51189 Compensation Jobs - Page 42

Job Description Key Responsibilities: Payroll Management Process monthly payroll for on-roll employees across all group entities in compliance with statutory and company policies. Coordinate closely with Branch Finance and HR for inputs related to new hires, exits, bonuses, LTA, gratuity, and other compensation components. Ensure timely payment of salaries, reimbursements, and variable pay. Administer deductions such as PF, ESIC, TDS, PT, LWF and NPS, and file related returns. Compliance & Reporting Ensure compliance with labour laws and tax regulations related to employee compensation. Prepare and file monthly/quarterly/annual statutory returns (e.g., PF, PT, ESI, Form 24Q). Support statutory audits, internal audits, and tax assessments related to payroll and employee costs. Accounting & Reconciliations Pass payroll-related journal entries and ensure accurate cost booking across departments and cost centers. Reconcile payroll ledgers with bank statements and accounting records. Manage provisions for gratuity, leave encashment, and other employee benefit obligations. Employee Support & Documentation Address employee queries related to salary slips, tax declarations, investment proofs, and Form 16. Collaborate with the HR and compliance teams for smooth year-end documentation and declarations. Systems & Process Improvement Work with payroll software (e.g., Workday, SAP, ADP, or similar platforms) for automation and accuracy. Recommend and implement improvements in payroll processing, documentation, and compliance workflows. Other Compliances Handling compliances related to contractors Handling compliances related to PF Trust Corporate Finance Monitoring operating expenses, ensuring proper approval process is followed Preparation of budgets and forecasts related to operating expenses Recharge of corporate costs to branches Understanding of accounting principles Qualifications & Experience Bachelor’s degree in Commerce, Finance, or Accounting; CA Inter/ICWA/MBA (Finance) is a plus. 4–7 years of experience in payroll processing and accounts in a corporate or agency setup. Strong knowledge of Indian payroll laws, TDS, Provident Fund, and other statutory components. Hands-on experience with payroll software and ERP systems (e.g., Tally, SAP, Oracle). Good understanding of basic accounting principles and reconciliations. Ability to maintain confidentiality, accuracy, and attention to detail. Preferred Skills Excellent Excel skills and familiarity with SAP, ADP, Workday, Peoplesoft software. Experience in a media, advertising, or creative services industry is preferred. Strong interpersonal skills and ability to coordinate with cross-functional teams.

What You'll Do The Technical Account Manager is responsible for technical ticket management, strengthening customer satisfaction and expediting solutions for Enterprise customers. This requires being the technical escalation and point, across multiple products to meet support entitlement requirements, providing an optimized customer experience. You will report to the Manager, Technical Support. You will work from the Pune office. What Your Responsibilities Will Be Manage ticket workload, following KPIs, SLAs, CSAT, and TTR goals. Manage enterprise support requests through resolution. Conduct detailed ticket analysis, troubleshooting, and issue replication. Experience establishing communication and engagement with prospects with customers and maintain accurate records in the case tracking system. Provide advanced knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. Participate in troubleshooting sessions, replicating issues, and hosting meetings with customers to address technical requests, providing communications. What You’ll Need To Be Successful At least 3 years of experience supporting enterprise-level software and customers, demonstrating your ability to handle complex technical issues in SaaS solutions. Experienced with a mainstream ERP/CRM/Accounting software package: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday or similar eComm systems is required. Judgment and skills in managing and maintaining customer relationships, being an advocate for their needs. Abilities in troubleshooting, root cause analysis, and providing proactive solutions based on data analysis and ticket trends. Proficiency in Salesforce for ticket queue management, including ticket assignment, workload analysis, and advanced ticket driver analysis. Familiarity with API testing tools like Postman and an excellent understanding of API functionality, database analysis, and data manipulation. Experience working collaboratively across multiple teams, demonstrating your ability to navigate complex organizational structures, technical solutions and drive customer-focused solutions. Require work during US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Avalara is an AI-first company. We expect every engineer, manager, and leader to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, decision-making, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool. We are looking for a Sr. Technical Writer with 7+ years of experience in Content Design and Technical Writing to join our dynamic Product Experience team. You will create user-focused, high- impact product content and shape the voice of Avalara's user interfaces. You will report to Director, Technical Writing. You will collaborate with Product Managers, Designers, and Engineers to define and deliver a content strategy across user interfaces and develop user-focused microcopy, error messages, onboarding flows, and tooltips that enhance the user experience and align with Avalara's brand voice and tone. Conduct user research, usability testing, and A/B testing to ensure content effectiveness and understanding of user needs. Audit and improve existing content for consistency, accessibility, and usability, ensuring compliance with WCAG 2.1 AA standards. Lead the creation and maintenance of style guides, content templates, and governance processes to ensure scalable, high-quality content. Partner with other teams to identify content gaps and propose solutions to enhance the end-to-end-user journey. What Your Responsibilities Will Be You will be a mentor junior writer, ensuring the team delivers cohesive, impactful content. Partner with design, research and support teams to develop a content strategy, including what type of content customers need at each stage of their interaction with our products Advocate for user-centered design principles and the role of content in shaping exceptional product experiences. Help develop and implement efficient content-development processes. Write and refine microcopy, user flows, and in-product guidance to simplify complex workflows and reduce cognitive load. You will collaborate with designers to prototype and improve on content solutions that improve usability and accessibility. Evaluate and revise content to reflect product changes, maintaining version control and clear documentation. You will Partner with User Researchers to gather insights and data-driven feedback on content effectiveness. Work with Engineering teams to ensure technical feasibility and seamless implementation of content solutions. Coordinate with Localization teams to support content translation and ensure consistency across global markets. You will establish and maintain content standards, style guides, and best practices for Content Design. Use analytics and user feedback to measure content performance and iterate for continuous improvement. What You’ll Need To Be Successful You have demonstrated expertise in creating impactful, user-centered content for complex, enterprise-level products. Be prepared to share examples of your work, including how your content improved usability and contributed to our goals. 