118 Commvault Jobs - Page 3

You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Storage Infrastructure Improvements. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (Deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning. Experience or Knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms. Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable. Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA) Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment and disaster recovery testing. Positive, proactive, team-orientated attitude with a flexible and innovative approach to work. Working knowledge on containers & microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelors or any masters degree or equivalent combination of professional education/training and applicable work experience.

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Veritas NetBackup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure effective communication between teams for seamless operations. Implement best practices for system maintenance and troubleshooting. Conduct regular training sessions for team members to enhance skills. Professional & Technical Skills: Must To Have Skills:Proficiency in Veritas NetBackup Administration. Strong understanding of backup and recovery processes. Experience in managing large-scale backup solutions. Knowledge of disaster recovery strategies. Hands-on experience in troubleshooting backup failures. Additional Information: The candidate should have a minimum of 5 years of experience in Veritas NetBackup Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in todays complex world. Our culture thrives on finding new and better ways to accelerate whats next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In todays fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine whats next for you. What you'll do: The candidate provides Operate, Admin and Consulting support on Storage & Bakcup infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Provides technical input, solutions, and recommendations to deal pursuit. Engaged in and provides support for transition/ transformation efforts. Provides IT infrastructure and/ or application infrastructure lifecycle technical support, including planning, project management, installation, on- going management/ monitoring/ troubleshooting, and de- installation, following operational policies and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the technical/ service relationship between the company and the customer, and between the company and subcontractors/ vendors. Works with the key customers and/ or internal businesses/ end user representatives (Infrastructure Support Managers, Client Manager and the Account Delivery Manager) to retain customers and build the business. Key Responsibilities: Resolve customers issues via the telephone, email or remote sessions. Reproduce issues in-house and responding back in a timely manner. Regular follow ups with customers with recommendations, updates and action plans. Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues. Provide consulting support in his/her area of expertise Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard) Incident Management: Resolve single and cross technology incidents independently. Lead the team members to resolve complex or cross technology incidents. Escalation Management: Identify, manage, and lead technical escalations. Participate in formal Escalation when required to support escalation especially during crisis. Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area. Perform Trend and Root cause analysis. Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records. Perform risk and impact analysis for changes, May lead or participate in a Change Advisory Board. Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment. Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. What you need to bring: Eligibility & Qualification: Bachelors degree in Engineering (or Equivalent). Experience: Minimum 6+ years of experience in Storage & Backup administration support Should possess strong knowledge on server/operating system technology and good understanding of other domains such as storage/SAN/networking/database Relevant certification on the latest track like Zerto/Vault, Commvault will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage Must Have: Broad technical knowledge on ISS solutions Installing, Configuring & Troubleshooting of at least 2 of the Backup skills Zerto/Vault, Commvault, Veeam . Firmware and management experience on above Storage Basic Operating Systems Knowledge Install, configure, administration and troubleshoot RHEL/SUSE (as Bare-Metal OS & as VMs on Hypervisors) Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE) Disaster Recovery planning and conducting DR tests. Performed routine Performance Analysis, Capacity analysis, security audit analysis reports to customer for necessary planned changes Linux Vulnerability assessment and Mitigation HPE Service Guard cluster on Linux and in Integration with Database and ERP Solution Knowledge on Patch deployment solutions Redhat Satellite , SuSE Manager Troubleshooting performance related issues on HW and Operating system Working knowledge on AIX , Redhat , CentOS , SUSE Linux and HP UX Should be ready to work in 24x7 rotational shifts and on weekends. Good written and verbal communication skills (Mandatory). Zeal for going the extra mile to solve customer issues. Complex troubleshooting experience and Logical Problem-solving approach Ability to work in a Solution environment, collaborating across Technology Teams. Good to have: Certification on any of the Zerto/Vault, CommVault, Veeam, Cohesity. Operating Systems Knowledge administration and support on VMware, Windows HyperV, Linux/Microsoft/VMware VCP or equivalent experience/certification will be an added advantage Tools Knowledge on ServiceNow Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. Deliver trainings when required. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

