1473 Complaint Handling Jobs - Page 21

Respond to customer queries via phone, email, and chat in a timely and professional manner Resolve customer complaints, provide appropriate solutions, and follow up to ensure resolution Maintain accurate records of customer interactions and transactions using CRM tools Identify and escalate priority issues to the appropriate teams when needed Provide product/service information to customers and guide them on how to use it Ensure customer satisfaction and deliver a consistent support experience Collaborate with internal teams to improve customer experience and process efficiency Meet performance metrics such as response time, resolution time, and CSAT scores

Role & responsibilities 7+ years of previous management experience 3-5 years of previous experience in a technical role Experienced leading a team focused on high volume technical customer support and handling technical escalations from the customer support team. Has a depth of understanding of HR processes, standards and technology. Reporting and query skills- Organizing and analyzing data sets and presenting findings as appropriate Experience with creating SOPs and other process documentation Strong Microsoft office skills intermediate excel user Strong Communication, both collaborating with the internal team and with internal and external customers Positive attitude and solution-focused approach to problem solving with a sense of urgency HR experience preferred

Location: Noida, Sector 63 Grade: V7 and Above Salary: 45,000 – 50,000 per month (CTC) Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Required Candidate profile Maintain comprehensive documentation of case resolutions in CRM tools. Ensure customer satisfaction through empathy, ownership, and clear communication. Joining: Immediate joiners preferred

Preference :- B.E. Electronics with 3-4 Yrsexperience with DWDM Submarine NOC or Transmission NOC. Position Summary: Customer Service Executive shall be responsible for theEfficient Operations & Management of the Submarine Cable System and itsEquipment & Network and its interfaces with interconnecting transmissionfacilities (DWDM). He is mainly responsible for 24x7 Operation &Maintenance of TGN Subsea Cable (DWDM) & associated network elements andNMS. He will be responsible for traffic monitoring and fault analysis and itsrectification, complaint handling &its resolution, Planned and unplannedactivities management and timely updates to concern teams. Active coordinationwith internal customers, TGN CLS landing parties & Cable landing stations,vendors, and engineering to resolve system related problems. Circuitprovisioning, activation, De-activation, and testing in coordination with Cablestation teams. Actively acquires complex skills, techniques, operatingpractices, knowledge of abstract concepts to progress toward full proficiencyin the field of specialization. Has skills and knowledge that will allow themto adapt to effectively deal with unfamiliar issues, challenges, problemswithin their field of specialization. Qualification :- B.E. Electronics or Equivalents Degree Major Responsibilities: Efficient Operation & Maintenance of the TGN submarine cable Equipment& associated NMS (Shift duty 24*7) Maintain Equipment & Traffic Uptime (DWDM)Coordination with CLS fornetwork fault troubleshooting & rectification of problems. Perform preventive & corrective maintenance as per guidelines. Testing & maintaining the restoration path & keeping ready for use Preparation & analysis of Equipment & NW performance reports andsubmitting to SA management as per schedule. Coordination during Cable failure & repair and restoration of traffic asper guidelines Implementing the remedial actions proposed by vendor to clear theEquipment/Network deficiencies. Manage new installations and upgrades activities. Ensure processes are followed towards achieving committed SLAs and KPIs Achieve customer satisfaction within network performance. Key PerformanceIndicator (KPI):Traffic up Time Equipment Uptime Traffic Provisioning, Management & Restoration Preventive Management on Network as well as wet segment, Fault & ComplaintManagement, Alarm & Network Performance Management Compliance to NOC process Network Performance Report Repairs and Inventory Management

As a part of this role, you will be responsible for leading a team, handling complaints, and organizing various promotional activities such as Mason meet, Contractor meet, Consumer meet, Counter meet, and Technocrats meet. You will also be required to provide technical services at the site, including slab supervision, compressive strength tests, slump tests, and silt tests. Additionally, you will be responsible for generating demand through influencers and managing a loyalty scheme for masons and contractors.,

