1473 Complaint Handling Jobs - Page 19

RELIABLE INDUSTRIES is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

What you will do Independently processing results of PFA assessments. Initiate, organize and coordinate global containment actions Ensure that data is documented for the different sites. Together with the PFA specialist create a communication to affected parties. Provide necessary information to regulatory compliance team for reporting. Presenting PFA/commercial hold relevant processes and cases during audits Preparing weekly, monthly and quarterly Commercial Hold relevant statistics Performing training of colleagues and managers by procedural changes What you need Required Skills: B. Tech / M.Tech Mechanical, Biotechnology with hands on experience of working on PFAs, and Commercial Holds. Hands on experience of problem-solving methodology and root cause analysis, 7 QC tools, Problem Solving & CAPA, Strong Analytical ability. Poses the ability to lead colleagues in other departments to perform the necessary actions for a timely Containment action Hands on experience of Risk Management process as per ISO 14971 Demonstrated ability to work effectively with various work groups to assure conformance to regulatory requirements, internal processes, and policies. Sound knowledge on complaint handling process of medical devices will be an added advantage Applied understanding of GDP, ISO 9001 & ISO 13485 (Good to have).Good understanding of FDA 21CFR Part 822 / 820 (Good to have) Preferred Skills: Demonstrated ability to self-motivate, ability to prioritize tasks in a deadline-driven environment. Demonstrated ability to effectively work with others in various coordinate disciplines and on multi-national teams. Travel Percentage: 20%

Job Purpose: To ensure effective implementation of quality systems, handle customer complaints, reduce internal rejections, and lead quality improvement initiatives in line with IATF 16949 and customer-specific requirements. Key Responsibilities: Conduct daily quality meetings with subordinates regarding customer complaints and previous days internal quality issues Perform root cause analysis (RCA) and implement Corrective & Preventive Actions (CAPA) for in-house and customer issues using tools like 5 Why, Fishbone Analysis, 8D Reports Handle and resolve customer complaints professionally and on time Supervise in-process, inward, and pre-dispatch inspections to ensure quality standards Lead quality cost reduction activities and improve overall PPM levels Apply 7 QC Tools for data analysis and quality problem-solving Coordinate and represent monthly quality performance reviews to management Lead and manage quality inspection manpower on the shop floor Manage supplier quality , handle PPAP documentation , and resolve incoming quality issues Conduct internal audits and ensure product compliance as per drawings, check sheets, and SOPs Maintain and update calibration records of measuring instruments and gauges Analyze, compile, and report test and inspection data to the cross-functional team (CFT) Support process engineering in design for manufacturing and process validations Collaborate with cross-functional teams on new product development and ramp-up Key Skills & Competencies: Strong understanding of IATF 16949, ISO 9001, PPAP, APQP Hands-on experience with plastic injection molding processes Proficient in 7 QC Tools , SPC , MSA , and Audit Systems Excellent communication, team leadership, and reporting skills Proficiency in reading and interpreting 2D drawings with GD&T Working knowledge of customer audit handling , VSA, and LPA audits Preferred Traits: Quality-first mindset with a proactive attitude toward improvement Ability to work independently as well as in a team environment Strong problem-solving and analytical thinking

Position: Customer Support Domestic Voice Qualification: +2 or degree Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and feedback across various channels (e.g., phone, email, live chat, social media). Actively listen to customer concerns, asking clarifying questions to fully understand their needs. Provide clear, concise, and accurate information about our products, services, features, and company policies. Guide customers through troubleshooting steps or product usage, offering step-by-step assistance. Issue Resolution: Diagnose and resolve customer problems efficiently and effectively, aiming for first-contact resolution whenever possible. Escalate complex or unresolved issues to the appropriate internal teams (e.g., technical support, sales, billing) and ensure timely follow-up. Handle complaints and difficult customer situations with patience, empathy, and professionalism, turning negative experiences into positive ones. Record Keeping & Documentation: Accurately document all customer interactions, inquiries, issues, and resolutions in the CRM (Customer Relationship Management) system. Maintain and update customer records with relevant information. Contribute to the creation and improvement of customer support knowledge base articles and FAQs. Product Knowledge & Continuous Improvement: Develop and maintain a deep understanding of our products/services, their functionalities, and common issues. Stay informed about product updates, new features, and changes in company policies. Identify recurring customer issues and provide feedback to relevant departments (e.g., product development, sales, marketing) to improve products, services, and overall customer experience. Who Can Apply? Freshers to 1 year experience Fluent in English & Hindi Details: Rotational shifts | Rotational weekly offs