Looking for Data Protection Engineers with 4 to 12 years of experience in Data Protection -CommVault Location: Bangalore Skill: Commvault Backup. Level: L2 & L3 Number of Positions: 8 Knowledge & Application: 1. Operates in 24x5 (4- rotational shifts) 2. Working as a primary engineer for assigned customer accounts (Typically handling between 5-7 assigned accounts) 3. Mandate experience in backup and recovery domain (Commvault Product) 4. Expertise in core concepts of backup and recovery solutions in reference to windows & Linux file system, VMware, SQL, Oracle, exchange /M365, SAP HANA, Oracle RAC backups 5. Expert in product (Commvault) log analysis 6. Relevant exp should be latest exp 7. Proficient in AWS / AZURE / GCP Cloud Products 8. Proficient advance Level of Networking skill sets 9. Proficient in Linux & Windows Operating Systems 10. Proficient skill sets in Storage Products

Designation:- Storage Administrator Work Mode:- Work from office Experience:- Minimum 7 years Salary- As per company standard Job Description About the Role: We are seeking an experienced Storage Administrator to manage, optimize, and secure our organization's storage infrastructure. The ideal candidate will be responsible for storage provisioning, data backup, disaster recovery, performance tuning, and security compliance to ensure smooth IT operations. Key Responsibilities: Storage Management: Administer, configure, and optimize SAN (Storage Area Networks), NAS (Network Attached Storage), and cloud storage solutions. Data Backup & Recovery: Implement and manage backup strategies, disaster recovery plans, and data replication solutions. Performance Monitoring: Monitor storage performance, capacity planning, and troubleshooting storage-related issues. Security & Compliance: Ensure data security, encryption, and regulatory compliance (HIPAA, GDPR, etc.). Automation & Scripting: Develop automation scripts for storage provisioning and management. Collaboration: Work closely with IT teams to ensure efficient data storage and retrieval processes. Documentation & Policy Management: Maintain documentation of storage architectures, policies, and procedures. Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or a related field. Experience: Minimum 7 years of experience in storage administration, data backup, or related roles. Technical Skills: Expertise in SAN, NAS, DAS, and cloud storage technologies Hands-on experience with storage solutions like NetApp, Dell EMC, HPE, IBM, Pure Storage, and Hitachi Knowledge of backup and recovery tools such as Veeam, Commvault, Veritas NetBackup Proficiency in Linux, Windows Server, and virtualization platforms (VMware, Hyper-V) Experience with RAID configurations, storage replication, and deduplication Certifications (Preferred): NetApp Certified Data Administrator (NCDA), Dell EMC Storage Administrator (EMCSA), HPE ASE - Storage Solutions & AWS Certified Advanced Networking Specialty (for cloud storage) Why Join Us? Work with advanced storage technologies Soft Skills: Strong problem-solving, analytical thinking, and communication skills. Play a crucial role in data security and disaster recovery Opportunities for growth, certifications, and career advancement Apply Now! If you are passionate about technology and healthcare, we would love to hear from you! Drop your resume on 8308907577 or kmaran@sevenmentor.com.

Primary Skill: Commvault Backup Location : Bangalore Notice Period: Immediate to 30 days Interested candidates can share your updated resume to the below email id: sowmiya.M212910@cognizant.com

Responsibilities: Designing and implementing backup and recovery solutions for various data sources, including databases, file systems, and virtual machines. Configuring and managing backup software and hardware infrastructure. Monitoring backup jobs and performing regular backups to ensure data integrity and availability. Developing and maintaining disaster recovery plans and procedures. Testing backup and recovery processes to ensure they meet recovery time objectives (RTO) and recovery point objectives (RPO). Troubleshooting backup and recovery issues and providing timely resolution. Collaborating with IT teams to identify and mitigate risks related to data loss and system downtime. Providing technical expertise and guidance on backup and recovery best practices. Documenting backup and recovery processes, procedures, and configurations. Staying updated on emerging technologies and trends in backup and recovery. Qualifications (Knowledge, Skills and Abilities Needed): Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience in backup and recovery engineering or a related role. Strong understanding of backup and recovery concepts, methodologies, and best practices. Experience with backup software such as Veritas NetBackup, Commvault, or Veeam. Knowledge of backup storage technologies, including tape libraries, disk-based storage, and cloud storage. Familiarity with disaster recovery planning and implementation. Proficiency in scripting languages such as PowerShell or Bash. Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. Certifications such as Certified Information Systems Security Professional (CISSP) or Certified Business Continuity Professional (CBCP) (optional but beneficial). Skill Set: Backup and Recovery Solutions Disaster Recovery Planning Backup Software Administration Storage Technologies Problem-Solving Communication Collaboration Documentation Continuous Improvement This Backup and Recovery Engineer role requires technical expertise, problem-solving skills, and the ability to work effectively within a team environment. The successful candidate will be able to contribute to designing and implementing innovative business backup and restoration solutions that drive business continuity programs.

Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Netapp Network Attached Storage (NAS) Administration Good to have skills : Commvault Backup Administration Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement Netapp Network Attached Storage (NAS) Administration efficiently. Execute Commvault Backup Administration effectively. Collaborate with cross-functional teams for successful cloud migration. Troubleshoot and resolve technical issues during migration process. Ensure data security and compliance throughout the migration process. Professional & Technical Skills: Must To Have Skills: Proficiency in Netapp Network Attached Storage (NAS) Administration. Good To Have Skills: Experience with Commvault Backup Administration. Strong understanding of cloud migration strategies. Knowledge of private and public cloud technologies. Experience in implementing scalable and high-performance solutions. Ability to troubleshoot and resolve technical issues efficiently. Additional Information: The candidate should have a minimum of 2 years of experience in Netapp Network Attached Storage (NAS) Administration. This position is based at our Gurugram office. A 15-year full time education is required.

Job Description: 2+ years of Experience in Backup Infrastructure. (L1) Monitor, administer and maintain backup environment. Diagnose and correct issues, whether these be issues with correct operation or performance. Monitor Virtualization environment and elevate to L2 or L3 level. Triage and solve user-submitted tickets, especially when they relate to the infrastructure. Track resource usage using monitoring and queuing software. Actively participate in Knowledge Management by creating new technical documents. Patch system firmware and software as needed. Peer assistance is an added trait. Technical Skills: Demonstrated expertise with Backupe Infrastructure. Familiarity with knowledge of Zerto / Commvault / Netbackup etc. Hands on experience, at least 4+ years, in Operations and Support on Backup applications: Zerto, Veeam, Data Protector, Commvault, NetBackup Basic troubleshooting in Backup environment. Experience managing and monitoring different storage systems. Experience in upgrading backup software. Familiarity with monitoring tools like Grafana/Nagios/Opsramp. Familiarity with the Server Storage connectivity basics. Experience in Incident/Change/Problem management. Must Have At least 04 years of Enterprise Backup Zerto and Netbackup troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Business Skills: Demonstrate strong written and verbal communication skills. Interacting and collaborating across different technology teams within HPE. Must work towards achieving HPEs vision for our customers. Affinity and a thorough understanding of support processes defined within HPE. Ability to work in a 24x7 environment in rotation shifts Exhibit Customer First and Customer Last Attitude consistently. Ability to drive cases to closure and provide Case Summary. Demonstrate high level of technical & communication skills. Takes responsibility for end-to-end problem ownership and its solutions.

Job Description : GMS L2 Veeam/Commvault Engineer Engineer will be part of a 24/7 IT backup operations team and will be directly responsible for Backup related processes. The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed Veeam/Commvault backup operations and, when necessary, to return systems to operational status. The job also involves leading communication between technical teams, customer, and internal organization to fulfill customer needs and accomplish customer satisfaction. Job specific responsibilities include maintaining complex Veeam/Commvault Backup Solutions which may involve Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN or Library components. Supporting and troubleshooting Veeam/ Commvault backup, recovery and archiving in a large, complex, and widely distributed environment. Analyzing daily backup failures, identifying root cause and resolving issues systematically to bring Backup success rate close to 100% Provide status and progress reports for Veeam/ Commvault backup environment related activities and tasks on regular/periodic basis. Plan and implement best practices for backup solutions. Proactive measures to ensure adequate storage capacity is available. Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts. Perform configuration changes as per design and build. Capability to upgrade Veeam/ Commvault software across different versions and regular patching of Veeam/Commvault environment. Experience: Professional degree or equivalent experience and 4+ years related IT experience. Hands on experience, at least 2+ years, in Operations and Support on Backup applications: Veeam, Commvault, Data Protector Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis. General knowledge of networking concepts and iSCSI protocol. Basic knowledge & understanding of Data Protection, SaaS Software & Cloud Backup Backup failures, resolving them in collaboration. Understanding of OEM engagement support and escalation. Must Have At least 02 years of Enterprise Backup (Veeam & Commvault) troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Preferable: Knowledge of Remote Managed/Support/Monitoring processes and concepts Tools Knowledge on Service Now ITIL Certified. Certifications: Ideal candidate will be trained & certified in Veeam, Commvault (or any Enterprise Backup application). Additional understanding of Commvault or other enterprise backup software preferred. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well-developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Exceptional Customer service skills, mindset & attitude . Be professional in all modes of interaction with our internal & external customers. Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative - Builds and improves key business processes that enhance the effectiveness of HPE. Generates new ideas, challenges the status quo, and solves problems creatively. The candidate must collaborate with other teams and individuals within the organization. Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments. Actively listen and confirm problem details showing empathy for urgent situations. Utilize effective negotiation skills which will lead to satisfactory issue resolutions.