As a Quality Management professional, you will be responsible for developing and implementing a comprehensive Quality Management System (QMS) for the ingot production process. This involves aligning the system with industry standards and best practices, as well as establishing quality control procedures, guidelines, and protocols for all stages of ingot manufacturing. Leading the quality control team, you will oversee inspections and tests on raw materials, in-process products, and finished ingots. Your role will also involve ensuring compliance with quality specifications and customer requirements through the implementation of inspection processes. Regular audits and evaluations will be conducted to assess the effectiveness of quality control measures and identify areas for improvement. Monitoring and analyzing product quality data will be a key aspect of the role, where you will identify trends, deviations, and areas for improvement. Collaboration with production, engineering, and R&D teams will be essential in addressing quality issues and implementing corrective actions to ensure that all ingot products meet the required quality standards before release to customers. Staying updated on industry regulations, standards, and compliance requirements related to non-ferrous metal ingot production will be crucial for compliance and regulatory affairs. You will be responsible for ensuring that the ingot production process complies with relevant environmental, health, and safety regulations. Collaborating with the procurement team, you will assess supplier quality and evaluate the performance of raw material suppliers. Implementing supplier quality management programs to ensure that raw materials meet required quality standards will also be part of your responsibilities. Identifying opportunities for process improvement and efficiency enhancement within the ingot production process is essential. Leading and supporting continuous improvement initiatives, such as implementing Lean, Six Sigma, or other quality improvement methodologies, will be key to enhancing product quality and operational effectiveness. Working closely with the customer service team, you will address customer complaints related to product quality and develop a robust customer feedback mechanism to measure customer satisfaction and address concerns promptly. Providing training and development opportunities for the quality control team and other relevant personnel is also part of the role. Promoting a culture of quality excellence throughout the organization is essential for maintaining high standards. Preparing and presenting regular quality performance reports to senior management, highlighting key performance indicators, trends, and improvement opportunities will be a key aspect of your responsibilities. This is a full-time position with benefits including cell phone reimbursement, health insurance, and Provident Fund. The job offers a day shift schedule, quarterly bonus, and yearly bonus. The ideal candidate should have a minimum of 5 years of experience in foundry, 6 years in quality in process (preferred), and 6 years in quality (required). The work location is in person.,

Roles and Responsibilities Ensure compliance with RBI guidelines and internal processes for effective query resolution. Escalate complex issues to senior team members or principal nodal desk when necessary. Manage complaints received through various channels (inbound calls, emails, web chats) and resolve them efficiently. Handle queries related to credit cards, ensuring timely resolution and excellent customer service.

GOVARDHAN GROUP is looking for Sales Executives and Interns to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams We are now actively looking to hire new talents for Sales Executives and Interns all over India. If you think and confident enough that you can be part of our team to get the company at

OFFTO TRAVELLERS is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

OFFTO TRAVELLERS is looking for Sales Executive III to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

AVTAAR ELECTRIC HUB PRIVATE LIMITED is looking for Sales Girl to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Unimakler is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

BigSun Technologies Pvt Ltd is looking for Inside Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Role & responsibilities Manage available resources to ensure Response Time as per defined SLA. Coordinate with logistics for pending spare parts request to ensure minimum down time. Same day updating of Calls in CRM Ensure 100% billing by collecting the billing counter information from customers. Ensure NIL DNI at month end. Implement customer satisfaction programs like Call Avoidance Report, CCQMP, ICCP, Follow up for Post call survey feedback and Milestone celebration by flashing reports periodically and regular follow ups. Create Meeting minutes and flash MOM to all stakeholders. Sending pending call update to CSS/RSM daily Monitor CSRC toner notifications and support Shift Left Program through automized billing. Toner Yield tracking, verification, and approvals (after discussion with CSS) Create Service orders in SAP and track the shipment. Provide various reports from CRM, SAP to field and management on daily basis. Ensure reduced downtime by material allocation in SAP. Manage contract renewals through Portal and flashing status report periodically. Handle Customer queries related to CRM and SAP. Preferred candidate profile Proven work experience as a Service Coordinator or similar role Strong work ethic and service skills Good communication and interpersonal skills Strong record-keeping and analytical skills

Hi , Synergy Technologies is a leader in technology services and consulting. We enable clients across the world to create and execute strategies .We help our clients find the right problems to solve, and to solve these effectively. We bring our expertise and innovation to every project we undertake Position: Manager Customer Care or Manager Customer Service or Manager Customer Online Service Duration : Full Time Location : ( In Office Work ) Hyderabad JD Required qualications include: The manager will also be responsible for overseeing a small team for both customer service and sales. He should make sure theyre completing all daily tasks, following up on leads, and working to convert them into customers. We’d like the working hours to be 11:00 AM to 7:00 PM IST , which gives me time to connect with the manager every morning from my side if needed. The manager and reps will need to have a laptop and headphones (we are going to install a soft phone on their computers so no need for physical phones) New Customers: Contact customers who signed up online (same day or next day) to: Welcome them to VNumber Make sure they downloaded the app Explain how to use SMS within the app Guide them on how to add credit for international calls or SMS Potential Customers / Leads: Reach out to leads who requested more info about our service. The goal is to: Provide clear details about how the service works Encourage them to sign up Follow up as needed to close the sale

