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2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.
Posted 23 hours ago
0.0 - 1.0 years
0 - 0 Lacs
Vadodara, Gujarat
On-site
Company Name: WiseDV India Pvt. Ltd. Company Profile: WiseDV Inc. USA is in the business of developing Video Conferencing, Video Streaming, Ad Insertion, Face Recognition, and Image processing products. WiseDV India Based in O P Road, Vadodara, India is looking to expand its design and development team at various levels. Roles and Responsibilities: You will be working at night with engineers, customers, and the CEO to understand the concepts and requirements You will be responsible to test and debug the hardware and software for the products offered by WiseDV. You will also be responsible for supporting customers and developing the advanced technologies for the products offered by WiseDV. Testing of new features developed by developers during your free time. When developers inform that any feature is working fine then deploy a newly developed or updated feature on the customer's computer. Necessary training will be provided. To make Proper Documentation. The company has a Service Level Agreement with the customers, the support engineer must reply to the customer within 5 minutes. It is a must to respond and fix/troubleshoot issues as soon as possible / or refer to documents. Any issue reported by a customer must be resolved in 15 to 20 minutes. If it can not be fixed immediately ask seniors. Use your own troubleshooting skills to fix the issue. Remember what is taught. Make a note when anyone trains you. when required you will be coordinating project activities with WiseDV's resources. Candidate profile: Good Written English Language skills Good problem solving skills Quick Learner Understanding of Video / Audio Quality and Networking protocols is beneficial Education: Diploma / Degree in IT / Computer Science / EC/Electronics/BCA/MCA/BSC/MSC Ability to work in part or full night shift Experience: 0 to 5 years Compensation/Salary: As per industry standard Website : www.wisedv.com Job Type: Full-time Pay: ₹10,505.00 - ₹51,158.00 per month Benefits: Flexible schedule Leave encashment Provident Fund Ability to commute/relocate: Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 1 year (Required) Language: English (Required) Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Required) Work Location: In person
Posted 23 hours ago
0.0 - 1.0 years
0 - 0 Lacs
Ahmedabad, Gujarat
On-site
Role Summary The Management Executive will work full-time from office and will be primarily engaged in the above assignment, with opportunities to contribute to other consulting projects as and when required. The role demands strong communication skills, stakeholder engagement, document drafting, and a solid understanding of sustainability and emerging technologies. Key Responsibilities Coordinate and communicate effectively with diverse stakeholders. Prepare Information, Communication, and Education (ICE) material for awareness and outreach. Draft key project documents such as Requests for Proposal (RFPs) and mobility purchase agreements. Assist in developing policy advocacy papers and related research. Support other assignments as and when required. Required Qualifications & Skills Excellent, polite, and persuasive communication skills in English (oral and written). MBA required Preferably LLB. Proficiency in the use of AI and LLM tools with an understanding of their limitations. Awareness of Sustainable Development Goals (SDGs), Renewable industry knowledge, carbon credit trading mechanisms, and ESG compliance. Strong drafting and documentation skills. Engagement Terms & Compensation Contract Duration: 1 year, extendable based on performance and project requirements. Remuneration: Competitive monthly compensation as per industry standards. Incentives: Performance-based bonuses linked to achievement of specific milestones. Job Type: Contractual / Temporary Contract length: 12 months Pay: ₹35,000.00 - ₹40,000.00 per month Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you aware of Sustainable Development Goals (SDGs), carbon credit trading mechanisms, and ESG compliance? (Yes or No, Mention experience if yes) Whats your current Salary ? (Monthly) Whats your expected Salary ? (Monthly) Education: Master's (Preferred) Location: Ahmedabad, Gujarat (Preferred) Work Location: In person
Posted 23 hours ago
1.0 years
0 Lacs
Bihar Sharif, Bihar, India
On-site
About Indus Action At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a Do Tank; We desire candidates who want to partner with the Sarkar (state) service of our audacious mission of systematically making welfare access sustainable and frictionless for our vulnerable citizens and their families. Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO) combined with our operating values of Listen.Act.Change. - we commit to nurturing active citizens and supporting enterprising individuals with a growth mindset, professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We offer high cross-functional learning within the ecosystem as well. