55509 Compensation Jobs - Page 15

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As a Supervisor in Payroll Core Services, you will lead a team of payroll professionals responsible for delivering accurate and timely payroll processing for TriNet’s clients. You will support the Payroll Manager in implementing best practices, optimizing team performance, and driving operational excellence. This role requires strong leadership, process improvement capabilities, and a deep understanding of payroll operations and compliance. Team will be responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role. Responsibilities Lead and support the payroll team; facilitate weekly meetings, monitor workloads, and evaluate team performance Act as a subject matter expert and escalation point for payroll issues; identify and implement process improvements Coach and mentor team members to support professional development and overcome business challenges Collaborate with the Payroll Manager on work planning, estimation, and prioritization to optimize team performance Share knowledge and provide guidance to colleagues and team members Develop annual team objectives and KPIs with the Payroll Manager; communicate goals and track progress Establish payroll standards and reusable operational frameworks Support high-volume projects and provide team coverage as needed Qualifications Education Bachelor’s/Master’s degree in Human Resources, Finance, Business Administration, or related field (preferred) Equivalent experience in payroll operations or HR shared services will be considered Experience Minimum 3-5 years of experience in payroll processing or operations 2+ year’s experience in a supervisory or team lead role is preferred Experience in a PEO or HR outsourcing environment is a plus Preferred Certifications Certified Payroll Professional (CPP) – by the American Payroll Association (APA) Fundamental Payroll Certification (FPC) – for foundational payroll knowledge Indian Payroll Compliance Certification – from NIPM, SHRM India, or similar institutions Skills & Competencies Strong leadership and team management skills Excellent coaching, mentoring, and problem-solving abilities Strong organizational and follow-up skills Effective written and verbal communication Ability to adapt to a dynamic and changing environment Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to analyze and interpret payroll data and take appropriate action Interest and ability to train and develop team members Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job description: Greetings for the day! We are now HIRING for Lecturers in Commerce with Talent for Excellence ! About College : Fullinfaws College is a premier Anglo-Indian institution in Bangalore, Karnataka, offering undergraduate and postgraduate programs in Science, Commerce, and Management. It is also affiliated with the Pre-University Board Karnataka, providing courses in Arts, Science, and Commerce. Location : Akshaya Nagar, Near DLF Newtownship Job Description : Fullinfaws College is seeking a passionate and experienced Lecturer in Commerce to teach Commerce subjects, primarily Accounting and Finance, at the PUC and Undergraduate level. The ideal candidate should have a strong academic background and a commitment to fostering a positive and engaging learning environment for students. Qualifications & Experience: Educational Qualification: A Master’s degree in Commerce (MCom) or Masters in Business Administration or a relevant field. Experience: Minimum of 3 years of teaching experience in Commerce-related subjects, particularly in accounting at the undergraduate level. Skills: Strong communication skills, subject expertise, and a passion for teaching and mentoring students. Key Responsibilities: Teach Commerce Subjects: Handle teaching responsibilities for PUC, BCom, and BBA courses, specializing in accounting and related subjects. Flexibility: Be adaptable and willing to teach across various commerce subjects based on departmental needs. Student Support: Provide guidance and mentorship to students, helping them develop academically and professionally. Curriculum Contribution: Contribute to the development and review of course content and teaching materials, ensuring alignment with the latest trends in commerce and accounting. Why Fullinfaws College? Competitive Salary: Attractive and competitive compensation package. Supportive Environment: A collaborative and dynamic work environment focused on growth and development. Professional Development: Opportunities for training and development to enhance your skills and career progression. If you are enthusiastic about teaching and shaping the future of young minds in the field of commerce, apply today to become a part of Fullinfaws College! Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary As a Supervisor in Payroll Core Services, you will lead a team of payroll professionals responsible for delivering accurate and timely payroll processing for TriNet’s clients. You will support the Payroll Manager in implementing best practices, optimizing team performance, and driving operational excellence. This role requires strong leadership, process improvement capabilities, and a deep understanding of payroll operations and compliance. Team will be responsible for executing a broad range of HRIS data management and payroll configuration tasks, including updates to employee records, job classifications, pay rates, and benefit programs within the Client Data Change Management (CDCM) function. It also involves managing case workflows in the PPT and Solution Centers, such as handling PARs, customer follow-ups, and PHI form reviews. Additionally, the role supports payroll compliance and tax operations by processing one-time check reports, managing classification updates, and coordinating tax documentation and offboarding procedures. Accuracy, compliance awareness, and the ability to manage high-volume, cross-functional tasks are essential for success in this role. Responsibilities Lead and support the payroll team; facilitate weekly meetings, monitor workloads, and evaluate team performance Act as a subject matter expert and escalation point for payroll issues; identify and implement process improvements Coach and mentor team members to support professional development and overcome business challenges Collaborate with the Payroll Manager on work planning, estimation, and prioritization to optimize team performance Share knowledge and provide guidance to colleagues and team members Develop annual team objectives and KPIs with the Payroll Manager; communicate goals and track progress Establish payroll standards and reusable operational frameworks Support high-volume projects and provide team coverage as needed Qualifications Education Bachelor’s/Master’s degree in Human Resources, Finance, Business Administration, or related field (preferred) Equivalent experience in payroll operations or HR shared services will be considered Experience Minimum 3-5 years of experience in payroll processing or operations 2+ year’s experience in a supervisory or team lead role is preferred Experience in a PEO or HR outsourcing environment is a plus Preferred Certifications Certified Payroll Professional (CPP) – by the American Payroll Association (APA) Fundamental Payroll Certification (FPC) – for foundational payroll knowledge Indian Payroll Compliance Certification – from NIPM, SHRM India, or similar institutions Skills & Competencies Strong leadership and team management skills Excellent coaching, mentoring, and problem-solving abilities Strong organizational and follow-up skills Effective written and verbal communication Ability to adapt to a dynamic and changing environment Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Ability to analyze and interpret payroll data and take appropriate action Interest and ability to train and develop team members Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Opening – Senior GCMS Analyst 📍 Location: Ahmedabad | 🏢 Department: QC Department 📅 Type: Full-time | 🆕 New Position | Openings: 1 About Us Anant Fragrance Pvt. Ltd. is a leading manufacturer and exporter of Cosmetic, Soap, Fine, and Incense Stick Fragrances , offering exceptional quality and innovation to clients worldwide. Our expertise blends art and science to create captivating olfactory experiences. 🌐 Learn more: www.anantfragrance.com Position Details Designation: Senior GCMS Analyst Grade/Level: Highly Experienced Reports To: Director Direct Reportees: None Key Responsibilities Analyze Fine Fragrances using state-of-the-art GC-MS instrumentation . Develop demo formulas based on analytical data and olfactive assessments. Share valuable olfactive insights with the creative and technical teams. Collaborate in developing unique and high-quality fragrances . Requisite Skills Proven expertise in fragrance formulation and reformulation . Strong ability to interpret GC-MS data accurately. In-depth technical knowledge of perfumery raw materials . Analytical mindset with problem-solving skills in fragrance reformulation. Passion for perfumery science and creativity . Desired Qualifications Education: Bachelor’s or Master’s degree in Science (Chemistry) or equivalent. Experience: 3–5 years as a GC-MS Analyst . Exceptional olfactive skills and attention to detail. Compensation & Benefits 💰 CTC: ₹6.00–7.20 LPA 💵 Monthly Net Salary: ₹50,000 – ₹60,000 🕒 Working Hours: 9:30 AM – 7:00 PM (Monday to Saturday) 🏠 Perks: Housing & Transportation – Negotiable 📩 Apply Now Send your CV to admin@anantfragrance.com with the subject line "Application – Senior GCMS Analyst" .

