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0.0 - 4.0 years

1 - 3 Lacs

Lucknow, Uttar Pradesh, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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4.0 - 8.0 years

1 - 3 Lacs

Thane, Maharashtra, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Maharashtra, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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0.0 - 4.0 years

1 - 3 Lacs

Guwahati, Assam, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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4.0 - 8.0 years

1 - 3 Lacs

Indore, Madhya Pradesh, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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0.0 - 4.0 years

1 - 3 Lacs

Bhubaneswar, Odisha, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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4.0 - 8.0 years

1 - 3 Lacs

Jaipur, Rajasthan, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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0.0 - 4.0 years

1 - 3 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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0.0 - 4.0 years

1 - 3 Lacs

Chennai, Tamil Nadu, India

On-site

Foundit logo

Under Retail Banking Group, e-Relationship Management Services help customers avail of a host of banking services primarily through the phone channel. The e-Relationship Management Channel at the Bank is strongly connected to all business groups to design service architecture for enabling the customer journey and relaying customer feedback to product teams. It also supports international branches and ICICI Direct in their banking requirements. It is a channel designed to enable the transaction capability of a customer and offer products across the financial spectrum to boost the customer's portfolio. Under Retail Banking Group, our e-Relationship channel forms an important platform for our customer engagement. The group ensures customers queries are resolved on time with a key focus on offering quality service. Our e-relationship team ensures each customer is profiled with a thorough understanding of their banking needs and services, and offerings are in line with our customer 360-degree approach. Job profiles and competency/skill requirement As an e-Relationship Manager, you will have the opportunity to interact with various segments of the Bank's customers and provide any assistance in their banking journey. Following the Bank's philosophy of providing Customer 360-degree banking, you would act as a one-point contact for your mapped customers and service their requirements across different channels and products. This will require you to develop a thorough understanding of the customer's profile, demographics, banking behavior and expand the customer's portfolio with the Bank by offering new products and solutions and coordinate with the mapped branch for better branch synergy. Hence, this role requires you to have a flair for identifying sales opportunities and driving revenue. You are also expected to ensure coverage of your customer base through regular conversations in accordance with the business plans. Bankable individuals not just Bankers: We hire from across industries! We at ICICI Bank are in continuous pursuit of creating consistent customer delight and superior experience. Our e-relationship Managers are empowered individuals who champion the cause of customer experience and have a penchant for building and nurturing business relationships. If you are an individual whose heart echoes our aspiration, look no more. We do not just choose diverse minds but celebrate their success. If you are a bankable individual without banking experience, you are welcome, irrespective of your present core responsibilities or the industry associated. Our training programs prepare you for the role of an e-relationship Manager. Professionals from across industries are welcome to apply for the role of e-Relationship Manager. Primary job duties/responsibilities 360-degree Banking: Build and deepen customer relationships to increase their wallet share and revenues through the phone channel. Ensure the customer's needs are captured holistically and solutions are offered using the 360-degree banking framework by recommending the right products Quality focus: Ensure every engagement with the customer is fully aligned with the aspiration of creating a delightful customer experience. Retain customers and improve the Net Promoter Score through impeccable service quality Product Advisory: Ensure a thorough understanding of all product offerings and facilitate the needs/queries of the customers with the relevant product information in line with the framework of 360-degree banking. Serve as one-point contact to the mapped customers of the bank New Relationships: Expand the customer base through referrals from existing customers. Generate new business to achieve growth in customer book, volumes, and revenue from the segment Customized solutions: Collaborate with product specialists, subject matter experts, and credit and service teams to ensure the right products are offered to the customer Behold our values: Offer products that are fair to our customers and fair to the bank Educational Qualifications: MBA, Engineers & Graduates with relevant work experience of 0-8 years in area of relationship management across industries. Key Skills: Relationship Building: Ability to manage and leverage existing customer relationships to create a meaningful impact on customer's needs Customer service: Complete understanding of the key customer service parameters during call engagements Improvise: Develop and implement overarching sales and customer relationship strategy, sales processes and structure Communication Skill: Good oral and written communication skills Market Sensing: Monitor and evaluate industry trends, customer drivers and potential partnerships Few Success Factors: Good communication skills Engagement with purpose Customer-centricity Stakeholder management Solution- Orientation

