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3 - 8 years
5 - 8 Lacs
Pune
Work from Office
Build and manage a community of users or customers around a brand, product, or service Develop and execute community engagement strategies to increase community engagement, such as hosting events, creating content, and building partnerships Respond to inquiries, questions, and comments from community members in a timely and professional manner Monitor online conversations and feedback to identify opportunities and issues to engage with the community and improve products or services Collaborate with other departments, such as marketing, customer support to ensure community engagement efforts align with business goals and objectives Develop and maintain relationships with key community influencers, such as bloggers, social media personalities, and brand advocates Analyze community engagement metrics to track the success of community engagement efforts and make recommendations for improvements Excellent communication and interpersonal skills with the ability to communicate effectively with diverse audiences
Posted 4 months ago
- 2 years
1 - 4 Lacs
Noida
Work from Office
Responsibilities: * Conduct market research & analyze data * Develop strategic marketing plans * Manage community relationships * Report on sales performance & trends * Lead business growth through marketing initiatives Accessible workspace Cafeteria Annual bonus
Posted 4 months ago
2 - 5 years
3 - 7 Lacs
Gurugram
Work from Office
Role & responsibilities 1. Meeting with internal and external stakeholders for Implementing the planned activities and develop strategies aligned with the company's mission, values, and business objective. 2. Prepare reports, presentations, and other communication materials to communicate the company's CSR efforts internally and externally. Share progress, achievements, and challenges with stakeholders and the public. 3. Identify broader community development needs, such as infrastructure, livelihood opportunities, or social welfare. 4. Develop and implement initiatives to minimize the company's environmental footprint, such as reducing waste, conserving resources, and promoting renewable energy. 5. Build and maintain positive relationships with local communities where the company operates. Listen to community concerns, address issues, and support community development initiatives. 6. Ensure that CSR activities comply with relevant laws, regulations, and ethical standards. Identify and manage risks associated with CSR projects. 7. Promote employee engagement in CSR activities through volunteer programs, awareness campaigns, training sessions, and other initiatives. Encourage a culture of social responsibility within the organization. Preferred candidate profile 1. 5-7 yrs of prior work experience in the Social sector / NGO / Corporate Foundation. 2. MSW/ MA Sociology / MBA 3. Basic event planning experience for social sector. Strong network with Community Organizations like hospitals, educational institutions, local bodies etc. 4. Strong knowledge of industrial and corporate laws / CSR law. 5. Good Communication Skills Both Written and Verbal 6. Strong understanding of CSR and PR 7. Rich experience in handling multiple projects simultaneously with strong Monitoring & Evaluation experience
Posted 4 months ago
5.0 - 10.0 years
12 - 15 Lacs
hyderabad
Work from Office
Role & responsibilities Create , Design, implement, and oversee CSR/CER Employee volunteering programs that align with our corporate values and community needs. Collaborate with internal stakeholders to identify and prioritize social impact initiatives and opportunities Coordinate and manage volunteer events, ensuring they run smoothly and effectively engage participants. Build and maintain relationships with non-profit organizations, community groups, and other stakeholders to foster partnerships that enhance our CSR efforts and reach of the Employee society relationships. Nurture Employee participation in community events and represent the company in a positive light. Develop communication to promote CSR volunteering opportunities to employees and also project the same to internal and external stakeholders. Organize training and informational sessions to educate employees about social responsibility and volunteerism. Track and report on the impact of CSR and employee volunteering initiatives, including metrics and outcomes. Prepare regular reports for management to highlight achievements and opportunities for improvement. Take accountability of the Invoicing to delivery process. Identify, engage, and collaborate with key stakeholders, in addition to employees, customers, suppliers, NGOs, and local communities, to understand their concerns and involve them in CSR efforts. Manage the bookkeeping of all the CSR related compliance documents. Develop systems and processes that reduce manual intervention. Prepare CSR reports and presentation as per process to provide transparency. Maintain and update the calendar of Volunteering events month on Month and around the Year. Provide briefs and work with Marketing / Internal communication team to amplify and share stories of volunteering. Manage project budgets, disbursements, and financial utilization tracking. Promote responsible business practices, including diversity and inclusion, ethical sourcing, fair labor practices, and community development. Manage relationships between partner NGOs, Volunteers, and Business leaders Preferred candidate profile Masters in social work (MSW)/MA Sociology or Masters degree in a related field from a reputed university/institution is a must. With 5-8 years+ of experience in CSR or Community Relations project management domain, with at least 4 years hands of experience in leading community development and employee volunteering projects in large manufacturing and process Companies with CSR. Strong knowledge of CSR principles, sustainability practices, and industry standards. 5+ years of CSR experience in Corporate is a must. Excellent communication and interpersonal skills. Attention to detail. Analytical and problem-solving abilities Proactive and go getter attitude without follow- up Collaboration and Co-ordination skills Organisation capabilities Project management skills. Ability to work independently and as part of a team without follow up
