0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be responsible for providing customer support as per the standard guidelines. Your key responsibilities will include: - Providing accurate, valid, and complete information by using the right methods/tools - Following communication procedures, guidelines, and policies Qualifications Required: - Bachelor's or Diploma degree in Computer Systems domain is a must - Possess basic computer knowledge and working knowledge of MS tools Experience with CCTV surveillance systems will be a plus.,

Posted 2 weeks ago

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Process Associate udChalo

1.0 - 3.0 years

0 Lacs

pune, maharashtra, india

On-site

Role Title : Process Executive Department : Customer Experience Team Shift Timing : 24*7 (5 days working, Rotational Shifts) People Reporting : No Language : Proficient in Hindi & English (verbal & written both) Job Location : Pune Summary Of Job Responsibility The employee would handle queries received through Calls/Chat/Emails related to fare enquiry, ticket booking, cancellation, and general questions related to our travel website. Around 90% of customers are Hindi-speaking however employee needs to be proficient in Hindi & English both. Detail Of Job Responsibility Accountability Attending Calls/Chats/Emails of customers Answering and solving queries related to the booking of flights and...

Posted 1 month ago

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Customer Service Officer Eminent Consulting

1.0 - 5.0 years

0 Lacs

punjab

On-site

As a Customer Care Specialist in the Real Estate Business, you will play a crucial role in ensuring excellent service standards and maintaining high customer satisfaction. Your primary responsibilities will include: - Managing phone calls and responding to customer inquiries promptly - Generating sales leads and identifying customers" needs to achieve satisfaction - Building sustainable relationships and trust with customer accounts through open and interactive communication - Providing accurate, valid, and complete information using the right methods/tools - Meeting personal/customer service team sales targets and call handling quotas - Handling customer complaints, providing appropriate so...

Posted 1 month ago

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CSR ProTech ITS

0.0 - 3.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be working as a Customer Support Representative for our company in Ahmedabad. As a fresher with 1 year of experience, you must have a Bachelors or Diploma degree in Computer systems domain. It is essential to possess basic computer knowledge and working knowledge of MS tools. Your key responsibilities will include providing product support as per the standard guidelines, offering accurate, valid, and complete information using the right methods/tools, and adhering to communication procedures, guidelines, and policies. Any experience with CCTV surveillance systems will be considered a plus.,

Posted 2 months ago

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Customer Support Executive Genxlead

0.0 - 3.0 years

0 Lacs

hosur, tamil nadu

On-site

As a Customer Support Executive, your role involves handling customer complaints and providing appropriate solutions and alternatives within specified time limits. You will need to identify and assess customer needs to achieve satisfaction, build sustainable relationships with customer accounts, and manage large inbound calls. It is important to provide accurate, valid, and complete information using the right methods and tools, while following communication procedures, guidelines, and policies. Going the extra mile to engage customers will be essential in this role. Key Responsibilities: - Handle customer complaints and provide solutions within specified time limits - Identify and assess cu...

Posted 3 months ago

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Sales Support Specialist Hike Education

1.0 - 5.0 years

0 Lacs

jaipur, rajasthan

On-site

The role involves conducting outbound call processes, with a target of 100-120 calls per day. You will be responsible for achieving a total of 3 hours of connected call duration by the end of the day. Your primary task will be to address student help and issues over calls, including handling grievances and queries related to academics and curriculum. Additionally, you will be expected to collect feedback from students and manage escalations and cancellations by focusing on student retention. Your responsibilities will also include providing accurate, valid, and complete information using appropriate methods and tools. It will be crucial to handle student complaints effectively, offering suit...

Posted 4 months ago

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