7+ years of experience in Technical Writing for software products or SaaS platforms. Experience with user-experience principles and how content influences design and usability. Experience conducting user research or usability testing to inform content strategies. Knowledge of accessibility standards (e.g., WCAG 2.1) and best practices for inclusive content. Proficiency with content management tools, design software (e.g., Figma), and analytics platforms. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Avalara is looking for a dedicated and organised Partner Engagement Desk Specialist to join our team. As a Partner Engagement Desk Specialist, you will help support Avalara's partner ecosystem, ensuring our partners have a seamless expertise engaging with our partner programme, navigating our partner portal, and communicating with several teams at Avalara. We ask that you have close coordination with multiple Avalara teams, including Partner Services, Partner Support, Strategic Alliances, Finance, Marketing and Sales. What Your Responsibilities Will Be Partner Programme Expertise: Become an expert on Avalara's partner programme, understanding its structure, benefits, and requirements and educate partners. Expertise with partner portal (PRM) and Salesforce (CRM). Responsible for adherence to programme policy, guidelines, processes. Partner Portal Navigation Assist partners in navigating our partner portal. Troubleshoot any portal-related issues and escalate technical problems. You provide general account management support to partners (commissions, contract, account provisioning). Responsiveness Responsiveness to partner inquiries and requests with accuracy. Engage with partners to gather feedback and identify opportunities for improvement. Help facilitate responses from teams on partner requests/inquiries. Assessment requests to identify critical or blocking issues which are addressed quickly. Communication Project manage partner-related tickets/requests routed to the Avalara teams and coordinate with stakeholders. Build relationships with stakeholders across the Avalara organisation. Facilitate communication between partners and teams to address partner inquiries. Documentation And Reporting Maintain accurate records of partner interactions, issues, and resolutions. Create reports and insights on partner feedback and requirements. Provide updates to teams. Train And Support Develop training materials and resources to help partners. Offer ongoing support to partners as they navigate compliance-related challenges. You will be reporting to Senior Account Executive - AP. What You’ll Need To Be Successful Bachelor's degree in business, marketing, or a related field. Expertise with a customer-facing, in a technology or software company. Project management skills. Expertise with Partner Relationship Management (PRM), Customer Relationship Management (CRM), and issue tracking applications. Salesforce and Jira working knowledge. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We are looking for a dynamic and experienced Employee Relations Specialist to design, execute, and standardize our ER global strategies. This role will increase operational efficiency, foster a culture of fairness and accountability, and ensure application of ER policies and practices worldwide. You are an analytical who can balance strategic vision with tactical execution while promoting a positive employee experience. Youl will report to Senior Director. This is an Individual Contributor role. What Your Responsibilities Will Be Global Strategy & Standardization: You will Design and implement a comprehensive global employee relations strategy that aligns with business objectives and fosters a fair, inclusive, and compliant workplace. Standardize ER processes, and frameworks while accounting for local legal and cultural nuances. Establish metrics, KPIs to measure the effectiveness of ER programs and drive continuous improvement. You will Investigate ER cases for India region and oversee the consistent handling and resolution of complex and sensitive ER cases across regions, ensuring alignment with company values and legal compliance. Implement efficient case management systems to track, analyze, and report on ER trends and outcomes. Provide expert guidance on employee disputes, performance management, investigations, and policy violations. Operational Efficiency & Ownership: You will Partner with HR Business Partners, Legal, Compliance, and senior leadership to provide strategic ER insights and support decision-making. Advise and coach leaders on best practices for addressing employee concerns, mitigating risk, and fostering a positive work environment. Lead the development and delivery of ER training and communication initiatives for managers and employees globally. You will Design scalable and efficient workflows that enable rapid and consistent execution of ER processes across global teams. Ensure investigations while maintaining confidentiality and minimizing organizational risk. Take ownership of global ER initiatives, driving accountability and delivering measurable outcomes. You will Leverage data analytics to identify patterns, assess organizational health, and provide actionable insights for proactive ER strategies. Monitor emerging trends and external benchmarks to refine ER practices and enhance employee experience. Prepare, present regular reports on ER metrics, key findings, and strategic recommendations to senior leadership. What You’ll Need To Be Successful 8+ years of progressive experience in employee relations, labor relations, or HR, with a minimum of 3 years leading ER initiatives. Proven track record of designing and implementing ER strategies and processes. Knowledge of international labor laws, compliance frameworks, and cultural sensitivities. Exceptional emotional intelligence and the ability to handle complex, confidential matters with empathy. Have Analytical mindset with expertise in using data to inform decision-making and measure outcomes. Excellent interpersonal skills with the ability to partner across geographies and organizational levels. Bachelor's degree in human resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., PHR, SHRM-SCP). How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do You will deliver onboarding, up-skilling and intervention training for sales development and sales representatives in Avalara's Pune office. This role is critical to accelerating ramp rate of new employees to lead generation and sales quotas, and creating the conditions of success for sellers in role. What Your Responsibilities Will Be Key Responsibilities: Training Delivery Deliver and manage sales training outputs that cover product knowledge, selling skills and effective process/tool usage. Ensure a practical, hands-on perspective to the training, ensuring that the training is grounded in real-world scenarios and sales situations. Assist in creating examples, case studies, and role-playing activities that are relevant to the sales environment. LOB Insights Collaborate with instructional designers in a consultative role in the creation of impactful sales enablement training outputs, including product, tools and skill-based training materials, and asynchronous courses. Act as the key liaison between the sales team and the instructional designers. Represent specific skills, knowledge gaps, and challenges that the sales team faces and convey this information to the instructional designer to tailor the course content. Identify & Schedule SMEs Identify subject matter experts within LOB, marketing and other teams with strong skills, knowledge and experience who can best support intended training outcomes. Training Need Analysis Monitor key strategic initiatives, anecdotal rep and leader feedback to support training requests for triage. Strategic Plan Alignment Ensure all training outputs align to key performance indicators in order to demonstrate business impact. Sales Communication Support enablement operations communications team by directing pertinent information from sellers, sales leaders, marketing, and other relevant departments to ensure inclusion in Weekly Updates. Quality Assurance & Evaluation Analyze sentiment data and anecdotal learner feedback from post-training surveys. Use data to continuously improve and refine training delivery. Ensure learning solutions are adaptable and scalable across different departments and teams. What You’ll Need To Be Successful Qualifications Bachelor's degree in Business, Education or a related field (Master’s preferred). 