140 Communication Training Jobs - Page 5

A Leading Educational Industry runs world class skill development programmes that make a significant impact on the mental potential of children. The company has its headquarters in Chennai and has a presence in 19 states in the country. Designation: English Communication trainer / Programme Delivery Officer (Nagpur) Regional Officer: Giripeth, Nagpur, Languages to be known: English and Hindi UG Degree: Any degree Salary:30K-40K Skills required: • Communication skills • Basic Excel skills and proficiency in extracting data and analysing data using excel. • Experience in training • Willingness to travel (Visit schools for training) Job Responsibilities: 1. Conduct effective training sessions to equip teachers with the knowledge and skills to implement the MiKids pedagogy and software 2. Maintaining good rapport with the school management, coordinators and teachers. 3. Track program progress, maintain records, and gather feedback to support ongoing improvement of training and implementation (with experience in school education or teacher training) 4. Technical Support: Manage software installation & support state head in programme 5. implementation & delivering results 6. For School business, number of Schools estimated to support / manage: 20 schools annually --- Thanks & regards: Janaki (HR - Recruitment Consultant) Ph:9445271130

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Should have good knowledge of audit and evaluation function Should have good understanding capabilities to improve customer experience Ready to work in Shift timing as per process requirement Knowledge of usage of MS Office Must be fluent in English language

Job Title - Business Operations Associate Meetings and Events Management Level:CL12 Location:Bangalore/ Gurgaon Must have skills: Cvent or any other Meetings Technology Job Summary :We are seeking an organized, detail-oriented, and proactive registration website builder to independently manage and support multiple events simultaneously. This role involves providing exceptional customer service, coordinating event details, and ensuring smooth event execution, both pre- and post-event. The ideal candidate will possess strong communication skills, a passion for event coordination, and the ability to manage multiple tasks efficiently. Key Responsibilities (Current, CL12) Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Follow communication process flow Updates process forms in a timely manner Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Consults on event requirements and site features Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Integrates site data with MMS (Salesforce), On24 and Touchcast Sends initial invitation and/or provides final site URL Sends additional rounds of invitations and communications Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Manages event websites and registration changes Sends post-event feedback surveys Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Support taskforces and special projects (as assigned) Required Skills List Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones Comfortable speaking with customers in our universal business language; English Excellent customer service Excellent time management skills Ability to problem solve customer and team issues Multi-tasker Effective Written and Verbal Communications Training Ability to work independently Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel) Self-starter for continued education on technology Familiarity with Microsoft Teams, a plus Event planning experience, a plus Project Management experience, a plus Knowledge of onsite event technology, a plus Familiarity with HTML, a plus Additional Information: - The ideal candidate will possess a strong educational background in Cvent or a related technology.- This position is based in India Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: B.Tech/BE/Any Graduate

Position: Soft Skills Trainer- BPO Location: Noida Graduate Minimum 3 years exp. in BPO and Minimum 1 year as Soft Skills Trainer on Paper. Salary: Up to 6.5 LPA 6 Days working Rotational Day Shift Contact @7696495267 hr.skyway603@gmail.com Required Candidate profile Conduct engaging Soft Skill Training sessions Perform TNI and TNA to design effective learning paths Create and deliver structured Training Modules Monitor and improve Throughput.

Role and Responsibilities: Voice/Communication coach is responsible for the overall communication & customer service skill wellness for the associates / teams aligned to them Voice/Communication coaches monitor calls and shares feedback with the associates Conduct classroom training / team huddles basis the call monitoring sessions Participate in calibration session within the team and with Quality /Operations when required Provide feedback to associates on positives, areas of opportunity and other observations based on audits Track associates performance after training to ensure effectiveness of training Closely work with Operations and get their input/feedback as to where are the shortcomings in the process Developing action plans and report out the improvement process in the weekly/monthly business reviews Analyze the Audit data, Survey data, prepare & implement action plans Providing inputs to operations on individual capability for better team capability management Analyze the coaching/training needs of the associates and support them in delivery Applicants Specifications & Qualification: Should possess experience in to international Chat/Voice process, preferable Telco experience Should have experience in Language Coaching (Voice & Chat) Excellent Written & Spoken Communication skills Candidate should be ready to work in a 24*7 environment Should have a flair for Customer Service & Sales knowhow Resolves customer complaints by investigating problems, developing solutions

