2081 Complaint Handling Jobs - Page 20

India's TOP MNC is hiring for INTERNATIONAL VOICE Processes. Job Location : Gurgaon No of Open Positions : 250 Looking for EXPERIENCED candidates with minimum 1 year of Customer Support Experience. 1-9 Years of experienced candidates can apply. 5 Days Working || Saturday & Sunday are fixed off Its an international voice process. Salary Range : 26 K in hand to 39 K In hand + Incentives (Depends on experience) Both sides cabs are available. English language proficiency should be excellent. CONTACT IMMEDIATELY Senior HR Manisha - 9541651940 ( Call & Share your Resume WhatsApp) Email: manishadembi223@gmail.com NO CHARGES

Resolve Customer Inquiries And Provide Information Maintain Accurate Customer Records And Lead Statuses Professionally handle incoming customers' inquiries Thoroughly and efficiently gather required customer information Required Candidate profile Gender Preference: Female Skills Requirement: Customer Relationship Management Experience Requirement: 1 - 2 Years of Experience Working Hours: Day shift

Quality and managemet Having experience in quality of around 3 to 4 years Knowledge of the Supplier onboarding process and vendor management will be ideal. Those who have worked on SAP Ariba will be good. Understanding of CAPA, 8D process, and 5S methodology. Awareness Of Basic quality systems, QC tools, and methodologies Ability to analyze, troubleshoot, and follow up on internal and supplier quality issues, Complaint handling process, Developing and Reviewing SOPs. Control plans et

We are seeking a Senior Escalation Executive to manage and resolve high-priority customer complaints and escalations. The ideal candidate will be responsible for driving resolution across internal teams, ensuring customer satisfaction Required Candidate profile Graduate in any discipline; preferred: specialization in business, communication, or related fields Strong verbal and written communication skills in English (regional language proficiency is a plus)

Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Bu...

Job title: Customer Support Executive Working Hours: 10 hours 5 days a week. The 10 hour shift will be anytime within 6 am to 11pm (split shift option may be implemented as per business requirement). Week offs on a weekday and Saturday- Sunday will be working. Mode of working/ Job Location: Work from Home Type: Full Time Job brief We are looking for Customer Service Executives on a Full time basis from the comfort of home. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Key responsibilities Respond to inbound/outbound calls in a timely manner ...

Handle customer inquiries and resolve issues professionally and courteously. Provide timely and effective solutions to customer complaints and concerns. Collaborate with internal teams to ensure seamless resolution of customer issues. Develop and maintain strong relationships with customers to enhance satisfaction. Identify opportunities to upsell and cross-sell products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 5 years of experience in customer service, preferably in a French-speaking environment. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneou...

Designation: Manager - Quality and QMS. Qualifications: B.E. / B. Tech in Mechanical or Automobile or Production engineering from a recognized university or institution. With or without any post-graduation. Experience: 8-10 years in a reputed auto ancillary industry with at least 5 years as an Management Representative. Package: 6 to 8 Lakhs per annum. Job Requirements: A. Extensive Experience in Writing Procedures, Making Flow Charts etc. B. Expert in usage of MS Office functions like Excel, Word and PPT. C. Command on English and National / Local language. (Spoken + Written) D. Meticulous Planner as well as drive to execute as planned. E. Team player, Motivator, Problem Solving and Mediati...

Job Description: Escalation Desk Executive/Senior Executive Location: Gurgaon (Work from Office) Function: Customer Service / Service Excellence Reporting To: Manager Customer Service / Operations About Global Assure Global Assure is a comprehensive Value-Added Services (VAS) partner, empowering NBFCs, OEMs, and businesses to create deeper customer loyalty by offering assurance beyond products. With a strong foundation in Automobile Roadside Assistance (RSA) and extended services like Warranty, Travel Assistance, Health Assistance, and more, we are committed to trust, reliability, and service excellence. Role Overview The Escalation Desk acts as the final resolution point for customer grieva...

We are seeking a motivated and customer-focused individual to join our team Infimobile as a Customer Support Lead InfiMobile is a premium mobile virtual network operator that provides reliable nation-wide coverage across the United States with cost effective and budget-friendly plans. To know more about us, check https://infimobile.com/ Responsibilities Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency. Coordinate the activities of the Customer Service team; provide support and advice to team members. Monitor performance and lead the team to achieve key performance indicators (KPIs) and p...

Position: Service Manager Location: Pirana, Ahmedabad (with Occasional Travel Pan-India) Department: Service (After Sales) Salary: (4.50 - 6.0) LPA (No bar for the right candidate) Type: Full-time About Us: At PressureJet Systems, we believe that exceptional service fuels our reputation. With a global presence in 50+ countries and a legacy of over 25 years, we lead the industry in High-Pressure Plunger Pumps and back our quality with premium service support. As a Service Manager, youll not just manage operationsyoull drive performance, enhance client satisfaction, and create lasting value through world-class service. The Role: Were seeking a performance-driven Service Manager to lead our Ser...

About Burgundy Private Burgundy Private is a private banking platform that caters to the high and ultra-high net-worth customer segments The proposition offers personalized wealth management advisory and solutions research based investment advisory, estate planning, real estate and tax advisory for for HNIs/ ultra HNIs clients About the Role The role of a Service Partner is to support the team of Burgundy Private bankers and Managing Partners to onboard new clients and to service the existing clients Provide High quality of sales support to the team of RM mainly focused on getting appointments for RM and supporting RM for serving their clients Handle clients query related to RM s portfolio i...

