Technical Support Assistant ITSILVER Innovation & Infotainment

0.0 - 4.0 years

0 - 0 Lacs

maharashtra

On-site

As a Customer Service Representative at our company, your role will involve acting as a liaison between customers and the company. You will be responsible for assisting with complaints, orders, errors, account questions, billing, cancellations, and other queries. Your key responsibilities will include: - Resolving customer complaints via Ticket System Software, phone, and email - Reaching out to customers using Customer Support Software and verifying account information - Greeting customers warmly and ascertaining their problems - Cancelling or upgrading accounts - Assisting with placement of orders, refunds, or exchanges - Providing advice on company information - Placing or cancelling orde...

Posted 1 month ago

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Technical Support Assistant ITSILVER Innovation & Infotainment

0.0 - 4.0 years

0 - 0 Lacs

maharashtra

On-site

You will be responsible for acting as a liaison between customers and the company, assisting with complaints, orders, errors, account questions, billing, cancellations, and other queries. You will resolve customer complaints via Ticket System Software, phone, and email, reach out to customers to verify account information, greet customers warmly, and assist with placement of orders, refunds, or exchanges. Additionally, you will advise on company information, handle product recalls, inform customers of deals and promotions, and compile reports on overall customer satisfaction. You will also be responsible for handling changes in policies or renewals. You should possess a Bachelor's degree/Dip...

Posted 4 months ago

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Business Performance & Insight Analyst Finastra USA Corporation

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Coupa System Administrator, your primary responsibility will be to provide system administration and end user support for the Coupa System. You will be expected to assist users through phone, emails, and Service now tickets. It is essential that you possess a comprehensive understanding of all Coupa modules including Procurement, Invoicing, Sourcing, and Contract. You should have experience in P2P Indirect Procurement and be proficient in managing common Coupa Admin tasks such as configuring Chart of Accounts, approval chains, PO Customizations, Tax codes, PO Transmission methods, as well as supplier and catalog enablement. Your ability to comprehend requisitions, Purchase Orders (POs),...

Posted 6 months ago

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