5+ years of experience in training delivery, with expertise in backwards design and content development. Proven experience in leading cross-functional teams to deliver successful learning outputs. Strong knowledge of effective communication and interactivity strategies within a training environment. Strong experience in leading and delivering training sessions that facilitate measurable impact. Exceptional project management, communication, and leadership skills. Strong grasp on administration of learning management systems (WorkRamp). Preferred Skills Expertise in public speaking. Strong analytical and organization skills. Strong command of information chunking. Experience working in a fast-paced environment with tight deadlines. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do You will report to the Manager, Tax. You will work from the Pune office full-fledged. You will manage team to support Sales & Use tax filings as part of Avalara Sales & Use product offering. This role is based within the Global Returns Services in Pune, India. Focus on work allocation amongst team members to meet the delivery of the Returns. May have step-in to accomplish the work delivery. You have worked in a previous Tax specific function and be conversant with Word, Excel (can maintain complex spreadsheets), Ppt to a good standard. What Your Responsibilities Will Be Manage SUT filing / preparation tasks for team size of 10 or more Manage tax processing tasks in the team (approx. 50% of the time) Oversee accomplishment of high employee satisfaction and retention; lead development of programs within group to attain high employee satisfaction. Communicate the objective of the project, desired outcomes and measure success. Ensure all Tax filing submissions are completed, and to Avalara targets on efficiency and profitability. Customer-focused with you will explain and convey information to clients (as may be required) Develop as a people manager, supporting employees by providing guidance, training and have regular 1:1's. Partner with manager on employee related issues, performance reviews and career conversations. Play important role for all Exec and Client escalations and propose appropriate RCAPA for future Ensure Applications specific data and reporting is up to date. Maintain a profitable revenue from extra hours performed on client issues. Follow / Establish processes around the Filing tasks across relevant jurisdictions Experience with State filing guidelines; Identify gaps in process and propose appropriate corrective measures Understand possible automation areas and partner with Engineering / Product teams What You’ll Need To Be Successful Qualifications Minimum experience 8 years. Sales & Use SME and experience managing a team for 1 – 2 years min. Have excellent language skills in English (oral and written) MBA in Finance (preferably) How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Avalara Professional Services is seeking an experienced functional consultant familiar with the implementation of software that supports Enterprise Resource Planning (ERP), retail, and e-commerce solutions to join our growing Professional Services team as a Project Consultant in one of our corporate offices. This is an excellent opportunity for you to join an group of professionals dedicated to exceeding customer expectations in the delivery of sales and use tax automation services. You will work from Pune office 5 days in a week. You will report to Manager, implementation What Your Responsibilities Will Be Articulate and manage the scope of work for client-initiated projects related to software and data services. Monitor client projects and to keep projects moving forward with the support of the project team. Understand customer requirements and follow documented best practices for sales and use tax automation. Comprehend and convey our requirements related to business processes, data transformation and reporting. Assist clients with completing testing plans and procedures. Train clients on all Avalara products, integrations, and services. Keep projects and internal systems up to date throughout project lifecycle. What You’ll Need To Be Successful 2 - 3 years of software delivery within the B2B sector. Understand and conceptualize accounting and tax processes. You have experience working with clients at all organizational levels You are teamwork-oriented with a focus on customer satisfaction and business development. Bachelor's degree or equivalent experience. Preferred Qualifications Experience with multiple ERP and e-commerce solutions with a focus on sales order/invoicing processes. Demonstration of the Avalara Success Traits. Excellent references from management, team members and cross-functional employees at Avalara. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Technical Account Manager (TAM) is a critical member of Avalara’s customer support organization, responsible for managing technical tickets, ensuring timely resolution, and driving customer satisfaction for our Enterprise customers . In this role, you will serve as the primary technical point of contact and escalation owner across multiple Avalara products, ensuring that support entitlement requirements are met and exceeded. You will be accountable for delivering an optimized, high-touch support experience by proactively addressing customer needs, coordinating cross-functional resolutions, and fostering trusted relationships. What Your Responsibilities Will Be Manage enterprise-level technical support requests through to resolution, ensuring a timely and effective response. Monitor and maintain ticket workload, tracking against KPIs, SLAs, CSAT, and TTR targets. Conduct in-depth ticket analysis, advanced troubleshooting, and issue replication. Establish and maintain clear communication and engagement with customers, keeping case records up to date in the tracking system. Provide advanced technical expertise on AvaTax, ECM, and SaaS ERP connectors (e.g., Microsoft Dynamics, NetSuite, Oracle). Lead troubleshooting sessions and host technical meetings with customers to address complex support needs and communicate progress and solutions effectively. What You’ll Need To Be Successful Minimum 3 years of experience supporting enterprise-level SaaS solutions and customers. Hands-on experience with mainstream ERP/CRM/accounting platforms such as NetSuite, Microsoft Dynamics/D365, SAP S/4Hana, Oracle, Salesforce, Magento, Shopify, SageX, or Workday. Strong judgment and skills in managing and maintaining long-term customer relationships. Proficiency in troubleshooting, root