236 Communication Training Jobs - Page 8

Need Excellent Exp in Communication/ Voice and Accent Training BPO. Handled a team of Communication Trainers. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.

Graduate/Post Graduate Min 5+ yrs of exp as Communication Trainer (VNA Trainer) (INT. BPO - VOICE PROCESS ONLY) Certified in TTT, TNI, TNA 5 Days working 2 offs Both way Cab Salary Range Upto 15 LPA Location- Bangalore Contact-9220771924 Akanksha Required Candidate profile Min 5+ yrs of exp as Communication Trainer (VNA Trainer) (INT. BPO - VOICE PROCESS ONLY) Excellent Communication Skills required

Minimum - 5 Years+ Experience as a Communication Trainer (VNA Trainer) (INTERNATIONAL BPO - VOICE PROCESS ONLY) Graduate/MBA Budget - Upto 15 LPA 5 Days (Rotational Shifts & Offs) Cabs Please Call - 9999869475 Required Candidate profile Minimum 5 years of work experience as a Voice & Accent Trainer (INTERNATIONAL VOICE PROCESS) - MANDATE Excellent Communication Skills required

Key Responsibilities Curriculum Delivery: Teach communication skills, teamwork, presentation, emotional intelligence, and professional etiquette. Mentorship: Help students identify growth areas and build personal development plans. Content Development: Create interactive learning experiences using role-plays, group activities, and simulations. Innovation in Teaching: Leverage modern tools, peer assessments, and feedback-driven learning. Student Evaluation: Conduct soft skill assessments and one-on-one feedback sessions. Community Engagement: Organize speaking events, team-building sessions, and group discussions.

Role & responsibilities Job title Communications and Life Skills Trainer Reports to Program Director or Center Head. Job purpose Communications and Life Skills Trainer will be responsible for training, mentoring and coaching the students in English Language/Communication skills and Life Skills. Duties and responsibilities The responsibilities of Communications and Life Skills Trainer will be as follows: Coach Students in English Communication Skills and Adult Literacy Coach Students in Life Skills Conduct Periodic and Summative Assessments Prepare Students for Employment Essentials Designing of Innovative ways to teach Spoken English, come up with creative and interesting assignments Tracking of assignment completion and engagement with SAATHIYA Digital Network Design innovative methods to increase engagement with SAATHIYA Digital Network Help Sr Trainer in designing new interventions and refining of curriculum Follow up with Students and Employers regarding their Performance in the Job Career guidance and mentoring to alumni Qualifications and Work Experience Education Qualification: Graduate or Post Graduate Work Experience:- 8 -10 yrs experience in training on Language and Communication skills. Prior experience of training young adults from less privileged background will be preferred Location of the Academy Kadapa (Trainer will be on the pay roll of Aarti Home, https://www.aartiforgirls.org/ )

Role & responsibilities In these roles, you will be responsible for: • Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. • Reporting and tracking training effectiveness, project effectiveness • Interviewing new hires • Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: • Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) • Excellent Facilitation Skills • Coaching and Feedback • Proficient in MS office tools • Instructional Design Skills • Expat Canadian Contact on 7678666623

Hiring for : Voice & Accent trainer Location: Pune Max Salary: 12LPA Experience required: 3yrs+ as a VNA Trainer (In a international BPo mostly) Qualification: Graduate Shift: 24/7 Notice: max 30 days Call: 8291772291

SOFT SKILLS TRAINER Qualification Any graduate Experience – 1+ year in soft skills training Salary – up to 35k gross You will be responsible for: • You have to deliver soft skills Training Program. • Proficiency in Micro-Soft Office (MS-Word, MS-Excel, MS-PowerPoint) and usage of the internet. • Soft skills training to the Healthcare domain students (paramedical, ANM, DMLT, etc.) and community domain trainings with retail, ITES/BPO, Hospitality, etc. at Pune location. • Design, plan and implement effective training curriculum on aspects of behavioral skills & communication skills, interview skills- relate to healthcare & community based domain. • Able to build customized training content and assessment tools for the same. • Good knowledge of modern training techniques. • Co-ordinate & managing with teams to get the training running in the location. • Good network of trainers to find budget trainers at state level locations. • Work & deliver the content for given or assign for project. • Engage and ensure capacity building activities of Key stakeholders. • Managing data and making reports for all the trainings monthly (qualitative & quantitative both). Desired Candidate Profile: Minimum 2 years of training delivery Soft Skills experience • 1 year of domain experience. • Excellent verbal and written communication skills (English, Hindi, local language other languages are a bonus) • Excellent facilitation & collaborative skills. • Utilize learning methodologies and learning tools. • Strong people skills to connect with all levels. • Certifications in the behavioral skills domain.