Job Description : 2+ years of Experience in Compute Hardware troubleshooting. (L1) Install, administer, and maintain hardware infrastructure. Diagnose and correct system issues, whether these be issues with correct operation or performance. Monitor compute hardware and elevate to L2 or L3 level. Triage and solve user-submitted tickets, especially when they relate to the infrastructure. Track resource usage using monitoring and queuing software. Actively participate in Knowledge Management by creating new technical documents. Patch system firmware and software as needed. Peer assistance is an added trait. Technical Skills: Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows) Familiarity with Hardware products like: HPE Proliant, Apollo, Blade,SDFlex and Synergy Experience with Cisco Hardware (UCS series, UCS Manager). Experience in server hardware and troubleshooting. Experience managing multi node clustered setup. Experience using and supporting appliance like Oneview, iLO, BMC, UCS Manager Knowledge of Server profile and fault tolerance. Familiarity with monitoring tools like Grafana/Nagios/Opsramp. Familiarity with the Server Storage connectivity basics. Good to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster solution. Experience in Incident/Change/Problem management and Root Cause Analysis. Business Skills : Demonstrate strong written and verbal communication skills. Interacting and collaborating across different technology teams within HPE. Must work towards achieving HPEs vision for our customers. Affinity and a thorough understanding of support processes defined within HPE. Ability to work in a 24x7 environment in rotation shifts Exhibit “Customer First and Customer Last Attitude” consistently. Ability to drive cases to closure and provide Case Summary. Demonstrate high level of technical & communication skills. Takes responsibility for end-to-end problem ownership and its solutions.

Roles & Responsibilities: Customer facing: Communicate with customers confidently, ensuring clear and professional interactions. Triage and troubleshoot backup issues for both customers and internal technical teams. Assist customers with troubleshooting backup job failures and performance issues. Maintain accurate case history, customer configurations, and contribute to the knowledge base. Follow ITSM processes, ensuring incidents and requests are properly documented and handled. Oversee backup health, escalate complex issues, and assist with routine system tasks. Provide first-class support across a diverse range of customers from various industries and sizes Technical: Provide frontline support for Commvault and other backup platforms, ensuring stable operations. Triage and troubleshoot backup issues for both customers and internal teams. Assist customers with backup job failures, restores, and performance optimization. Maintain accurate documentation, case history, and contribute to the knowledge base. CommServe Administration: Manage and maintain backup infrastructure. Backup Job Management: Schedule new backups, modify existing jobs, and generate metrics reports. Backup Monitoring & Restores: Ensure backup health, troubleshoot failures, and perform restores when needed. Application Backups: Hands-on experience with SQL, SharePoint, Oracle, Exchange, Active Directory, and VM backups. Generate and present backup performance reports to management. Follow ITIL processes (Incident, Problem, Request, and Change Management). Work in 24/7 high-availability data center environments and participate in on-call rotations. Collaborate within a global, virtual, and multi-functional team to provide high-quality service. Prepare and review Knowledge Base (KB) articles, share knowledge, and maintain documentation. Working knowledge of Unix and Linux platforms. Basic understanding of security, networks, or storage platforms is a plus. Ability to prioritize tasks and perform effectively under pressure in a fast-paced, international environment. Must be a service and customer-oriented team player. Flexible, self-motivated, and able to work under pressure Required Qualification and Experience BE/B-Tech/Diploma/Graduate (Essential) ITIL certified (added advantage) Windows/Unix or Networking certification (added advantage) Skills/Abilities and Knowledge Communicate effectively in excellent English with native English-speaking customers and internal teams. Knowledge in backup technologies Commvault or any other backup tool. Knowledge of back up technologies, data retention principles and IT fundamentals Working conditions: 24x7x365 working environment. Working from Office only. Related Work Experience Experience in Commvault 1 to 3 years- Experience in backup and recovery operations – 1 to 3 years