Company Overview ( Ignosis ): Ignosis (previously branded as Pirimid Fintech) is a well-funded company with a bold vision in the BFSI sector, backed by reputable investors. We are committed to pioneering in financial data intelligence, offering hyper-personalization, automation, and democratized credit solutions. Our mission is to empower the BFSI sector with cutting-edge technologies and insights. At Ignosis, we're not just embracing the future; we're actively shaping it. Join our dynamic team, where innovation meets excellence, and help us redefine the boundaries of what's possible in FinTech. Job Overview: As a Frontend Developer at Ignosis, you will be responsible for crafting exceptional user experiences by developing high-quality, scalable, and performant interfaces. You will work closely with designers, backend engineers, and other stakeholders to translate complex requirements into intuitive, responsive, and pixel-perfect UI components. Your expertise in React.js, TypeScript, and performance optimization will be key in delivering products that meet the highest standards of usability, scalability, and maintainability. Key Responsibilities: Develop and maintain scalable, reusable, and performant React components using TypeScript. Translate UI/UX designs into responsive, pixel-perfect implementations. Integrate APIs and manage application state efficiently using tools like Redux or Context API. Optimize application performance for speed, scalability, and seamless user experience. Debug and troubleshoot complex issues quickly and effectively. Collaborate closely with backend developers, designers, and stakeholders to deliver high-quality features. Write clean, maintainable, and well-documented code following best practices. Participate in code reviews, performance tuning, and application monitoring. Requirements: Strong proficiency in React.js and TypeScript. Deep understanding of component lifecycle, hooks, and state management. Strong knowledge of HTML5, CSS3, and responsive design principles. Proven experience in application performance optimization. Excellent debugging and troubleshooting skills using browser developer tools and debugging utilities. Familiarity with REST APIs, JSON, and asynchronous programming. Understanding of cross-browser compatibility and responsive design. Version control experience with Git. B.Tech or higher in Computer Science or equivalent is preferred. Nice To Have: Experience working in fintech or large-scale web application projects. Familiarity with modern build tools (Webpack, Vite, etc.) and CI/CD workflows. Knowledge of testing frameworks (Jest, React Testing Library, Cypress). Awareness of accessibility standards (WCAG) and best practices. What’s in it for you? Contribute directly to the next wave of growth for the FinTech industry in India by working closely on Digital Public Infrastructure like AA and OCEN-ONDC network (also touted as one of the next UPI moments of India). Get to work with the largest banks, NBFCs, and FinTech players in India and solve their pressing problems. Be part of a collaborative, innovative, and fast-paced environment. Enjoy an industry-competitive compensation package. To conclude, this position is tailor-made for individuals who thrive in dynamic, fast-paced environments and are passionate about creating influential fintech products. At Ignosis, a funded company with strong investor backing, you'll have the opportunity to make a significant impact. Be part of our transformative journey. To apply, send your resume to careers@ignosis.ai .

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Our products are built on Windows .NET and SQL Server and managed in AWS. Our web Ux stack is built on jQuery, and we use AngularJS. Our middle tier is in C#, and we build our infrastructure on an extensive set of Restful APIs. We build native iOS and Android apps using Flutter and Dart. Our platform infrastructure is built in .NET Core and deployed on RHEL Enterprise Linux using Docker and Kubernetes. We use Python extensively for data processing workloads and Tableau for analytics dashboards for select infrastructure components. We use Redshift, Aurora, Redis Elasticache, Lambda, and other AWS products to build and manage our complete service, moving towards serverless components. We deal with billions of API calls, millions of records in databases, and terabytes of data to be managed with all services we build that have to run 24x7 at 99.99% availability. What will I be doing? Be the development owner of a module in the Zenoti product Design, develop, test, release and maintain components of Zenoti Collaborate with a team of PM, DEV, and QA to release features Work in a team following agile development practices (SCRUM) Build usable software, released at high quality, runs at scale and is adopted by customers Learn to scale your features to handle 2x ~ 4x growth every year and manage code that has to deal with millions of records, and terabytes of data Release new features into production every month, and get real feedback from thousands of customers to refine your designs Be proud of what you work on, obsess about the quality of the work you produce What skills do I need? 7+ years of experience in designing and developing Server-side applications on the Microsoft stack Strong experience in .NET/IIS with C#, REST API development with SQL/NoSQL Experience in developing highly available, massively scalable, distributed cloud services (preferably AWS, but Azure/GCP good too) Strong and demonstrated ability to design modules for web application Can work in a fast-paced, ever-changing, start-up environments Strong logical, Analytical, and problem-solving skills Excellent communication skills Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. A Brief Overview The position is responsible for providing general administrative, office and clerical support. The position performs