Posted Date not available
8.0 - 12.0 years
10 - 12 Lacs
ahmedabad
Work from Office
Key Responsibilities 1. Fundraising & Resource Mobilization Develop and execute an annual fundraising plan with clear targets and milestones. Identify, research, and engage potential corporate CSR partners, HNIs, philanthropic foundations, and international funding agencies. Prepare compelling proposals, presentations, and sponsorship decks that align with donor priorities. Lead negotiations and closing of funding agreements, ensuring mutually beneficial terms. Organize high-impact fundraising events, donor meets, and charity initiatives. Explore innovative digital and community-driven fundraising platforms. 2. Strategic Partnerships Build and nurture partnerships with corporates, industry bodies, sports federations, and NGOs to enhance funding opportunities. Leverage relationships for co-branded initiatives, grant opportunities, and sponsorships. Develop multi-year partnership agreements to ensure sustainable support. 3. Donor Relationship Management Maintain a detailed donor and partner database with engagement history and follow-up actions. Provide regular impact updates, financial reports, and recognition activities to maintain donor trust. Ensure excellent post-engagement stewardship for repeat funding opportunities. Key Skills & Competencies Proven success in fundraising, corporate partnerships, or business development (preferably in sports or non-profit sectors). Strong networking and relationship-building abilities with corporates, philanthropists, and funding agencies. Excellent proposal writing, presentation, and negotiation skills. Familiarity with CSR regulations, grant-making processes, and sports funding structures in India. Strategic thinker with a results-driven approach. Qualifications & Experience Masters degree in Business Administration, Fundraising, Sports Management, or related field. 8 – 12 years of proven fundraising and partnerships experience. Prior work in sports development or non-profit fundraising is an advantage. Why Join Us? Contribute directly to India’s Olympic ambitions and sports excellence journey. Work with a passionate team and an inspiring network of athletes, coaches, and leaders. Opportunity to create lasting impact in Indian sports development.
Posted Date not available
0.0 - 5.0 years
2 - 4 Lacs
chennai
Work from Office
Job Title: Corporate Social Responsibility Executive About the Company Navia Markets Limited is committed to creating a positive social impact alongside its business success. With our new initiative Navia Cares , we aim to bring smiles, support, and empowerment to those in need from orphanages and persons with disabilities to underprivileged children and elderly homes. Job Summary We are seeking a passionate and proactive Community Outreach & CSR Coordinator to lead our Navia Cares program. The role involves identifying and connecting with deserving individuals or organizations, managing the shortlisting process, delivering essential items, and capturing their stories. This is a rewarding opportunity for someone who truly believes in helping others and building brand goodwill through impactful community work. Key Responsibilities Reach out to communities, orphanages, disability support groups, schools, and elderly homes to promote the Navia Cares program. Get more registrations from eligible needy persons and maintain a well-organized database of beneficiaries. Shortlist the right recipients based on predefined criteria to ensure fair and impactful distribution. Coordinate with the Navia team for timely delivery of items such as wheelchairs, laptops and other support essentials. Visit beneficiaries to deliver essentials and document the impact through photographs, videos, and testimonials. Build and maintain strong relationships with community leaders, NGOs, and welfare organizations. Ensure smooth execution of monthly activities and events under Navia Cares . Create awareness about the program to enhance Navia s CSR presence and brand reputation. Ability to create blog content summarizing monthly activities and impact stories. Requirements Education: Any graduate (freshers welcome). Skills: Excellent communication and interpersonal skills. Strong organizational and coordination abilities. Empathy, patience, and a genuine passion for helping others. Basic photography and content collection skills. Other: Willingness to travel for community outreach and deliveries. Why Join Us? Be part of a Navia cares program that changes lives every month. Work with a passionate team committed to social good. Gain experience in CSR, community engagement, and brand building. See your work make a real, visible difference.
