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2 - 7 years
3 - 6 Lacs
Gurugram
Work from Office
Roles and Responsibilities Design and deliver soft skills training programs for BPO clients, focusing on communication, interpersonal, and behavioral skills. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop process training materials and conduct OJT sessions to ensure effective knowledge transfer. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with subject matter experts (SMEs) to design and deliver specialized trainings such as Voice & Accent, Customer Service, Call Center, Behavioral, Process, Soft Skills, Communication, Interpersonal, Leadership etc. Desired Candidat...
Posted 5 months ago
1 - 3 years
3 - 4 Lacs
Pune, Ahmedabad
Work from Office
Greetings! We are Hiring Trainers! Train new hires and existing ones to enhance communication skills, soft skills, phone etiquette, customer service Conduct Training need identification & analysis to program the modules as per the process needs Required Candidate profile Excellent communications & presentation skills (oral and written), as well as the ability to motivate, teach and inspire Customer Service Attitude Developing the Content Call Ramana - 9550760771
Posted 5 months ago
14 - 20 years
0 - 0 Lacs
Hyderabad
Work from Office
Should have experience of 14+ years in L&D Domain Excellent Communication Skills Should be skilled in working with inbound, outbound & blended (voice & email) environment Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching,training , professional development and corrective action plans Managing Customer Service Training Monitor Review Trainer s Performance on monthly basis. Ensuring timely delivery of training batches on floor. Formulating Training procedures, policies and processes. Planning and coordinating necessary training on various tools, compliance, policies and procedures to the team members. Maintain daily training dashb...
Posted 5 months ago
1 - 4 years
1 - 3 Lacs
Bilaspur
Work from Office
Soft Skills Trainer Designation- Trainer Functional Area GROW Youth Operations No of Openings- 1 The objective of the position Grow is a flagship program of Dr.Reddy's Foundation designed to skill the youth of India. This position aims to develop employability skills among the unemployed youth who are graduates so that they can be employed in private sector jobs. Core employability skills include Communicative English, Digital literacy, Soft Skills, Communication Skills, Digital Problem Solving, Sector & Work Readiness, and interview skills. Major Deliverables 1. Following the predefined session plan while delivering training to the identified youth 2. Develop skills and knowledge on the ide...
Posted 5 months ago
1 - 6 years
6 - 6 Lacs
Chennai, Pune, Delhi NCR
Work from Office
Candidate should have minimum 1yr of experience in a Voice process OR working as a Communications trainer Shift - Rotational Shifts Work Location - Bangalore / Vizag Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Swapna @ 7411718707 for more details.
Posted 5 months ago
3 - 8 years
10 - 14 Lacs
Bengaluru
Hybrid
POSITION SUMMARY: The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor. Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc.) Work closely with the BU to improve the performance of the botto...
Posted 5 months ago
4 - 9 years
4 - 6 Lacs
Bengaluru
Work from Office
Roles and Responsibilities 1. Plan, Prepare and conduct NHT Training (VNA, Soft Skills, Culture and Pre-Process). 2. Provide constructive feedback and coaching to trainees where required on matters related to their ability to meet learning standards and objectives. 3. Gap Analysis - Identify and quantify opportunities for Communication/ Soft Skills Enhancement/Improvements based on customer services issues (Blogs/Complaints/Quality Score ). 4. Provide face-to-face and written feedback to trainees and submit daily, weekly and monthly Batch Reports to Training Managers/Team. 5. Identify Communication Errors and support the business with on-job training interventions for operational employees i...
