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4.0 - 9.0 years

4 - 8 Lacs

Hyderabad

Work from Office

Role & responsibilities: Facilitates/Delivers coaching and training programs in an ILT/Virtual/blended learning environment for NHT/Upskilling batches Monitor & Evaluates trainee's performance by administering assessments/DIP checks & generating reports to support learner Supervises trainees from a communication perspective. Conducts Daily/Weekly batch with the stakeholders to discuss agent progress and charts & executes action plans as appropriate Identifies needed revisions/additions to training curriculum/scenarios/materials Performs regular audits to identify/support/coach floor population on communication standpoint

Posted 2 months ago

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3 - 8 years

9 - 13 Lacs

Mumbai

Work from Office

Experience Required: 3-8 Years Position : Analyst/ Sr Analyst Location : Mumbai (Vikhroli) Work Mode : Work from Office Shift : 27*7 Requisites for Role: Understanding of English grammar Subject Verb Agreement rules, Tenses and Transliterations. Different feedback mechanisms, particularly the GROW model. Training Needs Identification and Analysis, Root Cause Analysis and Quartile Management. Sounds in English Vowel sounds (Monophthongs and Diphthongs), Consonant sounds (Fricatives, Affricates, Plosives, Nasal). Manner of articulation and Place of articulation of English sounds. How would you train new hires on English sounds? How would you correct sound corruptions? What are some common soun...

Posted 4 months ago

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