527 Complaint Handling Jobs - Page 21

1) Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on? Dimension Remarks 1. Manpower (Nos.) 10-11 depending Branch Spread 2. Business Impact Xxx Target - (Individual ) Annualized Premium (AVG) 5-10 Cr Complete accountability of the Sales Target of the Vertical which has a direct impact on the Relationships top-line target. Customer Complaints 0 Customer Complaints At HDFC Customer Complaints are critical and hence every vertical head will look personally Persistency 80% Premium Persistency 80% Policy Persistency Drive 13 month Rolling Premium Persistency 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? Key Challenges for the role Market Volatility as BSLI predominantly sell unit linked policies High dependency on HDFC Branch Banking Model in Open Architecture who may have their own priorities so alignment is the key. Balancing between the process requirement and expectations of the Channel partners 4) Principal Accountabilities Accountability Supporting Actions Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank) Mapping all the key decision makers and ensuring that the same information is shared with the RH/ZH Aggressively downloading all the RnR activities running by the organisation. Create Innovative ways to have Branch Activities to increase the customer penetration Executes smooth function of the sales and other processes in order to maximise business potential. Communicate any process change or change in any rules and regulations by the help of different training module. Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks Relation Ship Management: Open Architecture To Handle Bank customers requirements with the best services and products ranges To be equipped with insurance and Bank Products knowledge To manage the relationship at all the levels to have the desire out-puts. Building new business opportunities within the allocated area/relationships in order to maximise the productivity / Top Line Identify innovative methods working with the relationship to enhance penetration of the database FLS Review Mechanis Skills Sales Minimum Qualification Graduate

Job Title: Customer Support Executive Night Shift Company: House of EdTech (Goenka Kachave LLP) Location: Salt Lake, Sector V, Kolkata (Work from Office) Shift: 10:00 PM 7:00 AM (6-day workweek) Salary: 1.8 LPA – 4 LPA Start Date: Immediate About the Company House of EdTech, founded by IIT Kharagpur alumni, is a leading EdTech company offering professional upskilling programs in AI, Stock Market, Data Science, Personal Finance, and MS Office. With a presence across 5+ cities, a 400+ team, and 100 Cr+ annual revenue, we’re committed to reshaping digital learning. Role Overview We’re hiring night shift support executives to assist learners through voice and chat. This role involves addressing queries, resolving complaints, and ensuring smooth user experience during off-hours. Responsibilities Manage inbound/outbound calls and chats with professionalism Log queries, resolutions, and follow-ups in the CRM system Escalate unresolved issues to relevant teams Coordinate with internal departments for quick resolution Maintain service quality and response timelines Requirements 0–1 year experience in customer support (freshers with strong communication skills welcome) Fluent in English and Hindi (spoken and written) Comfortable with CRM tools, spreadsheets, and email communication Calm and solution-oriented under pressure Willing to work full-time night shifts What You’ll Get Fixed salary with performance-based incentives Training and support to grow within the role Fast-paced work environment with learning opportunities Be part of a growing team driving education impact

Greetings from Equiniti India. Company Overview: Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. EQs vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. Role Summary : To provide timely and accurate complaint responses and Internal Dispute Resolution (IDR). Resolve a variety of high-level complex complaints from Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS) and The Pensions Ombudsman (TPO). Core Duties/Responsibilities : The successful candidate will be responsible for the following: Working collaboratively and in partnership with stakeholders using their knowledge and understanding of complaints handling, pensions and related issues. Establishing effective working relationships with key personnel. May act as a Lead. Coordinating and facilitating the work of others. Contribute towards the quality and compliance process, through the checking of casework where appropriate. Identifying key issues and patterns from data Completion of targeted work and to the required level of accuracy. Working well within teams and supporting colleagues. Professional communication in both written and oral forms. Identify own training needs. Skills, Capabilities and Attributes : The successful candidate will demonstrate the following experience, skills and behaviours: Essential: Complaint handling/IDR experience. Numerate, articulate, strong attention to detail, excellent grammatical skills and able to present complex information in plain English. Able to persuade and influence others to achieve agreed objectives. Experience of dealing with stakeholder groups/external organisations. Analytical thinker with an enquiring mind. Advanced and specialised expertise developed through job related training and work experience. Desirable: Pensions experience. A good working knowledge of pensions administration software. Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 31 days + 9 bank holidays (UK) Comprehensive Medical Assurance cover Two-way cab transport for staff working in UK . Maternity leave of 6 months full pay, 10days paid paternity leave Accidental & Life cover 3 times of concerned CTC. Eligibility Criteria: Excellent Communication Skill Experience 4- 8 years Location: Bengaluru -Electronic City Chennai - Taramani Flexible to work in day shift (UK Shift)