Posted Date not available
0.0 - 5.0 years
2 - 4 Lacs
hyderabad, chennai, bengaluru
Work from Office
Join us in a role where youll work closely with the community, create awareness, and make a positive impact on people’s lives. Engage with local communities to promote health awareness Organize and coordinate outreach and wellness programs Build relationships with social groups, NGOs, and institutions Support the hospitals mission of better healthcare access for all
Posted Date not available
2.0 - 5.0 years
3 - 4 Lacs
udaipur
Work from Office
2-3 yrs exp in influence or digital marketing Expertise in Instagram , youtube, fb, linkedin strong communication skills, coordinate with content ,PR, digital team for 360 degree campaign Bonus exp in NGOs/ social impact sector 9140679821
Posted Date not available
2.0 - 6.0 years
4 - 5 Lacs
pune
Work from Office
Description Enquad Solutions Pvt. Ltd. is a customer service outsourcing company based in Pune, India, specializing in BPO operations and IT outsourcing. We provide reliable, process-driven support to a range of North American companies, helping them manage customer engagement, back-office tasks, testing services, and technical operations. It is a growing back-office service provider supporting a range of international clients across the United States and Canada. We specialize in customer support, administrative assistance, and operations management, delivering seamless, after-hours services to ensure 24/7 continuity for our clients. Role Overview We are currently seeking a fluent English-speaking Customer Service Representative (After Hours) to join our Pune office. This is a night shift onsite role with a mandatory requirement for the graveyard shift. You will serve as the first point of contact for our clients, offering professional and empathetic support tailored to their specific service needs. Key Job Responsibilities Handle inbound calls and emails from clients, customers, and partner organizations during after-hours Provide accurate information regarding client services, processes, and general assistance Log and escalate urgent concerns to appropriate on-call personnel or internal teams Maintain up-to-date and accurate documentation in client systems and CRMs Coordinate with internal departments to ensure efficient resolution of client issues Deliver exceptional customer service with professionalism, patience, and empathy Communicate proactively with U.S. and Canadian clients across various time zones Act as a liaison between the night-shift and day-shift teams to ensure smooth transitions Meet or exceed response time, service quality, and customer satisfaction targets Required Skills and Qualifications Minimum 1 year of experience in customer service , call center , or BPO environment Excellent spoken and written English communication skills this is non-negotiable Ability to work independently , take ownership, and handle responsibilities without supervision Must be comfortable working night shifts and be available for the graveyard shift Familiarity with CRM tools, call center software, and Microsoft Office Strong problem-solving and interpersonal skills Bachelors degree in any discipline (preferred: Communications, Psychology, Business ) Experience with international clients (U.S. or Canadian preferred)
Posted Date not available
3.0 - 6.0 years
4 - 6 Lacs
ahmedabad
Work from Office
About UrbanWrk Pvt Ltd We offer premium enterprise managed workspaces that are tech-enabled, convenient, and designed keeping in mind your brand's needs. Our customised offices foster the perfect work environment to scale your business. Company Website urbanwrk.com Job description Client Experience, Manager will be instrumental in creating an extraordinary customer experience for UrbanWrk’s clientele. This role focuses on building a vibrant member community, maintaining high retention rates, developing strategic partnerships, and ensuring the highest standards of customer service and facility management. • Create an amazing client experience: Create delightful experiences for clients to make them feel valued and appreciated. • Facility Maintenance and Upkeep: Take accountability of highest standards of maintenance and upkeep of the premises and equipment. Regularly guide and monitor the facility team to ensure everything is in top condition. • Event Management: Initiate, collaborate, and manage events aimed at member engagement and education. Plan and execute a variety of events, from networking sessions to educational workshops. • Member Retention and Utilization: Implement strategies to maintain a 95% utilization rate through exceptional member experiences. Gather and act on member feedback to continuously improve the community experience. • Customer Satisfaction and Improvement: Deliver exceptional customer satisfaction and encourage member feedback. Suggest and execute improvements based on member insights and feedback. • Health, Safety, Cleanliness, Hygiene, and