Roles and Responsibilities Customer facing: Being an escalation point for first line Being the primary contact for customers that have been escalated to you and dealing with all their incoming requests Triaging and solving advanced issues with backups for customer that you manage Help customers troubleshoot issues with their backup jobs; advise on backup best practices Onboarding of new customers and providing best practice advisory Ensure that all customer-related information including case history, contact information, and configuration are kept accurate and contribute to the ongoing upkeep and expansion of our knowledgebase Work across a range of customers of all industries and sizes providing first-class support to all Technical: Design, implement, and maintain Commvault backup solutions for clients Demonstrates the ability to build and design backup infrastructure and manage multiple tape libraries. Possesses exceptional knowledge and skills to troubleshoot backup, tape, and storage issues. Manage the Databarracks tape infrastructure Join the on-call rota after approximately 3-4 months Follows established company processes, including change management, incident management, and problem management. Possesses excellent communication skills, with the ability to articulate situations and issues clearly to cross-functional teams and clients. Has a good understanding of RAID concepts, storage performance analysis, array-based replication, tape storage and backup, VTL, and replication. Knowledgeable in de-duplication and log analysis for troubleshooting. Participates in disaster recovery (DR) tests and has a good understanding of media management. Experienced in 24/7 high-availability data center environments and on-call support responsibilities. Skilled in performance tuning, capacity planning, and root cause analysis. A service and customer-oriented team player, capable of working as part of a virtual, global, and/or multi-functional team. Experienced in knowledge base (KB) preparation and review, knowledge sharing (training/mentoring), and documentation Required Qualification and Experience BE/B-Tech/Diploma/Graduate (Essential) Commvault Expert certification (Essential) ITIL certified (added advantage) Windows/Unix or Networking certification (added advantage) Skills/Abilities and Knowledge Advanced knowledge in backup technologies Commvault. Commvault experience in a large, mixed environment of both Windows and Linux servers Knowledge of back up technologies, data retention principles and IT fundamentals Good level of experience with legacy backup and tape infrastructure Awareness of various cloud and on-premise infrastructure Working conditions: Office environment Related Work Experience Experience in Commvault 10 years Experience in backup and recovery operations – 10 years

We are hiring infrastructure experts for our client HP for various Administrator roles. Please feel free to apply if you have expertise on any 1 or more of the following skills Experience Range: 4-12 years Location: Electronic city, Bangalore (Hybrid) Commvault backup administrator : 2-8 years of experience with Commvault backup and enterprise backup solutions, Rubrik backup administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, Veeam Backup Administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, VMware Administator: 2-8 years of experience with VMWare - Vsphere administration. Windows Administrator : 2-8 years of experience with Windows server administration, with powershell and hyper v preferred L1 Service desk: To manage P1 tickets and incidents pertaining to access, monitoring, troubleshooting, backup and recovery etc Azure Administrator: Azure admin with HCI (Hyperconverged Infrastructure) and Hyper V experience, Linux Administrator: Good understanding of Linux administration and basic commands, Oracle DBA: Oracle Database Administrator with good understanding of Oracle 10g, 11g, 12c and 19c. SQL DBA: SQL Database administor with good understanding of MSSQL SERVER 2005, 2008 ,2008R2,2012/2014/2016,2019 Citrix Admin: Citrix administrator with Citrix Virtual Apps and Desktops 7.x, 19 xx, 20 xx LTSR Suite Citrix Administration with Xen Server : CItrix admin with good Xen server knowledge Redhat Satellite / KVM Admin: Redhat Engineer with Satellite or KVM administration Cisco and security professional: network security professional with cisco products