cause analysis, and delivering data-driven solutions. Experience with Salesforce for case management, ticket assignment, and driver analysis. Familiarity with API testing tools (e.g., Postman) and solid understanding of API integration and database-level diagnostics. Proven ability to navigate complex technical environments and organizational structures. Must be comfortable working US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Global Analytics & Insights (GAI) team is seeking a Data & Analytics Engineering Manager to lead our team in designing, developing, and maintaining data pipelines and analytics infrastructure. As a Data & Analytics Engineering Manager, you will play a pivotal role in empowering a team of engineers to build and enhance analytics applications and a modern data platform using Snowflake, dbt (Data Build Tool), Python, Terraform, and Airflow. You will become an expert in Avalara’s financial, marketing, sales, and operations data. The ideal candidate will have deep SQL experience, an understanding of modern data stacks and technology, demonstrated leadership and mentoring experience, and an ability to drive innovation and manage complex projects. This position will report to Senior Manager. What Your Responsibilities Will Be Mentor a team of data engineers, providing guidance and support to ensure a high level of quality and career growth Lead a team of data engineers in the development and maintenance of data pipelines, data modelling, code reviews and data products Collaborate with cross-functional teams to understand requirements and translate them into scalable data solutions Drive innovation and continuous improvements within the data engineering team Build maintainable and scalable processes and playbooks to ensure consistent delivery and quality across projects Drive adoption of best practices in data engineering and data modelling Be the visible lead of the team- coordinate communication, releases, and status to various stakeholders What You’ll Need To Be Successful Bachelor's degree in Computer Science, Engineering, or related field 10+ years experience in data engineering field, with deep SQL knowledge 2+ years management experience, including direct technical reports 5+ years’ experience with data warehousing concepts and technologies 4+ years of working with Git, and demonstrated experience using these tools to facilitate growth of engineers 4+ years working with Snowflake 3+ years working with dbt (dbt core preferred) Preferred Qualifications Snowflake, Dbt, AWS Certified 3+ years working with Infrastructure as Code, preferably Terraform 2+ years working with CI / CD, and demonstrated ability to build and operate pipelines Experience and understanding of Snowflake administration and security principles Demonstrated experience with Airflow How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do What Will You Do Technical Expertise & Customer Support: Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration: Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach: Uphold Avalara’s ‘Cult of the Customer’ philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule: Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You’ll Need To Be Successful Education & Experience: Bachelor’s in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Technical Support Engineer is the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Manager, Product Support What Your Responsibilities Will Be You will be front line contact for external customers by answering technical support telephone calls, chats and emails Answer questions and troubleshoot issues related to use of SaaS software applications You will be a contact for external customers by answering technical support telephone calls, chats, and emails. Oversee Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary tasks and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department Service level agreements and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system – Jira. What You’ll Need To Be Successful 3+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in Application Support or Product Support Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, or similar systems. Willingness to work in 24/7 environment. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do Avalara is looking for a special someone to join a dynamic company and help us lead a team of sales development Reps to drive continued growth and excitement of our products and bring opportunities to our sales teams. The Sales Development Leader will oversee a team of approximately 10 individuals. Through training and mentoring this group of Sales Development Representatives, you will lead the way for some of our greatest future talent! You are compassionate and emotionally intelligent. You understand a “one size fits all” approach to coaching and developing doesn’t always work. You embrace the different personalities that make up your team and adjust your methods accordingly. Reporting to Director Job Location: Pune Please Note: This is not a remote position. What Your Responsibilities Will Be Train, and Manage a team of Sales Development Reps responsible for creating primarily inbound sales opportunities Motivate Individuals and Team to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives Oversee the effective use of command other CRM tools Work with Sales Operations and SDR Managers to refine processes, talk tracks and update training documentation Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize SDR impact Provide ongoing feedback to website developers and Lead Generation teams to help drive the highest quality responses to the SDR team Compile daily and weekly reports for quality assurance Supporting US clientele and will be required to work in Night Shifts What You’ll Need To Be Successful You have 8 or more years of experience in sales management for Inside Sales, Business Development, or SDR teams – preferably in SaaS or technology sales call centers and people management role Skill set of identifying great talent and scaling a successful team (successful SDRs typically promote within 12-18 months which makes hiring and training a particularly important aspect of the job) Experience being while working in high growth, Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment Innovative and with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion and Fun through high motivational energy Experience with Chilipiper, ExecVision/Gong or Outreach preferred How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Senior Manager, Technical Support , reporting to the Director of Global Support Operations, will lead a team of support professionals to deliver exceptional technical assistance to customers. This role manages daily operations, optimizes support processes, and drives cross-functional collaboration to enhance customer satisfaction. Additionally, the Senior Manager will help shape and implement strategies to improve support services and elevate the overall customer experience. What Your Responsibilities Will Be Team Leadership You will lead a team of technical support professionals, including first-line managers and leads Set performance goals, conduct evaluations, and foster a collaborative, high-performing team culture Technical Support Operations You will oversee daily support operations to ensure effective issue resolution Implement and increase support processes to drive efficiency and meet SLA targets Collaborate with global teams to improve KPIs and enhance the customer experience Customer Interaction You will manage escalations, providing expert guidance to resolve complex technical issues Engage with customers to understand challenges, identify root causes, and deliver effective solutions Communicate technical concepts clearly to both technical and non-technical stakeholders Cross-Functional Collaboration You will partner with product, sales, marketing, and training teams to share insights and improve product and service delivery Align support strategies with our goals through active participation in cross-functional initiatives Performance and Reporting You will analyze support metrics and customer feedback to identify trends and improvement opportunities Deliver regular performance reports and insights to senior leadership Continuous Improvement You should champion initiatives that improve support quality, efficiency, and customer satisfaction Stay current with industry trends to introduce innovative solutions and best practices What You’ll Need To Be Successful Bachelor's degree in a relevant technical field (e.g., Computer Science, Information Technology). 