Voice & Accent Trainer / Coach Work hours 4PM-1AM We are looking for a training specialist to help employees cultivate their communication skills and knowledge. The trainer is not only expected to transfer knowledge and skill but also motivate and set examples to achieve high levels of excellence. The training specialist is required to enhance the competencies of individual employees by designing and conducting training programs that will boost employees workplace performance in alliance with business needs and goals. He/she will be responsible for performing training needs assessments, designing & delivering curriculum and learning materials, and managing all phases of training development. What you will do: The primary responsibility of the Voice & Accent trainer is to train the new hires on fundamental skills of Customer service, Communication, Culture and Comprehension Conduct needs analysis, research, and create new training initiatives to strengthen the skill set of employees Design, develop, and create a variety of instructional materials and job aids in accordance with identified needs ¢ ¢ ¢ ¢ ¢ ¢ ¢ Support business with need-based OJT Support coaching and refresher training Work closely with all teams for implementation and evaluation of training projects Create relevant and valid assessments to effectively measure performance Conduct employee engagement activities to maximize conversion Maintain updated records of all amendments in policies and procedures Contribute to process improvement and innovation in the training function Conduct call and email case audits, providing effective feedback on individual strengths and areas for improvement ¢ Facilitate regular Team huddles or briefings to discuss team performance, identify skill gaps, and address areas of improvement ¢ ¢ ¢ Conduct interviews to assess language and communication skills of candidates Ensure timely communication and implementation of process updates / policy/procedural changes Conduct client-specific training, as/if needed What we look for: ¢ ¢ ¢ ¢ Excellent written & oral communication skills Good presentation and interpersonal skills Minimum of 6-10 years of experience of training in a relevant domain Knowledge of adult-learning principles and methodologies including classroom management, coaching, curriculum development, and/or lesson planning ¢ ¢ ¢ ¢ ¢ Proficiency in MS-Office (PowerPoint, Excel, Word etc.) Technical knowledge of English grammar such as SVA, tenses, articles etc. Flexibility to quickly adjust to frequent process and information changes Ability to work independently as well as contribute to cross-functional and global teams Be a highly energetic, motivated, and ethical individual \ ¢ ¢ Flexible to work in shifts (primarily US shifts) Ability to prioritize, meet deadlines, and work under pressure Education ¢ Graduate in any field Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

Teaching Verbal related sections. Knowledge on Verbal and Soft skills modules for campus hiring.Responsible for conducting classroom sessions. Ensure interview etiquette.Mentoring student progress. Demonstrates understanding of Employ ability skills.Responsibilities: Verbal Aptitude Training: Design and deliver comprehensive training sessions on all verbal ability sections relevant to campus hiring and competitive exams (e.g., Reading Comprehension, Sentence Correction, Vocabulary, Grammar, Para Jumbles, Critical Reasoning, Analogy, Synonyms/Antonyms). Develop effective strategies and shortcuts for students to tackle verbal ability questions efficiently and accurately. Provide practice exercises, mock tests, and detailed feedback to enhance student performance in verbal sections. Soft Skills & Interview Etiquette: Conduct engaging sessions on essential soft skills, including but not limited to: Communication Skills (Verbal & Non-verbal) Presentation Skills Group Discussion (GD) strategies and practice Personal Interview (PI) techniques and mock interviews Body Language and Professional Demeanor Confidence Building and Public Speaking Time Management and Organizational Skills Teamwork and Collaboration Ensure students understand and practice appropriate interview etiquette, professional attire, and overall presentation. Classroom Management & Delivery: Plan and execute dynamic and interactive classroom sessions, utilizing various teaching methodologies (lectures, discussions, activities, role-plays). Create a positive and encouraging learning environment that fosters student participation and growth. Manage class schedules and adhere to curriculum timelines. Student Mentoring & Progress Monitoring: Mentor students individually and in groups, providing personalized guidance and feedback on their progress in verbal aptitude and soft skills. Assess student performance through regular evaluations and provide constructive criticism for improvement. Track student progress and maintain detailed records of their development. Address student queries and concerns related to career readiness and interview preparation.