We are hiring infrastructure experts for our client HP for various Administrator roles. Please feel free to apply if you have expertise on any 1 or more of the following skills Experience Range: 4-12 years Location: Electronic city, Bangalore (Hybrid) Commvault backup administrator : 2-8 years of experience with Commvault backup and enterprise backup solutions, Rubrik backup administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, Veeam Backup Administrator : 1-8 years of experience with Rubrik back up and enterprise back up solutions, VMware Administator: 2-8 years of experience with VMWare - Vsphere administration. Windows Administrator : 2-8 years of experience with Windows server administration, with powershell and hyper v preferred L1 Service desk: To manage P1 tickets and incidents pertaining to access, monitoring, troubleshooting, backup and recovery etc Azure Administrator: Azure admin with HCI (Hyperconverged Infrastructure) and Hyper V experience, Linux Administrator: Good understanding of Linux administration and basic commands, Oracle DBA: Oracle Database Administrator with good understanding of Oracle 10g, 11g, 12c and 19c. SQL DBA: SQL Database administor with good understanding of MSSQL SERVER 2005, 2008 ,2008R2,2012/2014/2016,2019 Citrix Admin: Citrix administrator with Citrix Virtual Apps and Desktops 7.x, 19 xx, 20 xx LTSR Suite Citrix Administration with Xen Server : CItrix admin with good Xen server knowledge Redhat Satellite / KVM Admin: Redhat Engineer with Satellite or KVM administration Cisco and security professional: network security professional with cisco products

About The Role Install, configure, and administer Commvault Backup & Recovery solutions. Perform daily backup monitoring, troubleshooting, and issue resolution to ensure successful data protection. Manage backup policies, schedules, and storage configurations to optimize performance. Perform data restores and disaster recovery (DR) testing to ensure business continuity. Monitor and manage storage utilization, retention policies, and archival solutions. Automate and optimize backup processes to enhance efficiency. Implement security best practices to safeguard backup data. Generate and maintain reports on backup performance, failures, and storage utilization. Work with cross-functional teams (Infrastructure, Database, Application teams) to align backup strategies with business needs. Provide technical support and documentation for backup operations. Stay updated with latest Commvault features, patches, and industry best practices. Primary Skills Commvault Certified Engineer (CPE) or Certified Administrator (CCA) certification. Veritas Netbackup Commvault Veeam Backup HPDP

About The Role Responsible for the operations across Storage Data Protection environments. They have ownership of monitoring reporting first level incidents and alerts, basic administration with help of standard work instructions and assist LP LM teams on inputs required during new builds, administration and decommission activities of Storage Data Protection products. They contribute to Capacity performance reports as part of their role. About The Role - Grade Specific Plan changes and tasks as necessary for upkeep, maintenance, upgrade and decommissioning of all supported Storage SAN and Backup hardwaredevices, software tools and applications Setup discussions and meetings or participate in CAB meetings to ensure changes change tasks are well represented Accept and execute Service orders relating to newserver backup commissioning, new server zoning, LUN provisioning for new hosts and existing hosts, maintaining NFS, CIFS shares permissions, manage deduplication, replication snapshots and to perform decommissioning

We are seeking a skilled Azure Backup & Disaster Recovery Engineer with 6-8 years of experience to design, implement, and manage backup and disaster recovery solutions for our cloud infrastructure on Microsoft Azure. The ideal candidate will have a deep understanding of Azure Backup, Azure Site Recovery, and other cloud based disaster recovery tools to ensure robust data protection, business continuity, and high availability for our critical workloads in a hybrid and multi-cloud environment. Key Responsibilities : - Design and implement backup and disaster recovery strategies using Azure Backup, Azure Site Recovery (ASR), and Recovery Services Vault. - Implement backup and recovery processes for virtual machines, SQL databases, file systems, and other mission-critical workloads across Azure and hybrid environments. - Architect and configure disaster recovery solutions for workloads running in Azure and on-premises environments, ensuring high availability and fault tolerance. - Automate backup and recovery processes using PowerShell or Azure CLI to ensure smooth operations and reduce manual intervention. - Develop scripts for scheduled backup jobs, verification of backup integrity, and automated failover and failback testing. - Implement monitoring solutions to ensure continuous protection of data across multiple Azure subscriptions and regions. - Manage backup jobs and disaster recovery plans for virtual machines, databases, and applications, ensuring backups run as scheduled and recovery plans are up-to-date. - Proactively manage backup retention policies and alerting mechanisms for any backup failures, ensuring timely resolution. - Collaborate with other IT and business units to develop, implement, and test business continuity plans (BCP) and disaster recovery (DR) strategies. - Perform regular disaster recovery tests and simulate different failover and failback scenarios to validate the effectiveness of recovery plans. - Support the creation of disaster recovery documentation and procedures for different Azure workloads and applications. - Ensure that backup solutions comply with organizational data protection policies and industry standards (e. , GDPR, HIPAA). - Implement encryption and data masking for data in transit and at rest within Azure backup solutions. - Configure retention policies and ensure that the backup solutions adhere to organizational policies on data retention, ensuring that critical data is protected while following legal compliance. - Implement disaster recovery solutions that integrate on-premises and Azure-based workloads, creating hybrid and multi-cloud solutions to support cross-platform continuity. - Utilize third-party backup solutions (e., Veeam, Commvault, NetApp) integrated with Azure to complement native Azure services and provide enhanced backup and recovery capabilities. - Leverage Azure Blob Storage, Azure Disk Storage, and Azure Files to implement scalable and cost-effective backup solutions. - Configure storage policies, tiered storage options, and data replication strategies to ensure efficient backup and recovery processes. - Continuously evaluate and optimize backup and recovery solutions, ensuring that they meet the evolving needs of the business and technology landscape. - Identify potential risks, vulnerabilities, and bottlenecks in the current backup and recovery processes and recommend improvements. - Work with cross-functional teams, including Cloud Engineers, System Administrators, and Network Engineers, to ensure seamless integration of disaster recovery solutions within the broader infrastructure. - Provide mentorship and training to junior engineers and help them understand Azure-based backup and disaster recovery best practices. - Document processes, configurations, and troubleshooting steps for team use and future reference. Technical Skills Required : - 6 to 8 years of experience working with Azure Backup and Disaster Recovery solutions. - Strong hands-on experience with Azure Site Recovery, Azure Backup, Recovery Services Vault, and related tools. - Experience designing backup solutions for virtual machines, SQL databases, file servers, and mission critical workloads in Azure. - In-depth knowledge of Azure Storage Services, including Blob Storage, Disk Storage, and Azure Files. - Proficiency in PowerShell and Azure CLI for scripting and automation of backup and recovery processes. - Knowledge of backup encryption, retention policies, and data protection best practices. - Strong understanding of business continuity planning (BCP) and disaster recovery (DR) strategies for cloud based workloads. - Familiarity with third-party backup tools like Veeam, Commvault, or NetApp integrated with Azure