Posted 5 months ago
3.0 - 8.0 years
6 - 13 Lacs
gurugram, bengaluru, mumbai (all areas)
Work from Office
Voice and Accent Trainer Mode – Work from Office Shifts – Night Shifts Notice – Immediate to 60 Days Skills:-COMM's trainer, Universal trainer, Corporate trainer, TNI, TNA,Voice, and accent. interested can share your resumes to Lavanya(9361645614)
Posted Date not available
3.0 - 8.0 years
1 - 6 Lacs
pune
Work from Office
Excellent English Communication Skills Required We are an English Language Academy Hiring for a Communications & Soft Skills Trainer Salary: Flexible Location: Online Live Sessions - Should be Available in Pune for Physical Sessions if Required * Required Candidate profile * - Must have Experience in Communication Skills Training - Personality Grooming - Experience in Interview Grooming for Candidates is an Advantage Please Apply for Further Discussion * Perks and benefits Flexible Working Hours
Posted Date not available
2.0 - 3.0 years
6 - 7 Lacs
navi mumbai
Work from Office
Foundever is Hiring for Communication Trainer (Voice & Accent Coach) Training Experience 2+ years (as Voice & Accent Trainer) Shifts - US 5 days working (Rotational week off) Location - Airoli, Navi Mumbai Work from Office Job Descriptions: Lead and direct the learning culture and vision in New hire batches Develop/implement training programs for New hire agents . Floor Support & BQ Management, Train on Neutralization of accent ,Cultural ,Behavioral Training Support the Learning manager by providing development to the on-site front line in order to deliver business objectives. Manage training programs and the learning experience for adult learners in a site. Support development programs. Rec...
Posted Date not available
5.0 - 10.0 years
3 - 6 Lacs
hyderabad, delhi / ncr, mumbai (all areas)
Work from Office
Role: Delivering training sessions on Soft Skills and Business English to groups of mid-level and senior-level managers. Developing, reviewing and providing training resources for the assigned programmes Preferred candidate profile For Soft Skills Trainers: 5-10 years of experience in conducting full-day workshops Relevant qualifications and exposure Excellent Communication Skills For Business English Trainers 5-10 years of experience in conducting full-day workshops in written and verbal Workplace English Relevant qualifications with specialisation in English Language Excellent Communication Skills
Posted Date not available
2.0 - 5.0 years
0 Lacs
noida
Work from Office
Role & responsibilities The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Voice coach who will conduct communication training for New Hire Training Batches. Your roles and responsibilities include: Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness Provide Feedback and suggestions for improvement Publish Dashboards at defined intervals Publish compliance dashboards as per plan Flexibility and Availability for any ad-hoc business requirement Ensure Confidentiality...
Posted Date not available
6.0 - 11.0 years
7 - 12 Lacs
pune
Hybrid
Title : Assistant Manager - Behavioral Training Experience Required : 6+ years Location : Pune(Hybrid) Summary Are you an experienced training professional passionate about nurturing talent and enabling individuals to thrive in their professional journeys? As an Assistant Manager - Behavioral Training , youll support the growth and development of employees by designing and delivering impactful behavioral training programs. If you're enthusiastic about creating a difference, working in a fast-paced environment, and guiding others to bring out the best in themselves we would love to connect with you! Location Pune, Maharashtra, India Your Future Employer You will be working with a highly reput...
Posted Date not available
2.0 - 7.0 years
4 - 6 Lacs
mumbai, new delhi
Hybrid
About the Role: Karadi Path Education Company is seeking dynamic and passionate "Trainers & Product Specialists" to deliver our innovative Karadi Path programs. The role involves training teachers and facilitators in our methodology, supporting effective implementation in schools, and contributing to the continuous evolution of our pedagogy and products. Role & responsibilities: Deliver training sessions on the Karadi Path English program and methodology to teachers in schools implementing the program. Conduct periodic support visits to assigned schools, observe sessions, and provide constructive feedback to teachers and school/government stakeholders. Oversee the delivery quality and impact...
Posted Date not available
2.0 - 5.0 years
4 - 5 Lacs
chennai, jaipur
Work from Office
Role & responsibilities Conduct training on soft skills, communication, GD/PI, and corporate readiness . Design and deliver workshops, mock interviews, and aptitude training . Guide students on resume building, presentation skills, and professional etiquette . Assess students strengths and development areas through interactive sessions. Collaborate with placement cells and recruiters to align training with industry expectations. Use LMS and digital tools for training delivery and progress tracking. Preferred candidate profile Bachelors/Master’s degree in HR, Education, Business, or related field. 2+ years of experience in corporate training or campus training. Strong expertise in GD/PI train...
Posted Date not available
5.0 - 8.0 years
10 - 13 Lacs
gurugram, bengaluru, mumbai (all areas)
Work from Office
Seeking a Senior Analyst skilled in Instructor-Led Training, communication coaching, and stakeholder management. Requires 5–8 years’ experience in talent development, soft skills training, and performance improvement strategies.