various administrative tasks including computer data entry and reporting, office support and greeting visitors, in addition to other general office and clerical duties that contribute to the productivity of the organization. What You Will Do Responsible for overall Administration, Soft services to up and run the Facilities. People management - Manage the team of Housekeeping, Security and MST. Visitors Management Asset Management & Employee Onboarding Kits distribution Cafeteria Vendor Management Developing and implementing department procedures and standards with a focus on process improvement An effective communicator with exceptional relationship management skills Space Management and Space efficiency analysis Create communications and post on internal platform regarding building updates Coordination with the Business and logistics support for all company related events and Town Halls. Proven expertise in Employee Transportation, Route mapping, Coordination with vendor for Adhoc requests, Employee Shuttle services and Report analysis. Demonstrates extensive expertise in utilizing Microsoft Excel and PowerPoint Petty Cash & Miscellaneous expanses management Performs other duties as assigned Complies with all policies and standards Education Qualifications Bachelor's Degree preferred Experience Qualifications Typically 4+ years experience in administrative support roles Skills And Abilities Excellent customer service skills with ability to communicate effectively with co-workers, vendors and clients Proven experience booking international travel and strong familiarity with the US Ability to multitask and remain focused through interruptions Demonstrated commitment to high professional ethical standards and a diverse workplace Strong prioritization for accomplishing tasks, both assigned and self-discovered Ability to interpret documents such as safety rules, procedural manuals, and operating and maintenance instructions Proficient in Microsoft Office Suite Demonstrated ability to handle sensitive information with discretion and maintain confidentiality. Effective interpersonal and communication skills Detail oriented with solid organizational skills Travel Requirements Minimal Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Company Description Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather and analyze data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and excel (can maintain complex spreadsheets), lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish – and we're not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, accomplished people and progress so we can help create a better tomorrow. Job Description Key Responsibilities: Design, monitor, and maintain batch data processing pipelines. Analyze and validate large volumes of data from multiple sources. Ensure data accuracy, consistency, and timely delivery to internal and external stakeholders. Collaborate with cross-functional teams to understand data requirements and implement solutions. Troubleshoot and resolve issues in batch jobs and data workflows. Document data flow processes, logic, and business rules. Support automation and optimization of batch processes using scripting and tools. Perform root cause analysis for data discrepancies and recommend corrective actions. Maintain compliance with data governance and security standards. Qualifications Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Systems, Statistics, or related field. 2–5 years of experience in data analysis and batch processing. Proficiency in SQL and scripting languages (e.g., Python, Shell). Excellent communication and documentation skills. Ability to work independently and manage multiple tasks simultaneously. Preferred Qualifications Experience with cloud platforms (e.g., AWS, Azure, GCP). Knowledge of data visualization tools (e.g., Power BI, Tableau). Understanding of data warehousing concepts and tools Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include pension, Bupa healthcare, Sharesave scheme and more! 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Job Title: Lead DevOps Location: Jaipur Experience: 6 - 9 Years Employment Type: Full-time Job Summary We are seeking a highly skilled and proactive Lead DevOps with 6+ years of hands-on experience to join our growing engineering team. The ideal candidate will have a deep understanding of CI/CD pipelines, cloud platforms (AWS/Azure/GCP), infrastructure as code, containerization, monitoring, and automation. You will play a key role in ensuring the scalability, reliability, and security of our systems and applications. Key Responsibilities Design, implement, and maintain scalable CI/CD pipelines. Manage cloud infrastructure using Infrastructure-as-Code tools (Terraform, CloudFormation, etc.). Automate deployment processes and ensure zero-downtime releases. Implement monitoring and alerting systems using tools like Prometheus, Grafana, ELK, or Datadog. Collaborate with development, QA, and security teams to optimize delivery workflows. Manage and maintain container orchestration platforms (e.g., Kubernetes, Docker Swarm). Ensure system availability, security, and performance through proactive monitoring and troubleshooting. Conduct system architecture reviews and capacity planning. Mentor junior team members and contribute to best practices documentation. Nice To Have Certifications in AWS, Azure, or Kubernetes (CKA/CKAD). Experience with serverless architectures and cloud-native services. Exposure to Agile/Scrum methodologies and DevSecOps practices. Why Join Us Work on cutting-edge cloud infrastructure projects. Collaborative and innovative engineering culture. Opportunities for growth and upskilling. Flexible work arrangements and competitive compensation. Skills: aws,ci/cd pipelines,kubernetes,containerization,cloud platforms

