72 Communication Trainer Jobs

Dear Candidate, We have an urgent requirement for Soft Skills & Behavioural Trainer at Chennai & Pune location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : Should have total 10 years experience Shift Timings :General City:Chennai & Pune Mode : Classroom No of working Hours-5 days/ 8hours Assignment duration -2-3 months extendable based on performance Start date Immediate

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Were Hiring Lead Trainer (Soft Skills & Pre-Process Training) Location: Pune Compensation: Up to 10-11 LPA Experience: Minimum 7 years in training delivery Joiners: Immediate joiners preferred Key Responsibilities: Soft Skills Training Design and deliver modules on communication, leadership, teamwork, adaptability, emotional intelligence, etc. Assess individual skill gaps and create tailored development plans. Pre-Process Training Collaborate with process owners to understand workflows, standards, and expected outcomes. Train new hires on foundational concepts, company policies, compliance, and role-specific knowledge. Induction Programs Lead end-to-end onboarding for new employees. Introduce company culture, mission, vision, and values. Ensure smooth assimilation of new hires into their roles and teams. Training Design & Delivery Develop engaging, interactive content using modern learning tools. Deliver learning via workshops, online modules, and simulations. Evaluation & Reporting Track progress and learning outcomes with defined metrics. Collect feedback and continuously improve training effectiveness. Requirements: Minimum 7 years of experience in training delivery (soft skills, pre-process, induction). Strong content design and facilitation skills. Proven ability to engage participants and drive measurable outcomes. Call and book your interview slots 9742630123 /9986267393 /7829336034 /7829336202

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Noida location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologies Floor Support experience. Exposure to Quality improvement Audits and Soft Skill Training Develop and formulate customer experience training curriculum, conduct group training and individual coaching and knowledge assessment to new and existing agents with the objective of ensuring superior and consistent service quality Utilize effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom/virtual environment. Must have worked on Net promoter Score Shift Timings :Australian shifts City:Gurgaon Mode : Classroom No of working Hours-5 days/ 10 hours Assignment duration -6 months-1 year extendable based on performance Start date Immediate

A Leading Educational Industry runs world class skill development programmes that make a significant impact on the mental potential of children. The company has its headquarters in Chennai and has a presence in 19 states in the country. Designation: Programme Delivery Officer / Communication Trainer Location: Karkhana, Secunderabad, Languages to be known: English and Telugu UG Degree: Any degree Salary: 30K -40K Skills required: • Strong communication • Basic Excel skills and proficiency in extracting data and analysing data using excel. • Willingness to travel (Visit schools for training) • Relationship building & experience with teaching/training to audience. • Must have the ability to hold conversations with authoritative figures. Job Responsibilities: 1. Training the teachers on how to implement MIKIDS in their class. 2. Class Observation with Children to ensure the programme has created the impact in children. 3. Retraining the teachers based on the requirement. Maximizing business from existing schools by showing value to the school management. 4. For School business, number of Schools estimated to support / manage: 20 schools annually 5. For School business , number of Schools estimated to support / manage - Around 40 -50 schools - Thanks & regards: Janaki (HR - Recruitment Consultant) Ph:9445271130

Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologies Floor Support experience. Exposure to Quality improvement Audits and Soft Skill Training Develop and formulate customer experience training curriculum, conduct group training and individual coaching and knowledge assessment to new and existing agents with the objective of ensuring superior and consistent service quality Utilize effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom/virtual environment. Must have worked on Net promoter Score Shift Timings :US Shifts City:Gurgaon Mode : Classroom No of working Hours-5 days/ 10 hours Assignment duration -6 months-1 year extendable based on performance Start date Immediate

Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs and create customized learning plans . Track progress and maintain training MIS, reports, and feedback logs. Should be able to conduct back to back batches and provide floor support on Language and Voice and accent training Key Skills & Competencies: Excellent command over English language (written and spoken) Expertise in English Voice and Accent ( phonetics, MTI reduction, intonation, and global accents) Strong email etiquette and business writing skills Interactive training style with classroom and virtual facilitation experience Should have been part of Voice and Accent team in a BPS/BPO industry for at least 2 years Hands on expertise on tools like Versant, Meritrac etc Should be able to evaluate staff on written English language & V&A parameters and customized interventions to improve them Empathetic, patient, and adaptable with good interpersonal skills Excellent facilitation skills Knowledge of tools like MS Office and feedback tools Total Experience Expected: 05-08 years Regards SPARK CONSULTANCY

Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs and create customized learning plans . Track progress and maintain training MIS, reports, and feedback logs. Should be able to conduct back to back batches and provide floor support on Language and Voice and accent training Key Skills & Competencies: Excellent command over English language (written and spoken) Expertise in English Voice and Accent ( phonetics, MTI reduction, intonation, and global accents) Strong email etiquette and business writing skills Interactive training style with classroom and virtual facilitation experience Should have been part of Voice and Accent team in a BPS/BPO industry for at least 2 years Hands on expertise on tools like Versant, Meritrac etc Should be able to evaluate staff on written English language & V&A parameters and customized interventions to improve them Empathetic, patient, and adaptable with good interpersonal skills Excellent facilitation skills Knowledge of tools like MS Office and feedback tools Total Experience Expected: 05-08 years

Deliver New hire, up-skill or continuous education training courses Min 1 years experience as V&A Trainer / Communication trainer (International BPO) on papers Excellent communication skills Should have V&A training exp Flexible with US Shifts Required Candidate profile Should be comfortable taking calls and monitoring Should have V&A training exp New hire training Class room training Exp on Throughput, TNI ,TNA ,FPA , Mock calls Prefer Immediate joiner

Communication Skills Trainer for reputed CBSE School in Punjab (Barnala). Graduate Freshers with excellent Communication skills can also apply. Salary: Upto 30K/month plus free furnished accommodation Email: heliumrecruitments@gmail.com Required Candidate profile All Interview rounds will be held online. IMPORTANT: ONLY those candidates should apply who are willing to relocate to Barnala (Punjab). Free furnished accommodation will be provided alongside.

Fresher Teachers (Female) required for reputed CBSE School in Punjab (Barnala). Graduate Freshers with excellent Communication skills can also apply. Salary: Upto 25K/month plus free furnished accommodation Email: heliumrecruitments@gmail.com Required Candidate profile All Interview rounds will be held online. IMPORTANT: ONLY those candidates should apply who are willing to relocate to Barnala (Punjab). Free furnished accommodation will be provided alongside.

Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.

- Develop and deliver engaging training sessions on communication skills. - Assess participants’ current communication abilities and identify areas of improvement. - Prepare reports and evaluations to measure training effectiveness. Required Candidate profile - Min 1 year experience as Voice & Accent trainer/ Communication Trainer. - International BPO experience preferred. - Rotational Shift 24x7. For more info Call @ 8723051470 / 8453399504 / 6002281943