12+ years of experience building a technically focused, customer-facing, advanced experience support team and cross-functional collaboration with other teams Exceptional leadership and team management skills, with the ability to motivate and inspire a technical support team. Proficient in CRM platforms (e.g., Salesforce, ServiceNow) and experienced in managing multi-channel support (chat, phone, email, portal) Skilled in support process engineering and service improvement Analytical mindset with the ability to analyze complex technical problems and develop effective solutions. Experience with customer relationship management (CRM) software and support ticketing systems. Excellent knowledge of CRM tools like Salesforce, Service now etc. Flexibility to work in rotational night shifts(Work from office 5 days a week) How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do You will report to the Manager, Technical Support. You will work from the Pune office full fledged. The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support ecosystem, handling escalations, documenting customer interactions, troubleshooting issues, escalating to engineering and ensuring resolution. The Expert is also maintain Avalara's 'Cult of the Customer' philosophy, with a focus on enhancing overall customer satisfaction. What Your Responsibilities Will Be You will be a Subject Matter Expert on Avalara product integrations. You will mentor and advise support teams and associated PODs. You will simplify customer interactions for support requests. You will manage and resolve Level 3 technical issues for AvaTax, ECM, and related Connectors. You will conduct detailed ticket analysis, troubleshooting, and issue replication. You will experience interpreting and responding to customer requests with customers and maintain accurate records in the case tracking system. You will provide expert knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. You will manage ticket workload to meet department Service level agreements(SLA's), CSAT, and TTR goals with high documentation quality. You will handle technical escalations requiring assistance from other departments and partners. You will advocate for the customer within Avalara, leading issues to resolution across departments. What You’ll Need To Be Successful 4+ years of experience in Advanced Technical Support, Product/Project Management, QA, Business Analysis, or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/Web Services experience. Proficient in API and workflow analysis across ERP, e-Commerce, and Marketplace platforms. Experience with ERP/CRM/Accounting software like NetSuite, Microsoft Dynamics, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday, or similar systems is required. Advanced troubleshooting and escalation skills. Proficient in API testing tools like Postman. Experience collaborating and advocating for customers. Advanced customer relationship, call management, and Microsoft Office skills. Work during US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do We're looking for a VAT Analyst to join our team! You'll manage VAT and EORI applications, processing certificate and service changes across multiple countries. You'll also support customers by providing clear, accurate guidance throughout these processes to guarantee a smooth experience. You are communicative, and comfortable working across systems such as Salesforce, SharePoint, and internal tracking tools. You'll also help identify and address process improvements, collaborating with colleagues across departments, and ensuring our operational standards are met. You will report to the Team Lead of Taxation. What Your Responsibilities Will Be Process VAT/EORI applications, Power of Attorney updates, and service cancellations across multiple jurisdictions, ensuring adherence to operational targets and quality standards. Deliver concise, and applicable customer communication, guiding them through the process to avoid delays. Prepare and submit accurate application packs to tax vendors and authorities, coordinating with customers to resolve any queries. Maintain up-to-date records in internal systems (Product platforms, SharePoint, Salesforce, trackers) and follow up on pending actions. Respond to customer queries and Salesforce cases and empathy, taking full ownership of the resolution process. Manage shared mailboxes and case queues, escalating to maintain workflow efficiency. What You’ll Need To Be Successful 2+ years of prior experience in VAT processes, experience in compliance or tax support roles will also be considered. Engage in clear and thoughtful communication in both written and verbal forms with diverse teams and stakeholders in different geographies. Collaborative, go-getter, and open to learning How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The SUT Quality Analyst plays a critical role in ensuring the accuracy, compliance, and consistency of tax return preparation and filings across jurisdictions. This role audits transactional and compliance processes, identifies gaps, and partners with Operations to improve, risk mitigation, and customer experience. You will report to Manager, QA What Your Responsibilities Will Be Conduct detailed quality audits of Sales and Use Tax (SUT) returns and compliance activities Ensure compliance with jurisdiction-specific tax laws and internal process controls Identify errors, trends, and process gaps with clear audit documentation Collaborate with Operations to drive corrective and preventive actions Support root cause analysis and continuous improvement initiatives Stay updated on Sales and Use Tax regulations across jurisdictions Track and report audit outcomes, error rates, and metrics using dashboards Help create process documentation, training content, and best practices Partner with SMEs to refine audit criteria and adapt to regulatory changes Participate in internal and external compliance audits Contribute to automation and system improvements for quality assurance What You’ll Need To Be Successful Qualifications You should have a bachelor's degree in Accounting, Finance, Business Administration, or a related field You should have 2+ years of experience in Sales and Use Tax compliance, audit, or operations You understand multi-jurisdictional Sales and Use Tax rules and filing requirements You're comfortable using tax technology platforms You work well independently and thrive in a collaborative settings You're proficient in excel (can perform complex functions) ; Power BI or data visualization experience is an added advantage Preferred Skills Prior experience in a quality assurance or audit-focused role Exposure to ERP