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0.0 years

1 - 2 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Female US IT Recruiter (Night Shifts) Multiple Openings for US IT Recruiter (females) For Night Shifts Apply Now! Dear Candidate, ROBOTICS Technologies seeking a dynamic and results-driven US IT Recruiter to join our team. The ideal candidate will have experience in full-cycle IT recruitment, sourcing top technical talent, and working with US clients. You will be responsible for identifying, screening, and placing IT professionals in contract, contract-to-hire, and full-time roles across various industries. Job Role: Human Resource Specialist Key Responsibilities: Manage end-to-end recruitment for IT positions, including sourcing, screening, interviewing, and coordinating placements. Utilize job portals (Dice, Monster, LinkedIn, Indeed, etc.), internal databases, and social media to source potential candidates. Assess candidates technical skills and experience through interviews and evaluations. Negotiate compensation, benefits, and contracts with candidates and clients. Build and maintain strong relationships with candidates, consultants, and hiring managers. Work with different work authorizations, including H-1B, OPT, CPT, Green Card, and US Citizens. Stay updated on industry trends, market rates, and hiring best practices Salary: 14000 (Free AC hostel accommodation and food) + Incentives (Performance based) Free Wi-Fi, TV & Quality food in hostel WORK FROM OFFICE Week offs: Saturday & Sunday Work Timings: 7 PM to 5:30 AM (Night Shift) office Location: 43/A MLA colony, Road no :12 Banjara hills Hyderabad - 500034

Posted 1 week ago

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Dear Candidate , We are looking for dynamic and ambitious male candidates to join our team as US IT Recruiters, where you'll play a key role in connecting top tech talent with exciting opportunities across the US! Roles and Responsibilities: Responsible for handling the complete recruitment life cycle for Direct Clients in the US. Utilize various talent acquisition strategies to source candidates through online channels (e.g. job portals, professional networks, etc.), LinkedIn, internal database, and referrals Learn the technical requirements of various positions, do research as needed, and submit consultants profiles that match these criteria in a timely manner. Establish relationships with consultants/contractors in specified regions. Responsible for achieving a good conversion ratio of submittals into interviews and placement. Eligibility: Any Bachelors degree with a minimum of 50% In overall academics is eligible Freshers can apply Skills: The ideal candidate should have superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. Should have the ability to deliver results in a fast-paced & metrics-driven environment. Job Type: Full-time Salary: 15000 CTC + AC Accommodation Timing: 7:00 PM to 5:30 AM (Monday Friday) Shift: Complete Night shift Completely Work from Office Interview Mode: Telephonic and Face-To-Face. Office Location: 94A, MLA Colony, Road no 12, Banjara Hills, 500034 Land Mark: Friends Bakery

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

Dear Candidate , We are looking for dynamic and ambitious male candidates to join our team as US IT Recruiters, where you'll play a key role in connecting top tech talent with exciting opportunities across the US! Roles and Responsibilities: Responsible for handling the complete recruitment life cycle for Direct Clients in the US. Utilize various talent acquisition strategies to source candidates through online channels (e.g. job portals, professional networks, etc.), LinkedIn, internal database, and referrals Learn the technical requirements of various positions, do research as needed, and submit consultants profiles that match these criteria in a timely manner. Establish relationships with consultants/contractors in specified regions. Responsible for achieving a good conversion ratio of submittals into interviews and placement. Eligibility: Any Bachelors degree with a minimum of 50% In overall academics is eligible Freshers can apply Skills: The ideal candidate should have superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. Should have the ability to deliver results in a fast-paced & metrics-driven environment. Job Type: Full-time Salary: 15000 CTC + AC Accommodation Timing: 7:00 PM to 5:30 AM (Monday Friday) Shift: Complete Night shift Completely Work from Office Interview Mode: Telephonic and Face-To-Face. Office Location: 94A, MLA Colony, Road no 12, Banjara Hills, 500034 Land Mark: Friends Bakery

