Client Relationship Manager Raviraj Realty

1.0 - 3.0 years

2 - 3 Lacs

Pune

Work from Office

Client Relationship Manager The Arch Studio Pune Experience: 13 Years Location: Pune (Candidates within 30–45 mins travel preferred) Salary: 15,000 – 20,000/month (25,000 – 30,000 for candidates with strong client portfolios) Job Description: We are looking for a proactive and client-focused Client Relationship Manager (CRM) to join our growing team at The Arch Studio . The ideal candidate should be passionate about building long-term relationships and ensuring client satisfaction through consistent service and communication. Key Responsibilities: Handle all client leads and ensure timely communication post-order placement. Maintain regular follow-ups and after-sales support for existing clients. Gather honest client feedback to improve service quality. Assist clients from order confirmation to final payment collection. Provide detailed product/service support and guidance. Address and resolve client queries, complaints, and escalations. Coordinate internally to ensure client issues are addressed promptly. Serve as the key contact point for client communication and satisfaction. Key Skills Required: Excellent verbal and written communication skills. Polite, patient, and confident demeanor. Strong follow-up and client coordination skills. Problem-solving mindset and ability to adapt to situations. Thorough knowledge of our products and services (training will be provided). Proactive attitude and high accountability. Always reachable on calls/messages during working hours. Additional Requirements: Candidates must be located within 30–45 minutes of the office. The CRM will sit with the Managing Director 2–3 times a week to review client issues and align strategies for client retention. Why Join Us? Opportunity to work directly with the leadership team. A positive and collaborative work environment. Scope for growth and client ownership.

Posted 1 month ago

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