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you. Project Description The program with the Department of Labour Resources in Bihar has been started in 2025, and entails work on policy and process redesigning, capacity building, grievance redressal, and registration drives on the ground, among other things. As the Senior Manager, you will be expected to lead operations from Indus Action for the department, which may include the following: ● Collaborate with other organisations in the Project Management Unit (PMU) ● Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process flows, etc ● Create policy or scheme-related memos or briefs ● Design and implement initiatives to improve the implementation of schemes delivered by the department ● Actively scout for and onboard partners to support Indus Action's work ● Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved ● Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with them, in continuing the ongoing work and building upon it through new partnerships as needed. Requirements Knowledge and Technical Skills ● Stakeholder Management ○ Has led and managed a team of 3+ people through a project for 1+ year ○ Partnered with the government and built relations across levels (District and State) to drive large-scale projects for 2+ years ● Project Management ○ Has managed and delivered projects end-to-end for at least 3+ years ○ Is well-versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation. ● Data & Technology ○ Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother ○ Has strong analytical skills to create strategies and analyse data ○ Support in the design and Implementation of new projects (portal/dashboards) as per requirement and create plans to be able to maintain the existing applications. ○ Coordinate with the technical personnel and government stakeholders while ensuring the team members are actively working toward established milestones. ○ Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects. ○ Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives. ● Research and Analysis ○ Has worked on at least 1 project involving fieldwork/primary research (preferred) ○ Has experience with secondary research and data analysis ○ Has strong report-writing skills Core Competencies ● Citizen Focussed Mindset: Place the vulnerable citizen at the centre of everyaction. ● Entrepreneurial Energy: Take ownership of time and resources to deliver solutions. ● Dealing with Ambiguity: Demonstrate grace under pressure and adapt through progressive elaboration. ● Growth Mindset: View every experience as an opportunity for growth. ● Collaboration: Build productive partnerships with both internal and external stakeholders. Education and Experience ● The applicant must be a Masters Degree Holder with at least 4-5 years of workexperience, preferably in the social sector. ● A strong local understanding of language (Hindi), culture, and terrain is preferred. Benefits Compensation The Sr. Manager will be compensated between INR 7-11 lacs per annum based on educational qualifications and past experiences. Other benefits include Health Insurance for the family, Professional Development Allowance, Travel Allowance, and EPF. Indus Action doesn’t provide laptops to employees; however, it bears certain maintenance costs, up to INR 12,000 per annum.
Posted 23 hours ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for being the escalation point of contact for all high level break/fix and maintenance issues or events for the OC. Provides subject matter expertise for CRAN, CMTS, transport, Video, CDV, HSI and works closely with the engineering teams. Performs a variety of highly complex analytical duties in the planning development, testing and evaluation of Comcast's network. Responds to escalations and resolves issues that arise from hardware and software failures. Manages network tuning, performance and designs strategies and makes recommends to improve network performance. Job Description Core Responsibilities Performs a variety of highly complex analytical duties in the planning, development, testing and evaluation of Comcast's network, including CRAN, CMTS and the IP platform and Video platform. Works closely with engineering and national teams on network operations to ensure proper and efficient operations of the network. Measures volume and performance of the network traffic; identifies utilization and performance issues; designs strategies and recommendations to improve network performance. Provides necessary support for additions and changes. Devises and implements strategies for solving network issues or increasing network performance, including the development and production of network system documentation and instructional and procedural manuals for other employees to utilize in order to resolve problems or make network improvements. Supports all the OC tools and alarms, analyze systems needs and determines priority of devices attached to the network. Ensures the availability of networking services; studies, evaluates, analyzes and monitors the network to determine problem areas and/or areas of concern. Monitors and isolates outages and impairments. Ensures that server databases and other related resources are properly maintained and devises strategies to improve performance of the network. Provides subject matter expertise for all network equipment, technical training and support to other operational groups. Updates code and software to ensure proper system performance. Engineer 2 performing Network Desk duties performs the following: Determines if the network, or