Technical Architect - Salesforce Service Cloud + ITIL Salesforce, Inc.

6.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a Technical Architect-ITSM, you will be responsible for designing and managing the successful delivery of complex Salesforce solutions specifically focused on our ITSM offering for our customers. Your expertise will be crucial in utilizing technologies such as Salesforce.com products, Slack, Agentforce APIs, Apex/Visualforce, Lightning, and integration/ETL technologies. Your role will require you to be both a big picture thinker and an in-depth problem solver, ensuring that the systems you design can handle high volumes and critical points without failure. Your broad and deep knowledge and skills will be essential in architecting solutions that are long-term and can seamles...

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Salesforce Technical Architect- B2B Commerce Salesforce, Inc.

6.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

As a Salesforce Technical Architect, you will play a crucial role in collaborating with client stakeholders to define requirements, deliverables, and manage expectations. Your responsibilities will include: - Translating business requirements into well-architected solutions that maximize the potential of the Salesforce platform - Leading technical design sessions and documenting solutions that align with client objectives, identifying gaps and proposing improvements - Providing oversight and governance for Salesforce projects, ensuring quality and adherence to coding standards - Managing the technical delivery of custom development, integrations, and data migration within Salesforce implemen...

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