236 Communication Training Jobs - Page 7

Role & responsibilities Responsible for managing the overall performance of new and ongoing development initiatives and training programs Manage skills training for individuals and groups to ensure all employees are keeping up to date with required skills Design and administer skills gap assessments with employees to create individualized training plans needed to strengthen their existing skills or learn new ones Maintain and improve employees job skills to prepare them for greater responsibilities requiring advanced skills Preferred candidate profile

Hiring for Process Trainer Skills - Process Trainer, Training, process knowledge, Training Min 5 Years of Exp Salary up to 6.5 LPA Loc - Gurgaon Contact 8384030597 ( Richa ) email - richaimaginators83@gmail.com

Job Brief: We are looking for a Kannada Language Trainer with excellent teaching & strong communication skills in English and Hindi Responsibilities and Duties: Teaching spoken Kannada & reading-writing to Learners. Conducting online Demos & one-to-one classes for our Learners. Understanding our Learner's needs, and teaching them with empathy & patience. Requirements and Qualifications: The Coach should have a deep understanding of Kannada, as well as a solid foundation in language teaching theory and practice. Strong communication skills in English, and Kannada. And any other South Indian language. Effective teaching skills - engaging our Learners with creative lessons & a strong classroom presence. Adaptability & flexibility. Proficient with using Google Chrome, Gmail, Google Docs, Google Sheets, Zoom, and Google Meet. Work experience in a teaching role.

Role & responsibilities Prepare sessions based on training guidelines and program materials. Conduct classes according to the schedule and methodology. Ensure student attendance and active participation in sessions. Provide counselling to students as needed to support job placements. Maintain progress reports, handle internal MIS (Encore), and manage day-to-day reporting. Assist with student mobilisation in the local community and support center infrastructure. Develop and document success stories of students. Support the placement process for students. Preferred candidate profile Education Qualification: Graduate with at least 1 year of training experience. Strong communication skills, both written and oral in English. Comfortable training students and engaging with diverse learning abilities. Able to approach the community and motivate students to enrol in courses. Extroverted, people-oriented, and able to inspire students.

Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. Reporting and tracking training effectiveness, project effectiveness Interviewing new hires Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) Excellent Facilitation Skills Coaching and Feedback Proficient in MS office tools Instructional Design Skills Expat Canadian Share your cv at milki.bisht@nlbtech.in or call me at - 9151206474

Soft Skills Trainer- BPO Location: Kharadi, Pune And Noida Salary: Up to 7 LPA Conduct soft skills training sessions for new hires and existing staff Design and deliver training modules on communication, customer handling Maintain training reports Required Candidate profile Qualification: Graduate Experience: 5 years total (min. 2 years as trainer on Paper in BPO) Excellent Communications skills. Immediate Joiners Preferred. Contact @7696495267 hr.skyway603@gmail.com

Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771

We are looking for an exp Communication Trainer with a strong background in International Sales to join our growing team. The candidate will be responsible for enhancing the communication skills of sales agents. Call Supriya@8583938711 Required Candidate profile Min 1yr of exp as a Communication Trainer in an international sales environment Excellent communication skill Prior experience in US outbound/inbound sales is preferred Willingness to work in US shift Perks and benefits Cab Facility Dynamic work environment

Minimum - 2 Years+ Experience as a Communication Trainer (VNA Trainer) (INTERNATIONAL BPO - VOICE PROCESS ONLY) Graduate/MBA Budget - Upto 6.5 LPA 5 Days (Rotational Shifts & Offs) Cabs Please Call - 9999869475 Required Candidate profile Minimum 2 years of work experience as a Voice & Accent Trainer (INTERNATIONAL VOICE PROCESS) - MANDATE Excellent Communication Skills required