Job Overview: We are looking for an experienced and dynamic Process Trainer for our International Voice Process team based in Bangalore. The ideal candidate will have a total of 4+ years of professional experience including at least 1 year in a training role. This role is responsible for delivering process training to new hires and existing employees to ensure high standards of customer service and compliance with client requirements. Key Responsibilities: Deliver effective process training sessions for new hires and existing agents in the International Voice Process domain Evaluate training effectiveness through assessments, feedback and performance metrics Conduct refresher training based on performance gaps and process updates Perform regular call audits and provide constructive feedback and coaching Work closely with operations, quality and HR teams to align training with business goals Maintain accurate training records and reports Develop and update training content, SOPs and manuals Facilitate floor support post-training to ensure successful nesting and transition Ensure adherence to training schedules and timelines Skills & Attributes: Proven experience in training delivery in a BPO or call center environment Excellent verbal and written communication skills in English Strong presentation and facilitation skills Good understanding of International Voice Process standards and customer service metrics Ability to manage multiple training batches and adapt to changing needs High attention to detail and organizational skills Proficient in MS Office and LMS tools Positive attitude with a focus on team collaboration and performance improvement Contact Person- Anusiya Contact Number- 9840114871 Email - Anusiya@gojobs.biz

Hiring for process Trainer / product Trainer Min 2 year exp as process Trainer package - 6.5LPA Gurgaon/Noida 6 days working Juhi - 8700597873 send cv on - hrjuhi.imaginators@gmail.com

Apply Now Job Title Communications Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations, Role And Key Responsibilities Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool Maintain Data and MIS as per the training BPMS and other requirements Support intra & inter function collaboration Proactively implement best practices and add value across locations Attend the TTT for client requirements Interface with customers as per requirement Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English as per requirement Conduct Need analysis and share feedback with the stakeholders Provide Feedback to the New Hires on Soft Skills and basic grammar Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team Analyze and report findings for Process Training batches Meet the training requirements of the BU basis TNA Design & develop training processes (need identification to feedback and follow through) in consultation with the training teams Track and report improvement Key Skills And Knowledge Excellent communication skills (English & Hindi), Data Handling , data interpretation and Data Management, Good people management and Interpersonal Skills, Good knowledge of computers and MS Office (Excel, Power point), Good facilitation and presentation skills Analytical / Quantitative skills Planning and Decision making Ability to prioritize Ability to meet deadlines Multi-tasking Strong organizational skills and Presentation skills Ability to work under pressure Ability to drive initiatives to closure Ability to deal with all levels of employees with different accents and dialects Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities, Location: IND Visakhapatnam SRK 7th & 8th Floors Language Requirements Time Type: Full time2025-06-06 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Job Summary: The Voice & Accent Trainer is responsible for improving the spoken English proficiency, pronunciation, and neutral accent of customer-facing employees. This role includes planning and delivering training modules for communication enhancement, voice modulation, and cross-cultural sensitivity, ensuring trainees meet the communication standards required for global customer interactions. Key Responsibilities: Conduct Voice & Accent (V&A) training sessions for new hires and existing employees. Deliver neutralization techniques and help participants develop global English communication skills. Evaluate trainees' pronunciation, intonation, grammar, fluency , and comprehension abilities. Facilitate communication skills enhancement programs including grammar, listening, and conversation flow. Create, revise, and maintain training content, lesson plans, and evaluation tools . Work closely with Recruitment and Operations to identify training needs and conduct refresher or upskilling programs. Maintain accurate assessment records , provide feedback and improvement plans for underperformers. Use audio-visual tools , role-plays, and real-life scenarios to make training sessions engaging and practical. Provide train-the-trainer support and mentorship for peer trainers if needed. Partner with Quality and Operations to track post-training performance and ROI of training. Required Skills & Competencies: Excellent spoken and written English with a neutral or global accent. Strong knowledge of phonetics, intonation, syllable stress, and articulation techniques . Proven ability to teach grammar, fluency, voice clarity , and business communication . Ability to assess and adapt to diverse learning styles and paces . Familiarity with international customer service standards (US/UK/AU accents preferred). Effective classroom facilitation, coaching , and presentation skills . Basic understanding of customer service KPIs and call audits. Education & Experience: Bachelors degree in English, Communication, Linguistics, or related field. Certification in Train-the-Trainer, V&A, or Soft Skills is a plus. 2+ years of experience as a V&A or Communication Skills Trainer in BPO, KPO, or corporate sector. Preferred Tools & Tech: Exposure to LMS platforms , online training tools (Zoom, MS Teams, Google Meet). Proficiency with MS Office (PowerPoint, Excel) for training documentation and reporting. Familiarity with speech analysis or language training software is advantageous. Key Attributes: High level of interpersonal and cultural sensitivity . Empathetic, patient, and approachable training style. Strong analytical and feedback-giving abilities. Flexible to work in rotational shifts or across time zones (if required).

