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Global English Community Manager HP Support Communities (Forums) HP

8.0 - 12.0 years

0 Lacs

karnataka

On-site

The Web Communities Manager will focus on the administration and engagement of customers, experts, and volunteers on the English community site: https://h30434.www3.hp.com. You will be responsible for ensuring the functionality of the site, as well as the quality assurance of all solutions delivered to customers using communities as a support channel. As the key subject matter expert, you will drive a clear understanding of customer experience on the communities, articulate top issues faced by customers, and develop action plans to enhance their experience. This global role requires collaboration with the Global Digital Support Operations group and resources at partner sites worldwide to imp...

Posted 3 months ago

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