314 Communication Training Jobs - Page 4

Soft Skills Trainer Designation- Trainer Functional Area GROW Youth & Pwd Operations No of Openings- 2 The objective of the position Grow is a flagship program of Dr.Reddy's Foundation designed to skill the youth of India. This position aims to develop employability skills among the unemployed youth who are graduates so that they can be employed in private sector jobs. Core employability skills include Communicative English, Digital literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Work Readiness, and interview skills. Major Deliverables 1. Following the predefined session plan while delivering training to the identified youth 2. Develop skills and knowledge on t...

About The Role Graduate in any discipline Certification in communication training preferred Strong command of English (verbal and written) Experience in coaching technical support or customer service teams Familiaritywith audit frameworks for calls and emails Ability to designand deliver engaging training modules Excellent interpersonal and feedback skills Performance Metrics Improvement in CSAT scores post-training Reduction in bottom quartile performers Audit compliance and feedback implementation rate Training effectivenessmeasured via post-assessment scores About The Role - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares exp...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Conduct comprehensive voice and accent training sessions for agents involved in outbound calling. Design and deliver personalized coaching sessions Develop training materials and practice exercises. Provide feedback and progress reports to clients. Work on voice clarity, articulation,...

Responsibilities Training Delivery Conduct individual and group training sessions on voice modulation, diction, pronunciation, and accent neutralization. Design and deliver coaching modules tailored to different levels (entry-level agents, team leaders, managers). Provide role plays, mock calls, and practice sessions to simulate real customer interactions. Assessment & Feedback Assess participants voice and accent skills through pre- and post-training evaluations. Provide constructive, personalized feedback and development plans. Track progress and share reports with stakeholders. Curriculum Development Develop and update training content, including learning aids, practice exercises, and dig...

Role & responsibilities For Training Coordinators: Carrying out need assessments and developing recommendations Executing the mandates. Managing and coordinating with resources for successful delivery Identifying and tapping new opportunites. Market Development. Understanding clients' requirements and developing plans and proposals Campaign Development and resource management Client Servicing and Programme Delivery For Trainers (in Communications & Soft Skills and Business English): Module Development Content Delivery Conducting the workshop Assessment and certification Preferred candidate profile Should have relevant experience of 1-5 years in Corporate Training Industry with exposure to pr...

Job Summary We are seeking a motivated and articulate individual who helps individuals improve communication skills, often in a business or professional setting ,While meeting defined quality and productivity standards. Key Responsibilities (KRAs) Audit inbound/outbound customer calls to assess voice quality, clarity, pronunciation, grammar, tone, pace, empathy, and listening skills. Identify communication gaps and provide individual coaching with actionable feedback to agents. Deliver training programs on neutral accent, MTI reduction, phonetics, voice modulation, and customer handling. Monitor progress through call quality scores and customer feedback, ensuring measurable improvement in co...

Looking for an experienced and enthusiastic English Trainer to deliver engaging language lessons to learners at various proficiency levels. This role involves creating lesson plans, conducting assessments. Provident fund Health insurance

Position Title: Communications Trainer Department: Training and Development Location: Noida Working time : 7pm - 4am (5 Days working) Employment Type: Full-Time About Us: DemandX is a vertically integrated case acquisition solution for law firms. We combine marketing, technology and intake to generate cases at scale Job Summary: The Voice and Accent Trainer will be responsible for enhancing the communication skills of contact center agents, focusing on voice modulation, accent neutralization, pronunciation, and overall language proficiency. The trainer will develop and deliver training programs that improve the agents' ability to interact effectively and professionally with customers from di...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 25000 to Rs. 45,000

Location : Kolkata Department : Training & Development Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring an experienced and dynamic Training Manager to lead the training function for our BPO/Telecom processes in Kolkata . The ideal candidate will be responsible for managing end-to-end training lifecycle from New Hire Training (NHT) to On-the-Job Training (OJT) and refresher sessions. You will work closely with operations and quality teams to enhance agent performance and ensure alignment with business goals. Key Responsibilities : Design, develop, and deliver training programs for voice and non-voice telecom BPO processes. Conduc...

Soft Skills Trainer- RCM Industry Experience: 3-8 years in Soft skill training Job Description: We are hiring a Soft Skills Trainer with experience in the Corporate industry to enhance communication, customer handling, and interpersonal skills across our teams. The trainer will be responsible for delivering targeted training programs aligned with RCM process requirements. Other Skills : Excellent communication and interpersonal skills Excellent problem-solving and organizational capabilities Highly creative with a passion for learning and teaching Be able to motivate, engage, and inspire trainees Experience in developing and delivering training content Inter-cultural exposure and communicati...

