314 Communication Training Jobs - Page 5

Soft Skills Trainer Designation- Trainer Functional Area GROW Youth Operations No of Openings- 2 The objective of the position Grow is a flagship program of Dr.Reddy's Foundation designed to skill the youth of India. This position aims to develop employability skills among the unemployed youth who are graduates so that they can be employed in private sector jobs. Core employability skills include Communicative English, Digital literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Work Readiness, and interview skills. Major Deliverables 1. Following the predefined session plan while delivering training to the identified youth 2. Develop skills and knowledge on the ide...

Role : V&A Trainer Designation : Voice & Accent Trainer Location : Bangalore Years of experience : Minimum 1 year of relevant experience Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Identify the learning needs of learners/ business. Design training curriculum using the principles of Instructional Design Leverage existing material (e.g. recorded calls) to customize training curriculum to cater to the end-customer...

A Leading Educational Industry runs world class skill development programmes that make a significant impact on the mental potential of children. The company has its headquarters in Chennai and has a presence in 19 states in the country. Designation: Programme Delivery Officer / Communication Trainer Location: Karkhana, Secunderabad, Languages to be known: English and Telugu UG Degree: Any degree Salary: 30K -40K Skills required: • Strong communication • Basic Excel skills and proficiency in extracting data and analysing data using excel. • Willingness to travel (Visit schools for training) • Relationship building & experience with teaching/training to audience. • Must have the ability to hol...

Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs...

Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs...

Roles and Responsibilities Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). Provide constructive feedback and coaching to trainees where required on matters related to their ability to meet learning standards and objectives. Gap Analysis - Identify and quantify opportunities for Communication/ Soft Skills Enhancement/Improvements based on customer services issues (Blogs/Complaints/Quality Score ). Provide face-to-face and written feedback to trainees and submit daily, weekly and monthly Batch Reports to Training Managers/Team. Identify Communication Errors and support the business with on-job training interventions for operational employees in accordance wi...

As an Executive Assistant, you will be responsible for providing support to the Managing Director by managing schedules, appointments, and travel arrangements. Your role will include preparing and editing correspondence, communications, and presentations, as well as screening and prioritizing phone calls, emails, and other inquiries. You will be expected to coordinate meetings, conferences, and events, take minutes during meetings, and distribute them to relevant parties. Additionally, you will prepare agendas, assist with follow-up actions, and conduct research to compile data for various reports and presentations. Your organizational and time management skills will be crucial as you multit...

Role: Voice and accent Trainer (Soft Skills Trainer) Company Description At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent or soft skills trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates. If you are an aspiring NHT trainer looking forward to new avenues and growth, do not miss this opportunity! Job Description Specialists in this role get to: Enable and guide: Deliver and evaluate soft ...

Roles and Responsibilities 1. Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). 2. Provide constructive feedback and coaching to trainees where required on matters related to their ability to meet learning standards and objectives. 3. Gap Analysis - Identify and quantify opportunities for Communication/ Soft Skills Enhancement/Improvements based on customer services issues (Blogs/Complaints/Quality Score ). 4. Provide face-to-face and written feedback to trainees and submit daily, weekly and monthly Batch Reports to Training Managers/Team. 5. Identify Communication Errors and support the business with on-job training interventions for operational employees i...

Role & responsibilities Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher training based on TNA Conduct V&A interviews for the process Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and ...

Role and Key responsibilities: • Support the Front Line Recruitment Teams to assess the quality of new hires , using the CAT Tool • Maintain Data and MIS as per the training BPMS and other requirements • Support intra & inter function collaboration • Proactively implement best practices and add value across locations • Attend the TTT for client requirements • Interface with customers as per requirement • Consistent alignment with operations by auditing calls and E-mails, understanding needs, conducting refresher training in Hindi and English - as per requirement • Conduct Need analysis and share feedback with the stakeholders • Provide Feedback to the New Hires on Soft Skills and basic gramm...