Hi Jobseekers, We are looking for Customer Service Representative for Pune location Immediate joiner and 1 Month notice candidate only apply Candidate from Chemical industry or any Manufacturing industry and those who have Global Logistic experience only apply Can share resume on p.smita@randstad.in Must have 1 ) Knowledge of SAP ECC or S4 Hana. 2) Understanding on over Supply Chain. 3) Knowledge of Import / Export. 4) Power BI experience. 5) Microsoft Excel. 6) Complaint handling experience. Order Fulfillment: Order Processing: Efficiently manage both domestic and international orders using order management system and ensuring accurate processing and timely communication of order status. Order Tracking: Monitor the status of orders and communicate progress to customers and internal stakeholders to ensure transparency and satisfaction. Invoicing and Shipping: Compliance: Ensure compliance with regulatory requirements for internal and external controls. Documentation: Issue necessary documents for the physical transportation of goods, ensuring all shipments are properly documented and compliant with regulations. Customer Inquiries and Complaints: Inquiry Response: Respond to customer inquiries promptly, coordinating responses following established policies and processes to provide accurate and helpful information. Complaint Resolution: Ensure customer complaint acknowledgements and credit memos are generated are addressed promptly and effectively. Work to resolve issues to maintain customer satisfaction and loyalty. Customer Happiness and Communication: Customer Satisfaction: Strive to keep customers happy by providing exceptional service and support. Communication: Keep customers informed about their orders and any issues that may arise, ensuring open and transparent communication.

Position Title: AGM / DGM - Service Department: Customer Service Reports To: Director Work Location: Gurugram Experience Required: 10 to 15 Years Industry Preference: Medical Devices & Equipment's Consumer Electronics & Appliances Diagnostics Role Overview We are looking for a highly driven and experienced AGM/DGM Service Operations to lead and streamline our nationwide service operations. The incumbent will be responsible for overseeing end-to-end service delivery, ensuring customer satisfaction, strengthening channel and government service operations, driving process excellence, and aligning the service function with overall business goals. A strong orientation toward post-sales revenue generation through spare parts sales is also expected. Key Responsibilities 1. Service Strategy & Planning Develop and implement national service strategies in alignment with organizational goals and customer expectations. Design SOPs, SLAs, escalation matrix, and service frameworks for preventive and corrective maintenance. 2. Pan India Service Operations Management Lead and manage a large service team deployed across India (Field Engineers, Regional Service Managers, Technical Support). Monitor service KPIs (TAT, FTR, uptime, customer satisfaction) and ensure adherence to defined metrics. Oversee service operations for both Channel Partners and Government installations (tenders, AMC, warranty, etc.). 3. Customer Experience & Issue Resolution Build a customer-centric culture within the service team. Ensure timely and quality resolution of service complaints with root cause analysis and long-term fixes. Develop and implement feedback mechanisms to capture service performance insights. 4. Team Management & Capability Building Lead a strong service team, ensuring proper recruitment, training, mentoring, and performance evaluation. Conduct periodic training and certification for Field Engineers and Service Managers. 5. Spare Parts & Revenue Management Develop and manage a robust system for spare parts planning, pricing, inventory, and logistics. Drive spare parts sales as a revenue stream, with proper monitoring and achievement of monthly/quarterly targets. 6. Service Network Development Expand and upgrade service partner network in key geographies. Ensure partner alignment with companys technical and customer service standards. 7. Cross-Functional Collaboration Collaborate with Product, Quality, Sales, and R&D teams to ensure product feedback loop and quality improvement. Support marketing and pre-sales teams with service capability presentations when needed. Desired Profile Education: B.Tech / BE in Electronics, Biomedical, Mechanical or related field. MBA preferred but not mandatory. Experience: 1015 years of relevant experience in managing national service operations in Medical Devices, Consumer Electronics, Appliances, or similar industries. Strong exposure to both direct service operations and partner-managed service delivery. Experience with CRM tools, service ticketing systems, and service automation initiatives. Proven ability to lead large teams, build processes, manage P&L of service function (revenue + cost), and drive operational efficiency.

