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0 - 1 years

2 - 3 Lacs

Bengaluru

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service.candidates with Compensation & Benefits experience Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiativesThis role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Service Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. What are we looking for? Written Communication Workday Compensation & Benefits Knowledge Voluntary Benefits Ability to meet deadlines Ability to perform under pressure Ability to work well in a team Adaptable and flexible Agility for quick learningMS Excel Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS. Always demonstrate the highest level of customer service. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Mumbai

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deep understanding of Compensation & Benefits, leveraging expertise to solve specific problems, training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Process Support: Read, understand, and analyze client processes as a subject matter expert. Execute processes accurately and timely as a hands-on processor. Master the given process and assist team members with process-related queries. Escalate issues and seek advice when faced with complex problems. Ensure high quality of written and verbal English skills within the team. Create logical plans, realistic estimates, and schedules for activities or project segments. Ensure LWIs are followed and updated regularly, and train team members on process updates. Maintain, validate, and update process documentation to ensure compliance. Perform root cause analysis on issues and suggest corrective actions. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Participate in knowledge transfer and acquire in-depth knowledge of processes as an SME. Engage in various internal or client initiatives related to processes. Understand existing performance metrics, how they are measured, and improve the measurement system.Team Support: Plan proper allocation of work. Support team lead/manager with daily stats/reporting and MOS. Be available on the floor to resolve process-related issues. Participate in team-building activities and organizational initiatives. Conduct training needs analysis for the team through quality reports and knowledge tests. Follow the quality check and audit mechanism to ensure delivery on SLAs. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team members on learning and acquiring skills in processes.Functional Competencies: Knowledge of Compensation & Benefits management and performance management processes. Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with business excellence practices. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Desirable:HR domain certification, SuccessFactors experience, exposure to the BPO industry. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Mumbai

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deep understanding of Compensation & Benefits, leveraging expertise to solve specific problems, training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Process Support: Read, understand, and analyze client processes as a subject matter expert. Execute processes accurately and timely as a hands-on processor. Master the given process and assist team members with process-related queries. Escalate issues and seek advice when faced with complex problems. Ensure high quality of written and verbal English skills within the team. Create logical plans, realistic estimates, and schedules for activities or project segments. Ensure LWIs are followed and updated regularly, and train team members on process updates. Maintain, validate, and update process documentation to ensure compliance. Perform root cause analysis on issues and suggest corrective actions. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Participate in knowledge transfer and acquire in-depth knowledge of processes as an SME. Engage in various internal or client initiatives related to processes. Understand existing performance metrics, how they are measured, and improve the measurement system.Team Support: Plan proper allocation of work. Support team lead/manager with daily stats/reporting and MOS. Be available on the floor to resolve process-related issues. Participate in team-building activities and organizational initiatives. Conduct training needs analysis for the team through quality reports and knowledge tests. Follow the quality check and audit mechanism to ensure delivery on SLAs. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team members on learning and acquiring skills in processes.Functional Competencies: Knowledge of Compensation & Benefits management and performance management processes. Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with business excellence practices. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Desirable:HR domain certification, SuccessFactors experience, exposure to the BPO industry. SAP SuccessFactors Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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5 - 8 years

7 - 10 Lacs

Mumbai

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Comp & Benefits and Performance Management. You will leverage your expertise to solve specific problems related to Comp & Benefits. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns and policies among management and team members.In Delivery & Client Management, ensure adherence to processes, improve the measurement of existing metrics (SLA, OLA, KPI), and enhance transparency in reporting. Collaborate with the Service Management Team to report performance to the client and monitor workload allocation to meet timelines and accuracy. Implement governance mechanisms for process compliance and ensure service outcomes align with the SLA. Lead by example with strong customer service, raise issues that impact delivery, and manage escalations through root cause analysis. Develop logical plans with clear schedules and maintain excellent relationships with clients. Ensure Business Continuity and Disaster Recovery plans are updated and tested regularly.Collaboration: Participate in various internal or client initiatives related to the process. Liaise with Accenture Local IT to escalate Technology In Subject Matter Expertise, develop deep knowledge of Compensation and Benefits Admin processes to meet business requirements. Become a process expert within the first 4 months and support team members with process expertise. Communicate process changes and ensure all documentation is updated and compliant. Implement robust internal quality controls, perform checks on complex cases, and escalate issues as needed. Actively participate in business meetings to ensure proper documentation and action on issues raised.In OE OPEX & Continuous Improvement, collaborate with the Business Excellence team to drive operational improvements. Identify and implement innovative solutions to reduce costs, improve accuracy, and enhance customer experience. Regularly review process dashboards and ensure process controls are followed. What are we looking for? SAP Experience along with Comp & Ben Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication In Team Management & Development, recruit and onboard new team members, ensuring proper staffing and skill alignment. Provide clear direction on responsibilities and manage performance to align with organizational goals. Foster a competitive, performance-driven culture by setting clear performance goals, monitoring team performance with monthly scorecards, and providing regular feedback. Conduct training based on team needs and engage in organizational events. Perform talent reviews, develop subject matter experts, ensure succession planning for critical roles, and enhance team morale with bonding activities. Serve as the first point of contact for people-related issues, retain talent, and collaborate with HR on key initiatives.Functional Competencies: Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management. Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Business Process Implementation. Strong MS Office and Excel skills. Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique. English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly. Proficient with Business Excellence Practices. Roles and Responsibilities: SAP Required In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge: Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels. Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure. Good organizational, prioritization, and multi-tasking skills to deliver to deadlines. Analytical and problem-solving skills. Demonstrate high levels of confidentiality. Focus on high data accuracy and attention to detail. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate. Basic Leadership and coaching skills. Team Work & Collaboration. Self-driven. Flexibility to work in Shifts. Results/target oriented. Multi-cultural awareness. Qualifications Any Graduation

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1 - 3 years

3 - 5 Lacs

Mumbai

Work from Office

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.The Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. What are we looking for? SAP and Comp & Ben Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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1 - 3 years

3 - 5 Lacs

Mumbai

Work from Office

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent. Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.The Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communicationFunctional Competencies: Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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1 - 3 years

3 - 5 Lacs

Mumbai

Work from Office

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? SAP Comp & BenThis role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.The Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communicationFunctional Competencies: Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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1 - 3 years

3 - 5 Lacs

Mumbai

Work from Office

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Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? SAP Comp & BenThis role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities: Read, understand, and analyze client processes as per the business rules. Execute the full range of processes accurately and timely as a hands-on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing. Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required, and manage appropriate documentation. Perform "Root Cause Analysis" on issues faced and suggest appropriate corrective action for current remediation and future control. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent Update process metrics on a daily basis and maintain MIS. Demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in a timely fashion. Ensure and maintain the security and confidentiality of client data. Actively participate in team activities and organizational initiatives.The Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communicationFunctional Competencies: Knowledge of Comp & Benefits and Performance management processes. Strong command of written and verbal English language. Knowledge of MS Office/Excel Skills would be a plus. Knowledge of SuccessFactors would be a plus. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

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