Security: Maintain strict protocols with zero deviation to ensure a safe, clean, and secure environment. Regularly review and update safety procedures as necessary. • Inventory Management: Manage inventory of food, beverages, and office supplies to ensure availability and quality. Conduct regular inventory audits and restock as needed. • Invoice and Billing: Oversee the invoicing process, ensuring all clients are billed accurately and on time. Address any billing discrepancies or client inquiries related to invoices. • Budgeting & Forecasting: Prepare and manage the center’s budget, ensuring all expenses are tracked and reported accurately. Conduct financial forecasting to predict future f inancial performance and identify areas for cost savings. Qualifications: • Bachelor’s degree in hospitality management, aviation, business management or related f ield. • Proven experience in a client-facing role, preferably within the managed office space or hospitality industry. • Strong organizational and multitasking abilities. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Problem-solving skills and the ability to handle difficult situations with professionalism. Key Competencies: • Client-focused approach with a strong commitment to providing exceptional service. • Detail-oriented with a proactive attitude towards problem-solving. • Financial acumen and the ability to manage budgets and forecasts. • Strong organizational skills and the ability to prioritize tasks effectively.
Posted Date not available
4.0 - 8.0 years
7 - 17 Lacs
pune
Work from Office
About the Job: Please note: This is an onsite position in Pune (Kharadi) Timings: 6:30 PM - 3:30 AM Remote/Hybrid options are not available Role & Responsibilities: Design and execute the overall community strategy aligned with company goals, brand tone, and customer lifecycle in individual capacity. Lead community growth initiatives across platforms (Slack, LinkedIn, Telegram, Discord, Reddit, etc.), ensuring sustained engagement Cultivate relationships with power users and advocates, creating ambassador and champion programs to scale organic influence Host and moderate virtual events, including AMAs, webinars, product launches, and community showcases Collaborate closely with marketing, product, and support to integrate community into customer onboarding, education, feedback loops, and content strategy Monitor and moderate discussions, ensuring a safe, respectful, and inclusive space across all channels Develop and report on community KPIs, such as engagement rate, retention, sentiment, and support deflection Turn user feedback into insights, proactively sharing them with product and leadership teams to influence roadmap and improve customer experience. What you bring: 5+ years of proven experience in community management, social engagement, or customer marketingpreferably in B2B SaaS Demonstrated success in building and scaling communities from scratch or growing an early-stage user base Strong command of online community tools (e.g., Discourse, Slack, Discord, Telegram, Circle, Common Room) and CRM/marketing tools (e.g., HubSpot, Intercom, Notion) Excellent written and verbal communication skills, with the ability to tailor voice and tone to different audiences A user-first mindset with high empathy and the ability to build trust and advocacy Comfort with data, reporting, and community health metrics
Posted Date not available
1.0 - 5.0 years
3 - 8 Lacs
hyderabad
Work from Office
An Operations Manager in a coworking space would be responsible for overseeing the day-to-day operations of the space, ensuring a smooth and efficient environment for members. Key responsibilities include facility management, community engagement. Required Candidate profile Facility Management,Community Engagement,Event Coordination,Member Support,Sales and Marketing Support (Potentially),Knowledge of Coworking Industry,Passion for Community Building,Customer Service. Perks and benefits standard office amenities networking opportunities
Posted Date not available
1.0 - 5.0 years
0 Lacs
pune
Work from Office
Position- CSR officer and CSR Executive Department- CSR Experience- Minimum 1- 5 year Industry Real Estate Salary- As Per Market Standard Education - MSW must Gender- Female Salary- As per Market Standard Key Responsibilities:- 1. Maintain accurate documentation of project 2. Assist in Planning and implementing project/ activity 3. Engage with the Community volunteers and Stakeholder 4. Assist skill development project 5. Prepare comprehensive project report 6. Ensuring a company has a positive impact on local communities 7. Handle more tasks as required 8. Reporting to the senior manager Skills:- 1. MSW degree must 2. 2-3 year experience in a similar role 3. Excellent Organization, documentation and analytical skills 4. Proficient in MS office and computer 5. Good Communication & interpersonal skills. If interested Kindly share your cv on : hrd1@amanora.com hrd@amanora.com Call - On - Ms.Monali 86238 88961