As a Service Manager at our dealership, you will be responsible for planning, controlling, and enhancing the efficiency of Service and Spare Parts operations. Your role involves ensuring that both strategic and operational goals are achieved while implementing necessary measures. Additionally, you will play a crucial part in designing processes within the Service and Parts department to maintain high customer satisfaction levels and a positive brand image. This position falls under the Top Management category. To qualify for this role, you should hold a degree in Engineering, Science, or Business Management Studies. With 10-12 years of experience in automotive After-Sales, including at least...

Build & sustain professional & communication skills for the VA trainers Post TTT certification deliver at least 1 batch every half-year during Process Training Identify Learning needs of agents/ any other learners/ business as a learning consultant Required Candidate profile Experience in delivering training (ILT & Virtual) Reporting skills–presentations & data interpretation Publishing presentations for reviews Team Leading Suvidha suvidham@emsol.co.in 9911254430

Candidate should have minimum 1yr of experience in a Voice process OR working as a soft skills trainer. Shift - Rotational Shifts Work Location - Bangalore / Vizag / Hyderabad / Chennai Required Candidate profile Immediate Joiners OR Max 1 month notice period candidates can apply Call HR Swapna @ 7411718707 for more details.

Must have Min 1yr exp as a Training Lead - Voice and Accent Training International BPO. Handled a team of Communication Trainers. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.

- Develop and deliver engaging training sessions on communication skills. - Assess participants’ current communication abilities and identify areas of improvement. - Prepare reports and evaluations to measure training effectiveness. Required Candidate profile - Min 1 year experience as Voice & Accent trainer/ Communication Trainer. - International BPO experience preferred. - Rotational Shift 24x7. For more info Call @ 8723051470 / 8453399504 / 6002281943

Urgent Openings in HYDERABAD/Bangalore//Chennai Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate traini...

Urgent Openings in Bangalore Leading BPO Supervisor Communication Trainer International Voice Process Require Excellent Communication Skills CTC UPTO 9.5PA Shifts 24*7 Require minimum 3+ years Experience as Communication Trainer on paper Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 • Build and sustain professional and communication skills for the accounts VA trainers • Post TTT certification deliver at least 1 batch every half-year during Process Training • Identify Learning needs of agents/ any other learners/ business as a learning consultant • Design training curriculum using the principles of Instructional Design • Work closely with the Floor Suppor...

Urgent Openings in Chennai Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integr...

Urgent Openings in Hyderabad Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by inte...

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating...

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating...

Designs training & test modules based on communication training programs. Conduct new hire communication training and assessments. Coach and mentor agents to improve spoken English, grammar, pronunciation, fluency and soft skills. Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production Conducts interviews & coordinates with HR for recruiting trainers / trainees Ensure 100percent adherence on client driven SOP & BEST T&D compliance Manage a team of trainers and prepare them through TTT/ Platform skills certification Liaises with Central MIS / Admin dept / HR / Payroll for training resource availability Coordinates with all stake...

As a Trainer at our BPO team in Yeshwanthpur, you will play a crucial role in enhancing individual and team performance through the design, implementation, and delivery of impactful training programs. Collaborating closely with operations, quality, and HR teams, you will ensure that training initiatives align with business goals and client expectations. Your primary focus will be on improving service skills, product knowledge, customer acquisition, cross-selling/upselling techniques, target achievement, and soft skills. Conducting Training Needs Analysis (TNA) and Training Needs Identification (TNI) will be essential in continuously uplifting the team's capabilities. Key Responsibilities: - ...

Job Summary: We are seeking a dynamic and experienced Soft Skills Trainer to join our team at the Bachupally campus. The ideal candidate will design, deliver, and evaluate soft skills training programs that enhance students' communication, interpersonal, leadership, and professional skills. Key Responsibilities: Develop and deliver engaging soft skills training sessions and workshops for B.Tech students. Conduct assessments to identify skill gaps and customize training content accordingly. Mentor and coach students on communication skills, presentation skills, time management, teamwork, leadership, and emotional intelligence. Collaborate with academic departments to integrate soft skills mod...