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We are seeking an experienced and dynamic HR Manager to oversee all aspects of human resources management, with a strong focus on recruitment and talent acquisition Good communication skills Understanding of Engineering Services industry will be plus Perks and benefits 5 days/week ,Health Insurance , PF & Gratuity

4 Yrs of Trainer required in Voice & Accent training Skills- Communication training/ Soft skills Training Bangalore CTC- up to 9 LPA Graduate Us shifts 5 Days Contact- 9509529566

Role & responsibilities Conduct language proficiency, soft skills, and business etiquette training programs, ensuring communication standards required for a best-in-class patient experience. Design and conduct Training Needs Identification (TNI) and Training Needs Analysis (TNA) to develop targeted programs addressing communication skill gaps. Provide on-the-ground support and guidance to nursing staff, fostering a culture of continuous learning and professional development.

Need Excellent Exp in Communication/ Voice and Accent Training BPO. Handled a team of Communication Trainers. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.

Graduate/Post Graduate Min 5+ yrs of exp as Communication Trainer (VNA Trainer) (INT. BPO - VOICE PROCESS ONLY) Certified in TTT, TNI, TNA 5 Days working 2 offs Both way Cab Salary Range Upto 15 LPA Location- Bangalore Contact-9220771924 Akanksha Required Candidate profile Min 5+ yrs of exp as Communication Trainer (VNA Trainer) (INT. BPO - VOICE PROCESS ONLY) Excellent Communication Skills required

Minimum - 5 Years+ Experience as a Communication Trainer (VNA Trainer) (INTERNATIONAL BPO - VOICE PROCESS ONLY) Graduate/MBA Budget - Upto 15 LPA 5 Days (Rotational Shifts & Offs) Cabs Please Call - 9999869475 Required Candidate profile Minimum 5 years of work experience as a Voice & Accent Trainer (INTERNATIONAL VOICE PROCESS) - MANDATE Excellent Communication Skills required

Key Responsibilities Curriculum Delivery: Teach communication skills, teamwork, presentation, emotional intelligence, and professional etiquette. Mentorship: Help students identify growth areas and build personal development plans. Content Development: Create interactive learning experiences using role-plays, group activities, and simulations. Innovation in Teaching: Leverage modern tools, peer assessments, and feedback-driven learning. Student Evaluation: Conduct soft skill assessments and one-on-one feedback sessions. Community Engagement: Organize speaking events, team-building sessions, and group discussions.

Role & responsibilities Job title Communications and Life Skills Trainer Reports to Program Director or Center Head. Job purpose Communications and Life Skills Trainer will be responsible for training, mentoring and coaching the students in English Language/Communication skills and Life Skills. Duties and responsibilities The responsibilities of Communications and Life Skills Trainer will be as follows: Coach Students in English Communication Skills and Adult Literacy Coach Students in Life Skills Conduct Periodic and Summative Assessments Prepare Students for Employment Essentials Designing of Innovative ways to teach Spoken English, come up with creative and interesting assignments Tracking of assignment completion and engagement with SAATHIYA Digital Network Design innovative methods to increase engagement with SAATHIYA Digital Network Help Sr Trainer in designing new interventions and refining of curriculum Follow up with Students and Employers regarding their Performance in the Job Career guidance and mentoring to alumni Qualifications and Work Experience Education Qualification: Graduate or Post Graduate Work Experience:- 8 -10 yrs experience in training on Language and Communication skills. Prior experience of training young adults from less privileged background will be preferred Location of the Academy Kadapa (Trainer will be on the pay roll of Aarti Home, https://www.aartiforgirls.org/ )

Role & responsibilities In these roles, you will be responsible for: • Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors. • Reporting and tracking training effectiveness, project effectiveness • Interviewing new hires • Regular and continuous touch base with floor and trainees to map improvement Required Skills for this role include: • Communication Skills: 2 years experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1) • Excellent Facilitation Skills • Coaching and Feedback • Proficient in MS office tools • Instructional Design Skills • Expat Canadian Contact on 7678666623

Hiring for : Voice & Accent trainer Location: Pune Max Salary: 12LPA Experience required: 3yrs+ as a VNA Trainer (In a international BPo mostly) Qualification: Graduate Shift: 24/7 Notice: max 30 days Call: 8291772291