Goal & Key Result Areas (KRAs) Loyalty Program Enrolment & Painter App Usage Coordinate with the Loyalty Program team for enrolment & adoption of digital solutions. Facilitate painter registration and activation (along with external agencies). Drive digital adoption by enrolling painters, downloading & promoting usage of the Painter App. Collect and share feedback on implementation gaps and app features. Provide support for financial inclusion through government schemes to assist painters in enrolment. Community Engagement Build and manage relationships with 100150 contractors/painters in the area. Plan and execute community engagement programs including events and activations. Product Training Coordinate with applicators and contractors for training sessions at painter academies. Conduct product training for painters and teams, and update the training database. Develop and maintain the Training Tracker/Calendar, incorporating training status. Map contractors/painters and coordinate with dealers for billing and usage of ABG products. Complaint Handling & Technical Support Conduct technical inspections at customer sites and handle dealer complaints. Perform inspections covering surface preparation, painting progress, and post-painting status for both fresh and repainting sites. Ensure 100% of customers are contacted within 4 hours of complaint receipt. Achieve 97% of complaint visits within 2 days and 90% resolution of product complaints within 5 days. Obtain supervisor approval for compensation on product failures or reworks and maintain the database. Share product feedback with the R&D team. Focus Product Establishment Conduct site sampling and implementation of new products for business development. Perform concept testing and coordinate with the Marketing team for product sampling and NPD (New Product Development). Plan and execute shop meets and product meets with supervisors, including product presentations. Support sales by helping convert customer sites for contractors and promoting upselling/cross-selling. Submit audit reports of product trials to respective teams. Reports & Trackers Prepare and maintain monthly and weekly reports on potential contractors/painters and contractor meets. Share audit reports with the R&D team for feedback and market trend analysis. Update Painter App usage reports and loyalty program databases. Maintain the Customer Complaint Tracker. Manage the training tracker to ensure effective utilization of the Painter Academy. Desired Skills and Experience Sales, Customer Relationship Management, Complaint Handling, Product Demonstration, Community Engagement, Field Sales, Technical Training, Reporting & Tracking

We are seeking enthusiastic and customer-oriented Customer Care Executives to join our dynamic team. Efficiently handle inbound calls, book/reschedule doctor appointments, resolve queries, manage admin tasks, coordinate with teams.

As a Validation Specialist at Piramal Pharma Solutions, your primary responsibility will involve preparing and updating various validation documents to ensure compliance with regulatory requirements. This includes developing Validation Master Plans (VMP), Process Validation protocols, Computer System Validation protocols, and reports. You will also be responsible for creating product matrices, Cleaning Validation/Verification protocols, qualification/requalification protocols for equipment/instruments, utilities, and facilities, as well as area validation protocols and reports. In addition to validation activities, you will be involved in quality risk assessments, review of calibration certificates, issuance and archival of Batch Manufacturing Records (BMR) and Batch Packing Records (BPR), preparation of Annual Product Quality Review (APQR), line clearance for manufacturing, packing, and dispensing activities, sampling of bulk and finished goods, and review of production records. Furthermore, you will play a key role in managing change controls, deviations, and CAPA (Corrective and Preventive Actions), conducting complaint handling, updating departmental SOPs, providing training as per schedule, coordinating training programs with HR, and ensuring documentation management as per SOP. You will also be responsible for providing necessary documents/data to meet internal and external quality, environmental, health, and safety requirements. Moreover, you will be involved in compliance monitoring through self-inspection programs, audit compliance coordination, preparation of responses to audit reports, and execution of food/dietary supplements regulations for export markets. You will also oversee the implementation of sanitation programs, adherence to EHS norms, and various corporate initiatives. Piramal Group values equal employment opportunity, ensuring that all applicants and employees are treated fairly based on merit, qualifications, skills, and performance. As part of a globally integrated network of facilities, Piramal Pharma Solutions offers a wide range of services across the drug life cycle, making it a trusted partner for innovators and generic companies worldwide.,

As an HR Assistant, your primary responsibility will be to support the day-to-day operations of the HR functions and duties. This includes tasks such as ESIC and EPFO filing and enrollment, preparation of salary sheets, managing daily attendance, and closing month-end attendance for invoice preparation. You will also be required to provide clerical and administrative support for the Human Resources Division. Your duties will involve compiling and updating employee records, processing documentation, and preparing reports related to personnel activities such as staffing, recruitment, training, grievances, and performance evaluations. Additionally, you will need to coordinate HR projects, meetings, training sessions, surveys, and take minutes as required. You will be responsible for dealing with employee requests regarding HR issues, rules, and regulations, as well as communicating with public services when necessary. Handling complaints and grievance procedures in a professional manner is essential. You will also be involved in coordinating communication with candidates and scheduling interviews, as well as conducting initial orientations for newly hired employees. To excel in this role, you should have proven experience as an HR Assistant, possess fast computer typing skills (especially in MS Office), and have a basic knowledge of labor laws. Strong organizational and communication skills are crucial, along with a degree in Human Resources or a related field. This is a full-time position that includes benefits such as health insurance and Provident Fund. The work schedule is during the day shift, and the job location is in Coimbatore, Tamil Nadu. Candidates must be able to reliably commute or plan to relocate before starting work. A minimum of 3 years of experience in human resources management is required, and proficiency in Hindi is preferred. If you are looking for an opportunity to contribute to a dynamic HR team and have the necessary skills and experience, we encourage you to apply for this HR Assistant position.,

Log service requests, complaints, or inquiries into the system with detailed notes. Liaise between customers, field service technicians, and internal departments to ensure timely service delivery. Provide status updates to customers. Required Candidate profile High school diploma or equivalent (associate’s or bachelor’s degree preferred). Proven experience in a call centre or customer service environment. Strong verbal and written communication skills. Perks and benefits 2nd & 4th Saturday off Pick & drop from Vasai stn