JR REQ --BACKUP Administrator. --4to8year----Bangalore ---Naziya Fathima --- TCS C2H ---900000

Description Must have skills - Netbackup admin Optional/ Good to have skills - Commvault Location - Pune or Hyderabad Mandatory Technical Roles / ResponsibilitiesL3 Netbackup Installation configuration Netbackup Main activities Perform regular system maintenance; including Incident solving; Change implementation; Patch management; Analyze/solve performance and security issues Complex backup scheduling maintenance also includes helping solve complex problems related to operating system; databases; middleware or applications teams Troubleshooting backup failures and taking appropriate steps Hands on experience on Veritas Enterprise Vault and Data Domain appliances. Configuration and troubleshooting of SAN Client backup (Fiber Transport) Clear understanding on SLP and Vault Upgrading and patching the Backup servers Oracle/SQL/VMWare/Replication Director Integration with Netbackup Backup/restoration (DR) of UNIX/ Windows Host Backup/Restore for Oracle/SQL/ESX/NDMP Managing Internal Database of Netbackup Should also have good understanding on TCP/IP concepts. Need to have clear understanding on SAN Infrastructure and Architecture. Understanding of functional requirements and translation of business requirements into technical specifications Some knowledge on Object storage (Centera/ATMOS/ECS/eVault) administration Preferred to have good understanding of VMWare IntelliSnap backups/restore through CommVault Oracle backups/restore integration with CommVault Understanding of HyperScale Appliances with CommVault Understanding of storage policies, Schedule policies, data aging concepts in CommVault Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills NetBackup;CommVault Languages RequiredENGLISH Role Rarity To Be Defined

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Implement new technology solutions Conduct regular system audits Train team members on new technologies Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration Strong troubleshooting skills Experience in hardware/software support Knowledge of server and network areas Familiarity with software solutions/vendors/brands SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 5 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Commvault Backup Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon this role by providing technical support and troubleshooting for clients, ensuring seamless system functionality. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Ensure effective communication with clients to understand and resolve technical issues Implement best practices for system maintenance and optimization Conduct regular system audits to ensure data integrity and security Professional & Technical Skills: Must To Have Skills:Proficiency in Commvault Backup Administration Strong understanding of backup and recovery processes Experience in configuring and maintaining backup solutions Knowledge of disaster recovery strategies Hands-on experience in troubleshooting backup issues Additional Information: The candidate should have a minimum of 5 years of experience in Commvault Backup Administration This position is based at our Gurugram office A 15 years full-time education is required Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Automation in Systems Integration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement hardware/software support for systems and software products. Troubleshoot basic and intermediate level technical issues. Provide ongoing technical maintenance for production and development systems. Collaborate with team members to address technical challenges. Assist in the implementation of technology solutions across server and network areas. Professional & Technical Skills: Must To Have Skills:Proficiency in Automation in Systems Integration. Strong understanding of system integration processes. Experience in troubleshooting hardware and software issues. Knowledge of operating system-level technology implementation. Familiarity with various software solutions/vendors/brands. SCOM, Netcool, Solarwinds, UIPath, SailPoint, Commvault, NetApp Additional Information: The candidate should have a minimum of 3 years of experience in Automation in Systems Integration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

