitch customers our products and services Maintaining professionalism with customers Required Candidate profile Ability to communicate effectively in English Work from office/no telephonic Immediate joiners only Freshers/UG both can apply Can refer friends should be present in Delhi

Use geo-tagged data for targeted outreach. Digitally engage customers at launches and events. Centralize ads and campaigns. Resolve complaints quickly. Send reminders and gather feedback. Analyze data for personalization. Support field sales.

The Customer Relationship Manager (CRM) plays a crucial role in the Real Estate industry at Adani, located in Mumbai. As a CRM with 10 years of experience, you will be responsible for managing client interactions, building and maintaining relationships, and ensuring customer satisfaction to drive business growth and retention. *Key Responsibilities of Role Develop and implement strategies to enhance customer experience and satisfaction. Manage and resolve customer complaints and issues to ensure customer retention. Conduct regular customer interactions to understand their needs and preferences. Maintain updated knowledge of the real estate market trends and competitors. Prepare reports on cu...

Job Title: Facility Manager Real Estate Housing Society Project Overview: Project Name: Diya Greencity, Raj Nagar Extension, Ghaziabad Promoter: Eureka Builders Pvt. Ltd. RERA ID: UPRERAPRJ6568 A 14-storey affordable housing project with 900+ delivered homes, approved by GDA and Awas Bandhu, and certified by IIT Delhi for structural safety. Visit Website Key Responsibilities: Oversee daily maintenance of lifts, STP, fire safety systems, lighting, and cleanliness. Ensure smooth operations of security, housekeeping, and plumbing teams . Coordinate with vendors, contractors, and service teams for timely repairs and AMC tasks. Maintain records of equipment servicing, electricity, water supply , ...

Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Be...

Make outbound calls to recover pending payments, explain terms. Negotiate repayments, maintain records, and meet collection targets while ensuring customer satisfaction. Required Candidate profile Graduate or 12th pass with experience in collections/telecalling/customer service. Strong in communication, negotiation, and handling objections. Chennai-based candidates preferred.

Patient Services Representative Job Summary: We are seeking a Patient Services Representative with 02 years of experience to provide excellent customer service and support to patients. The ideal candidate will have strong communication skills and a patient-centric approach. Key Responsibilities: Greet and assist patients with inquiries and appointments. Verify patient information and insurance coverage. Schedule and coordinate patient appointments. Maintain accurate patient records and documentation. Handle patient complaints and resolve issues promptly. Qualifications: Bachelor’s degree in any discipline. 0–2 years of experience in customer service or healthcare. Excellent communication and...

Sunex Stones, a leading manufacturer of engineered quartz slabs based in Jaipur, is seeking a motivated and detail-oriented CRM Executive with a minimum of 2 years of experience The role involves handling customer order processing, managing preform invoices, resolving customer complaints, and ensuring accurate maintenance of customer databases The ideal candidate will be proactive, possess excellent communication skills, and be capable of managing CRM-related administrative tasks efficiently Experience in a manufacturing or industrial setting is preferred Proficiency in Microsoft Office (Excel, Word, PowerPoint), Excellent verbal and written communication skills, Experience in customer servi...

order processing POs, coordinate orders, handle shipments, support sales, ensure timely deliveries, resolve issues, follow up on payments, and maintain sales documentation and customer communication.