a portion of the network, needs to be shut down to resolve complex issues. Provides technical support for the capacity and utilization reporting and tuning across the product lines. Tests, monitors and analyzes the network to isolate outages across all product lines. Performs port turn ups and downs on CRAN aligned to the agreed to demark matrix. Develops changes and improvements in the network including re-routing of traffic. Provisions DWDM and CWDM circuits. Engineer 2 performing Video Desk duties performs the following: Participates in the review of video failures, as appropriate and provides feedback to prevent future occurrences within the established post mortem process. Accountable for video configuration audits and adherence to the golden configuration. Supports national desk for DSG and 2way conduit applications. Supports all channel migration from the headend to the CRAN. Supports all SD and HD channel launches. Uses all available tools to monitor and isolate IP video outages and impairments. Maintains all IP video delivery devices (i.e. RPD's, OM-1000's and NC-1500's). Performs MPEG troubleshooting through a variety of highly complex analytical duties in the testing and evaluation of Comcast's network. Provides operational support for the DAC and DNCS in conjunction with engineering and AVS. Directs Headend Technician(s) in troubleshooting network issues for video, ADS and Switched Digital video. Engineer 2 performing CHSI Desk duties performs the following: Devises modulation changes to the CHSI QAMs. Acts as the SME in isolating problems between the CMTS, transport distribution and subscriber Modem equipment. Ensures the CHSI network is optimally engineered. Analyzes and troubleshoots networks such as: CHSI Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and CHSI configurations. Provides technical support during the deployment of the CHSI product or the installation of additional CMTS's in the market. Engineer 2 performing CDV Desk duties performs the following: Provides technical support during the deployment of the CDV product or the installation of additional soft switches in the market. Monitors and clears all hung COPS processing. Supports the implementation of new capacity associated with the facilities and trunking for PSTN interconnection. Acts as the SME in isolating problems between the switch service provider, transport distribution and subscriber telephony equipment. Provides subject matter expertise for all voice equipment, technical training and support to other operational groups. Ensures the voice network is optimally engineered. Analyzes and troubleshoots networks such as: Voice Infrastructure, CRAN/CMTS and transport. Designs, conducts and interprets database and switch translations. Engineer 2 performing Systems Desk Specific function performs the following: Designs and creates tools that gather and integrate data from disparate systems (such as Comcast billing, ticketing, provisioning and network monitoring systems, among others). Designs, codes, tests, deploys and evaluates highly reliable programs in Perl, C, C++, C#. Designs, codes, tests, deploys and evaluates highly reliable web pages in PHP, ASP, JavaScript, Script etc. Collaborates with Engineering, Excellence in Operations (XOC), Advanced Technical Support and other internal departments to generate data for problem analysis and fix. Writes scripts in SQL, Perl, C++, JavaScript, ASP.Net. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years
Posted 1 day ago
0.0 years
0 - 0 Lacs
Kharagpur, West Bengal
On-site
Job Title : Private Chef to the CEO Location : Kharagpur, West Bengal Company : Rashmi Metaliks Ltd. Job Type : Full-Time About the Role We are seeking a highly skilled and experienced Private Chef to prepare daily, customized meals for the CEO. The ideal candidate will have a strong background in multi-cuisine culinary preparation, a keen sense of nutrition, and the ability to cater to personal dietary preferences and health requirements. This is a prestigious and confidential role for a dedicated professional who values excellence, discretion, and consistency. Key Responsibilities Plan, prepare, and serve high-quality, healthy, and diverse meals for breakfast, lunch, dinner, and snacks, as per the CEO’s preferences. Develop weekly and monthly menus ensuring variety, seasonality, and nutritional balance. Accommodate special dietary needs (low fat, low sugar, gluten-free, etc.) as instructed. Source fresh, premium-quality ingredients from trusted suppliers. Maintain kitchen hygiene and safety standards at all times. Manage kitchen inventory, supplies, and budgeting for food purchases. Occasionally prepare meals for family, guests, or business meetings hosted at the residence/office. Ensure absolute confidentiality regarding the CEO’s preferences and private matters. Coordinate with household staff for smooth service and timely meal preparation. Requirements Proven experience as a Private Chef or Head Chef in luxury households, fine dining, or hospitality. Expertise in multi-cuisine cooking including Indian, Continental, Asian, and healthy gourmet dishes. Understanding of nutrition and dietary restrictions . Strong organizational and time-management skills. Ability to adapt to last-minute changes in schedule or menu requests. Maintain a professional demeanor and high degree of discretion at all times. Flexibility to work irregular hours , weekends, and during travel if required. Culinary degree or equivalent professional training preferred. Compensation & Benefits Competitive salary (based on experience and skill level). Accommodation and meals can be provided if required. Paid leave and other benefits as per company norms. Application Process Interested candidates should submit: Updated CV with culinary experience References from previous employers Sample menu or portfolio of past work Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Kharagpur, West Bengal: Reliably commute or planning to relocate before starting work (Required) Language: Hindi, Bengali (Preferred) Location: Kharagpur, West Bengal (Preferred) Work Location: In person
