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Customer Success & Technical Project Associate owow

2.0 - 6.0 years

0 Lacs

delhi

On-site

As a valued team member, you will have a hybrid role involving project management, customer onboarding, technical support, and customer success. Your primary focus will revolve around assisting healthcare and enterprise clients worldwide by utilizing our suite of communication and AI products, such as Q-Consultation and Smart Chat Assistant. Your responsibilities will include: - Managing the onboarding process for new clients from kickoff to deployment - Providing first-line technical support and troubleshooting issues via chat, email, or video - Coordinating projects internally and with clients to ensure timelines are adhered to - Conducting product training and developing support documenta...

Posted 1 month ago

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