systems for tax reporting Knowledge of Six Sigma or process improvement methodologies Success Metrics Accuracy rate of audited tax returns Reduction in operational error rates over time Timely completion of audits and issue resolution Contribution to improved process documentation and compliance outcomes Positive collaboration and feedback from Operations and Compliance leadership How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What makes Techjays an inspiring place to work At Techjays, we are driving the future of artificial intelligence with a bold mission to empower businesses worldwide by helping them build AI solutions that transform industries. As an established leader in the AI space, we combine deep expertise with a collaborative, agile approach to deliver impactful technology that drives meaningful change. Our global team consists of professionals who have honed their skills at leading companies such as Google, Akamai, NetApp, ADP, Cognizant Consulting, and Capgemini. With engineering teams across the globe, we deliver tailored AI software and services to clients ranging from startups to large-scale enterprises. Be part of a company that’s pushing the boundaries of digital transformation. At Techjays, you’ll work on exciting projects that redefine industries, innovate with the latest technologies, and contribute to solutions that make a real-world impact. Join us on our journey to shape the future with AI. We are seeking a highly motivated and analytical HR and Finance Analyst to join our growing team. This dual-role position is ideal for someone who thrives in cross-functional environments, combining strong financial acumen with human resource insight. The ideal candidate will drive data-informed decision-making by leveraging traditional and AI-powered tools, ensuring operational and financial excellence. Minimum Qualification : Bachelor’s degree in Human Resources, Business Administration, MBA or Post-Graduate degree in HR or related domain Experience : 1- 5 years Primary Skill: Financial Analysis and Reporting, Payroll Management, Tax Calculation and Compliance, AI-driven tools for Finance, Employee Benefits Administration, Accounting Software Proficiency, GST & TDS calculations and filings, Financial Data Analysis, Payroll Initiation and Payslip Generation, Financial Reporting and Reconciliation Secondary Skills: HRMS platforms, Data-Driven Financial Modeling, Employee Reimbursement Processes, Financial Audits, Tax Filing, Understanding of Labor Laws and Statutory Compliance, Excel Advanced Formulas and Macros, Experience with Cloud-Based Payroll Systems, Employee Engagement & HR Metrics Tracking, Conflict Resolution & Communication Skills, Familiarity with Automated Invoicing, Familiarity with Financial Dashboards Work Location: Coimbatore Essential Expertise: Automating repetitive finance functions and HR workflows to improve efficiency Analyzing financial and workforce data to support executive decision-making Balancing recruitment, payroll, compliance, tax, and financial forecasting responsibilities Expertise in HR and finance systems integration Strong understanding of AI-driven tools to automate financial processes and reporting Ability to use advanced analytics for financial decision-making Knowledge of compliance and financial regulations, particularly in a multi-state or international context Roles and Responsibilities : Process and manage end-to-end employee payroll while ensuring accurate deductions, statutory compliance, and timely disbursement. Generate and distribute payslips while maintaining confidentiality of sensitive payroll information. Calculate and process employee taxes, deductions, and government remittances. Prepare financial reports including profit and loss statements, balance sheets, and cash flow forecasts. Collaborate with HR and finance teams for accurate payroll data integration, benefits administration, and compliance tracking. Maintain detailed financial records and documentation to meet audit and compliance requirements. Address and resolve employee queries related to payroll, benefits, and taxation. Leverage AI-powered tools for efficient payroll management, tax calculation, and financial analysis. Ensure compliance with all applicable legal regulations in both finance and HR activities. Coordinate with vendors and external auditors for tax filings and financial reviews. Manage reimbursements, compensation adjustments, incentives, and other payroll elements accurately. Handle end-to-end GST and TDS computations, filings, and ensure timely compliance with government regulations. Identify and implement process improvements to enhance payroll and finance operations. Maintain confidential financial and employee information with high integrity. Drive automation in financial processes to ensure consistency and operational efficiency. Support recruitment and HR processes through finance-related documentation and verifications. Stay updated on current tax laws, statutory requirements, and labor law changes related to payroll and benefits. What we offer: Best in class packages Paid holidays and flexible paid time away Casual dress code & flexible working environment Work in an engaging, fast paced environment with ample opportunities for professional development. Medical Insurance covering self & family up to 4 lakhs per person. Diverse and multicultural work environment Be part of an innovation-driven culture that provides the support and resources needed to succeed.

Job Title: MIS Executive (Google Sheets Expert – Stable Career Profile Preferred) Location: Greater Kailash Part-2, New Delhi Salary: Up to ₹40,000 per month (Based on experience and skills) Employment Type: Full-Time Experience Required: 2 to 5 Years About The Role We are hiring a smart and detail-oriented MIS Executive to directly support Mr. Rahul Jain , a renowned leadership coach and business mentor. The ideal candidate will have a strong command over Google Sheets and MIS reporting , along with a proven track record of career stability . Preference will be given to candidates residing in or near Greater Kailash Part-2 or in South Delhi , who are well-versed in data analysis, report automation, and dashboard creation . Key Responsibilities Maintain and update all MIS reports and dashboards regularly Work extensively on Google Sheets and Excel to manage real-time data Analyze large datasets and provide business insights Automate reports and build efficient tracking mechanisms Ensure data accuracy and timely report submissions Coordinate with cross-functional teams for data collection and validation Support the leadership with ad-hoc data and analytics needs Who Should Apply? Candidates with 2–5 years of experience in MIS, Data Analysis, or Reporting roles Professionals who are well-versed in Google Sheets, Excel (including formulas, pivot tables, charts, macros) Individuals with a stable job history and commitment to long-term roles Candidates living in or near Greater Kailash, Nehru Place, Lajpat Nagar, South Ex, or nearby South Delhi areas (30-40 min travelling distance from office) Highly preferred: Those who have worked directly under senior professionals or coaches Key Skills Required Google Sheets (Advanced Level) MIS Reporting Microsoft Excel (Advanced) Data Analysis Dashboards & Automation Report Accuracy & Timeliness Career Stability & Reliability Time Management Communication Skills Business Intelligence (Basic understanding) Why Join Us? Work directly under the mentorship of Rahul Jain Competitive compensation up to ₹40,000/month Opportunity to gain leadership exposure Be part of a professional, fast-paced, and growth-focused environment Preferred work location for South Delhi residents – no long commutes! Apply now if you are passionate about data, committed to excellence, and want to work directly with a business mentor of national repute! Skills: datasets,report accuracy & timeliness,data analysis,google sheets,excel,data validation,reporting,microsoft excel (advanced),google sheets (advanced level),communication skills,ad-hoc,business intelligence,dashboard design,advanced excel skills,dashboards,time management,sheets,career stability & reliability,automation,mis,data collection,business intelligence (basic understanding),leadership,excel dashboards,dashboards & automation,data visualization,mis reporting,data,data analytics,business knowledge