Posted 1 day ago
3.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Meta is seeking a Client Solutions Manager (CSM) to join our Global Business Group team based out of India. The CSM will work with large local advertisers, who are operating multi-channel, and combine a focus on digital marketing (performance, brand, full funnel) on the Meta platforms. We are looking for a individual who puts customers at the core of everything and has a firm belief that the future of marketing is technology and data enabled and grounded in measurable outcomes. With proven understanding of online performance and brand marketing, the CSM is responsible to drive revenue by advising on campaigns on Meta platforms, optimizing the advertising solutions, use data and analytics to build consultative advice for our customers and explore usage of suite of business messaging across customer lifecycle. Client Solutions Manager - Financial Services and Real Estate Responsibilities: Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations Leverage Meta's extensive Performance Marketing (Direct Response) solutions and Brand solutions apart from the growing Business Messaging suite to the benefit of our advertisers Build key stakeholder relationships both internally and externally, and acts as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients Develop financial services and real estate vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers Media Planning, Strategy, and Measurement - Manage planning, execution, ongoing reporting and optimization of campaigns Project Management - Manage complex work streams to optimize marketing objectives for clients Manage analytics and dashboards to advise clients (for example, daily client-facing data and insights reporting, understanding performance across hundreds of accounts used by clients, setting up pipelines to pull conversion and impression data) Minimum Qualifications: Bachelor's degree 3+ years of experience in performance marketing and/or account management roles Demonstrated experience of digital performance marketing and accompanying Meta advertising solutions Critical thinking, analytical and technical skills are essential, as well as patience, persistence, and the ability to arrive at solutions in a structured manner Demonstrated dexterity to develop and manage cross functional partnership as well as client relationships in complex and rapidly evolving environment Willingness to travel Preferred Qualifications: Masters Preferred Experience in Digital Marketing or Growth function in Financial Services or Prop-tech space About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Location : Pune Experience : 4–5 Years Shift : Night Shift (US/Global Support Coverage) Job Type : Full-time About the Role: We are seeking a technically skilled and customer-focused Technical Support Engineer to join our team. This role involves monitoring systems, resolving incidents, and supporting end users and internal teams during off-hours. Key Responsibilities: Provide Tier 1/2 technical support during night shifts Investigate issues using Kibana or similar logging tools to analyze application logs and trace errors. Write and execute SQL queries to support data troubleshooting and reporting. Monitor infrastructure and applications; respond to system alerts and anomalies. Document incidents, resolutions, and standard operating procedures clearly and concisely. Work closely with global teams to escalate and track critical issues. Required Skills & Qualifications: 4–5 years of experience in a technical support role. Hands-on experience with log analysis tools like Kibana, Loggly, or Splunk. Proficient in SQL for data lookup and issue analysis. Basic understanding of cloud infrastructure and services. Basic networking knowledge; should be familiar with concepts such as NAT, VPN, firewalls, and routing. Experience with scripting languages such as Python or Shell scripting is a plus. Strong communication, problem-solving, and time management skills. Comfortable working independently on night shifts. Preferred Qualifications: Exposure to Linux/Unix environments and command-line tools. Experience using ticketing systems like Jira, Zendesk, or ServiceNow. Familiarity with REST APIs and testing tools like Postman. Prior experience in 24/7 support or night shift roles. What We Offer: Competitive compensation with night shift allowance. A collaborative, globally distributed support team. Clear growth paths within Technical Support Ongoing training and skill development in tools, infrastructure, and troubleshooting.