Job Description Soft Skills Trainer | HCL Tech | Madurai HCL Tech is seeking a dynamic and experienced Soft Skills Trainer for its Madurai location. The ideal candidate will be responsible for designing and delivering engaging behavioral and communication training programs for employees across levels. This role involves both in-person and virtual training sessions, with occasional travel outside Madurai as per business requirements. Key Responsibilities: Conduct training sessions on communication, interpersonal skills, workplace etiquette, and other behavioral topics Customize content based on audience and organizational needs Evaluate training outcomes and report effectiveness Collaborate with stakeholders to identify skill gaps and recommend solutions Required Skills & Experience: Minimum 5 years of experience in soft skills or corporate training Excellent facilitation and presentation skills Strong verbal and written communication abilities Willingness to travel for training assignments outside Madurai Employment Type: Third-party payroll Location: Madurai

Minimum requirements (Education Qualification & Work Experience) Bachelors degree Flexube with shifts Willing to work from office - Bangalore / Hyderabad Experienced in providing communication and sales training in International BPO Statement of purpose To train NH candidates (agent level) on language, soft skills and business/corporate etiquette equipping them to handle customer interactions on a chat / Voice process as per the program requirements. Summary of essential job functions Train agent level candidates on language, soft skills and corporate etiquette Plan, prepare and deliver training sessions Prepare training content Help trainees develop listening, speaking, reading and writing skills via individual and group sessions Check and assess trainees' progress Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Monitor and present trainee performance Competency Requirements: [Technical & Behavioral] Must be adept in MS Office Facilitation Skills Excellent diction, spoken and written language skills, with English and local languages Patience Critical-thinking and problem-solving Lateral thinking Confidence Time-management & multi-tasking skills Job Responsibilities Collaborate with key stakeholders to understand the training outcomes & align content, delivery, and assessments Implement apt instructional and learning strategies, activities, materials, and equipment to ensure students learn and comprehend quickly and are equipped with the skill sets required Handle language assessment to ensure the quality of agents being hired Design, write and utilize lesson plans conforming to approved curriculum Use a modern and dynamic teaching approach which allows students to communicate easily using English language Assessing and recording trainees progress by setting and marking coursework and examinations Researching and devising entertaining, engaging, interesting, creative, productive lessons for students Ensure documented plans are available for review and redesign Ensure lesson plans are modified depending on different student learning styles. Conduct refresher / reset skill training as required Design and develop instructional modules/activities using data from student learning style assessments Develop monitoring systems to ensure that all agents are performing job responsibilities according to training Maintain and publish training reports to relevant stakeholders

Minimum requirements (Education Qualification & Work Experience) Bachelors degree Experience in Performance and Team management Client Management Flexible with shifts Should have an experience in communication & process training for International BPO preferraby for a sales process Statement of purpose To handle PLE , Operations Floor Support teams , Representation of L&D in Operation interactions Summary of essential job functions Training Management Team Management Internal & External Client management Governance Project Management Competency Requirements: [Technical & Behavioral] Must be adept in MS Office Facilitation Skills Excellent diction, spoken and written language skills, with English and local languages Knowledge management Critical-thinking and problem-solving Lateral thinking Team and client management be a leader Time-management & multi-tasking skills Project Management Job Responsibilities Synergize with clients and internal Ops teams to plan and execute training ensuring communication on best practices and areas of improvement Create a training strategy for QBR, MBR and WBR Playing a consultative L&D role to clients New Hire/Floor Training strategy T to T/Resource Management (Forecasting & fulfillment, training calendar management) OJT /Nesting Training strategy TNA Strategy Managing AMs Lead and developing the team to deliver as per expectations (Training programs , IAPs) R&R Management Retention (Team engagement) Team performance reviews(Ops/Team/client) Risk assessment and management Measures [Metrics for evaluating Job Holders] Performanace of NHs Trainers Achieving L&D metrics