Posted Date not available
15.0 - 24.0 years
25 - 40 Lacs
ranchi
Work from Office
Job Description: Head of Rabodh/Tokisud Coal Block Project Position Title: DGM/GM/AVP Location: Ranchi,Jharkhand Company: Twenty First Century Mining Private Limited Website: www.imr-resource.com Position Summary: There are two vacancies. The Head of the 1. Rabodh Coal Block 2. Tokisud Coal Block project will lead all aspects of the greenfield coal mining operation, ensuring successful planning, execution, and management of the mine. This includes mine planning, operations, regulatory approvals, forest clearance, and liaising with government bodies such as the Ministry of Coal, CMPDI, and local administration. The role will also involve overseeing geological surveys, land acquisition, CSR initiatives, and maintaining positive community relations. The position reports directly to the CEO. Key Responsibilities: Mine Planning & Operations: Oversee the preparation of mine plans and operational strategies for the Rabodh Coal Block, ensuring alignment with the companys goals. Supervise the execution of mining operations, optimizing resource extraction and operational efficiency. Develop safety, productivity, and environmental performance standards for the mine. Ensure timely startup and ongoing operations of the coal mine. Regulatory Approvals & Compliance: Lead the process of obtaining forest clearance, environmental clearances, and other necessary permits for the development of the mine. Liaise with various government agencies, including the Ministry of Coal, Ministry of Environment and Forests, and local regulatory bodies, to ensure all legal and environmental requirements are met. Oversee the compliance of the mining operations with national and state regulations. Liaison & Stakeholder Management: Establish and maintain relationships with key stakeholders, including government agencies, local administration, and community leaders. Collaborate with the Coal Ministry, CMPDI (Central Mine Planning and Design Institute), and other regulatory bodies to ensure smooth operations and regulatory compliance. Manage land acquisition processes in consultation with legal and local authorities. Geological Survey & Resource Estimation: Supervise the geological survey and exploration activities to assess coal reserves, mining feasibility, and environmental impact. Oversee the assessment and implementation of resource extraction methodologies to maximize coal recovery while minimizing environmental damage. Land Acquisition & CSR Initiatives: Lead efforts related to land acquisition for mining operations, ensuring legal compliance and fairness. Oversee the development and implementation of corporate social responsibility (CSR) programs and initiatives aimed at community development and engagement. Address local community concerns and ensure positive relationships with surrounding communities. Team Leadership & Reporting: Lead, manage, and motivate a multidisciplinary team, ensuring smooth operations and achieving project milestones. Report regularly to the CEO on project progress, challenges, and opportunities. Ensure the proper financial and operational reporting and budgeting for the project. Qualifications: Educational Qualification: B.Tech in Mining Engineering from a recognized institution (preferably ISM Dhanbad, NIT, or equivalent). Experience: Minimum 15-20 years of experience in coal mining, with at least 5 years in a leadership role overseeing large-scale mining projects. Experience in greenfield coal projects and mine planning is highly preferred. Proven experience in managing regulatory approvals, forest clearances, environmental clearances, and liaising with government and local authorities. Skills & Competencies: In-depth knowledge of mining engineering, resource planning, and operations. Strong understanding of the coal sector, government policies, and the regulatory framework. Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to handle complex negotiations with government agencies, local authorities, and community stakeholders. Key Attributes: Strategic thinker with the ability to lead large, complex projects. Results-oriented with strong attention to detail and the ability to meet deadlines. Strong networking and relationship-building capabilities with government and industry stakeholders. Commitment to safety, sustainability, and ethical practices in mining operations. Reporting To: CEO/Director Location: Jharkhand (with frequent travel to project sites and other offices as required) This is a senior leadership role requiring expertise in coal mining and project management. The successful candidate will be pivotal in launching and operating a key mining project for the company while ensuring adherence to all regulatory, environmental, and community requirements.
Posted Date not available
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