Job Title: MIS Executive (Google Sheets Expert – Stable Career Profile Preferred) Location: Greater Kailash Part-2, New Delhi Salary: Up to ₹40,000 per month (Based on experience and skills) Employment Type: Full-Time Experience Required: 2 to 5 Years About The Role We are hiring a smart and detail-oriented MIS Executive to directly support Mr. Rahul Jain , a renowned leadership coach and business mentor. The ideal candidate will have a strong command over Google Sheets and MIS reporting , along with a proven track record of career stability . Preference will be given to candidates residing in or near Greater Kailash Part-2 or in South Delhi , who are well-versed in data analysis, report automation, and dashboard creation . Key Responsibilities Maintain and update all MIS reports and dashboards regularly Work extensively on Google Sheets and Excel to manage real-time data Analyze large datasets and provide business insights Automate reports and build efficient tracking mechanisms Ensure data accuracy and timely report submissions Coordinate with cross-functional teams for data collection and validation Support the leadership with ad-hoc data and analytics needs Who Should Apply? Candidates with 2–5 years of experience in MIS, Data Analysis, or Reporting roles Professionals who are well-versed in Google Sheets, Excel (including formulas, pivot tables, charts, macros) Individuals with a stable job history and commitment to long-term roles Candidates living in or near Greater Kailash, Nehru Place, Lajpat Nagar, South Ex, or nearby South Delhi areas (30-40 min travelling distance from office) Highly preferred: Those who have worked directly under senior professionals or coaches Key Skills Required Google Sheets (Advanced Level) MIS Reporting Microsoft Excel (Advanced) Data Analysis Dashboards & Automation Report Accuracy & Timeliness Career Stability & Reliability Time Management Communication Skills Business Intelligence (Basic understanding) Why Join Us? Work directly under the mentorship of Rahul Jain Competitive compensation up to ₹40,000/month Opportunity to gain leadership exposure Be part of a professional, fast-paced, and growth-focused environment Preferred work location for South Delhi residents – no long commutes! Apply now if you are passionate about data, committed to excellence, and want to work directly with a business mentor of national repute! Skills: datasets,report accuracy & timeliness,data analysis,google sheets,excel,data validation,reporting,microsoft excel (advanced),google sheets (advanced level),communication skills,ad-hoc,business intelligence,dashboard design,advanced excel skills,dashboards,time management,sheets,career stability & reliability,automation,mis,data collection,business intelligence (basic understanding),leadership,excel dashboards,dashboards & automation,data visualization,mis reporting,data,data analytics,business knowledge

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role MRC builds applications which are used by Falcon users, threat researchers and other teams within the Research & Development and Data Science organization. This position is expected to add automated testing capabilities to ensure the quality. Automated testing should focus more on End-To-End test and integration testing. This person should be capable of independent execution, problem solving and demonstrate passion towards engineering excellence. Able to lead the testing efforts and make critical technical decisions What You’ll Do Understand the business use cases, identify key areas to add End-to-End test cases Design and architect comprehensive test automation frameworks for complex applications Lead and mentor team members in developing robust E2E and integration test strategies Drive technical decisions regarding testing tools and frameworks Establish quality metrics and KPIs for the testing organization Collaborate with cross-functional teams to implement best practices in test automation Design and implement scalable test infrastructure and CI/CD pipelines Provide technical leadership in quality engineering practices What You’ll Need BS or more in Computer Science 6+ years of experience in Quality Assurance (QA) manual plus automation role in product based companies. Expert-level knowledge in modern test automation frameworks (Selenium, Cypress, TestNG) Strong programming skills in Python, Go, or similar languages Proven experience in designing and implementing test automation architectures Deep understanding of CI/CD practices and tools Advanced experience in API testing and microservices architecture Expertise in performance testing and monitoring tools (Grafana, etc.) Strong knowledge of cloud services (AWS) and infrastructure Advanced experience with database technologies (MySQL, Cassandra, ElasticSearch) Demonstrated leadership in driving quality initiatives across teams Strong system design and architecture skills Experience in mentoring junior team members Excellence in cross-team collaboration and communication Bonus Points Security domain experience Advanced knowledge of Agile methodologies Experience leading technical initiatives across multiple teams Contributions to open-source testing frameworks Experience with cloud-native testing approaches Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role MRC builds applications which are used by Falcon users, threat researchers and other teams within the Research & Development and Data Science organization. This position is expected to add automated testing capabilities to ensure the quality. Automated testing should focus more on End-To-End test and integration testing. This person should be capable of independent execution, problem solving and demonstrate passion towards engineering excellence. Able to lead the testing efforts and make critical technical decisions What You’ll Do Understand the business use cases, identify key areas to add End-to-End test cases Design and architect comprehensive test automation frameworks for complex applications Lead and mentor team members in developing robust E2E and integration test strategies Drive technical decisions regarding testing tools and frameworks Establish quality metrics and KPIs for the testing organization Collaborate with cross-functional teams to implement best practices in test automation Design and implement scalable test infrastructure and CI/CD pipelines Provide technical leadership in quality engineering practices What You’ll Need BS or more in Computer Science 6+ years of experience in Quality Assurance (QA) manual plus automation role in product based companies. Expert-level knowledge in modern test automation frameworks (Selenium, Cypress, TestNG) Strong programming skills in Python, Go, or similar languages Proven experience in designing and implementing test automation architectures Deep understanding of CI/CD practices and tools Advanced experience in API testing and microservices architecture Expertise in performance testing and monitoring tools (Grafana, etc.) Strong knowledge of cloud services (AWS) and infrastructure Advanced experience with database technologies (MySQL, Cassandra, ElasticSearch) Demonstrated leadership in driving quality initiatives across teams Strong system design and architecture skills Experience in mentoring junior team members Excellence in cross-team collaboration and communication Bonus Points Security domain experience Advanced knowledge of Agile methodologies Experience leading technical initiatives across multiple teams Contributions to open-source testing frameworks Experience with cloud-native testing approaches Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