Organize all store operation & allocate responsibility to personnel Supervise & guide staff towards maximum performance Ensure Target Achievement by securing customer satisfaction Rate at 4 and above Required Candidate profile Interested then call/Whats app HR Sujal - 98673 69341

Role & responsibilities Ensure quality control of RM, in-process, and FG as per BIS/FSSAI. Manage lab operations, including proximate analysis, mycotoxin testing, and NIR usage. Lead complaint handling RCA, CAPA, and field resolution. Conduct technical training for staff, dealers, and farmers. Support process audits (GMP/HACCP) and compliance systems. Collaborate with production, procurement, and R&D for quality improvements. Prepare quality dashboards, complaint reports, and training records. Preferred candidate profile B.Sc / M.Sc (Animal Nutrition / Chemistry) or B.Tech / M.Tech (Agri / Feed Tech). 1220 years in cattle feed QC and technical services. Strong lab, audit, and field complaint resolution experience. Working knowledge of ERP tools and lab instruments.

Roles and Responsibilities Manage contract labour management, ensuring compliance with company policies and industry regulations. Oversee attendance management systems to maintain accurate records and minimize absenteeism. Ensure timely billing assurance for contractors' services rendered by verifying invoices against agreed rates. Handle complaints from employees or contractors in a fair and efficient manner, resolving issues promptly where possible. Coordinate with internal stakeholders to resolve any operational issues related to contract labour.

Process name - JFL Dominos Minimum 12th pass Experience: fresher are ok Good Communication Fresher: 18k in hand Exp: 21k CTC Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh:- 9822643973 (Call and What's app) Perks and benefits Centralized pickup/drop & incentives

The incumbent will be responsible to actively seek out and engage customer prospects. Providing complete and appropriate solutions to new & existing accounts to boost top-line revenue growth, customer acquisition levels and profitability. Job Responsibilities: To identify, source and secure both long-term and short-term B2B business opportunities. To develop new business opportunities within current and new customer bases per the sales strategy. To look after client retention by ensuring customers ongoing expectations are met. To manage day-to-day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To assist with debt collection. To manage the Team. Key Result Areas: Achievement of Gross Monthly Revenue Target of 1.5L/2L/2.5L per month Achievement of 02 new logos/New account/month Collection for first three months for newly acquired business Client retention & Complaint handling Adherence to SHE guidelines Competencies (Skills essential to the role): Fluency in both verbal and written English preferred. Good Interpersonal & Networking Skills Ability to communicate effectively Abi

Role Details: Designation : Associate Mode: Work from Office (6 Days working) Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment tracking and delivery inquiries and drive regular engagement/quick response Resolving issues related to shipments (missing or damaged packages, customs delays, or deliveryexceptions) CS Engagement via Ticketing module, getting timely response; Keep active track of timely closure of tickets Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) information on payment options Providing support for shipping services and delivery options available, regulatory compliance, documentation requirements, claim monitoring Analyze and support with insights to improve the process and internal operations and service levels Handling customer escalations-preparing RCA / CAPA and providing the solution Collaborate with internal stakeholders to maintain and increase performance of client accounts Designing SOP, mapping and freezing requirements, client NPS management and providing best solutions to the business Required Skills and competencies Excellent communication skills: You should possess strong verbal and written communication abilities to effectively interact with customers and convey information clearly and concisely. Resolving issues related to shipments (missing or damaged packages, customs delays, or delivery exceptions) issue is a fast paced and complex environment Problem-solving skills: You must be adept at analyzing customer issues, identifying root causes, and providing appropriate solutions or escalating matters as needed. Time management: The ability to prioritize tasks, manage multiple inquiries simultaneously, andmeet deadlines is essential for efficient customer service delivery. Time management: The ability to prioritize tasks, manage multiple inquiries simultaneously, and meet deadlines is essential for efficient customer service delivery. Require effective problem-solving skills and the ability to think critically. You should be able to analyze situations, evaluate available options, and propose viable solutions to ensure customer satisfaction. Familiarity with customer-relationship management (CRM) software programs Problem-solving and critical thinking: You will encounter complex customer issues that require effective problem-solving skills and the ability to think critically. You should be able to analyze situations, evaluate available options, and propose viable solutions to ensure customer satisfaction.

