3 Community Guidelines Jobs

About the client: PSS has been mandated to hire a Senior Property Manager for a full-service Property Management company that provides services post-purchase of a residential and commercial asset. He/she will be independently responsible for managing a technologically advanced residential property, featuring world-class amenities. This role oversees the successful transition and takeover of the property, establishing top-tier hospitality and residential property management processes in alignment with company standards. The focus is on delivering exceptional resident experiences, ensuring operational excellence, and maintaining high standards of safety, security, and efficiency. Job Purpose Operational Management Team Leadership: Mentor and guide teams to deliver the companys vision and services as per client agreements, ensuring alignment with organizational goals. Guest Experience: Ensure impeccable resident and guest experiences in public areas (lobby, clubhouse, common areas) by implementing best-in-class hospitality and housekeeping standards. Community Guidelines: Formulate and enforce operational guidelines for amenities, including dos and donts for users, to maintain a cohesive community environment. Process Documentation: Focus on backend processes and documentation to support seamless operations and superior user experiences in public areas. Project Takeover Service Transition: Oversee the takeover of all property services, including lifts, diesel generators (DG), electrical systems, water supply, sewage treatment plant (STP), integrated building management systems (access controls, fire fighting systems, CCTV, fire alarms, public announcement systems, waste management, etc.), ensuring a smooth transition. Maintenance & Management Proactive Maintenance: Establish planned maintenance activities with in-house and vendor technical teams to enhance equipment longevity and system reliability. Maintenance Schedules: Develop and implement daily, weekly, bi-monthly, and monthly schedules for housekeeping and landscaping activities. AMC Management: Ensure timely Annual Maintenance Contract (AMC) renewals and adherence to planned preventive maintenance (PPM) schedules. Vendor Oversight: Monitor vendor activities, identify service gaps, and ensure zero downtime for critical services. Resource Management: Manage vendor quotations, negotiations, and invoicing, ensuring compliance with statutory requirements. Resource Efficiency: Monitor electricity and water usage to optimize efficiency without compromising service delivery. Performance Management Goal Setting: Establish and monitor daily, weekly, and monthly goals for all departments to drive performance. Vendor Evaluation: Conduct monthly vendor evaluations and develop mitigation plans to improve service quality. Apply SLA whenever applicable Team Development: Oversee team performance, including site induction, mentoring, and ensuring timely completion of sub-projects. Clubhouse Oversight: Manage and monitor vendors for clubhouse operations, including coaches, spa, salon, and caf operators. SOP and Best Practices Standard Implementation: Enforce company SOPs and best practices across all functions, including clubhouse operations, housekeeping, engineering, landscaping, security, safety, and waste management. Process Improvement: Enhance internal rating scores through robust process implementation, including checklists and site-specific SOPs. Safety & Security Fire & Safety: Ensure comprehensive fire and safety measures for the property, with high standards in common areas and individual flats. Security Protocols: Implement and monitor security SOPs to safeguard residents and property assets. Amenities and Events Clubhouse Management: Maintain and manage clubhouse and amenities to the highest standards. Community Events: Plan and execute community events, setting budgets to foster resident engagement. Budgeting and Reporting Budget Planning: Develop and secure approval for the Common Area Maintenance (CAM) budget, monitoring all cost centers closely. Cost Control: Manage department expenses to meet or exceed budgeted goals. MIS Reporting: Produce daily and monthly Management Information System (MIS) reports with Key Performance Indicators (KPIs), including budget vs. actual expenses and planned vs. actual activities. Audit Reporting Generate monthly report cards for each department and implement rating improvement plans based on property audit reports. Qualifications And Experience Educational Qualifications: Bachelors degree in Engineering; background in hospitality preferred Experience Minimum 15 years of total experience, with at least 5 years managing buildings over 50 stories Key Competencies Self-starter with strong initiative Ability to develop and leverage relationships Excellent communication skills Expertise in building and managing teams Result-oriented with a focus on customer service Commitment to delivering superior resident experiences Show more Show less

Key Responsibilities: Review and moderate user-generated content (e.g., images, text, videos, comments) across multiple platforms to ensure compliance with community guidelines and legal standards. Identify and flag inappropriate, harmful, or non-compliant content based on predefined criteria. Provide feedback to users when necessary, explaining content removal or modifications. Maintain high standards of content quality while ensuring swift and accurate decision-making. Collaborate with cross-functional teams, including policy, legal, and technical support, to resolve complex content issues. Ensure adherence to privacy policies and handle sensitive content with discretion and professionalism. Monitor and manage content flow to ensure it meets quality and safety standards. Report trends and issues with content moderation processes to management. Stay updated on industry trends and best practices related to content moderation and digital safety. Maintain accurate records of content flagged, reviewed, and actions taken.

2 Apr Job Title: Student Community Manager Edureify Technology Private Limited Job Description: Edureify is the fastest-growing expert training provider. As part of our initiative to enlighten the upcoming generations to be producers of modern technology, we offer top-class Upskilling training programs that have generated wonderful outcomes. Our Trainers are from IITs and also leading MNCs. Our team believes in learning by doing. A Student Community Manager plays a vital role in creating a thriving and engaged student community within an educational institution or online learning platform. This role involves building and maintaining a sense of belonging, support, and collaboration among students. The primary objective is to enhance the overall student experience and ensure students have the resources and connections they need to succeed academically and socially. Key Responsibilities: Community Building: Develop and implement strategies to create a welcoming and inclusive student community. Foster connections among students through online and offline activities. Encourage active participation in various student-led initiatives, clubs, and events. Communication and Engagement: Act as a liaison between students and the institution or platform administrators. Maintain regular communication with students through various channels (social media, newsletters, forums, etc.). Respond promptly to student inquiries, concerns, and feedback. Support and Resource Allocation: Identify student needs and advocate for resources or services that enhance the student experience. Provide guidance on academic and non-academic resources available to students. Assist in resolving student issues and concerns. Event Planning and Coordination: Organize and promote community-building events, workshops, and activities. Collaborate with student leaders to plan and execute events that align with the community's interests and goals. Data Analysis and Reporting: Collect and analyze data on student engagement and satisfaction. Generate reports to inform decision-making and improvement strategies. Community Guidelines and Policies: Develop and enforce community guidelines and codes of conduct. Ensure that all community members are aware of and adhere to these policies. Qualifications: Bachelor's degree in a related field (e.g., education, communication, social sciences). Strong interpersonal and communication skills. Empathy and a genuine interest in the well-being of students. Experience in community management, student affairs, or related roles is a plus. Familiarity with online collaboration tools and social media platforms. Problem-solving and conflict resolution skills. Ability to work independently and as part of a team. Flexibility and adaptability to changing student needs and priorities. The Student Community Manager plays a crucial role in creating a positive and supportive environment that contributes to students" success and satisfaction. This role requires a combination of interpersonal skills, leadership, and a commitment to enhancing the student experience. Location: Noida Job Overview: Location: Kolkata Job Type: Full Time Send Your CV at [email protected],