Posted 1 day ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
```html About the Company ACLDigital is committed to innovation and excellence in the field of embedded software development. Our mission is to deliver high-quality solutions that empower our clients and enhance their operational efficiency. We foster a culture of collaboration, creativity, and continuous learning. About the Role We are seeking a skilled Embedded Software Developer with a strong background in C++ and RTOS application development. The ideal candidate will have a passion for technology and a desire to work on cutting-edge projects. Responsibilities Embedded Software development experience of 6+ years with C++ Hands on experience on RTOS (like Zephyr) based application development in C/C++ and GTest for Unit Testing Knowledge of data acquisition module and board bring-up, good debugging skills Exposure to working on hardware peripherals Knowledge of Git, Jira, Confluence Knowledge of python, shell script Qualifications 6+ years of experience in Embedded Software development Required Skills Embedded Software development experience of 6+ years with C++ Hands on experience on RTOS (like Zephyr) based application development in C/C++ and GTest for Unit Testing Knowledge of data acquisition module and board bring-up, good debugging skills Exposure to working on hardware peripherals Knowledge of Git, Jira, Confluence Knowledge of python, shell script Preferred Skills Working experience on uboot, Embedded Linux and other opensource components, RTOS is a plus Experience on communication interfaces as I2C, SPI, RS232/485, USB Understanding of any Industrial protocols like Ethernet, Modbus, REST is preferable Good hands on experience in MQTT, HTTP, BLE, Wi-Fi and Webserver Pay range and compensation package Notice Period: 0-15 days only Equal Opportunity Statement We are an equal opportunity employer and are committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals. Please share your cv on jigneshkumar.s@acldigital.com ```
Posted 1 day ago
5.0 years
0 Lacs
Mohali district, India
On-site
📌 Job Title: Business Development Manager (BDM) 📍 Location: Mohali 💡 About XLSCOUT XLSCOUT, headquartered in Toronto, Canada, is a leading AI-powered IP intelligence platform. We leverage Artificial Intelligence, Machine Learning, and Big Data Analytics to analyze 100M+ technology documents across 90+ countries. Our mission is to empower IP and R&D teams worldwide through cutting-edge NLP technologies. 🧠 About the Role We are seeking a dynamic and results-driven Business Development Manager (BDM) to join our fast-paced, growth-oriented team. As a BDM, you will identify new business opportunities, foster strong client relationships, and drive revenue growth for XLSCOUT’s cutting-edge AI solutions in the Intellectual Property (IP) and R&D domains. 🔍 Your Responsibilities Develop and execute strategic business development plans to achieve revenue targets. Identify potential clients and decision-makers through research, networking, and outbound outreach. Manage the entire sales cycle from lead generation to closure. Build long-term relationships with new and existing clients by understanding their business challenges and aligning our solutions. Collaborate with product, marketing, and technical teams to tailor solutions to client needs. Represent XLSCOUT at industry events, webinars, and conferences. Maintain detailed records of sales activities in CRM systems. 👥 Who You’ll Work With You’ll work closely with the Founders, Product Experts, Marketing, and AI Teams to position XLSCOUT as a leader in IP intelligence solutions globally. 🚀 Who You Are A goal-oriented professional with a consultative sales approach, strong communication skills, and a passion for innovation and technology. ✅ You are a relationship-builder – capable of influencing key stakeholders. ✅ You are results-driven – comfortable with targets and performance-based metrics. ✅ You are curious and coachable – open to learning the nuances of AI, IP, and R&D landscapes. 🛠️ What You Bring Must Haves: 2–5 years of experience in B2B sales, preferably in SaaS, IP, R&D, or technology-driven solutions. Proven track record of meeting or exceeding sales targets. Excellent written and verbal communication skills. Strong presentation, negotiation, and interpersonal skills. Familiarity with CRM tools and sales pipeline management. Preferred Haves: BE/B.Tech/B.Sc with MBA or equivalent. Exposure to Intellectual Property services or AI/ML-based products. Experience working with IP law firms, innovation teams, or tech-driven enterprises. 🎁 What We Offer 💰 Competitive compensation (Base + Incentives) 📈 Equity ownership opportunities 🌍 Global exposure in a cutting-edge AI domain 🚀 A fast-growing environment with immense career potential 📩 Ready to make an impact? Apply now and grow with us at XLSCOUT!