About the Company: AQM Technologies is a trusted software testing consultancy specializing in the BFSI sector, helping financial institutions deliver high-quality, compliant, and reliable digital banking solutions. About the Role: We are seeking a detail-oriented Finacle Test Engineer with expertise in RLOS (Retail Loans)/ Treasury/ Trade Finance. The role involves end-to-end functional validation of core banking applications built on the Finacle platform . You will be responsible for designing and executing test cases, identifying and managing defects, and working closely with cross-functional teams to ensure the quality and stability of the Finacle modules . The ideal candidate will participate in various stages of the testing lifecycle, including functional, regression, integration, and UAT testing. Supporting Finacle patch validations, environment migrations, and upgrades may also be required. Responsibilities: Designing and executing test cases. Identifying and managing defects. Working closely with cross-functional teams. Participating in various stages of the testing lifecycle. Supporting Finacle patch validations, environment migrations, and upgrades. Qualifications: Should have passed B.E./ B.Tech in any stream OR MCA / M.Sc.(IT) / [B.Sc. (IT) / BCA + 2+ years of work experience as a Test Engineer Required Skills: Minimum 3 years of experience in QA/testing within the banking domain, primarily focused on Finacle- RLOS (Retail Loans)/ Treasury/ Trade Finance modules. Proficiency in testing additional Finacle modules, including Core, CRM, CASA, Loans, and Payments. Strong background in manual testing, with the ability to design and execute detailed test cases and document results. Practical experience using defect management tools like JIRA, HP ALM, or Bugzilla. Familiarity with Agile/Scrum methodologies , with the ability to participate in sprint cycles. Excellent communication skills for effective coordination with stakeholders and cross-functional teams. Preferred Skills: ISTQB Foundation or Advanced certification is desirable. Pay range and compensation package: Location: Mumbai/Chennai Experience: 2.5+ years Employment Type : Full-Time Notice Period : Immediate-30 days only I

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role MRC builds applications which are used by Falcon users, threat researchers and other teams within the Research & Development and Data Science organization. This position is expected to add automated testing capabilities to ensure the quality. Automated testing should focus more on End-To-End test and integration testing. This person should be capable of independent execution, problem solving and demonstrate passion towards engineering excellence. Able to lead the testing efforts and make critical technical decisions What You’ll Do Understand the business use cases, identify key areas to add End-to-End test cases Design and architect comprehensive test automation frameworks for complex applications Lead and mentor team members in developing robust E2E and integration test strategies Drive technical decisions regarding testing tools and frameworks Establish quality metrics and KPIs for the testing organization Collaborate with cross-functional teams to implement best practices in test automation Design and implement scalable test infrastructure and CI/CD pipelines Provide technical leadership in quality engineering practices What You’ll Need BS or more in Computer Science 6+ years of experience in Quality Assurance (QA) manual plus automation role in product based companies. Expert-level knowledge in modern test automation frameworks (Selenium, Cypress, TestNG) Strong programming skills in Python, Go, or similar languages Proven experience in designing and implementing test automation architectures Deep understanding of CI/CD practices and tools Advanced experience in API testing and microservices architecture Expertise in performance testing and monitoring tools (Grafana, etc.) Strong knowledge of cloud services (AWS) and infrastructure Advanced experience with database technologies (MySQL, Cassandra, ElasticSearch) Demonstrated leadership in driving quality initiatives across teams Strong system design and architecture skills Experience in mentoring junior team members Excellence in cross-team collaboration and communication Bonus Points Security domain experience Advanced knowledge of Agile methodologies Experience leading technical initiatives across multiple teams Contributions to open-source testing frameworks Experience with cloud-native testing approaches Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role MRC builds applications which are used by Falcon users, threat researchers and other teams within the Research & Development and Data Science organization. This position is expected to add automated testing capabilities to ensure the quality. Automated testing should focus more on End-To-End test and integration testing. This person should be capable of independent execution, problem solving and demonstrate passion towards engineering excellence. Able to lead the testing efforts and make critical technical decisions What You’ll Do Understand the business use cases, identify key areas to add End-to-End test cases Design and architect comprehensive test automation frameworks for complex applications Lead and mentor team members in developing robust E2E and integration test strategies Drive technical decisions regarding testing tools and frameworks Establish quality metrics and KPIs for the testing organization Collaborate with cross-functional teams to implement best practices in test automation Design and implement scalable test infrastructure and CI/CD pipelines Provide technical leadership in quality engineering practices What You’ll Need BS or more in Computer Science 6+ years of experience in Quality Assurance (QA) manual plus automation role in product based companies. Expert-level knowledge in modern test automation frameworks (Selenium, Cypress, TestNG) Strong programming skills in Python, Go, or similar languages Proven experience in designing and implementing test automation architectures Deep understanding of CI/CD practices and tools Advanced experience in API testing and microservices architecture Expertise in performance testing and monitoring tools (Grafana, etc.) Strong knowledge of cloud services (AWS) and infrastructure Advanced experience with database technologies (MySQL, Cassandra, ElasticSearch) Demonstrated leadership in driving quality initiatives across teams Strong system design and architecture skills Experience in mentoring junior team members Excellence in cross-team collaboration and communication Bonus Points Security domain experience Advanced knowledge of Agile methodologies Experience leading technical initiatives across multiple teams Contributions to open-source testing frameworks Experience with cloud-native testing approaches Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.