We are Hiring for our Voice and Accent Team Designation : Associate Process Manager (VNA) India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : Voice and Accent / Communiacation Training in BPO Minimum Exp - 2-4 Year Experience in Voice and Accent (ONLY BPO VNA Training profile will be considered) Key Responsibilities: Conduct thorough assessments of call Center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction. Develop and implement customized coaching plans for individual agents based on their language proficiency levels and specific needs. Deliver engaging and interactive coaching sessions that focus on grammar rules, proper pronunciation, clear speech delivery, and constructing coherent sentences. Monitor and evaluate agents' performance during live customer interactions, providing real-time feedback and guidance to help them improve their language skills on the job. Collaborate with the Training and Development team to integrate language coaching into the overall call center training curriculum. Maintain accurate records of agents' progress, coaching sessions, and performance outcomes. Stay up-to-date with industry trends, language learning methodologies, and best practices to continuously enhance the ffectiveness of language coaching programs. Strong knowledge of phonetics and phonology, with the ability to address common pronunciation challenges. Excellent communication and interpersonal skills, with the ability to provide constructive feedback in a supportive and motivating manner. Proficiency in using coaching tools, software, and resources for language instruction. Demonstrated ability to design and implement effective language coaching plans tailored to individual learners. Minimum Qualification : Any graduate with a minimum of 2-4 years of experience in Voice and Accent training within a BPO environment( Mandate) Please share Cv's on Shilpam.01@eclerx.com or call 9999641605

Design/develop, and deliver training programs (in-person or virtual) Conduct skills gap analyses to identify areas of improvement Maintain training records and prepare regular progress reports Evaluate individual and organizational development needs Required Candidate profile Graduate/MBA Proven experience as a trainer Excellent presentation, communication, and facilitation skills Strong organizational and time-management abilities Proficiency in MS Office, Zoom

Candidate should have minimum 1yr of experience in a Voice process OR working as a soft skills trainer. Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.

Voice Coach Exp- 4+ Years (2+ Yrs as Comms Coach) Loc- Gurgaon Pkg- Upto 9 LPA Skills- VnA Training, UK Accent, Comms Training, TNI, TTT, US/UK Process, BPO etc NP- 30 Days Nancy-8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Should have BPO experience.

Minimum - 5 Years+ Experience as a Communication Trainer (VNA Trainer) Budget - Upto 13 LPA Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Please send cv's on email Required Candidate profile Excellent Communication Skills required Only from International bpo

Soft Skills Trainer- BPO Location: Kharadi, Pune Salary: Up to 5.5 LPA Conduct soft skills training sessions for new hires and existing staff Design and deliver training modules on communication, customer handling Maintain training reports. Required Candidate profile Qualification: Graduate Experience: 5 years total (min. 2 years as trainer on Paper in BPO) Experience in Inbound Customer Service Excellent Communications skills required.