Location: Gurgaon Experience Required: 4+ years in soft skills/communication training, preferably with Tier 2/3 student backgrounds About AccioJob AccioJob is a Y Combinatorbacked skilling + hiring platform on a mission to solve Indias employability We train graduates in full-stack development, data analytics and AI, then place them in roles at 500 + partner companies through industry led offline and online programs, We blend AI-powered assessments and in-person hiring drives to give employers a faster, higher-quality funnel of pre-screened talent With three offline skill-centres (Noida, Hyderabad, Pune) and new cities being launched, we are building Indias Career Launchpad, the most trusted...

JOB DESCRIPTION POSITION / JOB TITLE: Manager Core Training FUNCTION: Training PROCESS / DEPARTMENT: Training - IBU GRADE: Manager / M04 POSITION REPORTS TO: Director Training POSITION IS REPORTED BY: Sr Executive/ Officer / Sr. Officer / AM Training MAIN RESPONSIBILITIES / ACCOUNTABILITIES: FUNCTIONAL/ OPERATIONAL: Assess minimum skills/ role profile required for frontline staff Ensure that training curriculum is aligned with the minimum skills / role profile assessed Ensure that the Training faculty is skilled to manage the training curriculum Drive efficiency in the new hire training cycle Determine training requirements by conducting training needs analysis. Manage the strategy for effec...

Will be section in charge for a section. Will be in charge of allotted Lab labs Maintaining and up keeping of all lab equipment and accessories of asssigned lab and timely calibrations of the lab equipment as per schedule through Maintenance

Organization: ITM Group of Institutions Location: Navi Mumbai & Mumbai Website: www.itm.edu Shift: General (9:30 AM 6:00 PM) Contact: Email CV to: manasik@itm.edu Call: 85919 98175 Role Description: We are looking for a dynamic English & Behavioral Skills Trainer to design and deliver engaging training programs for Undergraduate and Postgraduate students. The role requires minimal supervision and involves content creation, student mentoring, and coordination with internal/external stakeholders. Required Skills & Competencies: Strong facilitation, presentation, and communication skills. Ability to design and deliver training independently. Prior experience in behavioral training and English l...

Role & responsibilities Develop a schedule to assess training needs Ability to train on sounds (IPA), grammar and soft skills Excellent verbal and written communication skills Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality, Availability and Integrity of Data Provide Feedback and suggestions for improvement GAP Analysis & Controls Continuous Focus and Drive to meet and exceed department SLAs Conduct New Hire training and Refresher trai...

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by int...

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand t...

About the Role We are looking for a dynamic and engaging Soft Skills Trainer to design and deliver training programs that enhance communication, interpersonal, and professional skills of our students/employees. The trainer will play a key role in preparing individuals to succeed in academic, professional, and personal environments. Key Responsibilities Design, develop, and deliver interactive training sessions on soft skills such as communication, teamwork, leadership, time management, problem-solving, and workplace etiquette. Conduct workshops, role-plays, group discussions, and activities to ensure experiential learning. Assess participants training needs and customize sessions accordingly...

Candidate Must Be Based In Nagpur -Conduct communication, personality & interview skills training -Coordinate with education institutes for training delivery - Conduct on-line personality assessments - Work on revenue sharing no fixed salary

Soft Skills Trainer Designation- Trainer Functional Area GROW Youth Operations No of Openings- 1 The objective of the position Grow is a flagship program of Dr.Reddy's Foundation designed to skill the youth of India. This position aims to develop employability skills among the unemployed youth who are graduates so that they can be employed in private sector jobs. Core employability skills include Communicative English, Digital literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Work Readiness, and interview skills. Major Deliverables 1. Following the predefined session plan while delivering training to the identified youth 2. Develop skills and knowledge on the ide...

- Must have excellent Comm skills. - Must have minimum two years of work exp. in any reputed international call center - Night shift, Both sides cab - Salary between Rs. 25000 to Rs. 45,000

Role & Key Responsibilities: Monitor and evaluate calls/chat on language quality and communication skills. Provide coaching & feedback in person basis the observations from call/chat monitoring and to assist Ops-TL in development of Agents Prepare and develop individual Coaching Plans, providing resources and assistance. Implement effective Coaching / Training methodologies to individual / group in dynamic training environment i.e. Virtual & Classroom Create clusters / quartiles based on the performance and improve bottom quartile movement on Comms Skills. Participate in Calibration sessions along with Quality, Operations and Clients. Proactively implement best practices and add value to the...

Design & deliver training modules on communication,leadership,teamwork,adaptability, emotional intelligence Train new hires on foundational concepts, company policies, compliance & role-specific knowledge Induction Programs Training Design & Delivery Required Candidate profile Min 7 years in Communication training delivery Track progress & learning outcomes using training metrics Evaluation & Reporting Individual Contributor Suvidha Mahajan suvidham@emsol.co.in 9911254430

Conduct interactive and impactful soft skills training sessions for students Focus on communication, leadership, teamwork, and interpersonal skills Prior experience in training or education preferred