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Role & responsibilities Key Areas of Work Supporting Actions Business Delivery Prepare and contribute to the companys sales plan by reviewing performance and examining potential growth. Responsible for forecasting sales of the territory under them with the help of past data and considering market trends. Coordinate sales efforts through UTCL, UBS, and Non UTCL channels. Manage UTCL, Non Utcl, Non-Trade and key account sales effectively. Oversee order processing to ensure accurate and timely deliveries while managing inventory efficiently. Break down sales targets into manageable goals for the sales team. Regularly review and update the sales pipeline for accuracy and timeliness. Streamline the sales process to enhance efficiency and productivity. Identify and acquire new customers, including builders, contractors, architects, and dealers. Translate sales strategies into actionable plans for the sales team. Monitor the progress of deals through various stages of the sales cycle. Analyze sales data to gain insights into performance and identify trends.. Promote innovative product solutions to differentiate the company and maintain a competitive edge. Define and monitor key performance indicators (KPIs) for sales targets, revenue growth, and customer acquisition. Regularly assess and address performance gaps. Network Management Collaborate with supply chain and plant managers to ensure timely deliveries. Provide support and resources to channel partners to help them sell the products effectively. Collaborate on marketing initiatives, promotions. Develop competitive proposals for potential and prospective clients. Devise CRM activities & conduct the same. Ensures regular Applicator/counter/architects meets in the region. Monitors the technical services and support activities Set targets for dealers and monitor performance. Work towards increasing the business and profitability of channel partners by helping them in increasing sales from existing customers and in acquisition of more customers Distributor/Dealer Target & Performance Frequently visit dealer and retailer stores to gain insight into any grievances they may have. Subsequently, take proactive steps to address these issues and strengthen our network. Complaint Handling Anticipate potential issues and proactively address them. Promptly resolve any problems or concerns raised by customers to build trust and confidence. Customer Relationship Building Offer customized solutions based on the unique requirements of each customer. Organize events specifically designed for relationship building, such as customer appreciation dinners, networking events, or industry conferences. Schedule regular check-in meetings with key customers. Product Placement Maximize the reach of the distribution network and ensure the availability of our products in retail outlets. Market Expansion & Penetration Identify and onboard new dealers, retailers, and channel partners to expand the company's network within the territory. Assess potential partners' capabilities and alignment with the company's objectives. Explore opportunities for expanding the company's presence in adjacent markets or regions within the territory. Business Development Develop and maintain relationships with key clients and stakeholders. Work towards increasing the business and profitability of channel partners by helping them in increasing sales from existing customers and in acquisition of more customers. Pricing Continuously monitor the pricing strategies of competitors in the territory to stay competitive. Ensure that any changes in pricing are effectively communicated to the sales team, channel partners, and customers. Competitor Tracking Continually seek competition information to understand gaps and critically evaluate it. Ensure that critical information is passed on to the management for strategic purposes. Interact with the customers & collects information on prices, discounts, incentive schemes etc. Stakeholder Management Collaborate with the marketing department to implement marketing campaigns, promotional materials, and advertising that support sales efforts. Collaborate with other departments such as marketing, logistics, and product development to ensure alignment with territory sales goals. Seek help from Operation personnel to attend product quality grievances of the customer. Coordinate with supply chain manager and Plant Managers for deliveries. Brand Strategy & Improving Brand Equity Develop and implement effective sales strategies tailored to the unique characteristics of the territory. Align strategies with the company's overall sales and revenue goals. Product Knowledge Possess an in-depth understanding of the cement and construction industry, as this knowledge is indispensable for effective decision-making and strategizing. Commercials & Payment Collection Coordinating with the commercials department to ensure all credit customer base is well monitored through continuous reconciliations. Technical & Influencer management Encourage employees to engage with the empaneled influencers (like applicators, architect etc.), further strengthening relationships and expanding the company's network. Identify and research key influencers in the building and construction industry who have a significant presence and get them empaneled. Team Management Uphold the morale and productivity of the team, ensuring that they consistently meet and exceed their sales targets. Provide adequate training to ensure that the team possesses a comprehensive understanding of the products they are promoting in the market. Conduct periodic performance reviews for the sales team of CRMs providing feedback and setting improvement plans.