Posted 1 day ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Receptionist cum Admin Executive Location: On-site | Bandra East, BKC, Mumbai Experience: 1–3 Years CTC: As per industry standards About the Role: We are looking for a friendly, organized, and proactive Receptionist cum Admin Executive to be the first point of contact for our office and to manage day-to-day administrative activities. This role requires excellent communication skills, a professional demeanor, and the ability to handle multiple responsibilities with efficiency. Key Responsibilities: Greet visitors warmly, manage the reception area, and direct them to the appropriate personnel. Answer and route incoming calls, take messages, and respond to inquiries. Manage incoming and outgoing courier/letters/packages. Maintain visitor logs, staff attendance records, and meeting room schedules. Support administrative functions including stationery management, office supplies, and vendor coordination. Assist in organizing meetings, events, and travel arrangements. Ensure cleanliness and upkeep of the front office and common areas. Handle basic documentation, filing, and record-keeping tasks. Liaise with internal departments for smooth office operations. What You’ll Need: Bachelor’s degree or equivalent qualification. Excellent verbal and written communication skills in English (knowledge of Hindi/Marathi is a plus). Professional appearance and positive attitude. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook). Ability to handle confidential information with integrity. Why Join Us? Be the face of a growing and dynamic organization. Opportunity to work in a collaborative and supportive environment. Exposure to both client-facing and administrative responsibilities. Competitive compensation and growth opportunities. 📩 To Apply: Send your resume + writing samples/portfolio to careers@3ionetra.com Subject Line: Receptionist cum Admin Executive Application – [Your Name]
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Superfoods Valley: We are a Nutrition focused start-up, which is passionate to solve for key nutrient deficiencies across India & global markets through product & technology solutions. Our vision: Making Nutrition Easy! By launching product solutions that are a) Clinically proven/Effective ingredients b) Solve a key behavioural challenge c) Have no bad ingredients Our flagship brand, Good Monk has 3 different variants - Good Monk Family Nutrition Mix, Healthy 50+ & Fruit Drink Mixes. You can find the details on www.goodmonk.in Our Team: We have a power packed team of experienced industry professionals who have come together, because all of them are passionate to create this positive change & believe making nutrition easy is a great opportunity! We are mentored by a world class scientific council, which ensures that we are able to bring in the latest science, technology, consumer insights into the innovation process. Role Overview As the Marketing Manager (Innovation) – Brand Strategy & Digital Marketing, you will be the creative force behind Good Monk’s innovations. You will lead the development and execution of strategic marketing initiatives across both digital and offline channels, ensuring brand consistency and driving end-to-end creative campaigns, new product innovations, and robust digital presence. This is a Chief Growth Manager minus 1 role that requires visionary leadership, strong digital expertise, analytical skills, and a deep understanding of consumer marketing in the health and wellness sector. Key Responsibilities Brand Strategy & Positioning Develop and refine the overall brand strategy to drive awareness, credibility, and market leadership for Good Monk’s innovations like – Fruit Drink Mix, Superheroes Milk Mix & future innovations Define brand positioning, messaging, and visual identity in collaboration with cross- functional teams. Monitor market trends, competitor activities, and consumer insights to ensure the brand remains innovative and relevant. Creative Ideation & Campaign Development Lead the creative development process from ideation to execution across all marketing channels (digital, social, print, events, and more). Develop innovative marketing campaigns that resonate with our target audience Collaborate with creative agencies and internal teams to produce compelling creative assets. Digital Marketing & Omni-Channel Brand Building Own the digital marketing strategy and execution across all channels including D2C, Amazon, Flipkart, Q-commerce, and Retail. Develop and execute digital campaigns that drive customer acquisition and brand building, using SEO, SEM, social media, email marketing, and content marketing. Analyze performance metrics across digital channels and adjust strategies to optimize ROI (in partnership with the performance marketing team) Ensure consistent brand messaging and visual identity across all digital touchpoints. End-to-End Execution & Innovation Oversee the planning, execution, and performance measurement of all marketing initiatives. Ensure timely delivery and consistent quality of all marketing projects while managing budgets and resources. Cross-Functional