SOFT SKILLS TRAINER Qualification Any graduate Experience – 1+ year in soft skills training Salary – up to 35k gross You will be responsible for: • You have to deliver soft skills Training Program. • Proficiency in Micro-Soft Office (MS-Word, MS-Excel, MS-PowerPoint) and usage of the internet. • Soft skills training to the Healthcare domain students (paramedical, ANM, DMLT, etc.) and community domain trainings with retail, ITES/BPO, Hospitality, etc. at Pune location. • Design, plan and implement effective training curriculum on aspects of behavioral skills & communication skills, interview skills- relate to healthcare & community based domain. • Able to build customized training content and assessment tools for the same. • Good knowledge of modern training techniques. • Co-ordinate & managing with teams to get the training running in the location. • Good network of trainers to find budget trainers at state level locations. • Work & deliver the content for given or assign for project. • Engage and ensure capacity building activities of Key stakeholders. • Managing data and making reports for all the trainings monthly (qualitative & quantitative both). Desired Candidate Profile: Minimum 2 years of training delivery Soft Skills experience • 1 year of domain experience. • Excellent verbal and written communication skills (English, Hindi, local language other languages are a bonus) • Excellent facilitation & collaborative skills. • Utilize learning methodologies and learning tools. • Strong people skills to connect with all levels. • Certifications in the behavioral skills domain.

Job Overview: We are looking for an experienced and dynamic Process Trainer for our International Voice Process team based in Bangalore. The ideal candidate will have a total of 4+ years of professional experience including at least 1 year in a training role. This role is responsible for delivering process training to new hires and existing employees to ensure high standards of customer service and compliance with client requirements. Key Responsibilities: Deliver effective process training sessions for new hires and existing agents in the International Voice Process domain Evaluate training effectiveness through assessments, feedback and performance metrics Conduct refresher training based on performance gaps and process updates Perform regular call audits and provide constructive feedback and coaching Work closely with operations, quality and HR teams to align training with business goals Maintain accurate training records and reports Develop and update training content, SOPs and manuals Facilitate floor support post-training to ensure successful nesting and transition Ensure adherence to training schedules and timelines Skills & Attributes: Proven experience in training delivery in a BPO or call center environment Excellent verbal and written communication skills in English Strong presentation and facilitation skills Good understanding of International Voice Process standards and customer service metrics Ability to manage multiple training batches and adapt to changing needs High attention to detail and organizational skills Proficient in MS Office and LMS tools Positive attitude with a focus on team collaboration and performance improvement Contact Person- Anusiya Contact Number- 9840114871 Email - Anusiya@gojobs.biz

Hiring for process Trainer / product Trainer Min 2 year exp as process Trainer package - 6.5LPA Gurgaon/Noida 6 days working Juhi - 8700597873 send cv on - hrjuhi.imaginators@gmail.com

