Group Leader New Installation Field Operations

8.0 - 12.0 years

0 Lacs

delhi

On-site

Location: Delhi, Delhi, India Job ID: 82443 As a Group Leader New Installation at Schindler India, you will play a crucial role in ensuring the successful execution of projects in your territory. Your responsibilities will include planning projects, allocating resources efficiently, and ensuring on-time delivery, quality, employee productivity, and customer satisfaction. You will supervise and control the tasks of installation engineers, monitor new installations and modernizations, and lead the installation and subcontractor team. Additionally, you will be responsible for maintaining communication with customers, imparting training, and ensuring compliance with safety and quality standards. To qualify for this role, you should have a Degree/Diploma in Mechanical/Electrical/Electronics Engineering along with at least 8 years of experience in the elevator industry. You should possess excellent project management and people skills. Proficiency in MS Office is required, and proficiency in English, advanced knowledge of Hindi, and basic knowledge of a regional language are preferred. Joining Schindler India means becoming part of a purpose-driven organization that strives to enhance the quality of life for communities. You will have the opportunity to develop your skills, access a rewarding career, and thrive in a diverse and supportive culture that values inclusion and diversity. By joining #TeamSchindler, you will contribute to shaping sustainable cities and driving innovation in the industry. If you are ready to embark on a new journey and help elevate urban life, we invite you to discover more about this opportunity on our career website. Please note that any unsolicited applications from Recruitment Agencies will be rejected and do not constitute an offer.,

Posted 2 days ago

Apply

Country Remote Customer Meeting Point Manager IKEA

5.0 - 15.0 years

0 Lacs

hyderabad, telangana

On-site

Do you have the drive to achieve extraordinary profitable growth and brand positioning, while fostering an exceptional Omnichannel customer experience and leading a people movement To be successful in this role, we seek an individual with a robust commercial background and a keen interest in commerciality, capable of maximizing the potential of our Remote Customer Meeting Point. You should possess 10-15+ years of experience with an MBA or PG in Administration, Operations, or Service excellence, along with a minimum of 5 years in a senior leadership position overseeing large-scale BPO, contact centers, or Service delivery teams. Preferred backgrounds include experience in BPOs, airlines, banking, or ecommerce. Familiarity with CRM tools and AI would be advantageous. As a role model of the IKEA culture & values, you should have a passion for driving business growth through people development. Collaboration within your organization and across different parts of IKEA is crucial. An entrepreneurial spirit, a willingness to take calculated risks, and a drive to exceed goals are essential qualities. Leading organizational and digital transformations, crisis management, high customer centricity, effective communication, strategic thinking, and a balance between deliverables and nurturing the IKEA culture are key attributes we are looking for in this role. Your responsibilities will involve driving Omnichannel profitable growth and brand positioning, enhancing sales, and ensuring an excellent customer experience in an omni-channel environment. You will work with your team to enhance remote customer meetings through innovative tools and approaches, as well as by introducing new digital self-service tools to simplify customer interactions. Additionally, you will be responsible for ensuring high-quality execution of all People processes to have skilled and engaged co-workers, aiming to be the best employer in your market. Embracing the omni-channel transformation as a digital ambassador, building networks with relevant stakeholders, and representing the IKEA market locally, nationally, and globally are also part of your role. Leading and developing the RCMP Management Team to achieve IKEA's goals and standards, fostering innovation, driving transformation, cultivating a performance culture, and ensuring an efficient and profitable operation in line with the IKEA Concept will be crucial for success in this role. Some specific key tasks include enabling omnichannel retailing by establishing and integrating a highly centralized RCMP to drive strategic profitable growth, setting the strategy and development of the RCMP, promoting a customer-centric mindset, and ensuring efficient and effective RCMP organization aligned with broader Ingka goals. At IKEA, Customer Relations is focused on building and maintaining long-lasting customer relationships in a multichannel retail environment. The team's goal is to create a positive and joyful experience for all IKEA visitors and customers through services, feedback gathering, and customer interactions, all while being genuinely passionate about people.,

Posted 2 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.