Production Support Supervisor I FIS Global

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Full-time Experienced professional with a General Equivalency Diploma, your role will involve managing day-to-day operations associated with 65+ clients hosted on RPaaS platform from an L1 perspective. You will be the single point of contact for clients located in Mumbai and Bangalore, ensuring a seamless client experience by showcasing performance reviews, addressing critical bug fix issues, and containing client escalations related to P1/P2 issues. Your responsibilities will also include coordinating with internal teams for faster closure of Code Fix tickets, ensuring maximum Same Day Resolution on Incidents and Service Requests, and conducting feedback sessions with engineers. Additi...

Posted 1 month ago

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Assistant Manager - Data & Reporting - Global Service Centre DP World

5.0 - 7.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with loc...

Posted 2 months ago

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