Job Summary: We are seeking a skilled and passionate Voice and Accent Trainer to enhance the communication abilities of our healthcare support professionals. Your role will involve improving spoken English, pronunciation, intonation, and cultural fluency for global healthcare interactions, especially with US clients and patients. Years of experience : 5+yrs Shift Timings : US Shift (Night shift) Location :Tidel Park, Chennai Education :15yrs of education Key Responsibilities: Conduct voice and accent training for new hires and existing employees in healthcare support functions. Tailor training modules for U.S accent neutralization, phonetics, speech clarity, intonation, grammar, and fluency. Evaluate participants communication and linguistic abilities through pre- and post-assessments. Provide constructive feedback and coaching on soft skills, listening comprehension, and cultural nuances. Collaborate with process trainers and operations to identify specific language-related performance gaps. Design and update training content relevant to healthcare communication scenarios (e.g., patient interactions, insurance calls, medical terminology). Track training effectiveness through performance metrics and make data-driven improvements. Preferred Candidate Profile: 15yrs of educational background must - Bachelor's degree or 10+12+3yrsdiploma 4+yrs of experience as a Voice and Accent Trainer, preferably in the healthcare or BPO domain. Certification in Voice and Accent, Language Training, or related fields is a plus. Excellent verbal and written English communication skills. Strong understanding of American phonetics, articulation techniques, and language coaching tools. Candidates should be open to travel as the role may require working from sites or locations based on business needs.

Training Records Management Training Evaluation Induction and Onboarding Training Delivery

Hiring Now Role: Voice & Accent Trainer Min 4+ Years experience in an International BPO Min 2+ Years as a V&A Trainer Excellent Communications Immediate Joiners Preferred Rotational Shift/ Offs WFO Location: Bangalore/ Hyderabad Call Anumeha @ +91 6376649769

Minimum - 5 Years+ Experience as a Communication Trainer (VNA Trainer) (INTERNATIONAL BPO - VOICE PROCESS ONLY) Budget - Upto 13 LPA 5 Days (Rotational Shifts & Offs) FEMALE CANDIDATES ONLY Call Vikas 8527840989 Email vikasimaginators@gmail.com Required Candidate profile Minimum 5 years of work experience as a Voice & Accent Trainer (INTERNATIONAL VOICE PROCESS) - MANDATE Excellent Communication Skills required Must be blend of soft skills & process Trainer

Roles and Responsibilities Design and deliver soft skills training programs for BPO clients, focusing on communication, interpersonal, and behavioral skills. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop process training materials and conduct OJT sessions to ensure effective knowledge transfer. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with subject matter experts (SMEs) to design and deliver specialized trainings such as Voice & Accent, Customer Service, Call Center, Behavioral, Process, Soft Skills, Communication, Interpersonal, Leadership etc. Desired Candidate Profile 2-7 years of experience in BPO TRAINER role or similar industry. Strong understanding of soft skills concepts including communication, interpersonal, leadership, teamwork etc. . Excellent presentation skills with ability to engage audiences effectively. Ability to analyze business requirements through Training Needs Analysis (TNA). Proficiency in developing learning materials using various formats like PPTs, Handouts, Videos etc. INTERESTED CANDIDATES REACH ME ON THIS MAIL ID : rozy.rozy1@teleperformancedibs.com

Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771

Should have experience of 14+ years in L&D Domain Excellent Communication Skills Should be skilled in working with inbound, outbound & blended (voice & email) environment Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching,training , professional development and corrective action plans Managing Customer Service Training Monitor Review Trainer s Performance on monthly basis. Ensuring timely delivery of training batches on floor. Formulating Training procedures, policies and processes. Planning and coordinating necessary training on various tools, compliance, policies and procedures to the team members. Maintain daily training dashboards calendar every month planning of training rooms accordingly. Working closely with the Ops and quality team to use data from floor in training sessions for enhancement of productivity. Mapping Trainers KPI s to ensure good Training output Capturing, Measuring and Analysing CSAT and Related Scores to enhance customer experience. Criteria Should be having BPO experience Should be having experience of Managerial level Should know the KRA of Manager Training Manager Training experience is Mandate Qualification - Graduate in any stream