6 Communication Skillswriting Jobs

We help the world run better At SAP, we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from, As an AI Application Engineer, you will be responsible for designing and building AI applications, utilizing machine learning and deep learning techniques Collaborate with various teams to understand business goals and translate them into technical requirements Develop prompts for data analysis and model training, ensuring high accuracy and performance Optimize existing AI models and applications for better efficiency Troubleshoot and fix any technical glitches that occur during development or deployment Keep up with the latest trends in AI to contribute innovative ideas to projects, What You'll Do At SAP, a global powerhouse in enterprise software, you'll join a vibrant and innovative team We're on an AI first journey, integrating AI into every aspect of product development Right now, our team is engaged in diverse cutting edge projects Our chatbot, already serving a vast international user base across industries, efficiently handles complex customer inquiries You'll also get to contribute to exciting initiatives, especially in AI agents It's a collaborative space where knowledge sharing thrives, offering endless opportunities for your growth in enterprise AI development Come be a part of our dynamic team and shape the future of AI applications! Duties And Responsibilities Experience in the full lifecycle development of AI applications, from conceptualization to deployment, leveraging hands-on experience to ensure seamless functionality and high performance, such as data ingestion, model training, and application integration, Collaborate with cross-functional teams to understand business needs and translate them into technical solutions, Apply in-depth knowledge of prevalent large language models like GPT and Llama, as well as other relevant AI technologies, in the development process This involves exploring their capabilities, limitations, and potential applications to create innovative and competitive AI applications, Conduct comprehensive testing and meticulous optimization of AI applications, includes performance testing, accuracy validation, and addressing any identified issues or bottlenecks to enhance the overall quality and efficiency of the applications, Manage data pipeline for AI model training, including data collection, cleaning, preprocessing, and ensuring data quality and integrity to support accurate and reliable model training, Integrate AI features into existing systems and architectures, Stay updated on the latest industry trends, emerging technologies, and best practices in AI, Provide ongoing support and maintenance for deployed AI applications This involves monitoring performance, addressing user feedback, and making necessary updates or adjustments to ensure the applications continue to function optimally What You Bring Required Skills & Experience: Bachelor's degree or above in a relevant field, At least 8 years of work experience in AI-related fields, Proven AI product development experience, Proficiency in writing prompts, Experience in Agentic AI, Knowledge Graph and etc Understanding of large language model principles, Strong programming skills, Problem-solving ability, Familiarity with data processing and analysis, Familiarity with cloud computing platforms like AWS, Azure, Eagerness to learn new AI technologies and strong learning ability, Good teamwork and communication skills, Excellent English communication skills, Meet your team Joule in SuccessFactors is the New Generative AI Assistant built-upon embedded ONE SAP AI copilot, part of SAP's cloud enterprise portfolio We are the team building AI Skills/Capabilities to help people get work done smarter & faster and drive better business outcomes in a secure, compliant way in Human Experience Management (HXM) domain The product rolled out to market in Nov 2024, in the progress to booster customer adoption and deliver more attractive skills We are looking for you to join and experience the journey, Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves At SAP, you can bring out your best, We win with inclusion SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better and more equitable world, SAP is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap, For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training, EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, Successful candidates might be required to undergo a background verification with an external vendor, Requisition ID: 428199 | Work Area: Software-Design and Development | Expected Travel: 0 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: ,

Job Title: Inbound Customer Service Agent Location: Mysore Shifts: Rotational Shift including night shifts Employment Type: Full-Time About Us unifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele, At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision, UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity, Job Summary We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence, Key Responsibilities Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons, Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols, Demonstrate active listening and adapt communication style based on the customers tone, cultural context, and emotional state, Manage complex customer issues efficiently, ensuring timely and satisfactory resolution, Maintain effective call control, ensuring smooth transitions and proper call direction, Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry, Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages, Accurately set up or act on cases as needed, following company guidelines and compliance rules, Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes, Skills Needed Bachelors Degrees/Diploma in a relevant field or equivalent experience, Proficient in English (verbal and written) must meet proficiency scale requirements, Strong customer service skills, demonstrated through interviews and role play evaluations, Ability to learn and comprehend training material in English, Excellent active listening and communication skills, Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations, Good PC and internet navigation skills, including browser and system operations, Typing-by-touch proficiency with high accuracy, Prior experience in self-directed training and PC-based learning (preferred), Ability to handle sensitive information and follow background check compliance standards, Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently, Prior experience in a multilingual contact center or customer support environment, Familiarity with financial services, payment systems, or card member services is a plus,