We are looking for a Senior HR Manager to join and lead our Human Resources department. Senior HR Manager responsibilities include overseeing the recruitment process, designing company policies and setting objectives for the HR team. You will also help shape our employer brand strategy. To be successful in this role, you should be familiar with HR technology, including payroll systems and Applicant Tracking Systems. Ultimately, you will ensure our company attracts, hires, develops and retains qualified employees. Responsibilities Set objectives for the HR team and track progress Design and implement company policies that promote a healthy work environment Develop compensation and benefits plans Support and suggest improvements to the entire recruitment process Host in-house recruitment events Discuss employees’ career development paths with managers Monitor HR metrics (e.g. turnover rates and cost-per-hire) Review departmental budgets Organize learning and development programs Ensure HR staff addresses employees’ requests and grievances in a timely manner Maintain HR procedures that comply with labor regulations Requirements and skills Proven work experience as a Senior HR Manager or similar role Hands-on experience with Human Resources Management Software (including payroll systems and ATS) Solid understanding of labor legislation Excellent communication abilities Leadership skills Ability to foster healthy employee relations

About Brand: Minimalist (https://www.beminimalist.co) is a science-backed Indian skincare brand built on the core values of efficacy, transparency, and comprehensiveness. Known for its ingredient-first approach, the brand formulates high-performance skincare products using proven activities and clean formulations. The company believes in creating high-quality products using best-in-class ingredients at its own manufacturing facility. Minimalist empowers consumers with knowledge—clearly stating what goes into each product and why—so they can make informed choices. With a commitment to 'Hide Nothing,' the brand champions authenticity and honesty in skincare, creating solutions that work, without the fluff. With a robust portfolio of 60+ SKUs spanning Skincare, Haircare, and Bodycare, the brand is rapidly expanding its footprint. Focused on enhancing product availability, it is strategically deepening its penetration while strengthening both Modern Trade (MT) and General Trade (GT) channels in India. The brand’s global presence now extends across 15+ countries, including key markets such as the UK, USA, UAE, Malaysia, Indonesia, Germany, France & Italy. Job Title: Influencer Marketing Executive Education: Bachelor's degree in Marketing, Communications, PR, or a related field Experience: 0–3 years of experience in influencer marketing, digital marketing, or brand marketing. Role Purpose / Objective: The Influencer Marketing professional will be responsible for identifying, managing, and nurturing relationships with influencers and content creators to drive brand awareness, engagement, and conversions. The role involves strategic planning, campaign execution, negotiation, and relationship building with the right set of creators for the brand. Key Responsibilities: ● Identify and evaluate suitable influencers across various social media platforms (Instagram, YouTube, X, LinkedIn, etc.) ● Develop and manage influencer campaigns end-to-end, from identifying the right set of influencer, sourcing, outreach and brief sharing to execution and post-campaign analysis. ● Build and maintain strong relationships with influencers, creators, and influencer agencies. ● Negotiate deliverables, timelines, and compensation with influencers. ● Collaborate with internal teams (brand, content, creative) to align influencer campaigns with broader marketing objectives. ● Monitor influencer content to ensure brand consistency and compliance. ● Stay up to date with influencer marketing trends, platforms, tools, and best practices. Technical / Functional Skills: ● Strong understanding of social media platforms and the influencer ecosystem. ● Familiarity with influencer marketing tools. ● Basic understanding of Excel and google sheets. ● Basic knowledge of campaign analytics and reporting. ● Excellent negotiation and communication skills. ● Ability to manage multiple campaigns simultaneously. Behavioral Competencies: ● Creative thinker with strong attention to detail. ● Strong interpersonal and relationship-building skills, and negotiation skills. ● Self-motivated and proactive. ● Ability to work in a fast-paced and dynamic environment. ● Results-driven with an analytical mindset.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We are seeking an experienced and dynamic Senior Manager – Finance to lead key aspects of our financial operations. This role is a critical replacement for our outgoing team member who is relocating overseas. The ideal candidate will bring strong leadership, financial acumen, and operational rigor to manage end-to-end finance functions, support strategic decision-making, and ensure robust compliance and reporting frameworks. Key Responsibilities Accounting & Compliance: Ensure timely and accurate closure of books (monthly, quarterly, annually). Oversee statutory compliance including tax filings, GST, and audits. GAAP Expertise: Ensure financial reporting complies with both Indian GAAP and US GAAP. Work closely with internal and external stakeholders to address differences in recognition, measurement, and disclosure standards. Support global consolidation and audit processes. Internal Controls: Strengthen internal control systems and ensure adherence to company policies and procedures. Stakeholder Management: Coordinate with auditors, tax consultants, bankers, legal advisors, and government authorities as required. Team Leadership: Manage and mentor a high-performing finance team. Foster a culture of continuous improvement and professional growth. ERP & Process Automation: Leverage