Posted Date not available
5.0 - 8.0 years
10 - 13 Lacs
gurugram, bengaluru, mumbai (all areas)
Work from Office
Seeking a Senior Analyst skilled in Instructor-Led Training, communication coaching, and stakeholder management. Requires 5–8 years’ experience in talent development, soft skills training, and performance improvement strategies.
Posted Date not available
4.0 - 8.0 years
10 - 13 Lacs
bengaluru, mumbai (all areas)
Work from Office
Seeking a Senior Analyst skilled in Instructor-Led Training, communication coaching, and stakeholder management. Requires 5–8 years’ experience in talent development, soft skills training, and performance improvement strategies.
Posted Date not available
4.0 - 8.0 years
10 - 13 Lacs
bengaluru, mumbai (all areas)
Work from Office
Seeking a Senior Analyst skilled in Instructor-Led Training, communication coaching, and stakeholder management. Requires 5–8 years’ experience in talent development, soft skills training, and performance improvement strategies.
Posted Date not available
3.0 - 8.0 years
6 - 13 Lacs
gurugram, bengaluru, mumbai (all areas)
Work from Office
Mode – Work from Office (5Days). Shifts – Night Shifts US shifts. Notice – Immediate to 60 Days. Skills:- COMM's trainer, Universal trainer, corporate trainer, TNI, TNA, soft skills, Voice, and accent. Call:-9172726408Aparna
Posted Date not available
5.0 - 10.0 years
10 - 13 Lacs
bengaluru, delhi / ncr, mumbai (all areas)
Work from Office
Hiring For Voice & Accent Trainer Key words- Communication trainer, Universal trainer, corporate trainer, TNI, TNA, soft skills, Voice, and accent. Location Mumbai, Bangalore & Gurugram. Shifts Night Shifts preferrable US shifts. Mode – Work from Office (5Days). Package – 13LPA. For More Information Contact Priyanka 9366772439 mail id-priyanka@manningconsulting.in
Posted Date not available
3.0 - 6.0 years
5 - 10 Lacs
gurugram, bengaluru
Work from Office
Level 11 – Communication Trainer (L11) Location: Bangalore & Gurugram Experience: Corporate / Communication / Soft Skills / Voice & Accent Training Shift: Night (US preferred) | 5 Days WFO Notice: Immediate – 60 Days Package: Up to 10 LPA Required Candidate profile Skills: Communication Trainer, Universal Trainer, Corporate Trainer, TNI, TNA, Soft Skills, Voice & Accent WhatsApp Resume to Saurabh - 9818385050 & Mention VNA 11
Posted Date not available
6.0 - 10.0 years
6 - 13 Lacs
bengaluru, mumbai (all areas)
Work from Office
Level 10 – Communication Trainer (L10) Location: Mumbai & Bangalore Experience: Corporate / Communication / Soft Skills / Voice & Accent Training Shift: Night (US preferred) | 5 Days WFO Notice: Immediate – 60 Days Package: Up to 13 LPA Required Candidate profile Skills: Communication Trainer, Universal Trainer, Corporate Trainer, TNI, TNA, Soft Skills, Voice & Accent WhatsApp Resume to Saurabh - 9818385050 & Mention VNA 10
Posted Date not available
2.0 - 6.0 years
4 - 8 Lacs
chennai, bengaluru
Work from Office
We, KGiS, are hiring for a Voice & Accent Trainer Job Location: Bangalore/Coimbatore Job Description: Training the new hires on Voice & Accent concepts. Coach the associates on call attributes. Provide feedback and coaching for the associates on the floor. Communicate using a neutral accent and excellent command of the language. Good knowledge of concepts of Voice & Accent. Fair knowledge of American Culture. Should have experience taking calls-International. Candidate Description: The trainer should be willing to travel to Coimbatore for at least 2 months for Train the Trainer, before taking up the role in Bangalore office. Should be flexible with night shifts/rotational shifts. Willingness...
Posted Date not available
3.0 - 8.0 years
4 - 6 Lacs
gurugram, delhi / ncr
Work from Office
- Must have excellent Comm skills. - Must have minimum two years of work exp. in reputed any international call center
Posted Date not available
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