Apply Now Job Title Communications Trainer II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations, Role And Key Responsibilities Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool Maintain Data and MIS as per the training BPMS and other requirements Support intra & inter function collaboration Proactively implement best practices and add value across locations Attend the TTT for client requirements Interface with customers as per requirement Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English as per requirement Conduct Need analysis and share feedback with the stakeholders Provide Feedback to the New Hires on Soft Skills and basic grammar Participate in calibration of Trainers, QAs and Voice Coaches within the team and with the TTBU training team Analyze and report findings for Process Training batches Meet the training requirements of the BU basis TNA Design & develop training processes (need identification to feedback and follow through) in consultation with the training teams Track and report improvement Key Skills And Knowledge Excellent communication skills (English & Hindi), Data Handling , data interpretation and Data Management, Good people management and Interpersonal Skills, Good knowledge of computers and MS Office (Excel, Power point), Good facilitation and presentation skills Analytical / Quantitative skills Planning and Decision making Ability to prioritize Ability to meet deadlines Multi-tasking Strong organizational skills and Presentation skills Ability to work under pressure Ability to drive initiatives to closure Ability to deal with all levels of employees with different accents and dialects Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ?recruitment, ?processingor any other kind of fees in exchange for offer letters from Concentrix Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities, Location: IND Visakhapatnam SRK 7th & 8th Floors Language Requirements Time Type: Full time2025-06-06 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Job Summary: The Voice & Accent Trainer is responsible for improving the spoken English proficiency, pronunciation, and neutral accent of customer-facing employees. This role includes planning and delivering training modules for communication enhancement, voice modulation, and cross-cultural sensitivity, ensuring trainees meet the communication standards required for global customer interactions. Key Responsibilities: Conduct Voice & Accent (V&A) training sessions for new hires and existing employees. Deliver neutralization techniques and help participants develop global English communication skills. Evaluate trainees' pronunciation, intonation, grammar, fluency , and comprehension abilities. Facilitate communication skills enhancement programs including grammar, listening, and conversation flow. Create, revise, and maintain training content, lesson plans, and evaluation tools . Work closely with Recruitment and Operations to identify training needs and conduct refresher or upskilling programs. Maintain accurate assessment records , provide feedback and improvement plans for underperformers. Use audio-visual tools , role-plays, and real-life scenarios to make training sessions engaging and practical. Provide train-the-trainer support and mentorship for peer trainers if needed. Partner with Quality and Operations to track post-training performance and ROI of training. Required Skills & Competencies: Excellent spoken and written English with a neutral or global accent. Strong knowledge of phonetics, intonation, syllable stress, and articulation techniques . Proven ability to teach grammar, fluency, voice clarity , and business communication . Ability to assess and adapt to diverse learning styles and paces . Familiarity with international customer service standards (US/UK/AU accents preferred). Effective classroom facilitation, coaching , and presentation skills . Basic understanding of customer service KPIs and call audits. Education & Experience: Bachelors degree in English, Communication, Linguistics, or related field. Certification in Train-the-Trainer, V&A, or Soft Skills is a plus. 2+ years of experience as a V&A or Communication Skills Trainer in BPO, KPO, or corporate sector. Preferred Tools & Tech: Exposure to LMS platforms , online training tools (Zoom, MS Teams, Google Meet). Proficiency with MS Office (PowerPoint, Excel) for training documentation and reporting. Familiarity with speech analysis or language training software is advantageous. Key Attributes: High level of interpersonal and cultural sensitivity . Empathetic, patient, and approachable training style. Strong analytical and feedback-giving abilities. Flexible to work in rotational shifts or across time zones (if required).

We are Hiring for our Voice and Accent Team Designation : Associate Process Manager (VNA) India- Chandigarh Shift Timings - Flexible (24*7) 5 Days working - (Rotational Week Offs) Specialism : Voice and Accent / Communiacation Training in BPO Minimum Exp - 2-4 Year Experience in Voice and Accent (ONLY BPO VNA Training profile will be considered) Key Responsibilities: Conduct thorough assessments of call Center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction. Develop and implement customized coaching plans for individual agents based on their language proficiency levels and specific needs. Deliver engaging and interactive coaching sessions that focus on grammar rules, proper pronunciation, clear speech delivery, and constructing coherent sentences. Monitor and evaluate agents' performance during live customer interactions, providing real-time feedback and guidance to help them improve their language skills on the job. Collaborate with the Training and Development team to integrate language coaching into the overall call center training curriculum. Maintain accurate records of agents' progress, coaching sessions, and performance outcomes. Stay up-to-date with industry trends, language learning methodologies, and best practices to continuously enhance the ffectiveness of language coaching programs. Strong knowledge of phonetics and phonology, with the ability to address common pronunciation challenges. Excellent communication and interpersonal skills, with the ability to provide constructive feedback in a supportive and motivating manner. Proficiency in using coaching tools, software, and resources for language instruction. Demonstrated ability to design and implement effective language coaching plans tailored to individual learners. Minimum Qualification : Any graduate with a minimum of 2-4 years of experience in Voice and Accent training within a BPO environment( Mandate) Please share Cv's on Shilpam.01@eclerx.com or call 9999641605

Design/develop, and deliver training programs (in-person or virtual) Conduct skills gap analyses to identify areas of improvement Maintain training records and prepare regular progress reports Evaluate individual and organizational development needs Required Candidate profile Graduate/MBA Proven experience as a trainer Excellent presentation, communication, and facilitation skills Strong organizational and time-management abilities Proficiency in MS Office, Zoom