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

Dear Candidate, ROBOTICS Technologies seeking a dynamic and results-driven US IT Recruiter to join our team. The ideal candidate will have experience in full-cycle IT recruitment, sourcing top technical talent, and working with US clients. You will be responsible for identifying, screening, and placing IT professionals in contract, contract-to-hire, and full-time roles across various industries. Job Role: Human Resource Specialist Key Responsibilities: Manage end-to-end recruitment for IT positions, including sourcing, screening, interviewing, and coordinating placements. Utilize job portals (Dice, Monster, LinkedIn, Indeed, etc.), internal databases, and social media to source potential candidates. Assess candidates technical skills and experience through interviews and evaluations. Negotiate compensation, benefits, and contracts with candidates and clients. Build and maintain strong relationships with candidates, consultants, and hiring managers. Work with different work authorizations, including H-1B, OPT, CPT, Green Card, and US Citizens. Stay updated on industry trends, market rates, and hiring best practices Salary: 14000 (Free AC hostel accommodation and food) + Incentives (Performance based) Free Wi-Fi, TV & Quality food in hostel WORK FROM OFFICE Week offs: Saturday & Sunday Work Timings: 6 PM to 4:30 AM (Night Shift) office Location: Robotics Technologies, Amma News Building. 43/A,Union Bank ATM Line , MLA colony, Road no :12 Banjara hills Hyderabad - 500034. WhatsApp your resume to Naina(9177373568)

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Dear Candidate , We are looking for dynamic and ambitious male candidates to join our team as It Recruiter, where you'll play a key role in connecting top tech talent with exciting opportunities across the US! Roles and Responsibilities: Responsible for handling the complete recruitment life cycle for Direct Clients in the US. Utilize various talent acquisition strategies to source candidates through online channels (e.g. job portals, professional networks, etc.), LinkedIn, internal database, and referrals Learn the technical requirements of various positions, do research as needed, and submit consultants profiles that match these criteria in a timely manner. Establish relationships with consultants/contractors in specified regions. Responsible for achieving a good conversion ratio of submittals into interviews and placement. Eligibility: Any Bachelors degree with a minimum of 50% In overall academics is eligible Freshers can apply Skills: The ideal candidate should have superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. Should have the ability to deliver results in a fast-paced & metrics-driven environment. Job Type: Full-time Salary: 15000 CTC + AC Accommodation Timing: 7:00 PM to 5:30 AM (Monday Friday) Shift: Complete Night shift Completely Work from Office Interview Mode: Telephonic and Face-To-Face. Office Location: 94A, MLA Colony, Road no 12, Banjara Hills, 500034 Land Mark: Friends Bakery

Posted 3 weeks ago

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

Dear Candidate , We are looking for dynamic and ambitious male candidates to join our team as Hr Recruiter, where you'll play a key role in connecting top tech talent with exciting opportunities across the US! Roles and Responsibilities: Responsible for handling the complete recruitment life cycle for Direct Clients in the US. Utilize various talent acquisition strategies to source candidates through online channels (e.g. job portals, professional networks, etc.), LinkedIn, internal database, and referrals Learn the technical requirements of various positions, do research as needed, and submit consultants profiles that match these criteria in a timely manner. Establish relationships with consultants/contractors in specified regions. Responsible for achieving a good conversion ratio of submittals into interviews and placement. Eligibility: Any Bachelors degree with a minimum of 50% In overall academics is eligible Freshers can apply Skills: The ideal candidate should have superior communication and interpersonal skills. Must be self-motivated and must possess a good attitude. Should have the ability to deliver results in a fast-paced & metrics-driven environment. Job Type: Full-time Salary: 15000 CTC + AC Accommodation Timing: 7:00 PM to 5:30 AM (Monday Friday) Shift: Complete Night shift Completely Work from Office Interview Mode: Telephonic and Face-To-Face. Office Location: 94A, MLA Colony, Road no 12, Banjara Hills, 500034 Land Mark: Friends Bakery

