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0.0 - 5.0 years
3 - 6 Lacs
pune
Work from Office
Work Schedule 5 Days Working 2 Rotational Offs Rotational Shifts (UK & US) Responsibilities Handle inbound and outbound international customer calls or chats. Resolve customer concerns in a timely and professional manner. Maintain accurate records of customer interactions. Follow communication scripts, guidelines, and procedures. Meet performance benchmarks such as quality, productivity, and accuracy. Transport: Complimentary both-way cab facility. Immediate joiners required. No charges involved. Referrals are highly appreciated.
Posted 1 month ago
0.0 - 5.0 years
4 - 6 Lacs
pune
Work from Office
Hiring for International UK & US Process (Voice & Blended) Openings for Freshers & Experienced Candidates (0-5 Years) Process: UK & US (Voice & Blended) Work Schedule 5 Days Working 2 Rotational Offs Rotational Shifts (UK & US) Responsibilities Handle inbound and outbound international customer calls or chats Resolve customer concerns in a timely and professional manner Maintain accurate records of customer interactions Follow communication scripts, guidelines, and procedures Meet performance benchmarks such as quality, productivity, and accuracy Transport: Complimentary Both-Way Cab Facility Immediate Joiners Required No Charges Involved
Posted 1 month ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Role & Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Preferred Candidate Profile Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and...
Posted 3 months ago
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