Statement of purpose To coach floor agents on language, soft skills and accent equipping them to handle customer interactions and facilitating ongoing development by providing constructive feedback, addressing specific challenges and adapting coaching strategies to meet the evolving needs of the program. Summary of essential job functions Effective Communication coaching on clear and concise communication skills ensuring the agents in BFSI can articulate information accurately and professionally especially in Service No call intents Improving CS skills including and not limited to; Empathy, active listening and problem solving to create a positive customer experience during every interaction Ensure communication practices align with regulatory requirements and internal policies, reducing the risk of compliance issues and maintaining a high standard of ethical communication Coach agent level candidates on language, soft skills and accent neutralization Plan, prepare and deliver high impact coaching / refresher sessions to improve business metric NPS/FCR/CSAT Help trainees develop listening, speaking, reading accurately and writing skills via individual and group sessions Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Work closely with the Product Trainers to devise actions on NewHire readiness and Performance improvement programs Monitor and present trainee performance post refreshers/coaching activities & remediation plans Minimum requirements (Education Qualification & Work Experience) Bachelor’s degree Exposure to US Culture & Credit System (BFSI) Experience TEFL/TESL certification or equivalent (Desired) Instructional Design Experience/Certification (Desired) Competency Requirements: [Technical & Behavioral] Must be adept in MS Office Facilitation Skills Excellent diction, spoken and written language skills, with English Patience Critical-thinking and problem-solving Lateral thinking Confidence Time-management & multi-tasking skills Job Responsibilities Collaborate with key stakeholders to understand the training outcomes & align content, delivery, and assessments Implement apt instructional and learning strategies, activities, materials, and equipment to ensure students learn and comprehend quickly and are equipped with the skill sets required Handle language assessment to ensure the quality of agents being hired Design, write and utilize lesson plans conforming to approved curriculum Use a modern and dynamic coaching approach which allows agents to communicate easily using English language Assessing and recording agents progress by setting and marking coursework and examinations Researching and devising entertaining, engaging, interesting, creative, productive lessons for students Ensure documented plans are available for review and redesign Ensure lesson plans are modified depending on different student learning styles. Conduct refresher / reset skill training as required Design and develop instructional modules/activities using data from student learning style assessments Develop monitoring systems to ensure that all agents are performing job responsibilities according to training Maintain and publish training reports to relevant stakeholders with impact to Program Metric Performance Measures [Metrics for evaluating Job Holders] Floor Performance – with no communication call outs

Summary of essential job functions Coach agent level candidates on language, soft skills and accent Plan, prepare and deliver coaching / refresher sessions Prepare refresher materials Help trainees develop listening, speaking, reading and writing skills via individual and group sessions Check and assess trainees' progress Conduct Training Need Analysis to understand performance gaps Organize and conduct refresher courses as per the Training Need Analysis Monitor and present trainee performance Minimum requirements (Education Qualification & Work Experience) Bachelors degree Experience in teaching English as a foreign language (1-2 yrs preferable) TEFL/TESL certification or equivalent (Desired) Instructional Design Experience/Certification (Desired) Competency Requirements: [Technical & Behavioral] Must be adept in MS Office Facilitation Skills Excellent diction, spoken and written language skills, with English Patience Critical-thinking and problem-solving Lateral thinking Confidence Time-management & multi-tasking skills Job Responsibilities Collaborate with key stakeholders to understand the training outcomes & align content, delivery, and assessments Implement apt instructional and learning strategies, activities, materials, and equipment to ensure students learn and comprehend quickly and are equipped with the skill sets required Handle language assessment to ensure the quality of agents being hired Design, write and utilize lesson plans conforming to approved curriculum Use a modern and dynamic coaching approach which allows agents to communicate easily using English language Assessing and recording agents progress by setting and marking coursework and examinations Researching and devising entertaining, engaging, interesting, creative, productive lessons for students Ensure documented plans are available for review and redesign Ensure lesson plans are modified depending on different student learning styles. Conduct refresher / reset skill training as required Design and develop instructional modules/activities using data from student learning style assessments Develop monitoring systems to ensure that all agents are performing job responsibilities according to training Maintain and publish training reports to relevant stakeholders Interested please share your resumes @ Kruthika.m@247.ai