ERP systems (e.g., NetSuite) to streamline financial processes. Lead finance digitization and automation initiatives. Strategic Projects: Support the CFO/SVP Finance/VP Finance in M&A due diligence, business expansion analysis, and cost optimization initiatives. Qualifications & Experience Chartered Accountant (CA) or CPA/MBA Finance with strong academic credentials 8–12 years of progressive experience in finance and accounts Proven experience in leading finance teams in a corporate or mid-sized organization Strong knowledge of Indian accounting standards, tax regulations, and financial reporting Hands-on experience with ERP systems (NetSuite/) Exceptional analytical, problem-solving, and communication skills Ability to work under pressure and manage multiple stakeholders What We Offer A dynamic, growth-oriented work environment Exposure to cross-functional and strategic finance initiatives Attractive compensation and benefits Opportunities for professional development and advancement Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing ? You will work within our product implementation and adoption teams to deliver high-quality customer training to end users of Zenoti systems. Develop standardized instructional materials and training curriculum with clear learning objectives and outcomes. Work with customers to identify training needs; develop and deliver customer training plans (schedules, content, feedback mechanisms, etc) Deliver product trainings via different channels (Live, Online, remote) and mediums. Support the implementation phase remotely or at customer locations as needed. Be a product knowledge expert, and remain up to date with product knowledge, business flow, sales process and market dynamics. Analyzing usage metrics, data from support tickets, and customer feedback to improve training delivery and support Zenoti training goals. Assist in develop training program strategy, including defining and tracking objectives and key results. Responsible for ensuring maximum product adoption through effective training delivery and achieving exceptional client satisfaction. What skills do I need? Excellent written and verbal communication skills Excellent customer service, skills plus ability to interface with global customers. Experience working with remote teams. Strong logical, analytical, critical thinking and problem-solving skills Ability to understand, articulate and manage customer expectations. Ability to work in a fast-paced start-up environment. Experience working with SaaS applications or Enterprise software solutions. Strong knowledge of MS Office tools Background in instructional design or adult learning theory a plus Experience using Camtasia Studio, Articulate, Adobe Captivate, other e-learning and learning management systems, a plus. Experience developing and conducting end-user training and training materials for SaaS or Enterprise-level applications a plus. Bachelor's Degree in Computer Engineering, Computer Science, Information Systems, Learning & Development, Education, or similar degree. 3+ years of experience in customer-facing, teaching, training, or instructional design role Fluency in European and SEA languages is a plus. Ability to travel up to 10% Benefits At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees: A competitive base salary, plus bonus Eligibility to receive equity through company Employee Stock Option Plan Medical, dental, and vision coverage Participation in company 401k plan Unlimited paid time off Paid parental leave Flexible work hours Programs, classes and activities supporting your physical and mental wellbeing, led by Zenoti's dedicated Chief Wellness Officer Note: This role will be remote to start, but on a long-term basis will operate from the Zenoti office in Bellevue, WA. We are also open to remote working on a permanent basis Zenoti is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Senior Customer Support Services Specialist as an initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. In addition, they will effectively coordinate support from other internal SME teams. The colleague in this role will share knowledge and best practices with less experienced colleagues and support a continual process improvement change cycle. Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve general, low complexity customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Trains and supports new and existing staff Communicate process updates and changes to the team Builds and maintains effective business relationships with all departments Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training or equivalent education. Associate’s degree or equivalent education Work Experience Typically, 3+ years of Customer Service experience Typically, 2+ years of HR or related payroll and benefits experience Skills High level of proficiency in Microsoft Office Suite, PeopleSoft and Salesforce Fluency in English, bilingual a plus Knowledge of contact centre technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Brief Overview The Senior Manager, Product Management will lead a team of product managers and also research, design and drive the development of product solutions to support the needs of TriNet clients, work site employees, and colleagues. This includes responsibility for developing product and go-to-market strategies, conducting market research, generating product requirements; managing roadmaps, and working closely with a cross-functional team of stakeholders to drive implementation. Responsible for identifying and documenting product and business requirements via a product roadmap and taking them from concept to production. Will work with a broad set of stakeholders that include Marketing, Sales, Strategy, Business, Legal, Design, Engineering and others. What You Will Do Leads and mentors a team of Product Managers, providing guidance, support, and fostering a