Collaboration & Leadership Work closely with Product, Sales, and R&D teams to ensure marketing strategies align with business goals. Provide regular updates and insights on campaign performance to the leadership team. Analytics & Reporting Develop and implement key performance metrics to measure the effectiveness of marketing initiatives. Present regular reports on campaign performance, market insights, and new opportunities to stakeholders. Qualifications & Experience Education: Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. MBA or advanced degree preferred. Experience: 5-8 years of progressive marketing experience with a strong track record in brand strategy, digital marketing, creative campaign development, and new product innovation. Experience in consumer products, FMCG, health & wellness, or nutrition sectors is highly desirable. Proven experience managing multi-channel marketing campaigns and working with external creative agencies. Demonstrated expertise in digital marketing across eCommerce platforms (D2C, Ama zon, Flipkart, Q-commerce) and Retail environments. Core Competencies: Strategic Thinking: Ability to develop innovative brand strategies that drive business growth. Creative Leadership: Exceptional creative skills with a flair for storytelling and visual communication. Digital Expertise: In-depth knowledge of digital marketing channels, analytics tools, and eCommerce platforms. Project Management: Strong organisational skills with the ability to manage multiple projects simultaneously. Analytical Acumen: Proficiency in using data-driven insights to optimize campaigns and drive decisions. Communication: Excellent written and verbal communication skills; capable of presenting ideas persuasively to stakeholders. Team Leadership: Proven ability to mentor and inspire a team, fostering a collaborative and high-performance culture. Additional Requirements: Passion for health and wellness 2. Proactive, hands-on approach with a willingness to work across functions in a fast-paced startup environment. 3.Strong digital marketing skills, including social media, content marketing, and digital advertising. 4. Ability to integrate traditional marketing strategies with modern digital approaches. What We Offer A dynamic, mission-driven work environment at the forefront of health innovation. Opportunity to shape the brand and marketing strategy of a fast-growing consumer product startup. Competitive compensation and benefits package. A collaborative, creative, and growth-oriented culture.
Posted 1 day ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As a Lead Manufacturing Engineer in the ENT Operations Team, you will play a key role in managing projects that are strategic to the business and work cross functionally with various functional managers while driving program execution. Also, this role will engage with the OU leaders through steering meetings, monthly leadership meetings and daily project execution Responsibilities may include the following and other duties may be assigned You will establish and maintain strong cross functional collaboration with R&D, Quality, Regulatory, Supply Chain, Sourcing, Manufacturing, Marketing and corporate initiatives and leadership. Ensuring projects are on time, on budget and deliver measurable results. Leads or leverages cross functional teams to evaluate, develop and manage projects for ENT’s new or iterative products along with released products and ongoing lifecycle management of products, processes, and therapies. Oversees and manages the operational aspects of programs and serves as liaison between program leadership, project core team, and transition to operations by focusing on project management principles such as scoping, planning, & execution. Manages the development and implementation process of products and services involving numerous departments and teams focused on the delivery of new and/or existing products and processes. Owns status of projects and budgets; manages schedules and prepares status reports. Monitors the project from initiation through delivery. Assesses project issues and develops solutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with other project managers, line managers, and clients. Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders. Engages/communicates with leadership through steering committee meetings, monthly stakeholder meetings and project meetings. Ensures the end products will solve the business problems. Gather requirements, work on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project’s key stakeholders. Required Knowledge And Experience Bachelor’s degree in a technical discipline required Minimum of 10 years of relevant experience or advanced degree with a minimum of 5 years relevant experience Experience leading a complex project/program including financial accountability and ability to manage resources Effective planning and organization skills including the proven ability to work against multiple objectives simultaneously Ability to establish and maintain a trusted role with the various stakeholders in coordinating multiple functions across the organization PMP Certification Experience coordinating with remote teams Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here
