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Senior Manager-Product Support-Cars Tata Motors

5.0 - 10.0 years

11 - 15 Lacs

sanand

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Job Purpose: This role will be responsible for providing expert technical support through THD, support product quality improvements and communicate the changes / improvements in product to ensure faster complaint closure and product issue resolution within organization's operational framework with statutory compliance. Job Responsibility: -Provide technical support on escalated complaint vehicles by diagnostic steps, technical inputs through Command Center. -Plan and Execute field investigations of unresolved complaints in co-ordination with Plant /ERC / Supplier teams. -Drive timely actions on field solutions to unresolved product complaints through daily interactions with Quality. -To ensu...

Posted 2 weeks ago

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