Applicants can call or WhatsApp to Ms.Tanya Singh +91 7965081732 (11am-5pm) Only Great Opportunity to make their career in International Customer Service! About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Key Responsibilities Assist customers with inquiries, troubleshooting, and resolutions. Provide high-quality technical and customer support via calls, emails, or chats. Maintain high service quality standards and enhance customer satisfaction. Collaborate with teams to streamline issue resolution effectively. Qualifications & Requirements Education: Graduate Experience: Prior experience in international tech support/customer support is required. Skills: Strong English communication skills with a customer-first approach. Interview Process HR Round Operations Assessment Client Evaluation What We Offer Salary Package:3.50LPA-7.0 LPA CTC Work Schedule: 5 days a week, rotational offs. Transport: Both-way cab facilities. Career Growth Opportunities within a global organization If you are passionate about customer service and looking for a dynamic work environment, apply now and take the next step in your career with Transcom.

Walk-in interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu

Job Overview: Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone. Eligibility Criteria: - Undergraduates with a minimum of 6 months BPO experience - Graduates (Freshers are welcome) - Good communication skills in Hindi and/or English - Open to both Freshers and Experienced candidates Key Responsibilities: - Handle inbound customer calls and provide resolutions effectively - Maintain a positive, empathetic, and professional attitude toward customers - Follow company protocols and call handling scripts - Document customer interactions accurately - Ensure customer satisfaction and follow up on unresolved queries Salary & Benefits: - Salary: Up to 17,500 per month - Incentives: Attractive performance-based incentives - Joining Bonus: Available Free Pick & Drop Shuttle Service from: - Sector 59 Metro Station - Sector 52 Metro Station - Golf Course Metro Station - Sector 37 Botanical Garden Bus Stand - Okhla Bird Sanctuary Metro Station Working Days: - 6 Days a Week - 1 Rotational Weekly Off

Role & responsibilities : Must have good communication skills Handle clients escalation Coordination with PAN India clients e.g Banks, Retailers Should be good in excel MIS Coordinator Should be bold in following up with clients Specifically looking for a female candidates

Provide attentive customer service Make followup calls after bookings Collect customer feedback post-delivery Address and resolve any customer queries Achieve high levels of customer satisfaction Delegate web leads to the appropriate customer advisor

To Apply, Fill the Google Application Form(Copy Paste this link in the browser) : https://forms.gle/msJdfhiNsAFZXRtCA If you have already filled this form, Please Don't reapply. English Communication is must Educational Qualification - Graduation is must Experience Required - International BPO - 1 Yr + Work Location - Gurgaon Work From Office- Hybrid Mode Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services to customers through effective communication skills. Manage multiple tasks simultaneously while maintaining high levels of accuracy and efficiency. Escalate complex issues to senior team members or supervisors when necessary. Desired Candidate Profile 2-7 years of experience in BPO industry with expertise in CSR (Customer Service), Customer Care, Customer Handling, Customer Relationship management. Bachelor's degree in Any Specialization (B.A). Strong knowledge of Voice Process, Solving Queries, Customer Management, Complaint Handling, Customer Complaints, Customer Service Management, Customer Satisfaction Index.

Monitoring and tracking the daily activity of service engineer. Data updating (Customers /Products/OEMs/Vendors/Suppliers). Timely closing of field complaints/Scheduled visits. Quotations/ proposals– Sending and following up. Required Candidate profile Supporting field team in collecting the appreciation letters /testimonials etc. Tracking and keeping record of customer escalations, engineer response time etc. Internal Service Reviews.

Inbound Calls: Address customer inquiries related to D2H services, including billing, technical support, and service requests. Provide accurate information about products, services, and promotions. Resolve customer complaints and issues promptly, ensuring customer satisfaction.Sai Vikram Academy Outbound Calls: Conduct follow-up calls to customers for service feedback and satisfaction surveys. Promote new services, upgrades, and special offers to existing customers. Assist in customer retention efforts by addressing concerns and providing solutions. Role & responsibilities Preferred candidate profile

- Respond to partners and end users via phone/email - Handle customer complaints calmly and professionally - Coordinate with departments to process orders and requests. - Liaise with auditors and address irregularities - Shift: UK Required Candidate profile - Experience: International voice process. - Skilled in handling difficult customers professionally - Proficient in Microsoft Office, especially Excel - Industry preference: Any or Telecom(prefer).