Job Title: Inbound Customer Service Agent Location: Mangalore Shifts: Rotational Shift including night shifts Employment Type: Full-Time About Us unifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele, At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision, UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity, Job Summary We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence, Key Responsibilities Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons, Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols, Demonstrate active listening and adapt communication style based on the customers tone, cultural context, and emotional state, Manage complex customer issues efficiently, ensuring timely and satisfactory resolution, Maintain effective call control, ensuring smooth transitions and proper call direction, Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry, Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages, Accurately set up or act on cases as needed, following company guidelines and compliance rules, Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes, Skills Needed Bachelors Degrees/Diploma in a relevant field or equivalent experience, Proficient in English (verbal and written) must meet proficiency scale requirements, Strong customer service skills, demonstrated through interviews and role play evaluations, Ability to learn and comprehend training material in English, Excellent active listening and communication skills, Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations, Good PC and internet navigation skills, including browser and system operations, Typing-by-touch proficiency with high accuracy, Prior experience in self-directed training and PC-based learning (preferred), Ability to handle sensitive information and follow background check compliance standards, Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently, Prior experience in a multilingual contact center or customer support environment, Familiarity with financial services, payment systems, or card member services is a plus,

The HiLabs Story HiLabs is a leading provider of AI-powered solutions to clean dirty data, unlocking its hidden potential for healthcare transformation HiLabs is committed to transforming the healthcare industry through innovation, collaboration, and a relentless focus on improving patient outcomes, HiLabs Team Multidisciplinary industry leaders Healthcare domain experts AI/ML and data science experts Professionals hailing from the worlds best universities, business schools, and engineering institutes including Harvard, Yale, Carnegie Mellon, Duke, Georgia Tech, Indian Institute of Management (IIM), and Indian Institute of Technology (IIT), We are seeking a highly organized and responsible Office Administrator to join our team In this position, you will manage a variety of administrative tasks such as managing office supplies, preparing reports on expenses and office budgets, maintaining and updating company databases, and organizing a filing system for important and confidential company documents, Responsibilities Manage office supplies stock and place orders when necessary, Prepare regular reports on expenses and office budgets, Maintain and update company databases, Organize a filing system for important and confidential company documents, Answer queries by employees and clients, Update office policies as needed, Maintain a company calendar and schedule appointments, Book meeting rooms as required, Distribute and store correspondence (e-g letters, emails, and packages), Prepare reports and presentations with statistical data, as assigned, Arrange travel and accommodations, Schedule in-house and external events, Requirements And Skills Proven work experience as an Office Administrator, Administrative Officer, or similar role, Solid knowledge of office procedures, Experience with office management software like MS Office (MS Excel and MS Word, specifically), Strong organization skills with a problem-solving attitude, Excellent written and verbal communication skills, Attention to detail, HiLabs Total Rewards Competitive Salary, Accelerated Incentive Policies, H1B sponsorship, Comprehensive benefits package that includes ESOPs, financial contribution for your ongoing professional and personal development, medical coverage for you and your loved ones, 401k, PTOs & a collaborative working environment, Smart mentorship, and highly qualified multidisciplinary, incredibly talented professionals from highly renowned and accredited medical schools, business schools, and engineering institutes, CCPA disclosure notice https://hilabs,/privacy