Role & responsibilities - Manage and maintain accurate customer data in the CRM system - Ensure timely follow-up with customers through phone, email, and other channels - Analyze customer interactions and provide insights to improve customer satisfaction and retention - Collaborate with sales and marketing teams to align CRM strategies with business objectives - Generate reports and metrics to track customer engagement and sales performance - Provide excellent customer service and support to resolve customer queries and issues - Continuously update and refine CRM processes to improve efficiency and effectiveness Preferred candidate profile - Female candidates preferred - 1-3 years of experience in CRM or a related field - Excellent English communication skills (verbal and written) - Strong analytical and problem-solving skills - Ability to work independently and as part of a team - Strong attention to detail and organizational skills - Ability to meet sales and customer satisfaction targets

Job Title: Customer Care Executive Company: Orange Tree Pvt. Ltd. Job Location: Bhandu, Jodhpur, Rajasthan Experience Required: 1-3 years (Freshers can also apply) Salary: Up to Rs.25,000 per month ( Negotiable - Depending on qualifications, interview performance, and experience) Job Type: Full-time, On-site Industry: Furniture & Lifestyle Products Position Overview: We are looking for a dynamic and courteous Customer Care Executive who will serve as the voice of the company by handling customer interactions professionally and promptly. The role involves managing pre-sales and post-sales queries, ensuring customer satisfaction, and maintaining detailed records of interactions for smooth coordination between departments. Roles & Responsibilities: Handle incoming calls, emails, WhatsApp messages, and social media queries from customers. Provide accurate information regarding products, orders, returns, shipping, and delivery status. Coordinate internally with the warehouse, sales, logistics, and technical teams to resolve customer concerns. Log customer complaints and ensure timely resolution and follow-up. Maintain proper records of conversations and service requests in CRM tools. Guide customers on product usage, returns/replacements, or customization requests. Ensure a positive customer experience by being empathetic, patient, and responsive. Escalate complex issues to higher authorities and follow through until closure. Suggest improvements in processes to enhance the customer service experience. Key Requirements: Excellent communication skills Hindi (fluent) and English (basic to good). Proficiency in Microsoft Office (Excel, Word, Outlook). Ability to multi-task and manage time effectively. Good problem-solving attitude and a proactive approach. Patience, attentiveness, and a customer-first mindset. Strong interpersonal skills and teamwork ability. Educational Qualifications: Preferred: Graduate in any stream (B.A., B.Com, BBA, etc.) Preferred Experience: 1 to 3 years of experience in a customer support/call center/helpdesk role. Freshers with strong communication skills and willingness to learn may also apply. Why Join Us? Opportunity to grow in a fast-evolving premium lifestyle brand Friendly and professional work environment In-house training and career development Salary as per industry standards and candidate potential Employee discounts and incentives How to Apply: Interested candidates can send their updated resume along with a passport-size photo to: careers@basant.info visit our website to know more about us: www.orangetree.in

Role & responsibilities Floor Management Day to day operations management Customer Handling & Customer Service Coordination within department & different center-if required Coordination with Call Center Team Coordination with different types of center Time Management Escalation/Complaint Handling NPS Score Management Roaster Management Appointment Confirmation Calling & Management Front Office Management Doctors Coordination & Management Up selling & Cross Selling Team Management & Grooming Case Study Preparation Measures to prevent escalations & complaint Preferred candidate profile Graduate/Post Graduate Preferably from Hospital/Diagnostics who has Customer Service & Team Handling knowledge for more than 5 yrs & above Good Communication Skills Decision Making Skills

As a Senior Design Engineer located in Vasai East, you will be responsible for studying customers" requirements and preparing BOM, SLD, Wiring diagrams, and GA Drawings in consultation with the Managing Partner. Once approved, you will release the BOM, Drawings, etc. with sign/stamp & Rev. No and coordinate with the production panel Head & Purchase for material procurement and manufacturing of the panel. Your role will also involve manufacturing supervision, process supervision, testing, and inspection as required. You will update BOM/GA Drawing etc. after successful in-process & Routine Testing and coordinate with the Customer to release approved FAT procedure and guide the QC engineer for Routine and acceptance testing of the panel. Coordinating with the Customer and Third-Party Inspections such as RDSO and RITES for finished goods inspection will also be part of your responsibilities. You will prepare the final BOM, installation Manual, as-built drawing, etc. after successful customer inspection and visit sites at customers" end where the panel is installed for attending any complaints. Additionally, you will provide online and offline training to customers based on the Installation and Operation Manual. The ideal candidate should have a minimum of 5 years of experience for Diploma Engineers and 3 years for Graduate Engineers in a similar position in the relevant electrical manufacturing industry. If you are interested in this Full-time position with a Day shift schedule, please contact us at +91-91521 60177 or email us at hr@absolutemechatronics.com.,