Posted 1 day ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Mech Design Engineer II position for Medtronic CRM RPE will be responsible for technical and mechanical design assignment for market-released implantable cardiac devices. This role involves collaboration with cross-functional partners such as reliability, regulatory, operations, and sourcing colleagues to evaluate and implement design changes. Represent the organization as a prime technical a wide variety of technical projects. Help streamline and speed our time to market and build quality in at every step. You will be a member of the Released Product Engineering (RPE) team that supports the design of innovative implantable devices to monitor and treat Cardiac Rhythm disorders. You can apply advanced technical concepts to complex problems for a wide variety of products. The Mech Design Engineer II position for Medtronic CRM RPE will be responsible for technical and mechanical design assignment for market-released implantable cardiac devices. This role involves collaboration with cross-functional partners such as reliability, regulatory, operations, and sourcing colleagues to evaluate and implement design changes. Represent the organization as a prime technical a wide variety of technical projects. You can grow your career with us; we hope you’ll consider joining our team! A Day in the Life Interact with personnel on significant technical matters often requiring coordination between organizations Identifies and oversees testing required to obtain necessary data to support field actions, regulatory renewals, submissions and deficiency responses Provide critical evaluation of device design when representing design in review of Change Impact Forms (CIF’s) Initiates change activity (CA) to modify maintain design documentation (BOM’s, Specs, drawings) Supports CAPA’s (Corrective & Preventive Actions) and RPI’s (Released Product Investigations) including possible CAPA ownership Provides RPE input to new product development teams Assists Regulatory Specialists by providing design & clinical use data and rationale to support worldwide regulatory submissions and certification renewals. Supports IQ/OQ/PQ, DOE’s, SPC, Gauge R&R, Sampling methodologies, Data Analysis, Hypothesis Testing, Modeling/Predictive Analyses, Capability Studies (CpK) and Component Qualifications Collaborates with reliability and manufacturing personnel to determine and execute appropriate tests/assessments to evaluate supplier, process, material, design, or component changes prior to implementation Collaborates with reliability, manufacturing, materials, and R&D to investigate product performance issues/returned product analysis to identify root cause(s) and implement corrective action(s) Assists manufacturing sites with lean layout initiatives, interfacility transfers and outsourcing Supports cost reduction and continuous improvement projects Provides problem solving/trouble shooting support to manufacturing sites and key suppliers to increase yields, maintain process capability, and improve efficiency and cost Supports internal and external regulatory compliance audits Actively participates in new product development to RPE transfers; ensures completion of all transfer deliverables Must Haves Bachelor's Degree and 4+ years of Mechanical OR Advanced Degree . Nice to Have Knowledge of CRM devices (ICD’s, IPG’s, CRT-D/P, ICM) High proficiency of using internal systems such as MAP Agile, Enovia, CATS, and Documentum Familiarity with CAD systems such as Creo and SolidWorks Basic level understanding of CRM product implant procedures, clinical use conditions, new indications, competitive product landscape & state of the art industry status Knowledge of medical device industry standards, regulations compliance requirements Basic knowledge of mechanical processes, materials, processes, PFMEA and DFMEA Results focused. Able to deliver consistent, high quality work to meet product performance, compliance, schedule, and budget requirements Able to provide solutions to a variety of technical problems of challenging scope and complexity Possesses working knowledge of statistical and data analysis tools. SPC, DOE, Gauge R&R, CpK Able to effectively prioritize and work on multiple assignments in parallel while keeping stakeholders updated Excellent time management skills with ability to manage multiple priorities and deliver on time Interpersonal skills including ability to effectively formulate and convey technical and cost/benefit/risk information with peers and senior leaders Strong verbal and written communication skills including ability to articulate complex ideas in easy to understand terms Working knowledge of Quality System Regulation (QSR 21 CFR 820), EU Medical Device Directive, and ISO (13485:2003) Knowledge of 6 Sigma (DFSS) principles Able to work well under pressure and maintain positive, engaged, and enthusiastic attitude Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here
Posted 1 day ago
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