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Claims Operations Associate North American Consultancy

2.0 - 5.0 years

3 - 4 Lacs

pune

Work from Office

Job description Role & responsibilities 1. Review First Notice of Loss (FNOL) entries and confirm document completeness 2. Collect supporting documents (e.g., police reports, invoices, photos) from brokers and insureds as required 3. Maintain and update digital records of claim files in internal platforms (FIS, CMS, etc.) 4. Identify missing documents or data inconsistencies and flag them for the onshore team 5. Maintain up-to-date claim checklists and logs 6. Categorize claims based on pre-defined triage criteria (Low, Medium, High exposure) 7. Perform quality checks on document uploads, file naming conventions, and tagging 8. Communicate professionally with brokers and insureds via email o...

Posted 3 days ago

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