collaborative and innovative product culture Contributes to the professional development and growth of team members Develop and oversees the creation of product roadmaps that outline key initiatives, features, and release timelines Collaborates with senior leadership to ensure alignment of product goals with overall company objectives Establishes the product vision, strategy and roadmap in alignment with corporate goals and objectives, if applicable Leads and manages the entire product life cycle from strategic planning to tactical activities, if applicable Acts as a primary point of contact for product-related inquiries, providing updates and insights to internal and external stakeholders Conducts customer and market research, user feedback, usage, and competitive analysis to identify unmet market needs and complex new product applications Identifies and evaluates potential partner relationships for new products Oversees the end-to-end product development process, making strategic decisions and solving complex challenges. Drives product design for new features and enhancements, plans the rollout, evaluates new opportunities, and creates new proposals aligned with business strategy and present insight to key executives Develops business cases and organizes and drives go-to-market planning and execution Performs other duties as assigned Complies with all policies and standards Education Qualifications Bachelor's Degree required Master's Degree preferred Experience Qualifications Typically 15+ years Experience in Product Management and/or Product Strategy required Typically 5+ years leading a team required Typically 3+ years Working directly with Product leadership to shape the long-term product and business direction preferred Skills And Abilities Experience leading teams and demonstrated success developing and growing team members' careers (Advanced proficiency) Experience with Agile development methodologies, like Scrum (Advanced proficiency) Background in HR, HCM, US Benefits or Healthcare Insurance domain (Intermediate proficiency) Uses process and metrics-driven product management approach (Advanced proficiency) Experience driving large, complex change efforts and generating results through influence, persuasion, and relationships (Advanced proficiency) Passionate towards excellent user experience and knows how to build one (Intermediate proficiency) Excellent oral and written communication and presentation skills, including the ability to organize, conceptually interpret and clearly communicate material developed collaboratively with cross-functional parties (Advanced proficiency) Effortlessly pivots between strategic level goals and micro level issues and dependencies (Advanced proficiency) Saavy in presenting new, creative ideas and generating support. (Advanced proficiency) Excels in storytelling, explaining complex things to a diverse audience in a simple format (Advanced proficiency) Track record of building strong working relationships with leaders across functions and businesses and successfully influences without authority. (Advanced proficiency) Effective teambuilding, motivational, and conflict-resolving qualities (Advanced proficiency) Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities (Advanced proficiency) Expert in Microsoft Office Suite (Advanced proficiency) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.

Job Description TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles. Job Summary The Customer Support Services Specialist serves as the initial point of entry for customer inquiry resolution (via phone, email, chat, or services cases) on a wide range of human resources related topics. The position ensures the effective delivery of TriNet services in the areas of benefits, payroll, and human resources; resolving service issues, identifying service opportunities, and informing management of key developments that may require escalation to more specialized TriNet resources. The role will provide an incredible client experience in a contact Center environment by answering and documenting inbound calls, emails, and chats with an emphasis on first contact resolution of service issues. Key Responsibilities Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performance indicator metrics as defined by management and being accountable to TriNet’s customer retention and customer satisfaction goals. Strives to deliver first contact resolution Works with a sense of urgency to provide accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience. Required For All Jobs Performs other duties as assigned Complies with all policies and standards Qualifications Education General education, Vocational training and / Or on the job training. Work Experience Typically, 2+years of Customer service Experience . Typically 2+ years of HR or related payroll and benefits experience. Knowledge, Skills & Abilities Fluency in English Knowledge of US Payroll, Benefits, or HR Proficiency in Microsoft Office Suite, PeopleSoft and SalesForce Knowledge of contact center technologies (Telephony, CRM, Call Monitoring, Workforce Management etc.) Ability to follow established procedures in a timely, accurate manner. Ability to maintain confidentiality of corporate data A demonstrated commitment to high professional ethical standards and a diverse workplace Excellent verbal and written communication skills. Minimum typing proficiency of 35 words per minute. Ability to communicate with employees at all levels of the organization. Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities. Able to gain a substantial understanding of the job quickly and apply knowledge and skills to complete a wide range of tasks. Ability to work US daytime hours (5 AM to 5 PM PST) Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office. Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, colour, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.