Role & responsibilities Formulation and ownership of the Whistle Blower Policy and relevant Standard Operating Procedures. Receipt, responding and tracking of WB cases, while maintaining full confidentiality. Ensuring investigations are conducted by respective functions of the Bank in a timely manner. Review the Investigation reports to ensure their adequacy, comprehensiveness in line with the complaint. Wherever required, get them reinvestigated to ensure a fair and an elaborate investigation into the complaint. Adherence to schedule of the WB Executive Committee meetings, making the agenda papers, participating in discussions, if/as required, finalization of minutes, and follow-up & tracking of action points. Adherence to schedule of the ACB meetings, for presenting WB cases, making the agenda papers, finalization of minutes, and follow-up & tracking of action points. Ensuring actions from WB investigation reports are taken to conclusion in a timely manner. In addition to WB matters, the incumbent will be required to handle additional responsibilities within the Internal audit department commensurate with the experience and organisations requirement.

Responsibilities: * Manage customer queries via phone& chat * Maintain high retention rates through excellent service * Handle customer requests with empathy & efficiency * Language preference - Hindi, Kannada, Telugu, Malayalm and Tamil with English Work from home

We are searching for a Front Office Manager to oversee our reception area and serve as the first point of contact for visitors. Your role will involve ensuring that all guests are warmly welcomed and that front desk operations run smoothly, including handling calls, reservations, and guest services. It is essential for the Front Office Manager to possess a pleasant demeanor along with a professional approach to effectively lead and supervise our team. The ideal candidate will be adept at addressing complaints and have a strong focus on providing exceptional customer service. The primary goal is to guarantee that our front desk delivers professional and friendly service to all customers. Key Responsibilities: - Maintain a welcoming and organized front desk area with necessary supplies - Provide training, supervision, and support to office staff such as receptionists, security guards, and call center agents - Create and manage shift schedules - Ensure prompt and accurate customer service - Handle complaints and fulfill specific customer requests - Manage emergencies effectively - Monitor office supply inventory and place orders as needed - Oversee proper mail distribution - Develop and monitor the office budget - Keep detailed records of office expenses and costs - Ensure compliance with company policies and security requirements This is a full-time, permanent position offering benefits such as a flexible schedule and provided meals. The work schedule involves night shifts and includes additional bonuses based on performance and yearly evaluations. Qualifications: - 1 year of experience in hotel management (Preferred),

Job Title: Customer Care Executive (Blended Process Inbound & Outbound) Company: Orient Gems & Ornaments Pvt. Ltd. Location: Kolkata Department: Customer Service Experience Required: Minimum 1 Year Qualification: Any Graduate Languages: English, Hindi, Bengali (Fluency Required) Job Summary: Orient Gems & Ornaments Pvt. Ltd. is looking for a dynamic and customer-focused Customer Care Executive to handle inbound and outbound voice calls/Emails . The ideal candidate must have excellent communication skills in English, Hindi, and Bengali and should be capable of managing customer queries, providing product-related information, and ensuring customer satisfaction. Key Responsibilities: Handle incoming calls/emails from customers and resolve queries efficiently and professionally. Make outbound calls for follow-ups, feedback, or promotional purposes. Provide accurate information about products, offers, and services. Address and resolve customer complaints in a timely manner. Maintain a positive and empathetic attitude towards customers at all times. Document all call details and maintain records in the CRM system. Work closely with internal teams to ensure smooth customer service operations. Achieve daily and monthly call targets as defined by the management. Follow company policies and procedures regarding customer interactions. Required Skills and Qualifications: Minimum 1 year of experience in a voice/email process (inbound/outbound). Fluent in English, Hindi, and Bengali both verbal and written. Strong interpersonal and end to end customer handling skills. Good listening and problem-solving abilities. Ability to work under pressure and manage multiple tasks. Proficient in basic computer operations. Proficient in any CRM tools will be added advantage. Graduate in any discipline (mandatory). Preferred Candidate Profile: Prior experience in the Gems & Jewellery, Retail, or Luxury goods or BFSI sector will be an advantage. Customer-centric attitude and a passion for delivering high-quality service. Interested Candidates Please Share Your Resume On hr@orientjewellers.co.in or call/whats app on 8373099937.

