Manager, Experience Researcher Mastercard

5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Manager, Experience Researcher at Mastercard, you will play a crucial role in driving the creation of new innovative products developed using customer-centric strategic and design approaches within the Customer Experience & Design (CX&D) program. Your responsibilities will include: - Participating in all phases of the research, strategy, and design process to help define and shape the vision and future state experience for customers. - Ensuring that research activities align with the team's objectives and contribute to informed decision-making. - Developing fit-for-purpose research plans to validate hypotheses and concepts. - Leading and conducting generative and evaluative research met...

Posted 1 month ago

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Manager, Experience Researcher Mastercard

5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Manager, Experience Researcher at Mastercard, you will play a crucial role in shaping and executing customer research strategies to drive the creation of innovative products using customer-centric design approaches. You will be part of a dynamic team focused on delivering excellent customer experiences through a variety of UX disciplines. Your responsibilities will include defining, shaping, and testing strategies to create great experiences for customers and consumers. To excel in this role, you must be observant, curious, and passionate about building the best possible experience for customers. You will be responsible for unearthing actionable insights that drive strategic product and...

Posted 3 months ago

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