Guest Relations Check-in/Check-out Reservation Management Staff Supervision Front Desk Operations Concierge Services Room Allocation Shift Scheduling Complaint Resolution Daily Reports Qualification : - Graduation Completed Or else master will be preferred ( IHM, BSC.) Mobile Number to Receive Response : - +91 7849821929

Role & responsibilities Effective complaint management for wastewater pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agreements with suppliers. Maintain track record of complaints and data analysis Enhancing the service processes and practices to the industry standard Preferred candidate profile Formal education: Degree/Diploma Mechanical/Electrical # Professional experience: 6/8 Years (Experience in Submerged Pumps) # Male candidates with comprehensive pump industry knowledge. # Special skills : 1) Strong customer facing skills 2) Excellent leadership qualities 3) Innovative 4) Good communication & having quick decision-making skills

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Junior Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! JD:- Responsible for coordinating and assisting for ensuring the reply / resolution of the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints This includes a) Analyse the complaint on merits; ii) Coordinating with the respective branch team and ensure that reply / reverts are received immediately. iii) Preparing the draft reply on merits based on feed-back received from location; iv) Arranging reply, documents for the re-open cases. v) Assist in ensuring compliance of the Advisory/Orders passed by the Authority. vi) Updating the status in Modules. Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Job Title: We are seeking a proactive and empathetic Customer Relationship Executive (HR) to act as the primary point of contact for all HR-related inquiries and concerns within a designated zone. This role involves managing employee relations, addressing grievances, handling emergency situations, and ensuring effective communication between employees and management. The ideal candidate will possess strong interpersonal skills, a deep understanding of HR policies, and the ability to navigate complex situations with discretion and professionalism. Key Responsibilities: Employee Relations & Engagement: Serve as the first point of contact for employees regarding HR-related queries and concerns. Foster positive relationships between employees and management to promote a collaborative work environment. Conduct regular check-ins with employees to gauge satisfaction and address potential issues proactively. Grievance Handling & Conflict Resolution: Receive and document employee grievances, ensuring confidentiality and impartiality. Investigate complaints thoroughly and in a timely manner, collaborating with relevant departments as needed. Mediate conflicts between employees and management, facilitating constructive discussions to reach amicable resolutions. Emergency Response & Escalation Management: Develop and implement protocols for handling emergency situations affecting employees. Coordinate with emergency services and internal departments during critical incidents. Ensure timely communication with affected employees and their families, providing support as necessary. Act as an escalation point for complex or high-priority HR issues, providing expert advice and solutions. Reporting & Documentation: Maintain accurate records of all employee interactions, grievances, and resolutions. Prepare regular reports on HR metrics, including grievance trends and emergency incidents. Present findings and recommendations to senior management for continuous improvement. Qualifications: Bachelors degree in Human Resources, Business Administration, or related field. Proven experience in HR or customer relationship management roles. Strong understanding of labor laws and HR best practices. Excellent communication, interpersonal, and conflict resolution skills. Ability to handle sensitive situations with discretion and professionalism. Proficiency in HR software and Microsoft Office Suite.bp global+1Manatal+1 Desirable Skills: Experience in crisis management and emergency response. Familiarity with grievance management systems. Multilingual abilities to communicate with a diverse workforce. Working Conditions: Full-time position with occasional after-hours availability for emergency situations. Office-based with potential for remote work depending on company policy.

Job Title: Customer Support Executive Voice Process (English & Hindi) Experience: 0 to 2 Years Location: Bangalore, India Employment Type: Full-Time Language Requirement: Fluent in English and Hindi (Mandatory) Interested candidates can reach out to HR at 861 845 7497 for more details or to schedule an interview Job Description: We are looking for a dedicated and customer-oriented Customer Support Executive (Voice) to join our growing team. The ideal candidate should be fluent in English and Hindi and possess excellent communication skills to handle inbound and outbound customer queries effectively. Key Responsibilities: Handle customer queries via voice calls professionally and efficiently. Provide accurate information about products/services. Ensure customer satisfaction by resolving issues promptly. Maintain records of interactions and follow-up actions. Collaborate with internal teams to ensure customer concerns are addressed. Requirements: 0 to 2 years of experience in a voice-based customer support role. Excellent verbal communication skills in English and Hindi (Mandatory). Good listening skills and problem-solving abilities. Basic computer knowledge. Willingness to work in rotational shifts if required. Perks and Benefits: Competitive salary and incentives. Opportunity to work in a dynamic and supportive environment. Training and career development programs. How to Apply: Interested candidates can reach out to HR at 861 845 7497 for more details or to schedule an interview.