Job title: Associate Expert Scientific Writer Health Economics and Value Assessment (HEVA) Hiring Manager: Head/Group Lead/Team Lead HEVA Location: Hyderabad % of travel expected: Travel required as per business need Job type: Permanent and Full time About The Job Our Team: Sanofi Business Operations(SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally, Main Responsibilities The overall purpose and main responsibilities are listed below: Create HEVA communication deliverables (including manuscripts, posters, abstracts, slide decks) aligned with HEVA strategy and global HEVA communication plan across relevant business units and product teams Contribute to execution of HEVA communication plans with relevant medical communication plans to ensure evidence needs for healthcare decision makers are consistently identified and prioritized in communication plans, supporting integrated clinical and health economic evidence in support of the value of products Manage core HEVA communication processes, templates, and products across the portfolio in accordance with the scientific and value messages aligned with Core Value Dossier, the US AMCP Dossier, and HEVA contributions as appropriate to other submissions Ensure Core Value Decks for key products are established and maintained, making available a regularly updated synthesis of critical HEVA evidence on the value of products Maintain accountability for adherence to the publication standard operating procedure (SOP) and other compliance expectations relevant to HEVA communication processes Seek opportunities to innovate HEVA value communications to increase the relevance and impact of HEVA evidence and inform optimal access and reimbursement decisions Create complex and specialized content without supervision Develop and maintain therapeutic area expertise Coach and review content created by senior and junior HEVA writers and develop and review content created by them Manage end-to-end publication content development process including documentation and approval in process in iEnvision (previously, Datavision/Matrix) Collaborate effectively with stakeholders: HEVA, RWE, and Scientific communication global and/or local teams, People: (1) Maintain effective relationships with the end stakeholders (Medical scientific community) within the allocated GBU and product with an end objective to develop education and communication content as per requirement for HEVA communications; (2) Interact effectively with healthcare professionals on publication content; and (3) Constantly assist writers (senior or junior) in developing knowledge and sharing expertise Performance: (1) Create HEVA communications deliverables (including manuscripts, posters, abstracts, and slide decks) aligned with HEVA strategy and global HEVA communication plan across relevant business units and product teams as per agreed timelines and quality; and (2) Provide strategic support with individuals and institutions, which may serve as resources for publications purpose, etc Process: (1) Develop complex or priority publications material without supervision; 2) Develop subject matter expertise for the assigned therapeutic area; (3) Work with assigned scientific communication team in conducting comprehensive publication-need analysis; (4) Manage core HEVA communication processes, templates, and products across the portfolio in accordance with the scientific and value messages aligned with Core Value Dossier, the US AMCP Dossier, and HEVA contributions as appropriate to other submissions; (5) Ensure Core Value Decks for key products are established and maintained, making available a regularly updated synthesis of critical HEVA evidence on the value of products; (6) Maintain accountability for adherence to the publication SOP and other compliance expectations relevant to HEVA communication processes; (7) Maintain accountability for adherence to the publication SOP and other compliance expectations relevant to HEVA communication processes; (8) Implement the publication plan and associated activities for the year identified for the region; (9) Work with selected vendors within the region to deliver the required deliverables as per defined process; (10) Leverage advanced training delivery tools and techniques thereby enhancing the effectiveness of training delivery; (11) Design an overall plan of action based on end-user feedback and improve course content and delivery; and 12) Take active participation in designing and/or delivering training Stakeholder: (1) Work closely with HEVA global and local teams, RWE global and local teams and scientific communication teams in regions/areas to identify publications needs and assist in developing assigned deliverables; and (2) Liaise with HEVA global and local teams to prepare relevant and customized deliverables About You Experience: 5-7 years of experience in content creation for the pharmaceutical/healthcare industry, or academia Soft skills: Stakeholder management; communication skills; and ability to work independently and within a team environment Technical skills: Relevant training/experience in health economics, public health, epidemiology, or other relevant health-related scientific discipline (including but not limited to therapeutic area/domain knowledge exposure; knowledge of Good Publication Practice; publication submission; and/or project management) Education: Advanced degree in life sciences/pharmacy/similar discipline or medical degree Languages: Excellent knowledge of English language (spoken and written) Pursue progress, discover extraordinary Better is out there Better medications, better outcomes, better science But progress doesnt happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen So, lets be those people, At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity, Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi,! null

Key Responsibilities Operational Support: Assist in the execution of daily operations tasks, Work collaboratively with team members to achieve operational goals, Contribute ideas and insights to improve operational efficiency, Data Analysis Collect and analyze operational data to identify trends and areas for improvement, Prepare reports and presentations summarizing key performance indicators, Assist in making data-driven recommendations for process enhancements, Process Optimization Participate in the development and implementation of streamlined processes, Identify and propose solutions to operational challenges, Contribute to continuous improvement initiatives, Cross-functional Collaboration Collaborate with various departments to ensure smooth communication and coordination, Support project teams in the implementation of new processes or initiatives, Foster a positive and collaborative working environment, Documentation Maintain accurate records of operational activities, Document and update standard operating procedures (SOPs), Ensure compliance with company policies and procedures, Requirements Qualified executive with familiarity of financial industry preferred Highly analytical, proficient in MS Excel Strong attention to detail and ability to manage time to complete tasks with tight deadlines Excellent communication skills and personal qualities of integrity, credibility and quality Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions Strong command of the English language (written and verbal) Drive product improvements to increase scalability of our backend system in relation to the daily Ops work About Volt Money