This is a full-time on-site role. The Biomedical Engineer would be required to effectively manage and coordinate activities of the Biomedical Engineering Department like evaluation, replacement, service and repair of complex biomedical equipment, administer policies and procedures applicable to efficient operations. Supervision and implementation of all aspects described in manual for continuous improvement of the department. To review all incidents & complaints pertaining to biomedical equipment handling, repair or maintenance. Scheduling the preventive maintenance of biomedical equipment. Ensuring proper maintenance of Inventory of all biomedical equipment including warranty details etc. U...

Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide excellent customer service through various communication channels. Resolve complaints and concerns efficiently and effectively. Collaborate with internal teams to improve overall customer satisfaction. Maintain accurate records of customer interactions and transactions. Continuously update knowledge of products and services to provide informed support. Job Requirements Proven experience in customer service, preferably in a US/International Voice Account setting. Strong communication and problem-solving skills are essential. Ability to work in a fast-paced environment and handle multi...

Inbound Customer Care Job Description Role – Handle inbound calls from customers regarding medical/emergency support, ambulance booking, and health queries. Customer Interaction – Answer calls politely, listen to the query, and provide correct information/assistance. Ambulance Booking Support – Register details, confirm location, and ensure timely ambulance dispatch. Problem Solving – Address customer concerns, guide them with correct process, and escalate issues if needed. Documentation – Update call details, booking info, and maintain records in system (CRM). Communication Skills – Good Hindi + basic English required, clear voice, patient & empathetic approach. Shift Work – Rotational shif...

Experience in FMCG, PVC, Hardware & Paints with expertise in brand growth, packaging & product launches. Skilled in media,publicity, exhibitions,dealer coordination,brand communication,social media & consumer insights,sales collaboration, advertising

Process : Customer Service (Blended Process) Location : Thane Eligibility criteria: Graduation With 1 year of Experience Timings: Day Shift Centralized pickup and drop from Thane Station. HR KEZIA 7208935148 Kezia.Macha@TeleperformanceDIBS.com

Were Hiring: Customer Support Associate International Process Ready to take your career global? Join our dynamic team in Mohali and be the voice that connects across continents! Role: Customer Support Associate (International Process) Location: Mohali Shifts: Rotational Working Days: 5.5 Days CTC Details 2+ Years Experience: 36,000 1 Year Experience: 34,000 Freshers: 33,000 What Were Looking For Excellent communication skills Experience in International Process will be a big plus! Eager to grow and work in a professional, supportive environment. Why Join Us? Competitive pay Global exposure Growth opportunities NOTE- Only immediate joiners are preferred. Interested candidates can apply by sha...

Responsibilities: * Manage customer queries via email, chat & calls * Resolve complaints promptly * Provide excellent customer support * Handle inbound calls * Good communication in Hindi and English *Fresher can also apply

Responsibilities: * Manage customer queries via email, chat & calls * Resolve complaints promptly * Provide excellent customer support * Handle inbound calls * Good communication in Hindi and English *Fresher can also apply

Mission and Role The goal of the Key Account Manager is pivotal in leading & ensuring continuous sales growth in domestic market in the northern region by getting the sales strategy implemented thereby establishing Radici brand as one of the most preferred suppliers in domestic market. This position also involves getting approvals specifically from the core segments of Auto, E&E OEMS & leading the process of channel management. Accountability and Key Responsibilities Monitor and implement customer centric strategies for achieving budgeted sales.- Market penetration/Market development, Offering New products for different applications at competitive prices, maintaining healthy relationships wi...

Role Responsibilities : Conduct customer satisfaction surveys to identify service improvements. Handle customer calls and direct them to appropriate departments. Manage customer issues and provide easy-to-follow solutions. Assist customers in choosing products based on their needs and budget. Key Deliverables : Ensure timely resolution of customer concerns and complaints. Inform customers about promotions and deals. Build positive rapport with customers via phone or in-person. Prepare reports on customer satisfaction and assist in team skill development.

Purpose Lead the complaint handling process for customer complaints for the Regional Vegetables business by: Assist in registration of complaints in the Quality Management System. Initiating and coordinating actions to gather data for analyses Accurate filing of complaint management data in the Quality Management System. Coordination of root cause analysis. Monitoring the process of complaint settlement Support and train local coordinators and stakeholders Contribute to overall analysis of customer complaints to support detection of trends and tracking of KPI s Actively review the process of complaint handling and report opportunities for improvement. Support Legal department in court cases ...

Role Overview: As a Customer Support Representative, you will be responsible for engaging with customers through various channels such as phone, email, chat, or in-person to address their queries, concerns, and requests. You will need to develop a deep understanding of the company's products, services, policies, and procedures to provide accurate information to customers. Your role will involve listening to customer issues, resolving them promptly while ensuring a high level of customer satisfaction. Effective communication with customers, colleagues, and other departments, as well as maintaining detailed records of interactions, will be key aspects of your responsibilities. Key Responsibili...

Call HR Tamilmani - 8148439052 Role: Tamil Voice Process Executive Location: Chennai (Thousand light, royapettah, Perungudi,Teynampet, Kodambakkam) Experience:0–3 years(Freshers welcome) Salary: 12,800 – 15,500/month + Incentives Shift: Day Shift Required Candidate profile Fluent in Tamil (Basic English) Basic communication skills Minimum qualification: Any Degree willing to rotational week off Energetic, polite, and eager to learn Call HR Tamilmani - 8148439052 Perks and benefits PF, ESI Unlimited incentives Telephone allowance