Team Leaders in Health Insurance Process PolicyX.com

3.0 - 7.0 years

0 Lacs

haryana

On-site

As a valuable team member, you will be responsible for delivering team service level components, maintaining quality and productivity targets, and monitoring key performance indicators. Your role will involve effective people management, including staff development and operational management tasks such as managing the floor and ensuring adherence to schedules. Problem resolution will be a key aspect of your responsibilities, along with monitoring calls, providing coaching and feedback, and ensuring the delivery of exceptional customer experiences in every interaction. You will also play a crucial role in training and developing staff, motivating and leading your team, and nurturing future leaders within the organization. Your insights will be instrumental in making recommendations for product and process enhancements based on customer feedback and detailed analysis. Additionally, you will actively contribute to the initial hiring and selection process of front-line employees and compile comprehensive reports on team performance and customer feedback. Effective communication skills will be essential as you will be the focal point for disseminating information between management and the team. Working closely with team members to resolve customer issues and addressing any weaknesses or concerns among agents will be part of your daily routine. Your proactive approach will involve offering innovative solutions and suggestions for continuous improvement of processes and products to the management team.,

Posted 1 day ago

Apply

Maintenance Support Indigo

1.0 - 3.0 years

2 - 5 Lacs

Delhi, India

On-site

IndiGo is looking for a meticulous and proactive Maintenance Support Executive to join our engineering and maintenance team. In this role, you will be crucial in compiling vital operational data, preparing reports, and ensuring smooth administrative and logistical support for our maintenance functions. If you're highly organized, detail-oriented, and thrive in a fast-paced aviation environment, this is an excellent opportunity to contribute to IndiGo's operational excellence. Roles & Responsibilities Prepare and compile various data pertaining to delays, equipment serviceability, manpower, material, and component availability, then follow up with various sections/stations to ensure completeness. Prepare for various meetings like Maintenance Daily Meetings, DDR (Daily Defect Review), and Managers Meetings, compiling necessary reports and conducting follow-ups. Prepare data pertaining to Certifying Staff Authorization and meticulously review their application forms. Maintain comprehensive records for various trainings and On-Job Trainings (OJTs) for both Certifying and Non-Certifying staff. Prepare and develop maintenance data as required by the Manager. Oversee equipment testing and data upkeep , ensuring all records are current and accurate. Prepare monthly production reports to track key performance indicators. Handle the preparation of rosters , monitor leave and daily availability of staff, compile and justify overtime, and generate station visit reports. Carry out actual studies, statistical and analytical surveys/observations on aircraft, work procedures, expenditure, space, and equipment utilization. Provide technical assistance as needed to the maintenance teams. Prepare and check engineering documents for accuracy and compliance. Carry out miscellaneous office-related work to support department operations. Coordinate between various internal and external sections to streamline processes. Execute any other work required by the Reporting Manager. Be aware of and comply with his/her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.

Posted 1 month ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.