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Customer Support Coordinator Zed Mobility

1.0 - 5.0 years

0 Lacs

all india, gurugram

On-site

You will be joining the International Chat Support team as a customer-focused professional. Your role will involve handling customer queries via chat and providing prompt, accurate, and courteous responses. You will need to deliver excellent service while maintaining brand tone, identifying customer needs, and offering appropriate solutions. It is important to maintain customer interaction logs, update information accurately in the CRM system, and ensure adherence to quality standards, SLAs, and response accuracy. Collaboration with internal teams for issue resolution and striving to achieve individual and team performance targets will also be part of your responsibilities. Key Responsibilit...

Posted 1 month ago

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