Experience in Complaint Handling. Experience in PMS. Experience Regulatory Affairs/Quality Assurance

Techtonics is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Greetings from Wipro!! Inviting applicant for Walk-in Drive-in Kolkata Location for Medical Device Investigator Experience- 0 to 1 year Qualification- B. Pharm/ M. Pharm / Biomedical & Mechanical engineer/ BSc in Medical Imaging & Radiology Technology/master's in molecular Biology/B.SC Nursing/BDS Only the mentioned qualifications candidates are requested to attend the Walk in drive The current year has passed out students should have original hardcopy Marksheet & Provisional Certificate Walk In Date- 31-July-25 Time to Report- 10 A.M- 1 P.M Documents to carry- Update CV & original govt. ID Card. Should mention at the top of the CV the source of information about the walk-In Walk in Address- Wipro Gate 2 - Plot no. 8&9 Block DM Sector V Salt Lake, Kolkata WB 700091- Near Salt Lake Sector V -Metro Station Candidate should have excellent Communication in English Should be ready for Fixed Night Shift Should have excellent knowledge of Medical Device

We are looking for an Senior Executive/AM CRM for our funded Prop-Tech firm based in Noida, to manage end-to-end customer relationship journey including all aspects of after-sales relationships, ensuring timely and accurate documentation, collections, and resolution of customer issues. Role & responsibilities Timely closure of agreements for buyers and sellers and coordinating the entire documentation till the registry Coordination with bankers, channel partners, internal team, and other departments Strategize & achieve the collection targets Monitor the grievances and escalations received from customers Ensure timely, accurate, and satisfactory solutions are provided to each of these queries. Preferred candidate profile A bachelors degree with a minimum of 3+ years of relevant experience Proven experience in customer relationship management, particularly in the real estate industry, with a focus on post-sales activities. Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers. Strong problem-solving skills and the ability to handle customer inquiries and concerns effectively. Familiarity with CRM software and tools. Results-driven with a customer-centric mindset. Interested candidates can share resume at hr@houseeazy.com or whatsapp 9560078207

customer grievance handling unit Graduation Work exp: 2+ yrs Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. CTC – up to 5.50 LPA (including variables) Directly share CV on 7991936355

About Us Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers. Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers. POSITION OVERVIEW Customer Handling for Retail & OEM Segments with High Satisfaction Level MAIN TASKS AND RESPONSIBILITIES Attending Toll Free Customer Calls & App Delegation of Customer Call for Jost & Hyva in Retail & OEM Segments Closure of Customer Call for Jost & Hyva with timely Resolution Escalating unresolved calls beyond 36 Hours Follow up for scheduled maintenance of Tippers Acting on Online Customer Feedback Enabling Timely Quotation for Spares Dispatching Warranty Spares & VOR POSITION REQUIREMENTS Educational : Any Graduate with 1-3 years of work experience with Good English and Communication Skills Proficiency : Excel & PPT Professional Experience: One or Two years experience in similar role

Role & responsibilities Guest Welcome & Assistance Handling Inquiries & complaints Building Rapport & anticipation needs Maintaining Guest Information Coordination with other departments Operational support Preferred candidate profile 2-6 years of experience in Guest Relations is required Graduation in any domain Preferred candidate will be from aviation/hospitality industry

HELLO, JOBSEEKERS! Greetings from Shining Stars. Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location. Profile - Domestic Process Shifts- Day Shifts/Rotational Shifts Salary- Upto 26k ctc Location- Hazratganj, Gomtinagar Any 12th pass-out with excellent English communication can apply. Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English. What you'll do- Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience What we need- Any 12th pass-out with excellent English communication can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Interview Mode- Walk-in To get your Interview aligned connect with our recruitment desk - 8957243996 (PALAK TIWARI} #cse #bpo #customersupport #customercare #voice #inbound #gurgaon #noida #lucknow #jobs2025 #freshersjob #premiumprocess #nonvoice #domestic #dayshifts #jobs2025 #callcentre #bpojobs #inboundcustomerservice #callshandling #queryresolution.

Scada, Scada control room, CHS, complain Handling, CRM, Power distribution, GIS Network, Distribution, Control room, Electrical Engineer

Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery

Role: Implement and review service processes in assigned dealerships with a view to ensure vehicle uptime and customer satisfaction within the purview of company policies and guidelines. Responsibilities Customer & Product Support - Monitoring field quality issues & reports through FTR to providefeedback to technical service for effectiveinitiation of countermeasures Assistance in new product launch eventsin the region Service Process- Adherence of Service Process Manual (SOP) at Dealership for uniform Process Ensuring warranty Process & timely dispatch of failed parts to FQC. Business Development Service Reach Preferred candidate profile Diploma or Degree in Automobile / Mechanical Engineering. Experience in Field Service to understand the Field Service SOP Thorough Technical knowledge in Automobiles and Service Process for more than 3-4 years of experience