Position Overview We are seeking a skilled and customer-focused Backup Tools Specialist with experience in IT services and enterprise backup tools. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to manage and resolve customer challenges effectively. Key Responsibilities Backup Environment Management: Design, implement, and configure new backup environments using Commvault or other backup tools. Upgrade backup systems from older versions to newer versions. Troubleshoot and resolve operational issues related to backup tools. Customer Interaction: Handle customer queries professionally with excellent communication skills Build strong relationships with clients to ensure satisfaction and successful project delivery. Required Qualifications Minimum of 1 year of experience in a customer-facing role within IT services, primarily working on backup tools. Proficiency in enterprise backup tools with Commvault expertise (mandatory). L1/L2 level knowledge in: Designing, implementing, configuring, upgrading, and troubleshooting backup environments. Red Hat Linux and Windows Server operating systems. Virtualization technologies like VMware and Hyper-V. Strong understanding of IT infrastructure products (servers, storage, networking, tape libraries). Excellent English communication skills (verbal and written). Proven ability to handle customers effectively with professionalism. Preferred Skills Certifications in Commvault or related backup tools. Soft Skills Strong problem-solving abilities. Ability to work independently as well as collaboratively within a team. Customer-centric mindset with a focus on delivering high-quality solutions. Work Environment This role may involve occasional travel to client sites and extended working hours during critical project phases. Flexibility is essential.

Job Description Education Any graduate but preferably B.E./B.Tech/MCA in Computer Science Experience Must have 5+years of work experience on CommVault / NetBackup / Networker and Veeam Cloud backup solutions. Mandatory Skills/Knowledge Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure. Work on daily health checks and environment monitoring Monitor backup operation and anomalies detection Work on Change, ITSM tickets and maintenance activities Able to perform restoration in case if escalated by L1 Advance Level of troubleshooting Coordinate with application owners and users in case if issue not resolved by L1 Engineer Perform client / Media Server Installation / commission of backup application and assist to clean up and sanity checks of the backup policies Work in the rotational shift Preferred Skills/Knowledge Configuring & scheduling of backups, testing of backups, Backup policies and guidelines, Standard Operating procedure. Hands on working experience with Tape based backup software like CommVault, NetBackup, HP Data Protector, Cloud backup technologies like (GCP /Azure / AWS) Backup Hardware like (physical / Virtual Tape Library (VTL) libraries and disk-based backups) Good understanding of CommVault backup tool and cloud Architecture. Closely monitor the Backup activity monitor dashboard to track the real time backup failures Refer the last 24 hrs backup failure report and troubleshoot the chronic or problematic backup failure and drive for closures. Perform restoration as per the request after validating proper approvals and follow the ITSM formalities Primary Troubleshooting of the backup or restoration failure issues escalated by L1 team Timely escalation of the issues which are not resolved or seek the required assistance from the next level. Installations / Upgrade / Configurations of new backup clients. Periodic housekeeping and logs clean-up for hassle free backup operations. Configuring and Maintaining backup policies, tape drives, Catalog Backup (Hot/Cold). Prepare the daily backup success dashboard and share with the leadership Represent the backup team in the Change / upgrade discussion calls and provide the inputs Desired Certifications CommVault Backup certification Soft Skills Must be ready to learn new technologies and acquire new skills Must be a Team Player Should be good in Verbal and Written Communication. Interested candidates can share the resume & below mandatory details Contact Number Email ID Current Company Total Experience Relevant Experience Current Salary (Fixed + Variable) Expected Salary CTC of offer in hand (if any) Primary Skills Notice Period/LWD Current Location Preferred Location Highest Qualification & % 10th % 12th % or Diploma % Graduation % Post-Graduation % (if yes)