A Leading Educational Industry runs world class skill development programmes that make a significant impact on the mental potential of children. The company has its headquarters in Chennai and has a presence in 19 states in the country. Designation: English Communication trainer / Programme Delivery Officer (Nagpur) Regional Officer: Giripeth, Nagpur, Languages to be known: English and Hindi UG Degree: Any degree Salary:30K-40K Skills required: • Communication skills • Basic Excel skills and proficiency in extracting data and analysing data using excel. • Experience in training • Willingness to travel (Visit schools for training) Job Responsibilities: 1. Conduct effective training sessions to equip teachers with the knowledge and skills to implement the MiKids pedagogy and software 2. Maintaining good rapport with the school management, coordinators and teachers. 3. Track program progress, maintain records, and gather feedback to support ongoing improvement of training and implementation (with experience in school education or teacher training) 4. Technical Support: Manage software installation & support state head in programme 5. implementation & delivering results 6. For School business, number of Schools estimated to support / manage: 20 schools annually --- Thanks & regards: Janaki (HR - Recruitment Consultant) Ph:9445271130

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Should have good knowledge of audit and evaluation function Should have good understanding capabilities to improve customer experience Ready to work in Shift timing as per process requirement Knowledge of usage of MS Office Must be fluent in English language

Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills: Cvent or any other Meetings Technology Job Summary :We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Follow communication process flow Updates process forms in a timely manner Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Consults on event requirements and site features Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Integrates site data with MMS (Salesforce), On24 and Touchcast Sends initial invitation and/or provides final site URL Sends additional rounds of invitations and communications Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Manages event websites and registration changes Sends post-event feedback surveys Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Support taskforces and special projects (as assigned) Required Skills List Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones Comfortable speaking with customers in our universal business language; English Excellent customer service Excellent time management skills Ability to problem solve customer and team issues Multi-tasker Effective Written and Verbal Communications Training Ability to work independently Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel) Self-starter for continued education on technology Familiarity with Microsoft Teams, a plus Event planning experience, a plus Project Management experience, a plus Knowledge of onsite event technology, a plus Familiarity with HTML, a plus Additional Information: - The ideal candidate will possess a strong educational background in Cvent or a related technology.- This position is based in India Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: B.Tech/BE/Any Graduate

Position: Soft Skills Trainer- BPO Location: Noida Graduate Minimum 3 years exp. in BPO and Minimum 1 year as Soft Skills Trainer on Paper. Salary: Up to 6.5 LPA 6 Days working Rotational Day Shift Contact @7696495267 hr.skyway603@gmail.com Required Candidate profile Conduct engaging Soft Skill Training sessions Perform TNI and TNA to design effective learning paths Create and deliver structured Training Modules Monitor and improve Throughput.

Role and Responsibilities: Voice/Communication coach is responsible for the overall communication & customer service skill wellness for the associates / teams aligned to them Voice/Communication coaches monitor calls and shares feedback with the associates Conduct classroom training / team huddles basis the call monitoring sessions Participate in calibration session within the team and with Quality /Operations when required Provide feedback to associates on positives, areas of opportunity and other observations based on audits Track associates performance after training to ensure effectiveness of training Closely work with Operations and get their input/feedback as to where are the shortcomings in the process Developing action plans and report out the improvement process in the weekly/monthly business reviews Analyze the Audit data, Survey data, prepare & implement action plans Providing inputs to operations on individual capability for better team capability management Analyze the coaching/training needs of the associates and support them in delivery Applicants Specifications & Qualification: Should possess experience in to international Chat/Voice process, preferable Telco experience Should have experience in Language Coaching (Voice & Chat) Excellent Written & Spoken Communication skills Candidate should be ready to work in a 24*7 environment Should have a flair for Customer Service & Sales knowhow Resolves customer complaints by investigating problems, developing solutions