Urgent Openings in HYDERABAD/Bangalore//Chennai Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 6.5LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in Bangalore Leading BPO Supervisor Communication Trainer International Voice Process Require Excellent Communication Skills CTC UPTO 9.5PA Shifts 24*7 Require minimum 3+ years Experience as Communication Trainer on paper Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 • Build and sustain professional and communication skills for the accounts VA trainers • Post TTT certification deliver at least 1 batch every half-year during Process Training • Identify Learning needs of agents/ any other learners/ business as a learning consultant • Design training curriculum using the principles of Instructional Design • Work closely with the Floor Support and Voice & Accent teams to use materials (e.g. recorded calls) from businesses in training and to customize training according to the Project/process. • Observe and evaluate trainee performance during real time training sessions • Conduct 1:1, TEP and RTR activities for all communication ad soft skills trainers once every month • Track and maintain batchwise attendance and certification records for audit purposes. • Conceptualize, plan and execute training and skilling initiatives for the floor colleagues • Initiate and participate in the projects of the team and the department • Create refresher and huddle content every month and track floor penetration every week based on the TNA/TNI based on audit results (Quality and VA) from the previous month • Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) • Offer Root Cause Analysis for the Bottom Quartile category and create content for the said group. Ensure the training is closed for the target audience every month • When not involved in batches (during hiring freeze) must dedicate time in bolstering and reengineering content for the floor • Maintain key MIS related to all the above activities Eligibility: • Undergo and clear TTT- inhouse certification program • Graduate/Postgraduate • Relevant experience of 3+years Desired Skills: • Ability to clearly articulate to the management -various initiatives and reports • Good analytical skills • High level of proficiency in Power Point and Excel • Planning and Organizing Skills • Excellent verbal and written communication skills. • Should be willing to work in shifts along with the team in customer business time. • Overall, should be a good team player with willingness to learn and drive to achieve • Adequate understanding of training procedures, methods, and techniques • Experience in delivering training (ILT and Virtual) • Reporting skills To create presentations and data interpretation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Urgent Openings in Chennai Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in Hyderabad Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training in BPO Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in Bangalore Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in Vizag Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in HYDERABAD Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Looking for Immediate Joiners or lesser notice period Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Urgent Openings in Vadodara Leading International BPO VNA Trainer//Soft Skills Trainer// Communication Trainer Require Excellent Communication Skills CTC UPTO 7LPA based on Last CTC Shifts 24*7 Require minimum 6 Months Experience in Training Role and Key Responsibilities: • Partner with Front Line Recruitment Teams to evaluate the quality of new hires and ensure alignment with operational standards. • Conduct comprehensive audits of calls, e-mails, and chats to ensure adherence to quality standards and operational guidelines. • Design and deliver refresher training programs in English, tailored to meet specific needs and operational requirements. • Innovate training materials by integrating floor requirements and best practices into the training curriculum. • Proactively implement best practices and contribute to value addition across multiple locations. • Attend and successfully complete the mandatory Train-The-Trainer (TTT) program. • Interact with customers as required to gather feedback and address training-related queries. • Conduct training needs analysis (TNA) and provide actionable feedback to stakeholders to drive continuous improvement. • Provide constructive feedback to new hires on soft skills, basic grammar, and voice modulation. • Mentor and support new trainers to enhance their effectiveness and integration into the training team. • Participate in the calibration process for trainers, QAs, and other Voice Coaches, both within the team and with the TTBU training team. • Analyze and report training batch performance, identifying areas for improvement and implementing corrective actions. • Conduct refresher training based on TNA, ensuring all sessions are executed and closed effectively each month. • Meet the training needs of the Business Unit based on TNA and collaborate with training teams to design and develop training processes from need identification to feedback and follow-through. Key skills & knowledge: • Exceptional verbal and written communication skills in English. • Strong facilitation and presentation skills with a proven ability to engage and motivate participants. • Proficient in data handling, interpretation, and management. • Advanced knowledge of MS Office (Excel, PowerPoint) and other relevant computer applications. • Excellent people management and interpersonal skills, with a demonstrated ability to build and maintain effective relationships. • Strong organizational and time management skills, with the ability to handle multiple tasks and priorities effectively. Interested candidates can share their resume on - simmi@hiresquad.in or call at 8467054123

Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs and create customized learning plans . Track progress and maintain training MIS, reports, and feedback logs. Should be able to conduct back to back batches and provide floor support on Language and Voice and accent training Key Skills & Competencies: Excellent command over English language (written and spoken) Expertise in English Voice and Accent ( phonetics, MTI reduction, intonation, and global accents) Strong email etiquette and business writing skills Interactive training style with classroom and virtual facilitation experience Should have been part of Voice and Accent team in a BPS/BPO industry for at least 2 years Hands on expertise on tools like Versant, Meritrac etc Should be able to evaluate staff on written English language & V&A parameters and customized interventions to improve them Empathetic, patient, and adaptable with good interpersonal skills Excellent facilitation skills Knowledge of tools like MS Office and feedback tools Total Experience Expected: 05-08 years (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY

Dear Candidate, We are hiring for Voice n Accent Trainer Noida Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Key Responsibilities: Conduct Voice & Accent Training programs for new hires and existing employees. Deliver modules on Voice and Accent, spoken& written English, grammar, neutral accent, intonation, email writing, and professional communication . Facilitate pre- and post-assessments and maintain training effectiveness scores. Create and update content, exercises, and training aids to ensure relevance and engagement. Provide individual feedback and coaching to improve trainees' spoken and written communication. Collaborate with Ops and Quality teams to identify voice and accent training/letter writing needs and create customized learning plans . Track progress and maintain training MIS, reports, and feedback logs. Should be able to conduct back to back batches and provide floor support on Language and Voice and accent training Key Skills & Competencies: Excellent command over English language (written and spoken) Expertise in English Voice and Accent ( phonetics, MTI reduction, intonation, and global accents) Strong email etiquette and business writing skills Interactive training style with classroom and virtual facilitation experience Should have been part of Voice and Accent team in a BPS/BPO industry for at least 2 years Hands on expertise on tools like Versant, Meritrac etc Should be able to evaluate staff on written English language & V&A parameters and customized interventions to improve them Empathetic, patient, and adaptable with good interpersonal skills Excellent facilitation skills Knowledge of tools like MS Office and feedback tools Total Experience Expected: 05-08 years (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY

Must have Min 1+yrs exp as a Voic e and Accent Trainer. Communication Training exp is required from International BPO. US Shifts Excellent comms required Call 8447780697 send CV monu@creativeindians.com Immediate Joiners are preferred.