Posted 3 weeks ago

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0.0 years

1 - 1 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

Multiple Openings for Talent Acquistion recruiter (females) For Night Shifts Apply Now! Dear Candidate, ROBOTICS Technologies seeking a dynamic and results-driven Talent Acquistion recruiterto join our team. The ideal candidate will have experience in full-cycle IT recruitment, sourcing top technical talent, and working with US clients. You will be responsible for identifying, screening, and placing IT professionals in contract, contract-to-hire, and full-time roles across various industries. Job Role: Talent Acquistion recruiter Key Responsibilities: Manage end-to-end recruitment for IT positions, including sourcing, screening, interviewing, and coordinating placements. Utilize job portals (Dice, Monster, LinkedIn, Indeed, etc.), internal databases, and social media to source potential candidates. Assess candidates technical skills and experience through interviews and evaluations. Negotiate compensation, benefits, and contracts with candidates and clients. Build and maintain strong relationships with candidates, consultants, and hiring managers. Work with different work authorizations, including H-1B, OPT, CPT, Green Card, and US Citizens. Stay updated on industry trends, market rates, and hiring best practices Salary: 14000 (Free AC hostel accommodation and food) + Incentives (Performance based) Free Wi-Fi, TV & Quality food in hostel WORK FROM OFFICE Week offs: Saturday & Sunday Work Timings: 6 PM to 4:30 AM (Night Shift) office Location: 43/A MLA colony, Road no :12 Banjara hills Hyderabad - 500034

Posted 3 weeks ago

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0.0 years

3 - 4 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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???????????? ????????????????????????????????????????????: 1. Collaborate with hiring managers to understand their staffing needs and develop job descriptions that accurately reflect the requirements of each position. 2. Source candidates through various channels, including job boards, social media, and networking events, to build a strong talent pipeline. 3. Conduct thorough screening of resumes and applications to identify qualified candidates. 4. Perform initial interviews to assess candidates skills, experience, and cultural fit for the organization. 5. Work closely with hiring managers (Clients) to understand their needs. 6. Coordinate and schedule interviews with hiring managers and provide timely feedback to candidates. 7. Manage the offer process and ensure smooth onboarding experience for new hires. 8. Maintain accurate records in the Applicant Tracking System (ATS) and generate recruitment reports as needed. 9. Stay updated on industry trends and best practices in recruitment

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0.0 years

0 - 2 Lacs

Cochin / Kochi / Ernakulam, Kerala, India

On-site

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Job Title: Telugu Customer Support Representative Location: Kochi Job Description: Handle customer calls, emails, and chats in Telugu & English . Resolve queries and provide support. Maintain customer records. Requirements: Fluent in Telugu , basic English. Good communication skills. Basic computer knowledge. Benefits: Salary + Incentives Training & Growth Opportunities Apply now! Job Type: Full-time Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Language: Telugu (Required) Work Location: In person share resume to [HIDDEN TEXT]

Posted 3 weeks ago

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1.0 - 6.0 years

7 - 7 Lacs

Coimbatore, Tamil Nadu, India

On-site

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Job Title : Waiter / Waitress AND Bartender Job Type : Full-Time (2-Year Contract) Location : Romania Salary : 800/month (approx. ?72,000 INR/month) Accommodation : Provided Job Summary We are hiring experienced and customer-focused Waiters/Waitresses for a reputable hospitality establishment in Romania . This is an exciting opportunity to work abroad under a 2-year contract , offering a stable income and free accommodation. Ideal for individuals with a passion for service and a desire to gain international work experience. Key Responsibilities Welcome and seat guests with a positive and friendly attitude Take and serve food and beverage orders accurately and efficiently Ensure guest satisfaction and handle any concerns professionally Maintain cleanliness and hygiene of the dining area at all times Provide information about menu items, daily specials, and promotions Process payments and maintain accurate billing records Follow all Romanian health and safety regulations and company policies Qualifications and Skills Prior experience in food service or hospitality preferred Strong communication and interpersonal skills Ability to work under pressure and as part of a team Basic English required (Romanian or other European languages a plus) Physically fit and presentable High school diploma or equivalent preferred What We Offer Salary : 800/month (approx. ?72,000 INR) Accommodation : Free furnished housing in Romania Contract Duration : 2 years Meals provided during working hours (if applicable) Opportunity for contract renewal or internal advancement

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