Voice & Accent Trainer / Coach Work hours 4PM-1AM We are looking for a training specialist to help employees cultivate their communication skills and knowledge. The trainer is not only expected to transfer knowledge and skill but also motivate and set examples to achieve high levels of excellence. The training specialist is required to enhance the competencies of individual employees by designing and conducting training programs that will boost employees workplace performance in alliance with business needs and goals. He/she will be responsible for performing training needs assessments, designing & delivering curriculum and learning materials, and managing all phases of training development. What you will do: The primary responsibility of the Voice & Accent trainer is to train the new hires on fundamental skills of Customer service, Communication, Culture and Comprehension Conduct needs analysis, research, and create new training initiatives to strengthen the skill set of employees Design, develop, and create a variety of instructional materials and job aids in accordance with identified needs ¢ ¢ ¢ ¢ ¢ ¢ ¢ Support business with need-based OJT Support coaching and refresher training Work closely with all teams for implementation and evaluation of training projects Create relevant and valid assessments to effectively measure performance Conduct employee engagement activities to maximize conversion Maintain updated records of all amendments in policies and procedures Contribute to process improvement and innovation in the training function Conduct call and email case audits, providing effective feedback on individual strengths and areas for improvement ¢ Facilitate regular Team huddles or briefings to discuss team performance, identify skill gaps, and address areas of improvement ¢ ¢ ¢ Conduct interviews to assess language and communication skills of candidates Ensure timely communication and implementation of process updates / policy/procedural changes Conduct client-specific training, as/if needed What we look for: ¢ ¢ ¢ ¢ Excellent written & oral communication skills Good presentation and interpersonal skills Minimum of 6-10 years of experience of training in a relevant domain Knowledge of adult-learning principles and methodologies including classroom management, coaching, curriculum development, and/or lesson planning ¢ ¢ ¢ ¢ ¢ Proficiency in MS-Office (PowerPoint, Excel, Word etc.) Technical knowledge of English grammar such as SVA, tenses, articles etc. Flexibility to quickly adjust to frequent process and information changes Ability to work independently as well as contribute to cross-functional and global teams Be a highly energetic, motivated, and ethical individual \ ¢ ¢ Flexible to work in shifts (primarily US shifts) Ability to prioritize, meet deadlines, and work under pressure Education ¢ Graduate in any field Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

Teaching Verbal related sections. Knowledge on Verbal and Soft skills modules for campus hiring.Responsible for conducting classroom sessions. Ensure interview etiquette.Mentoring student progress. Demonstrates understanding of Employ ability skills.Responsibilities: Verbal Aptitude Training: Design and deliver comprehensive training sessions on all verbal ability sections relevant to campus hiring and competitive exams (e.g., Reading Comprehension, Sentence Correction, Vocabulary, Grammar, Para Jumbles, Critical Reasoning, Analogy, Synonyms/Antonyms). Develop effective strategies and shortcuts for students to tackle verbal ability questions efficiently and accurately. Provide practice exercises, mock tests, and detailed feedback to enhance student performance in verbal sections. Soft Skills & Interview Etiquette: Conduct engaging sessions on essential soft skills, including but not limited to: Communication Skills (Verbal & Non-verbal) Presentation Skills Group Discussion (GD) strategies and practice Personal Interview (PI) techniques and mock interviews Body Language and Professional Demeanor Confidence Building and Public Speaking Time Management and Organizational Skills Teamwork and Collaboration Ensure students understand and practice appropriate interview etiquette, professional attire, and overall presentation. Classroom Management & Delivery: Plan and execute dynamic and interactive classroom sessions, utilizing various teaching methodologies (lectures, discussions, activities, role-plays). Create a positive and encouraging learning environment that fosters student participation and growth. Manage class schedules and adhere to curriculum timelines. Student Mentoring & Progress Monitoring: Mentor students individually and in groups, providing personalized guidance and feedback on their progress in verbal aptitude and soft skills. Assess student performance through regular evaluations and provide constructive criticism for improvement. Track student progress and maintain detailed records of their development. Address student queries and concerns related to career readiness and interview preparation.

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We are seeking an experienced and dynamic HR Manager to oversee all aspects of human resources management, with a strong focus on recruitment and talent acquisition Good communication skills Understanding of Engineering Services industry will be plus Perks and benefits 5 days/week ,Health Insurance , PF & Gratuity

4 Yrs of Trainer required in Voice & Accent training Skills- Communication training/ Soft skills Training Bangalore CTC- up to 9 LPA Graduate Us shifts 5 Days Contact- 9509529566

Role & responsibilities Conduct language proficiency, soft skills, and business etiquette training programs, ensuring communication standards required for a best-in-class patient experience. Design and conduct Training Needs Identification (TNI) and Training Needs Analysis (TNA) to develop targeted programs addressing communication skill gaps. Provide on-the-ground support and guidance to nursing staff, fostering a culture of continuous learning and professional development.